Libbie kaushik
Jan 04, 2025
No person at the location
could not find our parking area for our trailer . Homeless ppl living in units . No person on site to help. Do not recommend this place at all !!!!!!
Recommended: No
Libbie Kaushik
Jan 02, 2025
No human employees !
So we had reserved a parking space for our trailer on Dec 31 ,2024 on the phone yet when we got there there were no employees , and it looks like there is no office on site ! We had NO IDEA where our spot was and nearly got stuck in the maze of storage units looking for our number.. all while driving a large pickup with trailer down narrow lanes !!!! Another renter told us that he thought those numbers were near the entry. How in the heck would we have known that !? And with no person available in the office to ask for help . I tried calling the тАЬhelpтАЭ phone number and just got a phone runaround that was never answered by a human either. We found our spot and locked everything up tight because we saw several people LIVING in storage units looking!!!!???? So they get a cheap place to live I guess but since there are no employees no one even knows !! I hope my trailer is still there when I go to check on it . Never again at this placeтАж..ЁЯШб
Recommended: No
Peter lugowski
Dec 28, 2024
Easy process
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Recommended: Yes
Edwin Reyes
Jun 14, 2023
Got set up and into storage fast/same day
They made it super easy. Everything was online. Was in locker within 1-2hours.
Recommended: Yes
Joseph Assaf
Jun 23, 2020
Great management at the location where...
Great management at the location where i rent
Recommended: Yes
Abigail
May 08, 2020
Great service
This was great, the people were very helpful.
Recommended: Yes
Brandon Ewoldt
Dec 04, 2019
Sketchy AF at night
Sketchy AF at night! None of the lights work in my row (on the street level or in my unit - I even tried replacing the bulbs,) I mentioned it to the manager, and she might as well of laughed in my face! Stated that she has been asking for that for almost a year, and upper management could care less. I didn't realize "Public Storage" was so broke...
Recommended: No
Remy Reber
Apr 29, 2019
My visit was quick and easy
My visit was quick and easy. The manager was amazing handled all my needs with pleasure !!
Recommended: Yes
Jeanne Landi
Aug 27, 2018
Had an excellent experience dealing...
Had an excellent experience dealing with everyone. Thank you.
Recommended: Yes
Brenna Moses
May 15, 2018
Great !
Great ! Easy! Great price !
Recommended: Yes
Karen Betsy
May 07, 2018
Johnny and Mikaila gave excellent...
Johnny and Mikaila gave excellent service at the McDowell location in Scottsdale. I greatly appreciate both of them.
Recommended: Yes
Michael Bussoletti
Apr 02, 2018
It will not let me tap on all 5 stars
It will not let me tap on all 5 stars. But you all at Public Storage are truly top notch.
Recommended: Yes
Adrianna
Feb 20, 2018
Great experience!
Great experience!! Would definitely recommend to friends and family
Recommended: Yes
Jill Albany
Jun 13, 2017
Anthony was polite and helpful. Knew his stuff. Asked if we needed any other stuff to make our move easier.
Recommended: Yes
Dori Fisher
Jun 07, 2017
Anthony was quite helpful with my move out process. Great customer service. Will definitely use in the future.
Recommended: Yes
Perry Merrity
May 25, 2017
Great service and pricing. Anthony was fantastic in helping me find the exact space needed. Great jib!
Recommended: Yes
Carl
May 22, 2017
Incredibly friendly service from Garry & Anthony, answered all my questions in a timely manner and were very professional. Best experience I've ever had at storage facility. Would recommend to everyone. Came in as a stranger left with two new friends ????
Recommended: Yes
Jill Heise
May 11, 2017
I keep hearing that they are going to ...
I keep hearing that they are going to cut the existing locks off, I heard this since the day I moved in & it hasn't happened yet. It is nearly impossible to get to the gate from the inside to put in my code to get out & I was not able to pick my own code I had to memorize the steps of numbers given to me hard to get into & hard to get out
Recommended: Yes
Cindy Kerwin
Jan 25, 2017
Public Storage
Professional staff, clean grounds . Very nice experience.
Recommended: Yes
Jennifer
Apr 13, 2016
5 starts
The level of customer service was beyond and above by Anthony.
Recommended: Yes
Peter De Brie
Aug 12, 2014
It's okay
Just to get all the information before you go there and check with your own insurance if they cover your property while it's in storage. Its clean organized. It has a lot of security camera's and you need a security code to get in and out of the facility.
Recommended: Yes
xoox
Jun 03, 2014
Clean and affordable, but no carts, too warm and a bit musty smelling.
The location is fine, the security is so-so (anyone could hop over a fence, and there is no secure entry)... I've never seen more than two carts in the whole place, which is ridiculous as often as not, lots of waiting (and potentially haggling), and the temp is a bit warm, even for Phoenix, and the place smells kind of musty, both of which concern me as to the state of my goods over time. Nonetheless, I may rent a second unit at the same place, if I need it, because it's convenient and the staff is fine and so on. All they need to really do is buy a few carts and turn the temp down a little cooler.
Recommended: Yes
