Storage King USA - 090 - Tuscon, AZ - Fort Lowell Rd

Latch did not work

I got this on price ($38) and should have known better. I arrived at my unit and the tag on it said latch was in working condition. No, it wasn’t. I know how this latches work and this one didn’t. I called the office and as soon as I started to leave a message the message ended because the voicemail was full. No directions or signs to follow to find unit, arrows or signs would be helpful. Being open on a Monday or having an on site manager would be helpful. Some buzzers placed so people could talk to office without having to walk to office would be helpful. Having handicapped parking closer to C door instead of behind building would be helpful. I’m going to find another place, good thing I came here before movers did or I’d have lost an hour or so ($209 per hour) trying to rectify this. I want my $81.13 back! Sincerely, very unhappy camper.

Recommended: No

Access Easy to work with

You provide a needed service Thanks

Recommended: Yes

The assigned unit was not really available we had to switch units

Not having the original unit available delayed my access to move in

Recommended: Yes

GREAT SERVICE

employees polite, answered all questions, and gave immediate help when in storage facillity

Recommended: Yes

Sierra was the person that brought everything to completion with my rental

The stage units are nice and clean along with the whole facility

Recommended: Yes

Facility serves me well

All is going nicely.The atomosphere is very comfortable and proffessonally run.

Recommended: Yes

Nice and new.

Nice and new and clean. Friendly staff.

Recommended: Yes

Clean and secure

A climate controlled, clean, secure facility.

Recommended: Yes

Very clean, easy to maneuver around facilities, very friendly employees.

Very clean, easy to maneuver around facilities, very friendly employees.

Recommended: Yes

Lazy rude workers

Very rude young girl working in office moving in someone locked out unit ran after then to say u locked wrong unit fir department was there person locked in elevator. Got to my unit and someone has stolen my belongings my son passed away and the things I had left of him were there gone . They refused to watch back videos to see who took it I called corporate let many emails letting them k ow I just wanted my sons belongings that all I had left of my baby. And never do much as a reply . Never again

Recommended: No

My Favorite storage place

I love the whole facility but the new building is great! The locks could be cheaper, and gate hours a little later then 7. But it's great as it is.staff is really great.

Recommended: Yes

Trailer storage

The facility had my.reservation ready. The buildings and property very clean and safe. The staff was really nice and helpful.

Recommended: Yes

Best storage facility ever!

I was so pleasantly surprised when I went back to my unit. Everything was spotless and they actually had hand carts for customers to use! Not to mention it was 1/3 the price of the unit I just moved out of which was outside and not climate controlled. Storage King rocks!

Recommended: Yes

Storage King IS THE KING!!! I highly recommend them.

I've used other storage units over the years and on day 1 I could see Storage King far surpasses all the rest. Also, everyone I've talked to there are friendly and say the same things. Thank you STORAGE KING!!!

Recommended: Yes

Good value compred to other storage places

Person who helped me was very courteous.

Recommended: Yes

Best of all......

......deals in the area. From my very first contact (online) to the excellent service provided by Daryl (site personnel), the process was easy, seamless, professional, and expeditious! I have utilized the services of a number of storage companies over the years and have never been as pleased as I am with this rental experience.

Recommended: Yes

Great Customer Service

The lady who helped me at the front desk was fantastic. She answered my questions and was very polite and friendly.

Recommended: Yes

Great place!! 5 stars

Best storage facility I’ve ever had. Super clean great staff and I’m a picky person. We go a mix up in the beginning and we’re put in the wrong unit but we were helped right away and out into the correct one width no hassle.

Recommended: Yes

Excellent service

Low price and excellent service. Both people who helped me answered all of my questions. Easy entry and drop off of stuff. Love that I have an indoor, climate controlled space.

Recommended: Yes

Great place!

Very clean and up-to-date facility!

Recommended: Yes

My sentimental stuff

I love how my stuff is safe. Everything was super easy to sign up and move the girls at the front desk are the best respectful they made me laugh and I was having a bad day. Gave me encouragement

Recommended: Yes

Nice and clean and secure

Vary nice and professional staff

Recommended: Yes

The facility is nice and secure.

The price was the best in town. Inside, climate controlled unit. It was busy when we got there and quite a bit of trash in the parking lot from all of the activity. One elevator was down, but overall a nice facility!

Recommended: Yes

The manager was wonderful great service

I had a previous storage unit reserved at a different company upon arrival I was not impressed with the area or the people so I kept on driving. I looked up for storage unit near my new home and I was lucky enough to find Storage King

Recommended: Yes

Reasonable price and good customer service, very clean

Manager Christopher Early is very kind and helpful. It was easy to deal with transfer to bigger size and he is very patient. The facility E Fort Lowel Rd , Tucson, this storage is very clean and pricing is very reasonable. I already recommended to my friends.

Recommended: Yes

cools

This says unit 90. But that is not my unit. Mine is 21.

Recommended: Yes

Good experience with this place

We had a good experience. The manager was pleasant and helpful. Most of the storage units are in a building located in the back of the property and it can be pretty time consuming getting in and out of your unit. Especially if you’re unit is located in the basement. Just a heads up.

Recommended: Yes

Nice, secure, professional

I am satisfied with this place.

Recommended: Yes

Very Pleased

I made a reservation for a smaller unit, and when seeing it, realized I needed something larger. I was helped by Dolores, who was so nice, and showed me three other options, then found a promotional discount that was very good. The facility is cooled nicely, clean, and accessible. This is my first storage experience, and I was very pleased!

Recommended: Yes

Great customer service

Excellent customer service. The lady at the front desk was very helpful! Easy move in

Recommended: Yes

Very convenient storage

The manager was very helpful. The facility is very clean and well taken care of. And the units are in air conditioning which really which really helps in Tucson.

Recommended: Yes

Clean and friendly storage facility

The staff is very helpful and friendly.

Recommended: Yes

Easy clean facility

The staff is very helpful in answering questions.

Recommended: Yes

Last minute storage unit

The guy at the front was extremely helpful and offered to help me if needed when I came back to unload so I wouldn't have to find someone to drive with me 35minutes to help. The lady was very helpful with tips to make the moving process easier. Both were amazing

Recommended: Yes

I would rent again if necessary

Friendly, courteous and professional service. Chris was very p to work with. Made some changes to fit my needs.

Recommended: Yes

Efficient

Helpful and exceptionally fast service!

Recommended: Yes

So far so good

The entire experience so far has been easy and pleasant.

Recommended: Yes