Ryan
Oct 07, 2024
Indoor units are dated, but they do the job
I’m renting a indoor climate-controlled unit in a building that had to have existed since the founding of Public Storage (no kidding). If you inorge the cheap 80s perfume scent in the air, the majority transient (yet paying) patrons, and 'geez.. I hope thats just baby oil' stains on your unit floor, you got yourself a rust-free, and fairly reilable unit to store your belongings in. Yes, it’s off the nitorously shady part of the I-17, but you’re supposed to have insurance anyway so.. Yeah.
You have very flexiable access as early as 6AM and as late as 9PM. The lady that was onsite upon move-in was quite friendly and helpful!
One more thing- your unit is managed through a app that also has the ability of opening and closing the enterance gates. Emphasis on 'ability'— the remote gate opening feature hasnt been working for me.
Recommended: Yes
Darfetta Muhammad
Apr 17, 2024
Great Customer Service
Great Customer service and competitive pricing
Recommended: Yes
David Smith
Mar 30, 2024
No it's not
This is not needed also did everything on line didn't see anyone don't even think that there is not working there
Recommended: Yes
Michelle Rieth
Oct 14, 2020
Annie is super nice
Clean And help full would recommend
Recommended: Yes
Cesar Rodriguez
Jun 26, 2020
Discounts on locks, Unit, Boxes, Tape, Buckets
Discounts on locks, Purchases of Boxes, Tape, and Buckets when you request a reservation after being a part public storage insurance. A discount is always Appreciated
Recommended: Yes
Bethany Resendez
Mar 13, 2020
Great Customer Service
We had Connie assist my husband and I. She was truly amazing. Great customer service. She was kind, and friendly. Overall great. It was a last minute thing, and she made the whole experience easy.
Recommended: Yes
Lisa
Mar 04, 2020
Great facility
Great value, super easy checkin, Alexis was awesome!
Recommended: Yes
Trish Muniz
Feb 28, 2020
I searched a few places nearby and the...
I searched a few places nearby and the prices were more than Public Storage. They have a great deal right now. Connie was super helpful and asked me if I needed anything that would help such as a lock, moisture absorber, mattress bag, and insurance. I purchased all and came out on top. I would have forgotten some of these items had she not asked me. I highly recommend purchasing the moister absorber especially for AZ. I know you may be reading this to help in your search for storage units and sometimes there will be a review that will make you second guess doing business with Public Storage. Just know that there will always be someone who is going to leave a bad review due to a misunderstanding. Everything is explained up front which is why they ask you to come in person. I am very skeptical and will always ask questions. Don't sign anything if you are not sure about something. Simple! As a side note, the reservation contract begins the day you reserve a spot. Example, if you reserve on the 1st and won't move in until the 25th, your reservation and costs begin on the 1st when you make the initial reservation. They are upfront about this. We make it harder for ourselves when we don't understand. It's ok to ask questions. Almost forgot, they have an app you can use so you don't have to get out of your car to open the gate! HIGHLY RECOMMEND!!!
Recommended: Yes
Crystal Yarbrough
Feb 07, 2020
硅散
Excellent customer service and clean facilities
Recommended: Yes
Angel Martinez
Feb 04, 2020
its clean and love the prices it's...
its clean and love the prices it's well secured the staff are really nice and helpful
Recommended: Yes
Ernestine Pena
Dec 16, 2019
I reserved online and it was very easy
I reserved online and it was very easy. When I got to the facility not only was I upgraded but the price was lower than originally quoted. The staff was very friendly and the property is super clean.
Recommended: Yes
Melissa N
Dec 10, 2019
Great customer service
Great customer service! Friendly, fast and helpful to take care of my needs for storage. Thank you.
Recommended: Yes
Chanel
Sep 29, 2019
The place is nice and clean and priced...
The place is nice and clean and priced reasonably for my needs.
Recommended: Yes
Nancy Guitguiten
Jul 01, 2019
Connie was polite and professional
Connie was polite and professional. She even went to look at the load to assess the correct size unit. Thanks for all your help.
Recommended: Yes
ALICIA VILLANUEVA
May 31, 2019
I have been a customer for many years...
I have been a customer for many years because I have been traveling for business and family and have never been disappointed. I currently am renting a storage space in Pflugerville, TX even though I just moved to Phoenix, AZ and plan to go get my things in a few months yet I don't have an anxiety that my personal items will be safe and secure when I do go to pick them up. The place has always been very clean, the manager has always been extremely helpful, BJ, I think is her name and I will always recommend you all to anyone that may be thinking of using your property. Thanks!
