Debra Lobel
Oct 14, 2022
Convenient
I needed a short-term place to store my books, some office furniture, and my son’s stuff while he temporarily moves in with me. Public Stooge in Alameda had available space at the right price available immediately.
Recommended: Yes
Mario Antonioni
Aug 03, 2020
James is great
James is great
Recommended: Yes
Karen Katz
Jun 09, 2020
James was incredibly helpful at a very...
James was incredibly helpful at a very stressful time. He made the rental process easy and I would definitely recommend this location to others.
Recommended: Yes
Madeline
Jun 01, 2020
The storage unit was secure and clean with great customer service.
The storage unit was secure and clean with great customer service.
Recommended: Yes
Paul
May 30, 2020
very friendly staff. helpful and easy check-in. fair price.
Check-in experience was easy and helpful. Good storage units.
Recommended: Yes
Pleased Tenant
Sep 11, 2019
Customer service is excellent
Customer service is excellent. The access to the units are very convenient. I am a pleased customer.
Recommended: Yes
Oscar Cerna
Jun 04, 2019
Great customer service
Great customer service, easy move in instructions
Recommended: Yes
Vanessa
Sep 27, 2018
The manager of the storage location was the best
The manager of the storage location was the best. She was so helpful and kind, it made the experience as nice as it could be considering how exhausting moving is!
Recommended: Yes
Sam E Saito
Sep 26, 2018
Thank You
Very accommodating, thank you.
Recommended: Yes
CC
Aug 23, 2018
Ask for Akiesha!
My only complaint was that my unit was dirty when I got in it; a few rusty nails, a little broken glass, dirt and dust, etc. But my check in was phenomenal. Akiesha went above and beyond our expectations, she was a front desk superstar and made us feel right at home with her excellent customer service and personality.
Recommended: Yes
Diane
Apr 30, 2018
I am happy that there is an elevator...
I am happy that there is an elevator and carts available to move my belongings. However I am sorry to say that somebody cut the lock off my unit and rifled through my belongings; then they put their own lock on!! I had to call the police and found out that somebody else also got their stuff ripped off. The police cut their lock off with the jaws of life and I had to buy a new lock. The bolt that slides into the wall is bent up and the hole I had my lock in was completely cut off and needs to be replaced. When I informed the attendant on duty she was nice enough but did not seem concerned that somebody is ripping people off! I think that PS needs to put cameras on the second floor of this building. But props for being nice people and it is fairly clean. Open long hours helps me to have access to my unit
Recommended: No
Susan Peevy
Apr 04, 2018
Great storage facility
Everything is simple and affordable, and easy to access!
Recommended: Yes
Cory Taylor
Feb 05, 2018
The people who helped me were very kind ...
The people who helped me were very kind and professional. I would recommend them to anyone.
Recommended: Yes
Tom Tran
Jun 21, 2017
My experience there with Akiesha and Toni was great! They were so helpful, comforting, and even welcoming. Best experience with any Public Storage employees I've ever had.
Recommended: Yes
Randy S. Horton
Jun 16, 2017
Working with Akiesha and Toni was wonderful. Akiesha made the entire process effortless. I highly recommend this facility for any storage needs.
Recommended: Yes
matt delorio
Jun 13, 2017
Toni was extremely helpful and made sure my storage unit was going to work for my requirements. Fast service with a smile.
Recommended: Yes
Race Committee
Jun 13, 2017
Akiesha and Toni were great to work with when we were looking to downsize our storage unit. They worked with us over a couple of weeks, showed us our options and found us a great price.
Recommended: Yes
Randee Stafford
Apr 26, 2017
Akiesha was very helpful when I came in looking for boxes to move. She has excellent customer service and I would definitely go back to her if I needed anything else.
Recommended: Yes
Yvonne Faucher
Feb 28, 2017
Excellent all around!
Great price and service!
Recommended: Yes
Phil Canalin
Mar 22, 2016
GREAT SERVICE, GREAT FACILITY
While the facility is first rate - safe, clean, accessible, cost effective - the true value of Public Storage on Webster St. in Alameda, CA is the great facilities staff: Akiesha, India, and Sabrina. Akiesha has been dealing with us since we started about a year and she is the main reason we have stayed. She is efficient, knowledgeable, fun, and just a fantastic support! India and Sabrina are also truly wonderful people and an asset to Public Storage!
Recommended: Yes
Lyressa Roberts
Nov 17, 2015
Great Location, Friendly Staff, but Elevator broken last 2 weeks
I love the location as it is close to me. The staff are wonderful, very friendly and helpful. But the elevator has been broken the past 2 weeks I've come by. It's not completely broken, but getting it to work is problematic. Since I'm on the second floor, I really need the elevator to be working.
Recommended: Yes
Vic S
Jul 21, 2015
Great service, great facility
Easy reservation, easy move in. The whole process was very painless.
Recommended: Yes
Tracie Maxwell
Aug 20, 2014
Friendly Workers
I love the fact that my experience with Public storage is so reliable, I have No worries about my personal things being kept is in great hands. I would like to thank the team at Alameda Public Storage.
Recommended: Yes
