Mini U Storage - Woodbridge

good omne

good price and good service. but we need something bigger with good price

Recommended: Yes

Perfect

Great place, managers are awesome. Highly recommend рџ‘Ќрџ‘Ќрџ‘Ќ

Recommended: Yes

Love the place and the staff

Love the place and the staff. The prices are reasonable and the units are very clean.

Recommended: Yes

Personnel there are fantastic

Love how easy it was and the office crew were so helpful.

Recommended: Yes

Highly recommend

Awesome experience. Candy an Joe were so helpful

Recommended: Yes

The manager is excellent

Manager is excellent in verbal communication. Relaying information to us .

Recommended: Yes

The agent was extremely helpful and friendly

I am extremely impressed with the service, prices, cleanliness and quality of this storage facility. They are very accommodating to our needs.

Recommended: Yes

Best Price and Friendly Staff

Using Spare Foot was amazing. I found the best price quickly and was able to reserve and check into my storage unit. Customer service was excellent. Highly recommend.

Recommended: Yes

Back again

Although storage is not an ideal situation for a minimalist, I simply need to store excess items from home. I’ve rented here before and would highly recommend this storage facility because of the management. They are a delight to see once again. I don’t have any complaints whatsoever. I would highly recommend this facility to anyone looking for an amiable couple who run this business like a family operation. Thanks once again!

Recommended: Yes

Easy move in.

Reserving online was very easy. The staff was very professional, friendly and helpful. Any supplies that you need for moving may be purchased at this location. It's very clean.

Recommended: Yes

Good pricing, friendly staff

Friendly staff, and good price. Conveniently located

Recommended: Yes

Satisfactory

Clean environment and welcoming with friendly workers.

Recommended: Yes

Pleased

I’ve received five diamond customer service from Candice couldn’t be more grateful.

Recommended: Yes

Great units and staff

When we went to the location we were greeted and the paperwork started shortly after, we were shown the unit and by the time we were back to the office everything was ready to sign. I love when things are quick and easy. Every document was explained and a map was also provided on where our unit was, along with the gate codes. Good job mini u store crew!

Recommended: Yes

Friendly staff

Renting a unit was the easiest thing I have done for this move. Responsive and friendly from the get go. I highly recommend them if you need a unit.

Recommended: Yes

Candace is awesome!

From the very beginning, Candace has been exceptional. She makes you feel welcomed and accommodating. Thank you Candace! Priscilla

Recommended: Yes

Excellent customer service.

Great communication before and during move in.

Recommended: Yes

Unprofessional Bait & Switch!

Made a reservation on a Tuesday and sent insurance paperwork over for unit A2099.Initial gentleman was very polite, courteous, and professional. I Came in on Wednesday and spoke with Candy who claims she's worked there for 16 years. She informed me that the price would change after a month or 3 months which prompted me to start asking questions. She became frustrated with my line of questioning in regards to the price change reiterating that it's a month to month lease and that the price is subject to change. I specifically asked how much it was going to change but she couldn't give me a definitive answer and stated that because I went through a third party I didn't get that information at the time of reservation. I asked if there was a regional office number I could get after we finish the move in process and she said there is no regional office number. After a brief pause she asked me if there was a reason I was asking for the contac information for, "regional" and I told her that it's because it wasn't mentioned to me that the price was going to change. She then stated that in 16 years she's never had to refuse service to a storage customer. I asked if she was considering refusing service to me and if she was I would need regional office number and she corrected me saying, "It's corporate not regional!". She was acting unprofessionally and stated that she would get corporate on the phone. She waited on hold and I waited patiently but no one answered. She stated that she was going to continue with the reservation and I asked her why she was considering refusing service. She said that I was being mean and I asked her to give an example of how or when I was mean in the brief period of time I was there. She couldn't think of anything and got an attitude and demanded my address in a frustrated tone. I started telling her my address but her tone and attitude were still present so I asked for her corporate information and to return my insurance information.

Recommended: No

Easy move in, clean, friendly professional.

Easy move in, clean, friendly professional.

Recommended: Yes

Best storage operation I’ve ever seen. Professional & friendly staff.

Best storage operation I’ve ever seen. Professional and friendly staff. Very clean and well maintained.

