charlotte corby
Oct 18, 2023
great
great place to store your things.
Recommended: Yes
Samantha helms
Sep 30, 2023
Love the respect and the help that the employees give you
Very respectful and very clean would recommend this place to anyone
Recommended: Yes
Kylie Wilson
Aug 05, 2023
Great!
Great price and facility! Super clean and nice staff.
Recommended: Yes
Jessica Denomme
Mar 24, 2023
10x10
Awesome place to rent a storage place from
Recommended: Yes
Whitney Wood
Jan 11, 2023
Easy process
Easy move in process. The space is small for what they charge and could use some updates but over all was fine.
Recommended: Yes
Steven Abma
Dec 28, 2022
Thumbs up
Pleased with the facility and experience so far
Recommended: Yes
Mary Oldham
Dec 21, 2022
Good value for the price
Customer service is great..answered my questions promptly. I like the gated passcode procedure which brings an added feeling of safety to the area.
Recommended: Yes
Helen Weakly
Dec 12, 2022
Nice storage
Clean and secure, helpful staff. A
Recommended: Yes
Jean
Oct 19, 2022
Open 24/7 Indoor Paying Machine.
Great price. Plenty of space to drive around. Ease of access. Clean. Open anytime. Surveillance cameras. Paying kiosk. Everything one could ask for.
Recommended: Yes
Keith Crutcher
Oct 08, 2022
Happy renter
Very pleased with personnel, accessibility, cleanliness and communication. It’s a good value for me.
Recommended: Yes
Robert Fend
Sep 07, 2022
I use this storage site for both work and personal use
I use this facility for both work and personal use and I am satisfied
Recommended: Yes
Christy G Eggers Carr
Aug 17, 2022
Nice facility
Good value and clean. Easy access
Recommended: Yes
george bowman
Aug 06, 2022
I would recommend this facility to friends, family and all my coworkers.
This was the cleanest and well kept storage facility that we have seen. Even the restrooms were spotless. The management worked with us 100% on our entering and leaving the facility. I highly recommend this facility as number 1 in Johnson City Tennessee.
Recommended: Yes
B S man
Jul 02, 2022
No not unless they want a mouse house to store stuff
It was a pretty nice place up until my entire unit was infested with mice! And now everything smells like mouse pods! And to top things my code only works half the time I need it to!
Recommended: No
Paul Crowder
Mar 19, 2022
Nice clean place
Easy to access and very clean.
Recommended: Yes
Billy Shelton Jr.
Mar 08, 2022
Top notch management!!
Price could be lower on the 5×10's but over all excellent service! Everyone i had to talk to due to the area having internet issues each was extremely kind and very helpful as well as speedy with their response time!
Recommended: Yes
Trevis C.
Dec 02, 2021
Painless online reservation and enrollment process!
I have rented many storage units over the years and this has by far been the best experience. Everything was done online late in the evening and I was able to start moving things in instantly. The unit was immaculate!
Recommended: Yes
Rick Cutshaw
Nov 30, 2021
Very satisfied
I moved in after normal business hours. Everything was marked and the maps were very helpful. The facility was very clean.
Recommended: Yes
Linda L Pierce
Sep 13, 2021
Clean place, very nice people
Plain and simple......great place: clean, convenient location, and most important, Lance is a very nice person, he's always friendly, helpful if I have questions, etc..... that's important to me. Another thing...... he ALWAYS calls me by name..... that impressed me very much.
Recommended: Yes
Jazz
Sep 13, 2021
Great location, staff and price.
This place is great. The staff is very friendly and the location is super clean.
Recommended: Yes
Mark Turner
Sep 13, 2021
Great Facility
Thanks for making my move from California to Tennessee a success. The staff was extremely helpful. I needed a container dropped off at the facility for a few days. They were onsite to show the driver where to drop it. Facility very clean I watched them clean the lot every morning I was there.
Recommended: Yes
Derrick Smith
Jul 18, 2021
Quick Easy and polite.
I had a very awesome experience with my check in I did it over the phone it was quick easy thorough they had exactly what I needed they answered all my questions and they went above and beyond the Call of Duty
Recommended: Yes
Regina Kampmeier
Jun 20, 2021
Very thorough
We were impressed at how well they kept only tenants entering. We felt our items were very secure!
Recommended: Yes
Jennifer Fox
Jun 19, 2021
Love the location
The grounds are keeper clean. The only thing is when you leave the gate opens automatically. I just don't drive and I'm not sure if there is way out for me.
Recommended: Yes
Mark Kettner
Jun 11, 2021
Nice new and clean storage unit, easy to access when needed.
When I needed a storage unit in a hurry, Universal helped me to efficiently get set up in a unit to help with our house move. Unit was clean and in good shape, and easy to access. When I moved out, easy to communicate with an associate who was working onsite. Price was competitive with other storage facilities in the Tri-Cities.
Recommended: Yes
Sylvia Taylor
Jun 11, 2021
Quick and painless :)
I am pleased to say I enjoyed meeting Chad to initiate opening an account for my storage unit! He was very cordial and professional. I will have good things to say about my experience. ЁЯША
Recommended: Yes
Phil
Jun 04, 2021
Nice Facility - Very Clean
Rented climate controlled units. All very nice and clean. Easy access at gate and carts available at door for easy handling of goods. The staff has been very helpful in setting up storage unit leases.
Recommended: Yes
Trish Arnold
May 19, 2021
Very clean and secure.
This location is very clean and I felt secure that my belongings were safe. Great customer service!
Recommended: Yes
Emmanuelle
May 19, 2021
Awesome people
Extremely helpful and friendly! Went out of their way to help me!
