Eva B.
Mar 06, 2024
Great Customer Service All Around!
Mark who was the manager there at that time was super accommodating and nice.
I will definitely recommend this storage to anyone.
Recommended: Yes
Joe
Aug 04, 2021
Needs a light in side unit
For the price it's perfect. Looks a bit dated but will serve the purpose for what I need.
Recommended: Yes
Sai
Aug 02, 2021
Rented for a storage unit
Everything was online. Was able to book and check-in. The unit was kept ready when i had arrived. But the only thing is why can't I use my own lock?
Recommended: Yes
Logan
Jun 21, 2020
Not bad
It’s kind of an older facility but it was okay
Recommended: Yes
Jackson
Feb 20, 2019
Quick and clean
The units were clean and they offered a number of sizes and styles. The staff was efficient and friendly. The contract process only took less than 15 minutes. It was great.
Recommended: Yes
Jenell
Nov 07, 2018
Very satisfying experience for a last minute move
I was dealing with an emergency situation I had to move out with only hours notice. With no place to go I had to find a safe place and secure option for my belongs until I could get situated .Literally went on goole may be 2 hours be for I had to be out of apartment. They were so acomidating and prepared for situations like nine. Upon arrival they were ready for me showed me two sizes In no time I was able to complete processing with manager They gave me 1st month free only had to pay $25 administrative fee and $ 12 for insurance Monthly rate was probably only slightly more than average but when consider the service , location ,easy acess and Cleanliness and ofcourse location and security it's well worth it .You know we all have things we don't want to give up or live without highly recommend this place .There was only one issue and something to be aware of when making registrations apparently call center does not inform or make prospective customers aware if cost of insurance which is $ 12.00 monthly charge .So if your in a hurry and short on time and money be prepared and regardless of reservation calls management on sight was very acomidating ,helpful and sevice oriented. Very pleased regardless of my current situation
Recommended: Yes
Charlotte Kidwell
Sep 08, 2017
CubeSmart Is A Great Storage Facility!
Catalina and Kevin at CubeSmart were both extremely helpful during my move-in. I rented the unit via telephone from California and everything went smoothly. The unit was ready when I arrived and it only took me a few minutes to complete the paperwork when at that time. I would definitely recommend this storage complex to my friends and family.
Recommended: Yes
Isabel
Jan 24, 2017
I am so glad I decided to choose such a wonderful facility!
Very, very clean facility. I had wonderful customer service when I went in to lease a unit and am so happy with how easy the entire process was. I would highly recommend this facility to friends and family!
Recommended: Yes
Raymond
Oct 02, 2016
Very Clean and Updated Beautifully
Downsized from a 10x30 to a 5x10 after moving from one house to another. New house does not have add much storage space as the old, so Cubesmart is our second garage. Staff made moving from one to the other unit seamless.
Recommended: Yes
Raymond
Jun 12, 2016
Pretty Dusty, But Good Rate
Rented a 10 x 25 for only $10 more than a 10 x 20 would have been. Very competitive pricing and in the perfect place for us. Unit was empty but could have been swept out a little better. Once inside the secure location the first day, we locked inside the gates because rep forgot to activate our code. Another customer had to let us out. Overall, though, facilities are very nice and secure. We feel comfortable leaving our possessions there.
Recommended: Yes
Rose
Jun 06, 2016
Bad Experience
I called the the local facility to reserve a unit and it transferred me to the 800 number. When I got to the facility I found out I'm getting something different than reserved, if I wanted to get what I initially reserved it would be more than was told. The general manager told me that the 800 number isn't aware of all the changes so it wasn't the 800 numbers fault but she still couldn't honor it. I needed a unit so I went ahead and got the unit but I feel the price and the unit I had reserved or thought I was getting should have been honored. I specifically told her what I wanted and she assures me numerous times the prices and the unit I would be getting. I was very frustrated as I had been searching for units all day and had just moved to Chandler. I would not recommend this facility. I feel like it you have a company selling units for you they should be aware of all changes or anything that could potential change when a customer comes to the facility. When you price and quote around you choose the best place for you finances and for them not to honor what their representative sold is not good customer service.
