Gene
May 28, 2020
customer service was excellent
Customer service was excellent
facility looked clean. the main security gate was under repair.
just moved in, to early to give a complete review
Recommended: Yes
Gary Mearns
May 26, 2020
The young lady that checked me in was...
The young lady that checked me in was very professional and she was just a nice person
Recommended: Yes
Raymond Steepe
May 17, 2020
No hassles fast and caring people great...
No hassles fast and caring people great place to rent from very trustworthy
Recommended: Yes
David Rape
Mar 02, 2020
Awesome place to store your extra things
Awesome place to store your extra things
Recommended: Yes
Erika Dalton
Jan 26, 2020
The entry gate doesn't work
The entry gate doesn't work. Prices are very high.
Recommended: Yes
Chris
Jan 13, 2020
Absolutely Fantastic
The entire team at this Public Storage are absolutely fantastic. I highly recommended this location. Everyone is friendly, polite, professional, caring, and knowledgeable.
Recommended: Yes
Kimberly Fabri
Oct 19, 2019
I don't have a comment yet
I don't have a comment yet. I just rented the unit.
Recommended: Yes
Martin Grant
Jun 10, 2019
Great Experience!
Wanda made everything easy!
Recommended: Yes
Maria Pagano
May 28, 2019
Great service and Nice Staff!!
Great service and Nice Staff!!
Recommended: Yes
Marie Spellmon
Feb 26, 2019
Made appointment online and she...
Made appointment online and she followed up for times that would work for both of us. She was nice, friendly and funny.
Recommended: Yes
Unhappy
Sep 18, 2018
I reserved a unit on a Friday
I reserved a unit on a Friday, with anticipation to move my stuff in over the weekend. The gates were turned off and I had to pay for another unit, through another company so I could move.
Recommended: Yes
James Eckert
May 07, 2018
Wanda is a terrific person to work with...
Wanda is a terrific person to work with and she does an outstanding job!
Recommended: Yes
Elizabeth Bullock
Apr 17, 2018
Awesome
I've had nothing but the best with this company thanks so very much
Recommended: Yes
Donn Hess
Mar 26, 2018
Courteous and prompt to set up an...
Courteous and prompt to set up an account. TY
Recommended: Yes
Brenda Wilson
Oct 24, 2017
Great management
Great management
Recommended: Yes
doris
Oct 23, 2017
Used Public storage 10 years ago and ...
Used Public storage 10 years ago and thought of no other place to use again. Courteous help and good facility.
Recommended: Yes
Mary Coffey
Sep 13, 2017
I was very impressed!
From first contact through using the Public Storage facilities, I was very impressed. I was treated well, given a tour and the contract for services was clearly explained. The property is consistently kept pristine. I am looking forward to our future working relationship!
Recommended: Yes
Taneisha King
Sep 04, 2017
Ms. Wanda was a big help to me with my move to Las Vegas. She was very friendly and made sure I chose the best box deals for me. I would like to thank her for being so kind.
Recommended: Yes
Cindy Barber
Sep 02, 2017
Great customer service and a clean and accessible facility. We appreciate Wanda's personal care. We highly recommend this facility.
Recommended: Yes
Laurel Hilton
Jul 25, 2017
Wanda did an excellent job of explaining details in depth. She patiently answered questions and provided me with appropriate options to suit my needs. She even shopped around to make sure that she was offering me the best deal. The facility seems clean and safe. I am happy with my experience so far.
Recommended: Yes
Christina Dority
May 07, 2017
No one should be made to take insurance ...
No one should be made to take insurance for the contents of the building. If they want it, ok, but not made to take it. I believe your pricing is too high and your "first month $1" doesn't exist. The contents of my building remained 6 wks. You should fully disclose the "extras" when quoting rent price. I worked for Public Storage years ago. That's why I rented from you folks. But am fully and completely disappointed in current change in policy. The manager was very personable. We had several talks. She's ok.
Recommended: Yes
Buddy Teal
May 05, 2017
Public Storage on Red River Road in Rock Hill gave me a truly exceptional customer experience. The manager Wanda was extremely helpful, friendly and delightful to talk to. Wanda made some wonderful suggestions to make my move into her facility as easy and painless as possible. I would highly recommend this Public Storage if you are looking for space in the Rock Hill area.
Recommended: Yes
Marty Adams
Apr 04, 2017
Very good experience
Very good experience. Very helpful.
Recommended: Yes
Jessica Gladden
Mar 08, 2017
Jessica G.
Wanda, was phenomenal she had a very warm welcoming and I would highly recommend this company to others. Thanks Wanda!!! You Rock!!!
Recommended: Yes
Josh Hines
Mar 17, 2015
Awesome prices and awesome people
This is a go to place to store your belongings, the only down fall is the non 24hr access
Recommended: Yes
Randolph Smith
Jun 03, 2014
great customer service by the young lady at desk
When called and set up for storage unit on ur 800 number they said all needed was a 10X10 and that wasn't happening. The lady that worked at units helped me get into the one I needed with room to spare. I was in middle of moving my family out of town so was stressed as it was. But with her help she made a bad situation turn out ok. THANKS
Recommended: Yes
Ted Vitucci
Feb 13, 2014
I'm a former customer,good service is why I'm back.
I have had the occasion to use Public Storage in the past, and the customer service and friendliness of the personnel is really outstanding.
Recommended: Yes