Recommended: Yes

User friendly storage facility with good prices

Mini U storage was user friendly and made the moving experience easy and quick for me.

Recommended: Yes

Pretty good

Really good from the standpoint that the ceilings are VERY high. You don't have to worry about girth. Manager explained terms a little too rapidly. Numbering system is goofed up; had to seek help to find my unit as a result. An unexplained "administrative fee" nearly completely wiped out the 1/2 off opening month discount.

Recommended: Yes

1st time renting a unit here A

I love them they were very helpful and have excellent customer service sorry for the late review

Recommended: Yes

Great Location

Clean Facility with friendly staff.

Recommended: Yes

=) so far so good =)

the people there were super helpful to me so far it’s been good experience

Recommended: Yes

too expensive

the storage units are way too expensive. there are much nicer & cheaper ones. i only purchased bc i was already there w/ all my stuff. the staff was extremely friendly

Recommended: Yes

nice people, expensive unit

the customer service was great, and i like the unit i got. the only thing i didn’t like was the price. i thought it was outrageously high

Recommended: Yes

Woodbridge Mini U Storage

Great facility. Highly recommend

Recommended: Yes

Clean and easily accessible

Very easy to reserve with friendly staff. Appreciated the truck use!! Huge help with convenient times. Clean facility.

Recommended: Yes

Highly recommend

Great Storage Facility. Cleanest im area.

Recommended: Yes

RE: Question 1

Great space, great price. Really nice to have a free truck rental to get bigger items to storage.

Recommended: Yes

Moving

Nice place, very friendly staff. Could use a couple more carts.

Recommended: Yes

Excellent customer service and professionalism.

Excellent customer service and professionalism. Moving in was quick and prompt. Suzan was excellent!

Recommended: Yes

Good value storage

Good value for this storage in the area

Recommended: Yes

Excellent move-in process!

Move-in process went smoothly. Customer service was excellent!

Recommended: Yes

Fantastic knowledgable customer service

Experience was awesome. They are fast, knowledgeable, and helpful. Would highly recommend for storage. Also awesome pricing

Recommended: Yes

Best storage facility in Northern VA

Excellent customer service. Highly recommend this facility

Recommended: Yes

Great Experience

I was very pleased with my move-in. The office staff is personable, professional and fun.They made the process as easy as could be and answered all my questions. I would definitely recommend this storage facility to others.

Recommended: Yes

Best storage facility in Northern VA

Highly recommended Mini U Storage Woodbridge. Excellent staff, very clean and safe environment.

Recommended: Yes

Great service

Very efficient , thorough, professional

Recommended: Yes

Will recommend this facility to everybody I know.

The process was so smooth. People working at Mini U are so helpful, place is clean. I would recommend Mini U to anybody who needs a storage space.

Recommended: Yes

The service of U-mini storage is great

Very helpful and corteous recommended

Recommended: Yes

The people who work there are awesome!

The people who work at the Woodbridge Mini U are always friendly and professional. It was an easy process to rent the storage unit that I needed. I would reccomend this facility to anyone needing a little additional space for their belongings.

Recommended: Yes

My Second Home

Awesome staff and excellent customer service. I found a home for my belongings that fit my level of comfort to a “T”. The staff has been so helpful and is as kooky as they come, I couldn’t ask for a better fit. Thanks so much!

Recommended: Yes

Best storage unit we have ever been with.

Outstanding service, outstanding value, great hours, outstanding staff. We recommend this facilities to everyone that is looking for a storage unit.

Recommended: Yes

Excellent value !

Will recommend this facility to everybody I know!

Recommended: Yes

Best value in the area!

I have visited many facilities in the area. Price and customer satisfaction are always number one priority. Clean and well maintained, even well lit at night . Thank you!

Recommended: Yes

Family Friendly facitlity

Safe, secure and clean facility. Initial setup of service was quick and easy with no hidden fees or terms; great customer service that was very friendly, helpful and respectful.

Recommended: Yes

Reservation was simple, easy and the price quoted is what I paid.

The staff was friendly, courteous, polite and the facility was extremely clean.

Recommended: Yes

Exceptional customer service...

Fair pricing and exceptional customer service.