Recommended: No
Sandy
Mar 02, 2016
Recommended: Yes
Sandy
Feb 27, 2016
I was pleased that they could hold the unit size I needed.
Juan and Sylvia were very helpful.
Recommended: Yes
Wendy
Feb 21, 2016
Friendly staff
I spoke with Juan and he actually cane outside to wave me down and help me find the facility. I thought that was really cool.
Recommended: Yes
Roy Schultz
Dec 28, 2015
great to work with
Great to work with clean easy in and out.
Recommended: Yes
Jennifer
Dec 23, 2015
it is ok
Great price; friendly service; I don't see many security cameras; storage has water stains (roof leakage), desk clerk assured me the roof has been repaired. Lets hope my stuff will not be damaged.
Recommended: Yes
Marilyn
Oct 29, 2015
Everyone has been friendly and helpful.
Recommended: Yes
Darrell
Oct 20, 2015
Great experience from online pricing, ordering and service personal to answer all my questions.
Recommended: Yes
jackie
Sep 23, 2015
great service
Very professional and customer service oriented
Recommended: Yes
LaNee
Jul 29, 2015
Awesome storage!
Clean, assessible, economical, and secure.
Recommended: Yes
Shelley
Jul 16, 2015
Recommended: Yes
Lisa
May 19, 2015
fast and easy to get unit.
The units are fine but a bit hard to access. Each row of units runs into a fence or closed area. There is no where to turn around a truck and trailer or drive out. You have to back out of the rows. It is makes it more difficult because you have to back around a corner when you get to the end. If I would have been alone I don't think I would have been able to do it with out hitting a trailer that was stored out of the field of vision around the corner. They should at least tell you at the desk that the rows are dead ends.....
Recommended: Yes
Beth
May 15, 2015
I had a great experience people were friendly and helpful. I have recommended them to two family members
Recommended: Yes
Suzanne
May 04, 2015
nice facility
Driveway to small at the entrance.
Recommended: Yes
Jessica
Apr 29, 2015
They were great to work with
Clean, friendly, and they helped me when I needed a bigger unit. Easy transition!
Recommended: Yes
Shaun
Jan 22, 2015
Great experience getting set up and being able to move in so quickly.
Recommended: Yes
Maria
Dec 02, 2014
Last minute storage
My family and I moved from Colorado to Arizona and did not even think about getting a storage unit here until last minute and the girl in the front office was a huge help and she took care of us and got us all situated right away...
Recommended: Yes
Marcy
Sep 25, 2014
The staff was very helpful.
Recommended: Yes
JASON
Sep 25, 2014
Recommended: Yes
Chrystal
Aug 18, 2014
Nice staff great gate hours
A lot of other places have much shorter gate hours. They make it convenient here and staff is very kind and helpful.
Recommended: Yes
Sherry Drake
Jun 13, 2014
Wonderful Customer Service!
I have been to both store #201 and 791. There was some confusion with my online reservation but Sylvia, April and William did every possible thing possible to assist me. They made a few calls and presto, I had the exact type of storage unit I needed, in the location I needed at the price I needed. - They saved my hind-end!
I have not seen such excellent customer service in a very long time.
I am so please withe the storage facility and especiall with the people who work here.
I will alsay use CubeSmart for my storage needs.
Recommended: Yes
Michelle
Dec 17, 2013
Good overall experience. The only problem was navigating the 24' rental truck through their driveways. It was very tight. Otherwise very clean, inexpensive, and good service.
Recommended: Yes
Mark
Oct 18, 2013
Both the ladies were very helpful, the one creating the reservation on the phone and the one managing on the property.
Recommended: Yes
Namhee
Sep 07, 2013
Recommended: Yes
Jens
Aug 02, 2013
It's a nice facility to have my belongings in. The staff is very helpful.
Recommended: Yes
Peter
Apr 25, 2013
not having much time between the military and my full time job it was great to move out of a hell hole and come and slide right in with. quick and eazy. thanks
Recommended: Yes
Nathanial
Apr 11, 2013
So far everything is great
Recommended: Yes