Chinh potter
May 15, 2023
Fast easy
Fast and easy process, speaking over the phone or in person, all questions were answered fast and adequately.
Recommended: Yes
JB Hawn
May 01, 2023
Great place
Great place. Thanks for such a warm welcome.
Recommended: Yes
Maria Zastrow
Mar 14, 2023
Was easy to reserve the space.
Easy to contact a representative. Good Location.
Recommended: Yes
Paul Dawson
Oct 05, 2022
Nice clean storage!
Great facility, will use always when storage is required
Recommended: Yes
Gary Berwick
Aug 31, 2022
Price and location are good for my situation.
The price and the location is what I was looking for.
Recommended: Yes
Scot Orloff
Jun 23, 2022
Thank you!
Friendly staff! Clean facility and abundant carts to help move you in
Recommended: Yes
Gene LeGate
Mar 25, 2021
Everything about this facility is five stars!
I feel the facility at the Mesa location went above and beyond expectations. The staff was always friendly, courteous and professional. The facility was clean, well maintained and apparently regularly serviced by a pest control company as I never saw any evidence of pests in either of my units.
Recommended: Yes
Krys
Mar 01, 2021
nickel and dime increases
since prime storage took over, it's all about raising rent and finding little reasons to charge more. facility is fine.
Recommended: Yes
Barbara Mclure
Feb 03, 2021
The transition form one owner to another was smooth and went well.
The pricing did go up, I'm sure that is expected for someone else taking over. I have no complaints with anything. I have been there for some time now. The service is great.
Recommended: Yes
Debra Smith
Jan 10, 2021
Clean and spacious units
The units are very clean and spacious.Its a
little difficult to move upstairs because there is only 1 elevator but downstairs is
easily accessible.Their office is clean and their staff is friendly and knowledgeable. Its a bit pricey but very nice facility.
Recommended: Yes
jay
Jan 08, 2021
not sure that i would reccomend
none thats enough you want a review and require a response its not a review
Recommended: Yes
Toni
Jan 07, 2021
Ok but stop raising rental prices
I’ve been using this storage facility for over 10 yrs and when Prime Storage took over, my rental prices have steadily gone up ! I’d recommend you for your office staff and cleanliness.
Recommended: Yes
Gary Ellars
Jan 06, 2021
To expensive.
Since the purchase by the new owner the price keeps getting ratcheted up.
Recommended: Yes
Sue Trzinski
Jan 06, 2021
All and all a very top rate storage facility.
Our belongings have been there for several years. I saw it last year and it all still looks great.
Recommended: Yes
Eric Rundall
Jan 06, 2021
Overall Positive Experience. Well-maintained and secure property.
Overall positive experience with Prime Storage. I was not happy they raised prices when acquiring this property, but have found their customer service and cleanliness and the improved access hours to help offset the increase. Office staff always responsive and very pleasant and helpful!
Recommended: Yes
Ray Stewart
Jan 06, 2021
Have done so
Facility is clean and well ventilated. Staff are responsive to our needs. Storage I occupy is adequate for my needs and security is not an issue.
Thanks for the opportunity to provide feedback. It was not considered by previous owner/agency.
Recommended: Yes
Thomas Mathews
Jan 06, 2021
Dissapointed
Previous ownership had much better customer service. Will be looking to move to a new location within the year.
Recommended: Yes
Judy Thompson
Jan 06, 2021
Always clean and well kept up. Easy to access unit.
Very please with the condition if the facility. Always ckean and in good repsit.
Recommended: Yes
Jacqueline
Jan 06, 2021
Good, but prices increased after I moved in
I don’t like that the prices keep changing & going up & that insurance is required (I chose that location originally because the extra unnecessary insurance payment wasn’t required). But everything else has been good.
Recommended: Yes
lee c brown
Jan 06, 2021
clean,, well maintained.
Good management. property well maintained. Air conditioned units are especially helpful.
Recommended: Yes