Rachel Salyer
Oct 14, 2024
Renting done easier
I was a previous customer, but at another location about a year ago with a bad experience. Since coming back, great changes to getting a unit online - with no face-to-face, however still had really good customer service and follow up. Easy instructions and smooth transaction. Would definitely refer again!
Recommended: Yes
Michael Stefanowitz
Jun 16, 2024
I like the app to open entryways.
The place is very clean. The access hours are great.
And airconditioned. All around a great storage complex. And price isn't too bad. Could be a little better, but it is a nice place.
Recommended: Yes
Caroline Carriere
May 16, 2021
Clean and Easy to access
The unit was clean and getting in and out was easy to understand! A bit pricey but worth it nonetheless
Recommended: Yes
Jasmine
Oct 01, 2019
It’s clean, but inconvenient
I would possibly recommend the outdoor storage but the climate controlled storage is so annoying to move into. You have to put in the code every time you want to go in the door which makes it impossible if you have furniture in your hand, and there are no carts available to use after hours like the other storage facilities.
Recommended: Yes
KX
Jul 08, 2018
Quick and easy
Easy to sign up. Great and accommodating customer service. Nice facilities.
Recommended: Yes
Holly
Oct 02, 2017
Reasonable & Great Customer Service
Jaime and CubeSmart was very helpful as was all other staff. No complaints.
Recommended: Yes
tamber
Mar 01, 2017
Professional
Great experience, I feel like I may a good decision with using this service and storage
Recommended: Yes
tamber
Feb 26, 2017
Affordable
I had a lady who was so helpful I had my storage picked out but when she took me on a tour it wasn't the right size so she showed me the right size and still honored my online discount price
Recommended: Yes
Christian
Jan 19, 2017
I love the staff!!!
The staff was very courteous and helpful!
Recommended: Yes
Lori
Jan 11, 2017
Very easy
Piece of cake to deal with and very clean
Recommended: Yes
Lori
Jan 09, 2017
Great job
Friendly staff and clean place
Recommended: Yes
Michael
Jan 09, 2017
Great service!
Service was great, very clean facility.
Recommended: Yes
Debra Jewell
Oct 26, 2016
So far, love the place
I wish I had found this facility sooner! Plan to be a long time customer
Recommended: Yes
Keith
Oct 24, 2016
Trent was great an knowledgeable an treated me perfect.
Give trent a raise. Hes a great asset to the company.
Recommended: Yes
Heather Curry
Sep 10, 2016
Excellent Service
While I was impressed with the cleanliness of the unit and the reasonable price, I was most impressed with the service!
Recommended: Yes
Nyja
Aug 06, 2016
Great Customer Service
I had to move my things out of my apartment with very short notice (as in a day) and was able to get a same day unit here. The customer service was great and they even stayed open a few minutes late to help me get everything situated. The pricing is a little high for a storage unit in my opinion, but nothing too crazy. Overall, the customer service was very impressive and the unit was pretty clean. I would recommend this storage unit.
Recommended: Yes
Lisa
Jul 23, 2016
Overall.. The stay was good. I will stay here again!
As hard as moving is this facility made it much easier.
Recommended: Yes
Jennifer
Jun 15, 2016
The office staff was very helpful and knowledgeable.
I think that this unit is perfect for what I needed. You can access your unit whenever you want to during business hours. It was an easy facility to use.
Recommended: Yes
Jessica
Apr 28, 2016
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Everything was as expected
Only wish office opened earlier so we could have gotten earlier start on the day
Recommended: Yes
Vikrama
Apr 16, 2016
Great staff. Transaction was quick. Premises were clean and climate controlled. Access is seemingly secure. Wonder why this is not a 24 hr facility when it is a self service place. Pricing is on par or a bit higher than others.
Recommended: Yes
Jesse
Mar 21, 2016
Fast, friendly, reasonably priced with great deals.
I highly suggest stopping by and taking a look yourself. This place has it all and Tebecca is such a sweetheart
Recommended: Yes
Amy
Mar 06, 2016
Clean and easy access
Easy to get to my storage unit, friendly and helpful people in the office, and very clean place.
Recommended: Yes
Karen
Feb 14, 2016
Lady that helped me was pleasant. Either of the units I looked at were not swept out after previous tenant left. Not enough carts available. Suggestion: have carts boldly labeled Cube Smart, cuz they could be easily stolen being unmarked.
Recommended: Yes
Miranne
Feb 03, 2016
Very easy to deal with. Great customer service. Storage was super clean and very secure. Great pricing!
