Falanda
Nov 01, 2024
Quick and efficient
Very quick and efficient process
Recommended: Yes
FS Brown
Jan 30, 2023
polite, courteous, knowledge of units
satisfactory, nice, helpful, need i say more?
Recommended: Yes
Danny C Gray Jr
Oct 14, 2022
It was great on all aspects
It was quick and easy and the people at the front desk was so polite made my day go even better
Recommended: Yes
Kaley Anderson
Sep 30, 2022
Sherri is very nice
I had another unit there that was a 10 by 10 I reduced my product and Sherri helped me get in and moved to close by to a 10 by 5...I really appreciate the help and the location it was a very smooth transition!
Recommended: Yes
Kimberlee Longcrier
Apr 16, 2022
Really good place to store
The lady that helped me was absolutely phenomenal. Very sweet very knowledgeable answered all my questions went above and beyond standards.
Recommended: Yes
Vicki
Dec 22, 2021
Best Customer Service Ever!!!!
We unexpectedly needed a storage unit. While driving on a Saturday night, we called Life Storage and we were able to rent a unit online so that we could access the unit the next day. On Sunday (when no offices are open in Auburn) we couldn't get the gate code to work. We called the 24/7 support and got ahold of someone very quickly! They resolved our problem and we had a great experience moving into the unit. The videos were very helpful at knowing what to do and I loved that they provided a lock for us inside the unit. Their customer support is fabulous and very responsive. Thrilled with our experience.
Recommended: Yes
Jose P Molina
Oct 31, 2021
Convenient location and clean!
So far so good clean location well maintained.
Recommended: Yes
Phil Forrest
Jan 18, 2021
Easy to process
Had a pleasant quick experience getting into my storage unit.
Recommended: Yes
Diana
Oct 20, 2019
Quick, informative, & easy
The store manager was very friendly, informative, patient, and understanding. The price was a good value for the size of the unit.
Recommended: Yes
Brandi
May 20, 2019
Awesome experience
It was a quick and painless process to secure my unit. The store manager was helpful in helping me chose the best unit for my needs. I would recommend this storage to anyone.
Recommended: Yes
Michael
Nov 03, 2018
Easy access
Centrally located. Manager was very helpful. Took approximately 5minutes to do paperwork
Recommended: Yes
David
Jul 02, 2018
The customer service is what really stood out.
Excellent! The customer service is what really stood out. However, the facility was also reasonably clean. All in all, it was a good experience (so far) and I will recommend it to others!
Recommended: Yes
MARCUS
Mar 04, 2016
Could be lower priced
Decent for the money you pay.
Recommended: No
drew
Feb 28, 2016
Great place to store everything.
Very friendly staff and in all ways accommodating.
Recommended: Yes
Roy
Feb 19, 2016
It was extremely convenient and also very accommodating. I originally reserved the unit for Sunday February 14th, but the manager allowed me to extend my reservation because I wasn't able to get the items until today Friday the 19th. When I got to the location, she was extremely nice, informative and precise regarding the policies, procedures, etc. Thanks!
Recommended: Yes
Becky
Jan 09, 2016
Great location an a safe, clean facility.
Staff helpful and friendly!! Clean and safe.
Recommended: Yes
Kelly
Dec 12, 2015
Pretty good experience, expensive
Everything went well just after everything was added on to the total it was expensive. We have rented a storage cubicle before and there wasn't all the extra added on.
Recommended: Yes