Recommended: Yes

Perfect for what I needed

The location was convenient and secure, locker and grounds clean, and check in quick and easy.

Recommended: Yes

Good Storage Units

Renting a storage unit here was an easy process. The representatives were knowledgeable and helpful. I am glad I picked this storage facility.

Recommended: Yes

Very reasonable and customer service is the best.

Clean and great prices. But I am most impressed with the outstanding customer service. Great place to do business.

Recommended: Yes

excellent

Excellent customer service, very affordable and clean.

Recommended: Yes

Awesome Customer Service!

Wish pricing was a bit cheaper

Recommended: Yes

Great customer service.

Staff is great to deal with.

Recommended: Yes

Great customer service

Very easy to use and convenient

Recommended: Yes

Very good customer service

Very easy and professional service

Recommended: Yes

My appointment for the rental truck was at 8, but the guy was late to work. I had to sign new paperwork for the storage unit as well and tour the storage unit that I was being offered. This took nearly an hour from my reservation. Luckily, I made it within the period of time to return the truck. Other than that, no other issues.

Recommended: Yes

nice place at a great price

Moved in and it was exactly what we needed, and not too expensive.

Recommended: Yes

Excellent

I really like how much the storage company will let you use a truck for free

Recommended: Yes

Excellent customer service

I was very impressed with the service i received at this facility. I'll definitely recommend to a friend.

Recommended: Yes

So easy to reserve online. Very clean facility inside and out. Great service during check in!

Recommended: Yes

Tom was courteous and great!

I would highly recommend Mini Storage thus far. Tom's customer service was commendable! My unit was clean and affordable with the discount offered through Sparefoot.

Recommended: Yes

Awesome

Great customer service. She was very friendly, explained everything I need to know. And was very knowledgable. Place was very clean.

Recommended: Yes

excellent customer service

Tommy made sure that we was taken care of.

Recommended: Yes

Great facility

I am very impressed with Mini U Storage Woodbridge. The staff are helpful in assisting with the selection of the correct size unit. The facility is always clean and great indoor lighting system.

Recommended: Yes

Highly recommended

I would highly recommend Mini U Storage Woodbridge, VA. I am highly impressed with the great customer service, value pricing and cleanliness of the facility.

Recommended: Yes

Not sure

The place is dirty storage units open a trash everywere bugs... friendlyNess great. Convience great

Recommended: No

There friendly and i feel my things are in good hands

I am 100% happy with this storage. they are clean and friendly.

Recommended: Yes

So fast a good experience.

The only thing is the gate lock is broken but should be fixed in a week. Customer service is very efficient and friendly.

Recommended: Yes

Fair price

Smooth experience and would recommend to others.

Recommended: Yes

The pricing was the best and they were very friendly and helpful.

Recommended: Yes

great service

I got the unit at a discounted rate and I was awarded an additional discount at the conclusion of signing the lease.

Recommended: Yes

Great place!

Paperwork was done in a timely manner. We were whisked off to the actual unit on a golf cart and given our access code. The office was clean. The storage unit was clean and had a couple of sizable shelves within for our use. The bathroom was clean. I really can't say anything bad about the place. I highly recommend it!!

Recommended: Yes

Recommended: Yes

customer service is awesome and facility is clean.

customer service is awesome and budgeted prices for everyone in their needs. Easy to store things.

Recommended: Yes

Recommended: Yes

Great customer service

The staff was very friendly and helpful. Great service!

Recommended: Yes

Confusion at check-in but helpful

Storage unit is what a storage unit is. Smaller facility. Calls to schedule a reservation were great. Upon arrival for truck pickup though there was great confusion with the representatives. Making the truck over a half hour late to the move site. Which meant we were unable to return the truck on time. We were able to clear everything up the day after when we returned the truck. And they did end up giving us a small price break for the confusion. Overall, we're happy so far. But, it did make moving day rather stressful.

Recommended: Yes

Friendly Customer Service

Great customer service and detailed info.

Recommended: Yes

Was a easy hunt as i has to buy it within a day and move in.

Thank u very much Mini u You are so big Naseem Abbas

Recommended: Yes

Very fast and super friendly and cheap

Recommended: Yes

Just don't get there late!