Recommended: Yes
Amanda Potter
May 08, 2021
Clean nice and helpful
Very clean and friendly and helpful site manager
Recommended: Yes
Cindy
Apr 28, 2021
Storage
Great storage unit. Lance was awesome to work with, highly recommend this facility. Easy in and out
Recommended: Yes
Mary
Apr 08, 2021
Great customer service and well maintained and secure property
Management was very helpful and genuinely cared about my needs. They did everything they could to get us into convenient storage solutions. The Property was clean, secure and well maintained. Customer service is the best bar none.
I am a grateful customer who is not related in any way to the owners or employees. They were referred to me by a former customer.
Recommended: Yes
Brittany Songster
Mar 22, 2021
Best Around!
Best Storage Facility in this area hands down! Reserve a unit online/by phone in minutes! They have a fantastic app for your phone that you can use to pay monthly, and it also gives you the ability to open the gate when you arrive. The ease, convenience and customer service this company offers is top notch!
Recommended: Yes
Charity
Jan 29, 2021
After I figured everything out it was very easy and convenient
It's very clean, prices are descent.
Recommended: Yes
Jacob Webster
Jan 13, 2021
itz great
customer seevice & tha staff was wonderful & very helpful
Recommended: Yes
Elizabeth Ulmer
Dec 16, 2020
Easy sign up
I was able to complete my rental application/contract via a no-contact kiosk. Very easy and fast! Price is very reasonable.
Recommended: Yes
Matthew Feagins
Jul 14, 2020
Super clean, and great service.
Clean, secure, and friendly. Couldn't really ask for more.
Recommended: Yes
Tom
Jul 14, 2020
We’ll be back for sure
My sister had a storage unit at this location, it was really close to everything and the guy that works there is really nice . So if we need another unit this will be the first place I’ll go back too .
Recommended: Yes
Michael Blevins
Jul 14, 2020
Best in the business!!
Have been using them for over a year and couldn't be happier with the service provided. They have every aspect for your storage needs covered and management is great to work with. They have earned my business forever!
Recommended: Yes
Libby Ratliff
Jul 12, 2020
Chad was very helpful and responded very quickly.
Brand new units. Great location. We sold our home very quickly and our new home is not completed. In a panic, I was in need of a unit quickly. Chad is the BEST!!! I highly recommend!
Recommended: Yes
Jessica
Apr 19, 2020
Easy to use and keyosk on site very nice and clean
Very convenient right in the middle of tricities area has indoor units friendly staff highly recommend.
Recommended: Yes
Conlin
Apr 18, 2020
Very nice.
Very nice on price for space. Second time using this facility was very happy both times.
Recommended: Yes
Jessica
Apr 17, 2020
Pretty quick and easy to get information
Best storage unit facility I've seen so far. Gated entrance on both sides of the area and convenient to use.
Recommended: Yes
Julianna
Mar 20, 2020
Excellent
Great pricing and units are very clean.
Recommended: Yes
Nicole
Feb 03, 2020
Highly recommended
Friendly staff and great prices
Recommended: Yes
Kelly
Jan 28, 2020
Great Customer Service
The gentleman on the phone was patient, polite, and helpful.
Recommended: Yes
Luanne Simkus
Jan 25, 2020
Very nice facility and helpful staff.
We moved from up north to TN and had to store our homegoods while waiting for new home in the area. We found this facility online before moving and they were so very kind and helpful to reserve 3 outer units that we needed. Also, we had a full size moving trailer that had to be allowed to access their property and they were very understanding and helpful to facilitate the moving company. They have lots of room and great parking to allow the bigger trailer to easily park if necessary. We were very pleased with the whole experience and would highly recommend this great location and personal attention to our needs! Thank you so much!
Recommended: Yes
Victoria
Nov 01, 2019
Friendly
People are friendly. But price still seems a little steep for small area.
Recommended: Yes
Greg Webb
Sep 20, 2019
Convenient location, functional facilities, responsive management.
Great Facility! Easily accessible location with a responsive staff.
Recommended: Yes
Jonathan
Sep 17, 2019
The best storage facility I have ever rented from
Everything about the place is wonderful, cheap rates, great customer service, just all around great
Recommended: Yes
Peggy Jones
Sep 16, 2019
Easy access, new, great customer service.
New facility so very nice and clean. I had to choose a larger unit at the last minute and Lance was very helpful with getting everything setup quickly.
Recommended: Yes
Jonathan
Sep 16, 2019
Very nice clean storage with friendly staff and reasonable rates
The best place I have ever rented a storage unit at, all around great place
Recommended: Yes
Jimmy Robinson
Aug 19, 2019
The perfect solution for my business.
The 24/7 access is helpful for my business. I rented 2 10x20 climate units. And three parking spots for my Hvac business. A lot cheaper than trying to find a business space. Thank you.
There are plenty of parking spots available.
Recommended: Yes
Wayne P
Aug 19, 2019
5 stars
The facility is really nice, the lighting at night is really helpful. And I feel like my belongings are very well protected and safe there. I really love the climate control unit!
Recommended: Yes
Dakota Necessary.
Aug 09, 2019
Nice new facility
I was nice to have a 24/7 kiosk. The new facility is nice. Easy and simple the way it should be.
Thank you Universal Storage Solutions. Will be renting out another space soon.
Recommended: Yes
Dennis Williams
Aug 09, 2019
Best storage solutions
Best storage solutions for your needs, great price very clean and convenient from any location, and great customer service, they’ll take care of all your storage needs no matter what size.
Recommended: Yes
Renee Williams
Aug 09, 2019
Wonderful
Kiosk super to use, site Mgr is amazingly friendly and helpful as well
Recommended: Yes