Sondra L Marshall
Jul 22, 2024
Very easy once I got someone who didn't hang up on me
Simple to rent online. The lady was very pleasant and helpful.
Recommended: Yes
Ethel Wright
Jul 02, 2024
Everything was great!
It was the best service I’ve had renting a storage building. The best rate,
the cleanest storage building and the friendliest staff.
Recommended: Yes
Michael King
May 14, 2024
WONDERFUL customer service but bait-&switch pricing
FIRSTLY I need to say how wonderful Shelly and Alice were in getting me set up there. This would be a five star review across-the-board if it weren’t for the following: despite me reserving the unit well in advance to lock in a $56/mo rate (I even called the day before I travelled to Danville to confirm they had my reservation/that rate)… when I got there I was informed they didn’t have the unit at that cost, but rather the same exact sized unit would actually be $64 (???!!!) a month!… and there was nothing they could do to change the price to honor the original reservation. FURTHERMORE it turned out that I was ALSO required to purchase $14 a month in rental insurance which was a cost I was not previously made aware of. ALSO the promise of first two months free wasn’t entirely true as a partial month counts against the two months free. So instead of two months free I for something closer to 1.66 months free. So I was a little disappointed with all that to say the least. Kind of surprised and shocked actually, but at that point, despite my best efforts to lock this in and confirm it all ahead of time, I had no choice, but to pay all this extra money that was not part of my original decision-making process in renting this unit. But at that point I had no choice, but to accept it. Basically, I walked in that door expecting to pay $53 a month and instead am paying $78 a month (more if you count that partial “free month” I’m missing out on. Disappointing and felt very much like a bait and switch, to be honest with you, especially as I initially already had a unit in consideration elsewhere for $75 a month!
Recommended: Yes
Gale
Mar 16, 2024
Excellent overall
Great prices. Lady is extremely kind and helpful. Place is very clean.
Recommended: Yes
Karen Taylor
Feb 25, 2024
My 10by15 unit is exactly what I needed.
It's in a nice location and clean and sanitary and they lend help with bugs n rodents. They also supplied me with a lock. I will recommend Sparefoot to many ppl in my area. The service ppl are very nice and helpful. Thank you.
Recommended: Yes
LT
Nov 09, 2023
Simple to book and affordable, Shelly was very helpful.
So far so good. I move my stuff in soon, will leave a more in depth review if anything changes. Feels safe and secure and the indoor climate control will be good for sensitive items.
Recommended: Yes
Deborah Gayle Shelton
Nov 08, 2023
Live in apt, need more space
She was very friendly and answered all my questions. The process was very quick
Recommended: Yes
Keith Eusebio
Sep 16, 2023
Easy to find easy to access and friendly caring staff..
This facility was easy to find, easy to access and Mrs. Shelly was outstanding and an asset to this Company! I arrived from California and was greeted friendlier than anywhere on Earth Thanks Mrs.Shelly
Recommended: Yes
Diane
Sep 16, 2023
Professional and very nice to work with.
The manager made everything so smooth and easy to rent and move in.
Recommended: Yes
Dustin D. Wade
May 26, 2023
Very efficient
Super helpful, professional and friendly
Recommended: Yes
Dustin
May 25, 2023
Very easy to communicate with
Excellent professional and efficient service
Recommended: Yes
Taylor Family
May 07, 2023
Wonderful. Life Made Easy.
Life. Changed quickly and family illness is one of the causes. Storage Rentals of America #16 located in Danville, KY is efficient, clean, and personable Staff.
What a gift during a stressful situation.
Fantastic all the way around.. I highly recommend.
Recommended: Yes
Sarah garland
Jan 04, 2023
Great storage place
Other than not being able to use the gate code to get in 10/10 rating
Recommended: Yes
James Otto
Sep 29, 2022
Good Location, Excellent Service!
I Got there not knowing much about Storage Units but the Storage lot manager Shelly was very helpful and walked me through it and was able to get the unit I needed. I'll be recommending this Storage facility and store manager Shelly to a couple other pals of mine that were talking about needing a storage building. Thanks Storage Rentals of America.
