Robene Lucas
Sep 01, 2024
Overall a good experience! CJ was great!!
Good experience overall but, was surprised though the facility locks the restrooms and holds onto a drivers license until the cart is returned.
Recommended: Yes
Sumer Scott
Mar 27, 2023
Quick and easy
So far, everythings great! Quick and easy to reserve and complete paperwork online, got immediate response from the office, unit was ready before I arrived
Recommended: Yes
Norma hockett
Nov 28, 2022
Very friendly
It was cleaning what I got it
Recommended: Yes
Candy Costello
Oct 09, 2022
Excellent
Great customer service I will recommend this facility they are great
Recommended: Yes
Ashley
Mar 11, 2022
Great place to store things
Great place to store things, with nice locks and friendly customer service.
Recommended: Yes
Matt McClung
Feb 23, 2022
Worked with my represented to store car.
Public storage worked with me to help change my move in date after I rented the unit.
Recommended: Yes
Kim Bird
Feb 06, 2022
Quick move in.
The gentleman in the office Julio (I think) was very friendly & helpful. I gave it 2 stars for cleanliness because I seen droppings in my unit the following day.
Recommended: Yes
Mariella
Sep 15, 2021
its an ok storage
There was lots of trash in front of storage doors. Staff is friendly. Storage unit is clean.
Recommended: Yes
Michelle
Jan 14, 2021
Great customer service very nice and...
Great customer service very nice and helpful@--/--
Recommended: Yes
Kimberly Armendariz
Nov 03, 2020
On site manager Ashley is amazing and...
On site manager Ashley is amazing and the nicest person ever!!!
Recommended: Yes
Vivian Smith
Jul 28, 2020
the Ashley's were awesome!
It was fast friendly and the Ashley's really cared about my needs. They covered items I didn't even think about and made sure I was ready to start moving stuff in less than 15. And with the concern of Covid everything was contactless and simple and they even had a lock waiting for me in my unit. They really thought of everything!
Recommended: Yes
Brooke
Jun 23, 2020
Rude worker nice place
The lady was mean and rude but the actual place is nice.
Recommended: Yes
Natalie Rookstool
May 21, 2020
Cheyenne was very helpful in getting me...
Cheyenne was very helpful in getting me through the process quickly and very friendly.
Recommended: Yes
Rachel
Mar 21, 2020
Easy to work with
Super nice and easy to work with very helpful and made me stress less
Recommended: Yes
Megan
Feb 25, 2020
Great Storage Solution
I love how close to my campus it was and they were very relaxed and reliable for my storage needs. Now we wait for my next apartment!
Recommended: Yes
Suzanne Lang
Feb 24, 2020
Very please with the people who work...
Very please with the people who work there very helpful and pleasant. If i had to recommend that needed storage let them know this they would feel the same way i do .
Recommended: Yes
Steven Trussell
Feb 08, 2020
inside
I do enjoy the fact that the units are indoors and climate controlled however the hours to access the units i dont care for since I work odd hours and sometimes can only go to mynunit at night. And the app used to access the gates dont work at least for me.
Recommended: Yes
Joe Moreno
Feb 08, 2020
43rd Ave just south of Camelback Public Storage
I have to say I rarely even leave reviews and already did when I finished with everything in the office but for another website. But for someone who needed to find a storage unit for not only a good price but fast and wanted it clean and easily accessible I have to say I think I hit the jackpot. Not only did I get a great price online but was able to reserve without having to put any money down and the staff was friendly and helpful and the facilities were clean.
Really the ONLY thing I could complain about but really isn't that big of a deal is the fact that they don't mention you HAVE to buy a cyclindrical lock for your door, something they said you could only buy there. Wish I knew that but $20 is not that bad.
Recommended: Yes
Emily Barker
Feb 07, 2020
insurance
storing here is great except for the fact that i do not like that we're required to have insurance on the unit, if i want to accept the risk of something happening to my stuff than i should be able to and not be pushed to spend an extra $15 a month for something i didn't even want to get in the first place
Recommended: Yes
Carrie Albinda
Dec 28, 2019
It is an organized and I think the...
