CARL D CARSON
Aug 07, 2024
Very much above my expectations.
The customer service was great, the center is in a great location and the price is outstanding.
Recommended: Yes
Christina King
Dec 21, 2023
Very good
Very professional and lovely people work there
Recommended: Yes
Cindy Valle
May 28, 2023
Wonderful Experience
My whole experience was easy and painless. Everything was explained easily and quickly. Had no problems whatsoever.
Recommended: Yes
Linlin dai
Apr 08, 2023
Clean ,easy to find
The service is nicely the storage is clean and very easy to find price is cheaper than other storage .I think I will tell all my friends if need storage .recommend!
Recommended: Yes
P Hans
Feb 04, 2023
Good Price, Attendant Workers, Have Pride in their place
I had a unit here a couple years ending 2023. I feel this was a real good place and the staff was personally invested in the success and security of the units here. Though this place does not have video cameras throughout, they wisely shut down after 6 or so and they walk the halls of the buildings looking for anything suspicious. I found the staff here reasonable and willing to help. And my stuff was kept safe which I really appreciate. Also the staff seemed to be consistent which makes you feel more secure.
Recommended: Yes
Catherine
Jan 30, 2023
Clean facility. Friendly staff.
Clean facility. Friendly staff.
Recommended: Yes
Sandy
Oct 01, 2022
Great experience with front desk, very clean facilities
Having used a few storage facilities in the past, I found Price Self Storage to be very organized and felt comfortable with the security. Will highly recommend this storage facility.
Recommended: Yes
Maria
Mar 20, 2022
Lying about prices
I really dont like to leave negative reviews but I feel absolutely lied to by the people here. I booked a 5×10 for $139 a month online with ads all over saying 1st month free rent. They call and tell me that my first total with fees is going to be $175 and to make sure I brought that with me and then it will be $139 a month thereafter. Okay, so I make sure and bring that only to be told oh yeah well now the total is 190 bc of the lock, and you don't get first month free (the clause in the asterisk says 1st month free for r.v parking, OY!) AND it will be $155 after that bc you have to buy their $22 insurance. All this would have been fine if it was at all communicated to me. I am living on borrowed means and having these stupid surprise charges are all but killing me. I explained to the man at the front desk and while he was kind he did nothing to help other than offer weak noises of reassurance about understanding my frustrations. I don't like businesses like this, that felt extremely deceiving (because it was and they know it) and I will be looking for a new unit when I can afford it. Overall, hopefully this gets passed down to someone who cares about their company and can do something about it but I won't hold out hope.
Recommended: No
Lori
Jan 27, 2022
Great price, great customer service
Great price, great customer service.
Recommended: Yes
Nina Tirres
Nov 12, 2021
Nice clerk nice facility
Don't like I had to pay for insurance I dont want or need.
Recommended: Yes
Frank jaramillo
Sep 25, 2021
I really liked the facility n it’s cleaness n the people there were so nice
I really liked the facility n I would recommend it to my friends the people were so nice n the professionalism was outstanding.
Recommended: Yes
Aaron Landry
Aug 13, 2021
Not a pleasant experience
The gentleman in the office was unprofessional and made it abundantly clear that he was irritated. It took almost an hour to get my storage unit and he was being so nasty to me that It became evident his unprofessional behavior needed to be documented by video recording on my mobile device. He wanted to to pay for everything after telling him and showing him my confirmation emails that clearly state I already paid over the phone and signed all paperwork and contract digitally through docusign. He insisted I do it all again because he didn’t believe it had been done. So he made all new forms and contracts and told me I had to fill it all out, and continued to tell me I needed to pay for the unit and lock and insurance even though I already paid fir it all over the phone. I feel like that’s the customer service I can expect from this location and I do t want to go back now.
Recommended: No
Khaled Almohdar
Apr 11, 2021
Moved inn easy and quick
Staff were polite and helpful
Recommended: Yes
rocky
May 11, 2020
Very efficient service and customer care
I had all my questions and concerns explained perfectly and had no issues accessing my storage unit. Very clean and organized process.
Recommended: Yes
Camilla
Apr 28, 2020
Transferring
Everything was wonderful and quick and easy I had no problems
Recommended: Yes
Calvin and Shirley Campbell
Mar 19, 2020
This place is simply amazing and the staff are totally awesome
Absolutely was able to stack all my extra home items.., to provide move space in our small apartment...
Recommended: Yes
Priya
Dec 30, 2019
Easy move in and great service
easy move in and great service!
Recommended: Yes
Linda Martin
Dec 01, 2019
The Best Professional Staff
At 1st it was the help of Jessica that convinced me to commit.She was helpful & informative in what my best option was. Then I spoke w/Victoria also equally Informative on what YOUR best Options are. Chris always prof. & Polite. You can't go wrong here. Convenient, Clean & SECURE!
