Adrian
Sep 30, 2024
Clean, affordable storage options
Great online deals. Team member was helpful. Easy process.
Recommended: Yes
Tiffany
Jul 09, 2024
Great customer service.
Clean facility. Very helpful staff member Jayme.
Recommended: Yes
Tiffany
Jul 07, 2024
Great customer service
Very helpful staff. Smooth transition.
Recommended: Yes
Laurel Pracht
Mar 01, 2024
First Time Renting a Storage Unit
As this was our first time to rent a storage space for my nonprofit's golf tournament signage, we were pleased with a 5' X 5'space, and after checking around, the cost was far less plus it's closer to our home. The 'Welcome" bag in the unit was a nice touch, and the included padlock will be one we will appreciate for the ease of use. I would recommend this site for storage as there are no additional tacked-on fees, other than the 'administration' fee which I am told is an industry-standard. A good experience, and Jordyn very efficiently completed the necessary paperwork.
Recommended: Yes
Bev Hooson
Jun 18, 2023
Check in person was great as was the value of the rental price!
The check in person was very helpful, showed great personable customer service, and explained everything and in a kind manner answered all my questions.
Recommended: Yes
Alexa Hernandez
Mar 31, 2023
Cube smart storage
Cube smart was a quick, easy and reliable storage choice for my possessions. I would recommend them to anyone.
Recommended: Yes
Gabriel Bedolla
Jan 30, 2023
Perfect
Perfectly fit everything I need with easy access!!
Recommended: Yes
Lisa Allen
Sep 14, 2022
Clean and economical
Economical, clean storage facility. Price is great for the location. Super friendly staff. I would especially like to thank CJ and Jeff for being professional, friendly and providing outstanding customer service!
Recommended: Yes
Kelly Brindley
Aug 17, 2022
Decent Prices, Good Customer Service
This storage facility has decent prices and Jeff provided me with great service after I rolled in with it being five minutes of closing time.
Recommended: Yes
Crystal Welty
Jun 05, 2022
Confusing start but corrected it.
When I got there they told me they spoke to me earlier that day and I xancelled the reservation. I told them I was in a meeting all day. Showed them my call log and t h ey were not there. They honored my reservation.
Recommended: Yes
Tammy S Hull
Jun 01, 2022
Totally UNSATISFACTORY.
First off when I was sent the email with my unit number and the gate/door code whoever sent that email did not include the * or the # so when I got to the gate I was just entering the numerical digits and could not get in the gate. I had to wait for someone to come out so I could get in. I had an interior unit so I knew it was going to be inside the building but there were no letters on the doors to indicate which building was which. Drove up to the office and found where my unit was supposed to be. Drove back to the unit but again because I didn't not know I needed the * and # signs I could not open the door. Drove BACK up to the office to find out what the problem was. Drove back to the unit and it took my THREE tries to get the door open because you have to push in before you pull and you have to do it before the door locks again.
Recommended: No
Jeff Travis
Mar 01, 2022
Manager did a great job.
Was able to make online reservations and contract with some help from management.
Recommended: Yes
Jeff Orr
Nov 25, 2021
Great Customer Service
The manager was very friendly and helpful!
Recommended: Yes
Shelly
Oct 29, 2021
I highly recommend
The manager was so helpful and patient. I appreciate him taking the time needed to assist me all the way. I enjoyed how clean this facility Is. This place and the people were so amazing it made me want to be part of the team. It feels like home when you are met by people just like this.
Recommended: Yes
Ralph Luck
Oct 10, 2021
Great move in deal. Good location.
CJ was great. Very professional and personable.
Recommended: Yes
Valerie
Aug 18, 2021
It’s great!
Very informative and friendly. Storage unit was clean and it’s nice.
Recommended: Yes
Maureen Vogel
Jun 03, 2021
James was so helpful, very nice man.
Found out we needed a bigger unit. James quickly found us a larger unit.
Recommended: Yes
Ann Horton
Aug 12, 2020
Office Staff was very friendly and worked quickly to get me in my unit.
Office Staff was very friendly and worked quickly to get me in my unit. when showing me the unit that was reserved for me, they quickly notice the door was a bit heavy and they didn't want me to struggle with it so they instantly moved me to the next door unit which was working properly. i appreciated that they took my needs into consideration. very respectful!
Recommended: Yes
James
Jul 14, 2020
Staff was very complimentary and knowledgeable
Price was a little steep, but overall the facility was clean nice and very conforming
Recommended: Yes
Dennis
May 30, 2020
Very Simple
Customer Service was excellent
Recommended: Yes
Patricia
May 10, 2020
Outstanding customer service.
