Vetrice
Jan 14, 2024
Different price quotes over the phone
The area was clean however the price went higher in person. The manager there was doing too many jobs for one person had to although I had an reservation
Recommended: Yes
Jasmine Richardson
Feb 02, 2023
Love it
Customer service is great. I love how they have carts to help move your stuff and it's air conditioning. Will tell friends and family to come here
Recommended: Yes
Saundra Powell
Dec 16, 2022
My experience was great!
All went with the reservation and the move in.
Recommended: Yes
Audra
Apr 02, 2022
Easy Transaction!
Easy Transaction! No 1st month Free. Clean facility.
Recommended: Yes
Sheila
Feb 09, 2022
Perfect
Love the security and cleanliness- perfect for car storage and the price is right ~
Recommended: Yes
Rhiannon K.
Jan 17, 2022
Very Helpful Staff & Great Deal
Kim was very helpful and professional. She answered all of my questions. She explained in detail how everything worked, and even did a physical walk through with me to show how I would enter the facility.
The facility was very clean and looked nice.
The paperwork took less than 10 minutes to sign.
I will definitely recommend StorQuest to any friends looking for a storage unit.
Recommended: Yes
Karen Thompson
Jan 01, 2022
I liked the cleanliness of the facility the best.
Very clean.
The price is high for such a small unit. Management will not do any specials like the other storage facilities in the area and won't give any discounts at all. Disappointed in the price.
Recommended: Yes
Alex
Oct 15, 2021
Super friendly and clean facility
We drove up from South Florida as the prices are getting so high in our area. We looked on spare foot and found a this place in Gainesville very close to the main highway, it looked new so we booked it. We got serval calls to confirm our move in date and to also check that we didn't need any further assistance before the move in. On the date of move in Kimberly helped us get to our unit, explained all the important details very clearly, and made the move in as effortless as possible. The facility looks brand new ad was very clean. Before we started moving into our unit I swept but really didn't need to as it was spic and span. We also noticed they had spaces available for Vehicles and even a container. Loved the experience with Storquest looking forward to our relationship!
Recommended: Yes
Sean Miller
Aug 26, 2021
Nice clean facility
Just moved in and so far I like it. Fair price. Good service.
Recommended: Yes
Bailey
Feb 23, 2021
Kim made my month !!
I had a wonderful experience with StorQuest. I would and WILL recommend to my friends and family. Kim is a shining example of customer service. If there were more people like her, the world would be a better place! I cannot give this place enough stars. WILL be coming back !
Recommended: Yes
j mackinnon
Jan 20, 2021
Great overall experience. No complaints.
In particular, the manager is really organized and on top of things.
Recommended: Yes
Robert Hierak
Jul 20, 2020
Great Facility
Easy to reserve a unit online. Super clean facility. Good Covid protocols in place. Very helpful staff. Would recommend to anyone.
Recommended: Yes
Theresa Reinseth
Apr 02, 2020
Was able to quickly make reservation & pay over phone
Great and easy service
Able to all over the phone remotely from MN for my son who had to quickly leave UF and head home!
My son was able to quickly move in without any issues!
Recommended: Yes
Kevin
Mar 20, 2020
RV storage
Great facility, very clean and friendly Staff
Recommended: Yes
Kevin
Mar 18, 2020
RV STORAGE
VERY NICE FACILITY / STAFF VERY FRIENDLY
Recommended: Yes
William
Mar 06, 2020
Best units in Gainesville
Was going to use a unit across town but came to this facility and was blown away. Customer service sealed the deal. Gave me a great deal for the nicest storage facility in Gainesville.
Recommended: Yes
Tatyana
Feb 28, 2020
Great!
Very clean and friendly staff.
Recommended: Yes
heather
Jan 10, 2020
Amazing customer service! Had exactly what I was looking for! Priced great!
We were in a pinch for a place to store my son's car at UF. The folks, especially Brandy, were so helpful and understanding. The communication was awesome. Brandy went above and beyond to make sure everything went smoothly dropping off the car. We are always so quick to criticize - so I want to make sure we spread the word. This is a great company! Highly-recommended!
Recommended: Yes
SASHA
Nov 13, 2019
Centrally Located in The Heart Of Gaienesville
Location is perfect, staff courteous helpful and tentative. The environment is very well kept and clean. Very secure. The only thing I could recommend would be 24 hour access.
Recommended: Yes
SASHA
Nov 12, 2019
Great deal
Great deal needs flexible hours like 24 hr access
Recommended: Yes
Lynn Johnston
Sep 24, 2019
Excellent facilities & service.
No doubt that this is a very reputable facility. Everyone was friendly & helpful.
Recommended: Yes
Lynn Johnston
Sep 20, 2019
Referred by our realtor. Very easy process to obtain a unit.
