Robin Cessna
Nov 03, 2023
great service
quick easy safe love it check in process was very good
Recommended: Yes
Cassandra Whiteside
Sep 13, 2022
Decent way to store items
Overall a decent storage place and seems safe
Recommended: Yes
Lisa C
Aug 30, 2022
Couldn't be easier
Great price, easy to rent, easy to get in & out with app on phone, this is too cool. Storage unit clean and lock was waiting for me inside my unit.
Recommended: Yes
MacKenzie
May 31, 2020
Great customer service
Katie was very nice and helpful and easy to work with.
Recommended: Yes
Marlen
Apr 03, 2020
First Storing and Great experience
The process Online And in person was fast and simple.
Recommended: Yes
Ross
Mar 03, 2020
Excellent custmer service by Rebecca.
Great price. Easy reservation and Rebecca was thorough, professional and friendly.
Recommended: Yes
Soleil
Feb 17, 2020
Clean and Helpful
It was clean and the staff has been very helpful.
Recommended: Yes
Helen Lancaster
Jan 21, 2020
Excellent service and great food!
Excellent service and great food!
Recommended: Yes
Debbie Lawrence
Nov 07, 2019
Easy to get setup
Easy to get setup, clean, Holly knew everything about the business and was very pleasant to work with.
Recommended: Yes
Rhonda Woodward
Oct 21, 2019
This was by far the easiest storage...
This was by far the easiest storage unit set up ever. Just went on line, made my choice, went to the building, signed a few forms on the ipad and moving my stuff in. No hassle, no fuss. The facility is clean and it is super close.
Recommended: Yes
Anna Fagundes
May 21, 2019
Overall pretty good
Pretty good at all, it's really annoying have to pay for insurance mandatorily and also for the locker though...
Recommended: Yes
Brad Macdonald
May 20, 2019
Their employee told me they had onsite...
Their employee told me they had onsite off loading ramp before I signed and got 2 units ! Never would have stored at that location if that had been known before hand ! Moved from In to Az , found away but just caused massive problems and expense ! Trust is earned not given freely PS !!
Recommended: Yes
WILLIAM
May 03, 2019
Great...Sandie and Holly were so...
Great...Sandie and Holly were so helpful!!!
Recommended: Yes
Amy Meyer
Apr 04, 2019
SUPERIOR CUSTOMER SERVICE!!!
Great facility!!! Joseph was very patient, informative and great customer service skills. He praised his Mngr., (Christina) in the pride she takes as such and in maintaining the property. Hassle free experience that is incredibly appreciated during a stressful period of time. Thank you for courteous, patient, attention to detail oriented employees in which appeared to be a busy day. Kudos again to Joseph and Christina. Respectfully, Amy Meyer
Recommended: Yes
Diana Walton
Feb 19, 2019
When checking in she was more into...
When checking in she was more into talking to my daughter than me and I'm the one renting the shed. Maybe she does not know how to talk to a senior citizen. We are normal prople
Recommended: Yes
Eddie V
Jan 21, 2019
Very easy
Very easy. Holly was very helpful
Recommended: Yes
Bonnie Schmidt
Dec 26, 2018
seems to be a LOT of homeless people...
seems to be a LOT of homeless people hanging out on the property during the times I was there putting stuff in my place...both at night and in the day.
Recommended: Yes
Tez
Aug 27, 2018
Excellent service
Excellent service! Jacqueline and Zaida made the process effortless! Locked in a great price too!
Recommended: Yes
Bill Martin
Mar 27, 2018
So far I'm very satisfied.
So far I'm very satisfied. Staff are very knowledgeable and very. Friendly. Seems like I could stay awhile. I really do need later hours close at 9 pm most of my work business is after 7 pm until well after midnight. So other then that its all great. Talk later
Recommended: Yes
Richard Robb
Mar 05, 2018
Great customer service explained...