Customer service was outstanding and very professional. Enjoyed working with the two women that day. Definitely would recommend this storage facility to family and friends.
Recommended: Yes
Dalton
Apr 29, 2020
Good fast easy transaction with the employee
Friendly customer service and fast easy transaction. Employee that helped was very knowledgeable and helpful, sent over documents right away and kept the waiting out of the equation. Thanks for the service.
Recommended: Yes
Kathleen Lawrence
Sep 02, 2019
Great staff
Kaneesha and her staff made my difficult move much better with their knowledge and help. Good people!
Recommended: Yes
staci
May 05, 2019
Highly recommended
Amazing customer service that alone is worth it!!
Recommended: Yes
michelle
Jul 23, 2018
Good customer service
Very accommodating customer service, super clean facilities
Recommended: Yes
Alan
Jul 10, 2018
awesome experience
Made finding local storage a breeze.
Recommended: Yes
Kimberly
May 10, 2018
That storage facility.
Customer service is great. Friendly and informing. The facility itself is extremely clean! I have a locker that is inside, and it is nice and coll in there. My only complaint is that I had no choice whether I wanted insurance or not. It is a requirement. Other than that I highly recommend this facility.
Recommended: Yes
Phil English
Nov 10, 2017
Great place - undisclosed charges
Facility is good - access easy.
Checkin staff are very friendly and courteous. Price quoted was good.
As part of check in we were informed there was a monthly insurance charge which would add one third to the price quoted. Fortunately our homeowners insurance covers it, but we had to get them to email proof before we could check in.
What is disturbing is that the insurance charge was not mentioned during our initial phone call. We mentioned this to the person who checked us in and she told us it is CubeSmart's policy not to disclose the insurance requirement until they have you in the office ready to check in. She said a manager specifically "counseled" her when the manager heard her telling a caller about the insurance.
Since we were comparing prices, I consider this deceptive advertising. Everything else about the place is great, but BEWARE hidden insurance charges!
Recommended: Yes
La ilaMaryam
Apr 03, 2017
Very good customer service!
The price was reasonable and they provided great customer service! Will recommend!
Recommended: Yes
Mellissa
Mar 11, 2017
Amy was amazing she made everything so easy!
We love the storage we received. Amy made sure it was gonna work and helped make everything nice and clear for us.
Recommended: Yes
teri
Mar 07, 2017
Friendly Staff
Very clean. Easy online reservation process, great staff, very reasonable prices. Highly recommended.
Recommended: Yes
teri
Mar 05, 2017
Staff very nice and help
I would recommend this facility. It was easy. Not all that paperwork. Reserved online. Very easy. Great prices very clean
Recommended: Yes
Casey
Apr 11, 2016
The GM at that location wasn't very friendly, kind of rude, made the comment after I paid for the unit: "If you wake me up after 10pm (cause you get locked in) I wont be a happy camper, you'll only get one warning" And the exit gate is locked so you have to go back around to the one you came in at. But other than that the unit is nice and clean, and so is the property.
Recommended: Yes
Elmer
Nov 10, 2015
I am not pleased with the customer service. We reserved a unit on November 2, 2015. I was informed that there was only one 6x10 unit available. The clerk assigned us a space and did the paperwork. We went to the space and she was unable to open the lock with her keys. She then gave me another 6x10 unit that she found that was empty, No. 33. On November 5, 2015, I receive an e-mail "Late 1st Notice". I sent a reply stating that I had just rented the unit 2 days before and that I did not appreciate receiving this notice. At the end of the late notice, it said that if I have already paid, please disregard. Today, November 10, 2015, I go to the storage unit and find that an additional lock had been placed. Luckily, the manager was there and he did remove the extra lock. He apologized and said that the lock was a mistake. I will leaving the area on November 12 for several months. It was just fortunate that I had not gone to the storage unit after hour when no attendant would be present. I am extremely dissatisfied with the customer service. Before you start placing locks, you need to check your records. E. Adams
Recommended: Yes
Audrey
May 19, 2015
Great storage
Great place and nice people. Love the way I was treated when I first showed up. Liked the fact that the guy walked out to show me the storage I reserved. Thank god, cause it would have been to small.
Recommended: Yes
jenevieve webb
Feb 24, 2015
management was great units were clean
initial parking seems to be a problem management was courteous everything went great unit squeaky clean
Recommended: Yes
Sean
Jan 10, 2015
Excellent. The worker there even walked me to my unit and gave me tips to get to it with my rented truck.
Recommended: Yes
Robert
Jul 15, 2014
Tatiana is awesome!
Glad we crossed paths. She was very helpful and friendly.
Recommended: Yes