Excellent customer service. Staff was very friendly & helpful.
Recommended: Yes
Ronique
Sep 03, 2019
I feel like my belongings are safe and clean!
The sales rep. was very nice and helpful even though he was new.
Recommended: Yes
Long
Jul 24, 2019
Great place!
Great facilities. The access hours have changed to 10am-5pm so it’s a bit limiting. Also there’s no enough elevators and carts.
Recommended: Yes
Andreina
Jul 24, 2019
Very clean; customer service could be improved
Associate that assisted me was not thorough in explaining the contract and and very distracted.
Recommended: Yes
Julia
Jul 21, 2019
Service & check in was great
I feel all my items are secure there & very easy access plus air conditioned .
Recommended: Yes
Nefty
Jul 19, 2019
clean and very helpful
the staff is more than willing to help with anything to make your move easier. they helped us stack a few things very friendly and willingly. the facility is brand new so everything is very clean. they had a few problems with the elevator but fixed it immediately!
Recommended: Yes
Eric
Jul 15, 2019
Great
Overall great, but no access on sundays or outside of business hours
Recommended: Yes
Kathy
Jul 13, 2019
Clean facility, friendly and fast service.
Staff were very approachable and understanding as we toured multiple unit sizes, and even applied the discount to the larger size unit - with no obligation for a second month! They explained every part of the move-in and move-out process and made me feel confident and prepared. Everything was gleaming white since the facility is brand new.
Recommended: Yes
Lorinda
Jul 12, 2019
Very pleased with overall services
Awesome service love friendliness of the staff
Recommended: Yes
Nicole
Jul 09, 2019
Easy and Convenient
Easy move in process. Would like to see later hours for access to storage unit.
Recommended: Yes
MG
Jul 05, 2019
Brand new so it's very clean right now.
Very easy access to the facility and layout is vehicle friendly. Due to limited access once inside the gate, parking to on/off load can be an issue depending on the consideration of others (often poor). Bring your own 2 wheeler; again due to the lack of consideration by other renters. The locking devices are a scam. You have to pay $20 for a lock (can't use your own) and the lock is not returnable or usable again since it is a specialty for the latches on the units. They don't have a master key (good thing). Lose the key and it's $20 to remove the old one plus $20 more for a new one. You have to purchase their insurance instead of having to provide proof of insurance. $12 a month minimum. On a positive note, the facility is clean and the climate control seems to work well. The staff is polite and cordial. They were willing to help in any way they could.
Recommended: No
Miranda
Jul 02, 2019
Staff was very nice, and unit was clean.
All of the staff, especially Cris, was helpful and friendly. Location is nice, and the unit itself is modern and new.
Recommended: Yes
Alyssa
Jun 30, 2019
Convenient and safe
Very convenient and nice place!
Recommended: Yes
Meghan
Jun 17, 2019
Clean location easy move -in
Cris was great with a personable, friendly, informative demeanor. Facility was immaculate!
Recommended: Yes
Jessica
Jun 10, 2019
Pleased with everything
Very clean and great customer service!
Recommended: Yes
John Clark
May 29, 2019
Fantastic
Brand new facility. Great move in experience. We could not have hoped for nicer staff or a better facility. Close to UF Campus and hospital complex. All a great value.
Recommended: Yes
Donald Janes
May 21, 2019
EXCELLENT FACILITY & EXCELLENT CUSTOMER SERVICE
Nick, the manager is one of the best. He quickly processed us, showed us exactly where to park and had us on our way in minimal time. He knew the system and was expedient in using it. Thanks for the good service.
Recommended: Yes
Christopher
May 13, 2019
Good storage place but a little pricey
Great storage unit clean and accessible but a little bit pricey
Recommended: Yes
Mark Alan
May 13, 2019
Very nice manager very nice place
Very happy with the unit and very happy with the manager very nice guy thanks for working with us
Recommended: Yes
Maria
May 06, 2019
Easy and affordable
Booking this facility was super easy and one of the most affordable options.
Recommended: Yes
Tasha
May 05, 2019
Excellent location!
Sue was awesome! We were treated great and love the location!
Recommended: Yes
Alec
May 05, 2019
This was the easiest process ive been through. Ill definitely come back.
From start to finish I was shocked at how easy the process was. Very cheap pricing and nice people to help out. Ill definitely be coming back here for the next few summers in between semesters.
Recommended: Yes
Francis
May 05, 2019
Great new facility!
Facility is clean and organized but customer service wasn’t the greatest. I was refused service while the store was still open and needed the help of a family member in order to convince employees to give me a storage unit.
Recommended: Yes
Cheyenne
May 02, 2019
Clean environment and very friendly staffрџ’њрџ’љ
Excellent customer service was over the whole moving process the intake clerk make the whole process a easeрџ’љрџ’њ
Recommended: Yes
