Public Storage - Getzville - 2750 Millersport Hwy

Perfect accept the door is severely hard to open. "Lubrication perhaps"

Excellent greeting & very helpful, seemed to have a water problem inside, I was told it was from the unit next door & has been repaired

Recommended: Yes

My check went smooth

Tim was a great help He was knowledgeable and shoveled the snow out in front of my unit when I first got there

Recommended: Yes

+++++

++++++++++++++++++++++++++++++++++++++

Recommended: Yes

A good storage place for your stuff!

I found this site clean, secure and easy to access. The staff is friendly, professional and able and willing to answer any questions I had.

Recommended: Yes

Close by

The u it is adequate, security good. I could not sign up in line unless I bought insurance but when I arrived I was told I did not need to buy their insurance. Since I am covered otherwise I will cancel their insurance.

Recommended: Yes

Very nice place рџ‘Њ

There was a problem with the unit I reserved and he helped me with a different one I was very happy about that ☺

Recommended: Yes

Great Storage Unit

Convenient location; one story access; reasonably priced.

Recommended: Yes

Storage unit for relocation!

Easy rental and Tim was very helpful.

Recommended: Yes

Was told one things about monthly costs...

Was told one things about monthly costs and now told it is something different.

Recommended: No

Good customer service

Good customer service, friendly employees! Very helpful.

Recommended: Yes

pretty good

Staffs are nice and patient. Easy to move in. Garage is kinda dirty but acceptable. Would recommend to friends.

Recommended: Yes

Convenient and fair prices

Convenient and fair prices. Quality of doors on units could be improved but overall a great company to trust with your storage needs

Recommended: Yes

Friendly place.

Space is clean. Workers very friendly and accommodating. Only question is why are the fences surrounding the back of the facility all unlocked and open? Anyone could walk inside any building anytime. Other than that absolutely no complaints.

Recommended: Yes

Awesome place awesome people

Awesome pace awesome people

Recommended: Yes

Staff and facility are great.

Staff and facility are great.

Recommended: Yes

Great company

My rental with Public Storage was very friendly and Rachel was very helpful making sure I got the right size for my needs. Yes I would recommend this company to everyone.Public Storage has great people working for them.

Recommended: Yes

Property Manager was great, but...

Property Manager was great. Only thing that turned me off was no knowledge of needing insurance (which obviously makes sense) -- but honestly you should just factor it into the overall price so there are no surprises when you're checking-out (especially for someone like me who has never rented a storage space before)

Recommended: Yes

Pascale was the best

Pascale was the best, professional, friendly and knowledgeable! Facility and the space was very clean and well lit. Highly recommend.

Recommended: Yes

Bad maintenance

Not sure what you're asking about. And this is the 2nd request to fill out a survey, I completed the first one. Low scores on this one will not ft set high scores on the other one.

Recommended: No

So fareverything has gone perfectly

So far making the reservation and getting my items into the storage unit have been perfect. Rachel has been most helpful and very courteous and pleasant.

Recommended: Yes

Very detailed and professional service.

Very detailed and professional service.

Recommended: Yes

I rented a unit from the Millersport location and the woman who helped us was very friendly and helpful. It's a great facility.

Recommended: Yes

I will be in need of a storage space soon. I called the Millersport location today and spoke with Rebecca. She was very knowledgeable, helpful and answered all of my questions. When I'm ready to rent a space I will be sure to contact her again.

Recommended: Yes

Staff is wonderful, helpful, and extremely knowledgeable. Location is very clean and I felt very secure that my things were being kept safe.

Recommended: Yes

Spacious and clean Storage with reasonable price. Don't miss out first month 1 dollar promotion. Perfect for student in UB to store their stuff during vacation

Recommended: Yes

I love the friendliness at this location. I had Marcellus check me into a storage unit (who was super nice and friendly) and the people on the phone were super helpful and friendly too. I would recommend this facility to anyone looking for a storage unit based on the wonderful customer service I've received.

Recommended: Yes

Happy Customer

From the minute I went online to book storage, to the first interaction with your manager Sean I was a customer for life. Sean was absolutely wonderful and explained all the details of renting space and all the security measures he has to protect our belongings. Great job Public Storage

Recommended: Yes

Public Storage Review

Very professional & thorough. Units & indoor walk areas, immaculate!

Recommended: Yes

Public Storage very helpful!

We have had a great experience working with Public Storage. They are very helpful, very thorough with explaining the procedure of the storage area, the hours, how to get into the storage area with our key code and also with the type of boxes you might need for move.

Recommended: Yes

Moving made more tolerable by Outstanding Customer Service

Moving is an overwhelming experience, so disruptive -- that it rates 3rd on the list of traumatic life stresses. However, the staff at Public Storage minimized the negative impact created by this upheaval. First, my initial call for availability confirmed a reservation hours before my arrival from 650 miles out of state. 2 hours later, I was greeted by PS rental agent, Sean, who received my application without hesitation even though my mover had me on the premises early and at time specified as closed--very accommodating treatment, and so appreciated considering the option of waiting outside in Buffalo's harsh winter weather. The space assignment was quick, convenient and suitable. The other agent from Boston, I believe it was Chris, was pleasant and engaging contributing to the overall positive impression of the interaction. Voila! we unloaded and it was over in a flash.

Recommended: Yes

GREAT STORAGE

My experience with public storage has been amazing so far. The place is so clean and the unit was the perfect size. The staff was helpful and always helpful. I would recommend this place to anybody!

Recommended: Yes