Recommended: Yes
Julie
Feb 02, 2016
Very nice
Very nice location, everything is very clean and the lady that helped us was extremely nice and helpful
Recommended: Yes
Miranne
Jan 30, 2016
Good location, very clean, secure and super friendly staff!
I was super impressed by the ease of moving in. I had such trouble getting my uboxes from Uhaul so I was very grateful for a smooth experience on all fronts with CubeSmart!
Recommended: Yes
慚档
Jan 14, 2016
Very Clean, Very good service.
I have no issues whatsoever with this facility. Awesome customer service and very nice, secure and clean. Keep it up!
Recommended: Yes
Duane
Oct 23, 2015
Recommended: Yes
Mario
Oct 15, 2015
Good service
The gate was broke the next day after moving in. Anyone could have come in or out. Other than that, the service was good. When I return to move in someone put their lock on my storage by mistake and the agent was quick to get me into another unit
Recommended: Yes
Krysta
Aug 11, 2015
great customer service
Fast service, very clean, pricing was reasonable, and they customer service was amazing there. Thank you
Recommended: Yes
Barbara Griffith
Aug 10, 2015
Great price, great service
Easy reservations and move in, customer service was great. Good price.
Recommended: Yes
Alejandra
Aug 01, 2015
great place to store all your belongings
Definitely a great and trust worthy place. Staff is great and they keep it nice and clean .
Recommended: Yes
Andrea
Jul 29, 2015
A little pricey, but worth it in the end.
Great customer service! Incredibly easy to get in and get out. The gate security on your way out is a bit of a pain. You have to use a code to get in and get out. Not a deal breaker, but more of an inconvenience.
Recommended: Yes
Beverly
Jul 28, 2015
Nice, clean, and easy
This place was well managed and very clean. It was easy to set up, too. I had a storage unit within 15 minutes. Would recommend to a friend
Recommended: Yes
Pete
Jul 26, 2015
Very smooth and easy to move in
Very helpful office staff
Clear explanations
Easy transactions and was able to gain one free month for moving in plus one free month for yearly booking
Close location and easy access
Recommended: Yes
Lindsay
Jun 23, 2015
Very clean, quiet and safe.
Staff was very helpful and the place was clean, quiet and safe. One warning...I was told online to provide my own lock and a disc lock was recommended, however when I got there with the disc lock I had purchased they said that lock would not work on my unit and I had to buy a lock from them.
Recommended: Yes
慮来污
Jun 17, 2015
great friendly and secured place to store your things
The place is well kept .. air conditioner works great the place is clean the people that work there are nice I feel very confident leaving my things and valuables there
Recommended: Yes
態整
Jun 10, 2015
Excellent pricing and availability. I wish the hours were a little longer, but otherwise it is great!
Recommended: Yes
Charlotte
May 21, 2015
my reservation was not held...
I received a welcome email the week before and the day before giving me the address of the rental storage unit I had reserved. I went to that unit the day I was signed up to be there and they said it was not available because the building was not built. I was disappointed they had not contacted me to let me know this before I was there with all my stuff. It was difficult and took a lot of time to find another unit that would honor the price I got. When we finally found one, I drove to that location, double checking the address with the person helping me. When I got there they said that I was at the wrong place. Fortunately they felt sorry for me and found a unit there for me. It seems they company has a hard time with accurate communication. Once I signed a contract, the staff was very friendly and helpful. I was pleased with the service, but disappointed in with run around I got.
Recommended: No
Nicole
May 02, 2015
My review
They have great customer service but the prices are not the greatest
Recommended: Yes
Casey
Apr 19, 2015
40% Less than the unit 2 miles away!
This was 40% less money than the storage unit 2 miles down the road. I'm really glad I found it! Moved in right away and used the free truck to do it!
Recommended: Yes
Joanna
Apr 18, 2015
So helpful.
Jennifer made the experience even better. Thank You
Recommended: Yes
Ronald
Apr 06, 2015
Very Clean and Great Location!
David was professional and easy to work with in setting up our unit and rental. We highly recommend this facility.
Recommended: Yes
Jon
Oct 18, 2014
Fast friendly service, booked and reserved beforehand. Very secure facility and clean.
Recommended: Yes
Emily
Dec 19, 2013
We were quoted a unit that didn't exist. Ended up paying twice the quoted rate. Not to mention, we waited 40 minutes for the manager to arrive. Frustrating.
Recommended: Yes
Martha & Brian
Oct 10, 2013
Clean, Spacious & Look for the internet deal!
We are very happy with our unit. We realized we didn't need the size we reserved online and the manager was kind enough to downsize us and keep the deal we found online to save us the money! Very Helpful and friendly. I would recommend! Manager even brought us some water while we were unloading!
Recommended: Yes