Great customer service explained everything to me completely to where I can understand it was totally pleased with the service I got and the storage space that I received would recommend anyone
Recommended: Yes
gregory avery
May 31, 2017
have had storage units several times in the past at this facility. Always satisfied with the service, that's why have just rented another one two days ago. highly reccommend this facility.
Recommended: Yes
Toya Hoy
May 29, 2017
Sandy Was The BESTTTTTT. She was very professional and took great care of me. The stoppage unit was a great size for everything in my two bedroom. Connie You rock you guys took great care of everything in a great timely manner.... Come too public storage they treat you well!!!!
Recommended: Yes
Susan G
May 03, 2017
Satisfied
Overall happy. I received a call today about a pro rated amount due in May. We opened our storage April 30th. The manager advised on phone today that May has 31 days so if we have unit still by May 29th we will owe pro rated amount of $10.13. This was Not advised to us at check in and I feel the prorated amount $10.13 is pretty steep for 1 extra day not to mention April 30th -May 30th is 30 days NOT April 30th to May 29th. Someone needs to learn their math. Good thing we will be out well before then.
Recommended: Yes
Margaret Hoffman
May 03, 2017
Great
Great. Fast. Explained everything
Recommended: Yes
LAURA CASEY
Apr 23, 2017
Easy process of reserving online. Fast response to reservation and great follow up by Berenice. Once at the storage facility she was patient and detailed in explaining the paperwork and choosing the best unit to fit my needs. I would highly recommend this facility. Call Berenice if you need great customer service!
Recommended: Yes
Lexie Warren
Apr 03, 2017
Sandy was fantastic. She made my girls and I feel like family and we talked military. The unit I got was nice bc it was taller than I expected which meant I could stack things if needed. Her and the other gal kept talking with my kids to help get them through the rental process and it was much appreciated.
Recommended: Yes
Michael Adams
Nov 09, 2016
Outside storage of Trailer
The manager of the storage lot was very straightforward and polite. She was knowledgable and thorough , did not waste my time . It was a pleasure to deal with her .
Recommended: Yes
Julia Apodaca
Sep 27, 2016
Staff was really helpful and polite!
? it was easy getting a storage. The staff was so friendly!
Recommended: Yes
Peter from Mesa
Aug 08, 2016
Timely
In one day, I was able to rent a storage unit large enough to hold all of my stuff at a reasonable rate.
Recommended: Yes
David Delage
Jul 19, 2016
EXCELLENT!!!
Berenice and Sandi were the biggest of help! I was given the tour of my space and I was thoroughly impressed by the professionalism and the honesty in receiving my space. The space was clean, dry and no problems at all in obtaining access to my space. The on site cart helped so much in moving my items into the storage unit in short time. Thank you again Berenice and Sandi for the warm welcome and the easy access to my unit.
Recommended: Yes
Tremell Collins
Nov 03, 2015
Wonderful.
The staff are so pleasant and inviting. Had me from hello.
Recommended: Yes
Jerald Jansen
Oct 15, 2015
Signing up was a pleasure
We wanted to rent two 10x10 units near each other, and your rep, Brandy, was very helpful. I began online, but when I contacted her she could see that I was assigned two units not close to each other, so she fixed that. When I signed the contracts she was most pleasant and helpful and took all the time I needed to understand how it all worked.
Recommended: Yes
William Norton
Oct 14, 2015
you guys are awesome
I went into the Public Storage on Higley and McDowell in Mesa. The staff went above and beyond all my expectations. I looked around for space for rent RV and your prices were great security is wonderful and I don't have to worry about it. I would definitely recommend them
Recommended: Yes
Lee
Aug 25, 2015
Good Service and Great Price
The staff was friendly, cheerful and informative. Very good at getting the paperwork done and answering all my questions. The space was ready as promised and easily accessible. My first experience with renting storage was a good one.
Recommended: Yes
Donneil Spurlock
Aug 01, 2015
Great
They are the best very excellent
Recommended: Yes
Lynette Vance
Apr 29, 2015
Climate control is Essential
I rented a very small unit in the climate controlled area, which I am very happy with.
Recommended: Yes