Recommended: Yes
Sondra
Sep 11, 2022
Easy Peasy
I reserved a unit online and went in on my selected day to fill out paperwork and pay for my unit. The lady was friendly and helpful. The unit is easy to access and has plenty of room for what I need. I am satisfied with the process.
Recommended: Yes
Patricia Maynard
Aug 10, 2022
Great location and service
We have now secured 3 units for our move to Danville. The customer service was fabulous and the units were clean and easy to access.
Recommended: Yes
Patricia Maynard
Aug 08, 2022
Unit is fantastic!
The unit was clean and ready to move in. It is in a great location in Danville.
Recommended: Yes
Bernice Rawlins
Apr 04, 2022
Very nice
Very nice easy access clean n size appropriate
Recommended: Yes
Teena Hardy
Apr 04, 2022
Awesome please to have a storage unit
The lady that checked me in was very friendly and the hole storage Facility was very clean.
Recommended: Yes
Tiffany Scharbrough
Mar 03, 2022
Easy access
Great prices and easy access, very clean and friendly staff
Recommended: Yes
Dave Barnes
Jan 04, 2022
Nice clean business
Your customer service was excellent! The lady was very helpful and polite
Recommended: Yes
Linda
Nov 08, 2021
RV Rental
Alice was very helpful. We’re new RV owners looking for a spot to store it. She answered all our questions and helped us understand the pricing options. The parking looks secure, fairly level and on asphalt. It’s definitely the best price around.
Recommended: Yes
Linda
Nov 08, 2021
RV Rental
Alice was very helpful. We’re new RV owners looking for a spot to store it. She answered all our questions and helped us understand the pricing options. The parking looks secure, fairly level and on asphalt. It’s definitely the best price around.
Recommended: Yes
Angela Walker
Aug 02, 2021
Storage unit
Nice size clean good customer service
Recommended: Yes
Cheryl tipton
Feb 03, 2021
Happy
Very satisfied especially with Alice who was in the office. She was very kind and helpful and made the experience fun and enjoyable.
Recommended: Yes
Jack Godbey
Aug 13, 2020
Be very careful
The Customer Service at this facility is non-existent. I started out by renting a lot to park my RV. Website advertises how the facility is well lit and has cameras. My RV was vandalized twice and when I informed the facility they said it was between me and the Police. Final straw for me was when I rented a storage locker and paid my bill in person and two weeks later I came to access my unit and found a red lock on it to prevent me from getting in. When I asked about it I was told that I had to sign and update my lease. I had a truck rented and people hired to help unload my stuff and even though my bill was paid, I had to lose all that money because of a paperwork issue. I called corporate office and they couldn't care less. They gave me an email address to complain too and they didn't even bother to answer my email. If I pay my bill then I expect to have access to my locker. You can find storage places in town with a lot better customer service than this. I would tread lightly if you plan on doing business with these people. Not customer friendly at all.
Recommended: No
Sue
Dec 22, 2018
She was very friendly and helpful.
Asked to be sure I understood how big the unit was since I'd never rented before. Showed me the unit and made sure I was okay with it.
Recommended: Yes
Dan
Feb 28, 2018
Very nice facilities. Excellent customer service.
Very nice facilities. Excellent customer service.
Recommended: Yes
Jerry M
Mar 11, 2017
Manager was very thorough & helpful
We are very happy with this choice of storage facilities.
Recommended: Yes
Melissa
Apr 04, 2016
Great
I like the fact you can reserve on line really helps.
Recommended: Yes
LORI
Mar 30, 2016
Awesome experience!
I was so impressed with every aspect of the facility! I feel very confident in storing my possessions there.
Recommended: Yes
Laura
Feb 14, 2016
Awesome
Recommended: Yes
Truman bottom
Jan 31, 2016
Good staff
Very friendly and knowledgeable staff...easy to conduct the process
Recommended: Yes
Shotts
Jan 08, 2016
Great to work with
When I go I never can remember my storage units number.. Yes! every time I go I have to produce me licence. The people who run it are very helpful, the place is secure, and very clean.
I wish it was a little cheaper then it is.
I found more units cheaper but this one was the best for me..
Recommended: Yes