Fast and friendly. The people working there do like to get out on time, so it is best to get there early.

Recommended: Yes

Recommended: Yes

Good experience would rent again

Recommended: Yes

Recommended: Yes

Recommended: Yes

Staff was more than helpful, paperwork to rent unit and free move-in truck was fast ,and location is convenient!

Recommended: Yes

Very Pleased

Recommended: Yes

Its a great value. Very helpful and friendly personnel. Will recommend to others!

Recommended: Yes

Very nice people

Recommended: Yes

My experience was great! No problems what's so ever...using the truck was a big help!!!

Recommended: Yes

pretty good

Recommended: Yes

It takes too long to do paperwork and initial misc. Overall it's ok. Use of truck is a plus.

Recommended: Yes

Military Discount

Great price, Great discount, and a continued military discount!

Recommended: Yes

Great Price - Great Managers

The units I rented were clean and trouble free. The manager, Candice, is personable, efficient and very flexible. When I couldn't decide what size unit I needed, she set me up with one. Of course, I discovered I needed a larger unit and she made the swap immediately. Nice people to deal with, best prices in the area, clean units. What more do you want? AAA+++

Recommended: Yes

Great so far!

Recommended: Yes

Very Pleased :)

I rented a few days ago, finally had a chance to bring my things over. Some how my husband lost our code in the unit. I had to knock on the owners/managers door. It appeared I interuped dinner, but the woman was very nice and understanding. She went into the office and got us another copy of our code. No complaints other than priced a little high but for on call service its well worth it.

Recommended: Yes

Very good so far!

Recommended: Yes

Very rude customer service experience on the very first move in day

Found this Storage facility to be great in price. The first day I was very welcomed by a gentleman at the counter to get all of the paperwork in order and show me the units. On the day of my first items to be moved in which was in a down pour rain close to 8:20pm. At 8:50pm a lady came to us in a very rude manner threating us on be suspended if we were not out by 9pm. We were at the gate at 8:59pm and the gate wouldn't open photos were taken of the time. At 9:02 she then decided let us out of the facility. This women should be replaced and not represent the company if continuing to work in that manner towards customers.

Recommended: Yes

Recommended: Yes

Very nice people worked with us. Clean facility.

if you need a clean, well kept storage unit for your things, use Mini U Storage in Woodbridge, VA. We live about 25 miles away but it was worth the drive to come out here and they have the best prices and quality. Such kind folks too.

Recommended: Yes

very good, the gentlemen was very friendly and helpful

Recommended: Yes

Owner very friendly owners, would recommend to anyone.

Recommended: Yes

We just moved in. So far so good but too early to rate very much.

Recommended: Yes

Recommended: Yes

Staff was short handed. people were very nice. Shortage of carts. our unit's door is out of alignment. facility id difficult to enter and poorly marked by signage. I was told new operating software was recently installed. Not my problem. Staff(new or part time) needed more training hours. get the bugs worked out of your system. All in all, nice people, nice facility, fees seemed competitive. Give staff the support they need to help your company thrive.

Recommended: Yes

Very helpful staff. I really like the $1 for the first month deal.

Recommended: Yes

Very personable and helpful

Recommended: Yes

It was my first time renting a storage unit and I was well accomodated!

Recommended: Yes

Great place for a good price

Recommended: Yes

Very happy for what you offer for my need.

Recommended: Yes

Processed were smooth, the wait was short, and the staff was polite and helpful. Everything was as described with no suprises or hidden charges.

Recommended: Yes

Recommended: Yes

Mini U Storage was very helpful

Recommended: Yes

Great

Recommended: Yes

Thank you por el servicio, la atencion, a ayuda, fue excelente. Me voy muy couteuta con la atencion que we briundarou.

Recommended: Yes

Thank you. Regards

Recommended: Yes

It was great and friendly

Recommended: Yes

informative and quick. Excellent service

Recommended: Yes

Recommended: Yes

Awesome

Recommended: Yes

Recommended: Yes

Overall very good service and pricing

Recommended: Yes

Great!

Recommended: Yes

Recommended: Yes

Great :) Friendly!

Recommended: Yes

Recommended: Yes