It is an organized and I think the rules and policy of the storage is pretty much secured by us or the customer as well as the place of our staff inside the storage building. .
Recommended: Yes
Victor Verdugo
Dec 13, 2019
Relieved that we found you.
Your place on 43rd Avenue and Camelback is very clean and very accessible. The other storage place we went to didn't try to help us in any way, where as the individual that greeted us at Public Storage, made us feel very welcome and important. We will definitely come back here if we ever need a storage facility again. Thank you.
Recommended: Yes
Jesus Gutierrez
Nov 23, 2019
Friendly and super easy set up
Greeted immediately as I walked into the office. Told Anna I was interested in a 5'x5' unit and she offered to show me the unit to ensure it could store all my belongings. After I saw it, went into the office to set everything up (I already had reserved the unit) and she went step by step and explained everything thoroughly and made the set-up super easy. Everything went smooth and got all my belongings in. Anna was top notch, friendly, knowledgeable and awesome. Greatly appreciated...
Recommended: Yes
Joseph Velarde
Nov 18, 2019
The customer service was amazing and...
The customer service was amazing and East process and I felt like my items were going to be secure in that unit the cameras and everything were just on point easy to work with just an overall good experience and I would recommend it to many
Recommended: Yes
Erika Allbrook
Apr 09, 2019
Public Storage is a Pleasure
My experience with public storage was informative and thoughtful. I am new with this process and the employees took the time to explain how everything works and suggested the best locks and insurance for my needs. I was even called ahead of time if I'd like to move my reservation up so I had a better chance at getting the right storage unit I needed. Overall, my experience with Public Storage is a pleasure.
Recommended: Yes
Kenneth K
Jan 02, 2019
We just rented a 10 x 10 unit last...
We just rented a 10 x 10 unit last weekend. We attempted to make a delivery around 8PM last Sunday only to find a sign on the gate that it was broken, and would be locked at 6PM. Haven driven across town, that was extreme;y frustrating. There were others there as well wanting access, so I'm sure it impacted several people. I later heard it had been that way for a few days(and may still be). With hundreds of rental clients at your location, I would expect the facility to leave the gates open until 9PM as listed, and inconvenience (1) office person to lock them up at that time, in lieu of closing them at 6PM when the office closes and leaving the rental customer with the problem. I left a voicemail that night requesting a call back........never rec'd one. Disappointing service!
Recommended: No
James Johnson
Nov 29, 2018
I was in need of a place to store my...
I was in need of a place to store my belongings. I made a big change in my life which was moving across country and starting all over again. All things were not in place and I needed to place things away for a short while. Well public storage came to mind. I searched and found one of your locations and that's all she wrote. It gave me freedom and peace of mind to search for a place to live. It was a relief and a big aid to my mobility to accomplish my tasks at hand.
Recommended: Yes
Shirley Lahr
Sep 04, 2018
Staff was friendly and helpful
Staff was friendly and helpful. Units clean and security good.
Recommended: Yes
April Driscoll
Jun 12, 2018
Happy with the service I received
Happy with the service I received
Recommended: Yes
Rebekah
Apr 16, 2018
Thank you Public Storage
Getting the unit was very fast and easy. Customer service was awesome even though there were a lot of other customers in the place. Also, had all the supplies on hand made the move in seamless. I would definitely recommend Public Storage and would definitely use them again.
Recommended: Yes
Desiree Kludsikofsky
Apr 06, 2018
10/10 recommend
I love using this facility. Everyone is always super nice and the prices is great! I recommend this place to all of my friends for the summer
Recommended: Yes
Jackeline Lara
Apr 05, 2018
Honestly,this place has been...
Honestly,this place has been amazing.Has great clean and organized buildings as well as the staff being amazingly patient and kind.Definitely recommend this place to anyone.Shout out to Ashley
Recommended: Yes
JAY TOM
Apr 04, 2018
Very helpful and clean place
Very helpful people and clean place
Recommended: Yes
Julius Baldwin, III
Mar 08, 2018
Happy as a lark!
Happy as a lark!