Recommended: Yes
Martin Klopper
May 22, 2019
clean
clean, secure, great manager, great location for me.
Recommended: Yes
Monda Jackson
May 07, 2019
Great first month offer
Great first month offer. Thanks. However, I'm not too pleased with my unit reason being is that the insulation and etc I've not had a unit in so long I'm talking years that maybe its Phoenix AZ doing because of the heat but that mess is all over my belongings amd stained a suitcase of mines besides that I'm glad nothing else as bad as that. Oh yeah and please work with is people these lonv hallways and barely any exits signs or direction to exits please help us put a map up have little maps at the counter I'd got lost was walking around for twenty minutes in circles its a huge maze I'd almost fainted in that hot storage space.
Recommended: Yes
Gloria Ramirez
Apr 15, 2019
The young lady we did business with was...
The young lady we did business with was totally professional. I rate her 10 stars as a professional. Polite, knowledgeable, and very helpful. A pleasure to do business with.
Recommended: Yes
Christopher Terry
Nov 21, 2018
I was treated with kindness and...
I was treated with kindness and respect, informed on all questions I had and enjoy my storage unit very much so.
Recommended: Yes
Derrion G
Nov 08, 2018
The service was speedy and the person...
The service was speedy and the person that helped me was super helpful. I would recommend Public storagae to a friend.
Recommended: Yes
Brandon Morgan
Apr 19, 2018
Great customer service and facility
Great customer service and facility, very misleading definition of "reservation".
Recommended: Yes
Bryan Valenzuela
Apr 03, 2018
Great experience the lady at the front...
Great experience the lady at the front desk was very helpful and very informative.
Recommended: Yes
Oralia Rodrigiez
Mar 01, 2018
I'm Happy where I storage my stuff
I'm Happy where I storage my stuff
Recommended: Yes
Ben
Jan 05, 2018
Ashely and Alexis were both amazing
Ashely and Alexis were both amazing. Helped me through everything and only sold me what I needed.
Recommended: Yes
constance kroninger
Jun 02, 2017
Great place, clean Ashley is really nice, went out of her way to help us when we couldn't get our code to work and fixed the problem guickly. Shes a gem Public Storage is lucky to have employees like her.
Recommended: Yes
Scott Howard
May 27, 2017
Ashley was very helpful and quick , I just wish I didn't have to wait until 9:30 am to have access to my storage.
Recommended: Yes
Yusef Reown
May 09, 2017
Ashley is so nice and knows her stuff!! I'm excited to be renting here!
Recommended: Yes
Terry
Apr 05, 2017
Friendly helpful polite
Friendly helpful polite
Recommended: Yes
Constance Kroninger
Feb 11, 2017
Miscommunication
2 times had units reserved when I got to the location , and 2 times was told they didn't have the unit available. Finally 3 a charm on the third try actually got a unit.
Recommended: Yes
John Carver
Jan 12, 2017
Ciara rocks food storage facility. Keeps my things safe and provides early storage access. Well kept and well lit.
Recommended: Yes
Robert Rollins Jr
Aug 02, 2016
Great people great storage!
Great! Tiffany is a rock star!
Recommended: Yes
Charlotte Heyer
Jun 22, 2016
潇摯
Everything we needed was kindly taken care of.
Recommended: Yes
Ren
Jun 21, 2016
Good, fits my needs at good price.
Got in and out and got what I need. The place is clean and I feel safe leaving my belongings here while I travel.
Recommended: Yes
Eiman Nasr
Jun 15, 2016
very satisfied
The manager was extremely helpful and courteous I felt completely safe and comfortable as this was my first storage experience.
Recommended: Yes
Darren Walker
May 31, 2016
I loved the hospitality!!!
Everyone was so nice and helpful!!! I highly recommend this business.
Recommended: Yes
Cheryl Ricucci
May 05, 2016
Excellent fast service same day service
I called at noon and was there in a hour.The Lady at the front desk that works there was very nice and helpful..
Recommended: Yes
Karen Mosley
Feb 12, 2016
Wonder people!!
The people at public storage were quick and efficient in getting my storage unit and very curtious. I would do business with them again and have recommend them to others. Thanks Public Storage!! Karen Mosley
Recommended: Yes
David Farmer
Jun 02, 2015
I needed a space quickly and PS was Johnny on the spot!
Friendly, clean and convenient. Easy access and great location.
Recommended: Yes