Recommended: Yes
Nathan
Oct 27, 2019
Easy process and fast
Storage is reasonably sized and clean. Nice customer service.
Recommended: Yes
Jamie
Oct 24, 2019
Nice price
Great service, nothing amiss. Staff very attentive.
Recommended: Yes
Jason Williams
Jun 04, 2019
Super Quick, Very Clean and in Good Area. Front desk service outstanding!
Made a appointment to get a storage unit and came in a day early. The desk was extremely helpful and easy to work with. Made the experience a pleasure. Would absolutely recommend. Clean and prompt.
Recommended: Yes
Hector
May 27, 2019
Awesome
Great facility very clean and great customer service
Recommended: Yes
Naomi
May 05, 2019
Experience was very nice and quick.
The staff was very nice and helpful. They were quick and easy when filling out the paper work.
Recommended: Yes
Grace
May 05, 2019
Excellent customer service, very friendly
Met our needs, polite and helpful staff
Recommended: Yes
Renato
Dec 22, 2018
Good cost benefit
I recommend, very good location snd staff
Recommended: Yes
Michele
Nov 25, 2018
Good place to store your RV
Nice safe place to store your recreational vehical!
Recommended: Yes
Tammy Goebel
Oct 12, 2018
Excellent in ALL areas/pricing, customer service, cleanliness, knowledable, PROFESSIONAL and great amenities
When i showed up i changed my mind to a bigger unit. The staff was knowledgeable on pricing and immediate availability without even checking the system. They had it open and ready for me when i showed up. They have security alarms and sprinkler systems on each unit which is very impressive. The pricing was outstanding! Especially considering the extras! The staff had excellent customer service and great vibes! I'm very happy! :)
Recommended: Yes
獵
Mar 19, 2018
storage space
First time using a storage space. I move out of my one bedroom apartment and travelled. The reception was quick and helpful. I had a 5*5 storage space and still have plenty room left to put more stuffs.
Will definitely recommend friends who lives around the area for storage space.
Recommended: Yes
Jackie
Nov 21, 2017
Great experience
It's been a great experience. It's clean and the customer service was excellent.
Recommended: Yes
Ruthann
Oct 17, 2017
Close and handy to our area.
I have never rented before and I was amazed how great that they have such a nice place. Nice storage area's and love the area. I was amazed how clean and well kept the grounds and inside the storage unit itself. was.
Recommended: Yes
Angela Rojas
Sep 02, 2016
Hassel Free, Worry Free Storage
So far they've been excellent, customer service is awesome. Given my situation the staff was kind and understanding, it was an overall good experience.. that's a first that I've had dealing with. Storage's.
Recommended: Yes
Barney
Aug 04, 2016
A very professional and well organized business model.
Easy access, warm and friendly staff, the office personnel use the latest technology, the RV storage lot is very clean, and secure. I've visited a number of RV storage facilities in the San Gabriel Valley and for the price and location, right off the freeway, you cannot compare.
Recommended: Yes
Rod
Jun 21, 2016
Good service
Friendly and helpful. Clean facility.
Recommended: Yes
Dawna
May 18, 2016
Friendly, Professional, and Efficient service
I was especially pleased at the knowledge of the staff, the kind explanation, and the efficientcy in which all business was conducted. From website online registering/renting space, to the completion of the contract and moving into the space, all was as presented and promised. This is refreshing, as is not the case with many other companies.
Recommended: Yes
Bianca
May 02, 2016
really easy process although the woman at the front desk was quite rude. Outside of that easy to get in and out and get going.
Recommended: Yes
Nancy
Feb 29, 2016
Price Self Storage is awesome! :-)
Stephanie and Dave were very kind and helpful and made our transaction very easy and pleasant. They rock! :-)
Recommended: Yes
Ricardo
Feb 19, 2016
Nice place and clean ,
I think is fair ,for the price !!
Recommended: Yes
hector
Feb 11, 2016
great staff and service! excellent deal! thank you!
Found a great storage place. Never would have found this place on my own.
Recommended: Yes
Chris
Jan 27, 2016
Fast, Convenient & Affordable
I was able to inspect and rent a unit the same day I reserved it online. The place is spotless and very convenient to my address. And the sparefoot price was within my budget!
Recommended: Yes
Tiffeny
Jan 18, 2016
Great staff
Loved them !! They are very helpful !!!! I have never had storage before so this was great !
Recommended: Yes
Ronnie
Jan 16, 2016
潇摯
Recommended: Yes
Ronald
Dec 21, 2015
Very professional and courteous. Place is immaculate and security is top notch
Recommended: Yes
Jill
Dec 16, 2015
I was very pleased.