Recommended: Yes
Jennifer Robinson
Jun 26, 2017
Excellent Customer Service from Portia
Excellent Customer Service from Portia. I had a reservation for Sunday but decided to come in a day early. She was very helpful with a smile the entire time. The process took all of 20min. Thank You!
Recommended: Yes
Tanisha Lynch
Jun 26, 2017
Nice and clean
Nice and clean
Recommended: Yes
Brandi Young
Jun 20, 2017
Great assistance in the office and very ...
Great assistance in the office and very clean ac is not as cool as I think is necessary and the staff a bit overbearing about when we m taking a break from moving things as if I'm a homeless person trying to loiter and shouldn't be there now that I'm sitting down inside my unit for several moments and trying to work out details with my movers.otherwise all four stars
Recommended: Yes
Colter Ray
Jun 04, 2017
Alexis was amazing! She switched me from the original unit I reserved to one that was closer to the lobby door, while preserving the same "Summer Sale" rate on the more convenient unit. Really friendly and would recommend the facility to anyone looking for storage.
Recommended: Yes
khaley higdon
Jun 02, 2017
My experience here was absolutely the best I've ever had. The front desk associates were very nice caring and understanding. I will only ever recommend this storage facility for your storage needs. Thank you public storage!
Recommended: Yes
Donald Fagan
May 30, 2017
Reserved a unit online and after coming in and speaking to Alexis I realized a different unit would better serve my needs. Alexis was helpful and took the time to explain all of the options available to me including insurance. I would highly recommend Public Storage based on my experience with Alexis.
Recommended: Yes
Heather Yoder
May 24, 2017
I would recommend this place to anyone ...
I would recommend this place to anyone the staff at this facility is polite very professional and great customer service abd the facility is very clean and very secure
Recommended: Yes
Joshua Awad
May 20, 2017
Came in Alexis greeted us with a smile was happy to help us find the perfect storage space for us. Was very knowledgeable with all the information we needed. Took around to see the rooms and explained everything in detail for us. Made it a very easy transition.
Recommended: Yes
Merry S
Apr 18, 2017
Rcommending to any and all
Courteous, professional, Personable. would explain the associate who waited on me, her name is Val.
Recommended: Yes
Anonymous
Apr 11, 2017
Great service
No hassle, very professional and courteous. A much better experience than I had previously with UHaul. Thank you!
Recommended: Yes
Katie Waller
Apr 06, 2017
I'm an out of state student needing only a couple of months to store my dorm room items. Val assisted me in signing up for the storage unit, showing me the unit itself, and helping me out with all the paperwork. She was fantastic! And the price of the 5x5 unit wasn't too bad either. This location looked nice and safe to store my items for over the summer.
Recommended: Yes
Holly
Mar 14, 2017
Not surprised
It was over all a good experience only thing that was a little irritating was that when they start telling u price for storage they dont tell u right way about the insurance u have to purchase they get to that a little later in the conversation. So ur not really getting a good deal with them when they say only $1for first month because of the extra fees. But other than that it was awesome sauce..
Recommended: Yes
Kenneth Williams
Dec 06, 2016
Great place to stay!!!
Brad and Tiffany are outstanding. :)
Recommended: Yes
Johnnie Roberts
Nov 01, 2016
Nice and spacious
It would help if a bathroom was available
Recommended: Yes
Amber Anderson
Oct 11, 2016
Amazing
I love it great people great location love the security clean
Recommended: Yes
Veronica Rodriguez
Sep 20, 2016
Clean and friendly
Clean and friendly
Recommended: Yes
Felipa Hernandez
Jun 14, 2016
Great service
Great service and comunication
Recommended: Yes
Jacob Palmer
Jul 28, 2015
Office smells like mold
Please address the smell in the office. I think it's bad enough to be a health concern to your staff. I'm not kidding
Recommended: Yes
Chad Hall
Jun 17, 2015
Great Service At A Great Price
I dealt with Feather Rae and she made my experience awesome. She was very helpful and made sure I was comfortable and informed. I would definitely refer the company and this location to anyone.
Recommended: Yes
Keieva J Smith
Apr 15, 2015
awesomeness
I love this place. No matter who's there, they are always friendly!
Recommended: Yes