Recommended: Yes
Ruth Barron
Dec 13, 2015
I finally found what I needed
I moved in about a week ago. so far my experience has been great. The customer service employees are very helpful AND respectful. This facility provides what you need to make it easy on you when you're moving in. Overall it's a great place nice and clean security system seems like it's very efficient
Recommended: Yes
Kim
Nov 08, 2015
Very Clean
The way they set your codes is easy to work with. And there is a lot of room to pull up to a unit for unloading or loading.
Recommended: Yes
Minerva
Oct 12, 2015
Good service
Recommended: Yes
Cheryl
Sep 11, 2015
Pricilla was so very nice
Recommended: Yes
Jennifer
Aug 20, 2015
Friendly and secure
The pricing is great. The people in the front office were nice. They take security very seriously.
Recommended: Yes
Wesam
Jul 29, 2015
very safe, clean and good size
customer service is perfect people are very nice and helpful
Recommended: Yes
浩步
Jul 29, 2015
there when I needed them
I love this storage facility. My mother in law passed away and I wasn't sure where I could store my 2 bedroom. All so rage places down in Aliso viejo where I live cost as much as a car payment. But calling them the price was perfect the staff helped me without hesitation just when I really need it
Recommended: Yes
Feiyang
Jul 25, 2015
Very good
i like it and recommend to my friend.
Recommended: Yes
Christa
Jun 03, 2015
Great storage facility! No complaints.
Recommended: Yes
James
Apr 25, 2015
I once tried using miniU and that was one of the worst experiences with customer service and facility condition I have ever had. So I switched
Recommended: Yes
Michael
Apr 01, 2015
Excellent all around
A great experience and wonderful staff. Add the free truck service and price and you have a storage solution that I'd use again and again.
Recommended: Yes
Heather
Mar 09, 2015
the worker that helped me was fantastic, i would recommend your facility on that fact alone
Recommended: Yes
Shannon
Feb 20, 2015
It is a very large facility. They are pretty nice, and will give you a ride in their golf carts. They are very good about answering questions. Everyone seemed very nice.
Recommended: Yes
Mario Guerrero
Feb 13, 2015
Lowest price around
Good prices and fast and friendly staff.
Recommended: Yes
Kelly
Jan 17, 2015
Recommended: Yes
ashley
Jan 02, 2015
Recommended: Yes
Kelly
Dec 24, 2014
Overall my experience was pleasant. The employee was very friendly and was able to answer all of my questions.
Recommended: Yes
Amy
Dec 17, 2014
Very flexible and helpful!
They really were wiling to go above and beyond for my sake - excellent facility!
Recommended: Yes
Michael
Dec 12, 2014
Recommended: Yes
Alissa Miralles
Dec 11, 2014
Just Moved In!
The lady at the front desk was extremely helpful and took the time to answer all our questions. Facility was very clean. The price i found on this site was much lower than offered at the location!
Recommended: Yes
Nereyda
Dec 08, 2014
Recommended: Yes
Lilia
Dec 06, 2014
Recommended: Yes
John
Nov 26, 2014
They were very helpful
Recommended: Yes
Michael
Nov 19, 2014
Reasonably priced and helpful staff
This was a good experience and I will recommend this to others
Recommended: Yes
Joy
Nov 07, 2014
Extremely pleasant, the facility was very clean and secure, I spent minimal time on paperwork, and saved alot off money. Thank you
Recommended: Yes
Juan
Jul 14, 2014
Upon arrival everything was taken care of and quickly moved in. Overall a good experience thanks!
Recommended: Yes
Flor
Apr 17, 2014
100% satisfied, from the friendly and efficient staff to the cleanliness, safety, and value of units.
Recommended: Yes
Kim
Feb 18, 2014
move in was easy with the free truck to move you it made it even more affordible. only drawback was that the rool up door pulled away from the frame and a quick repair had to be made with complete repair scheduled fora later date.
Recommended: Yes
Jackie
Feb 13, 2014
Great Experience! Friendly staff!
Recommended: Yes
Christopher
Jan 21, 2014
Recommended: Yes
浩步
Dec 10, 2013
easy access, great customer service
Recommended: Yes
Khalid
May 10, 2013
Excellent service, easy transaction, and very hassle free.
Recommended: Yes
Katheryn
May 07, 2013
A very positive experience!
Recommended: Yes
Ignacio
Mar 06, 2013
Exelent service plus even help with free moving truck
Recommended: Yes
Fred
May 07, 2012
the place to store your stuff
From the greeting to the ease of storage it was a great experience.
Recommended: Yes
Patricia Sanchez.
Mar 04, 2012
Awesome Customer Service
I am so happy with this place they went all out for me. Provided a big truck with a dolly and met me at my house on time. I highly recommed this place. Thank you sparefoot, I will always us this service eveytime!
Recommended: Yes
