Teri Klonsky Beckett
Apr 03, 2023
Could eat off the floor….
Super clean, super secure. Miguel st sign up was great, and I love the ease of the app to get in and out.
Recommended: Yes
Ceris Schweitzer
Feb 22, 2023
Safe and good price
Like that there is good parking directly outside of the storage unit and that it is off the public road with a code to get in. The entry door lock to the block is not functioning and that is why I gave it 4 stars. There is no elevator in the block that my unit is in, probably why it was in the cheaper range for that size. Office staff were very friendly and helpful.
Recommended: Yes
Jinsong Dai
Dec 20, 2022
overall good
Everything went smoothly. I recommend you to add some parking slots near building A or have more tools to help us move our thing
Recommended: Yes
Rhonda Georges
Sep 02, 2022
This is my first time I ever renting a storage so overall I went good
Laurie was very helpful at the Harrison storage facility it was my first time renting a storage she walked me through it very well and I have access to my stuff that I store that nice..It was easy to find overall I'm happy thank you.
Recommended: Yes
Adam
Feb 06, 2022
Good service
The staff were helpful in checking me in, walking me to my unit and explaining the process. Didn't require additional insurance as I was already covered by my renters policy. Helped me find a different unit when the elevator was down for maintenance in the original building. Having an app for opening gates and doors is handy.
Recommended: Yes
Ramon
Nov 29, 2021
It’s great
The best place in the area clean and close to the freeway
Recommended: Yes
James Siefker
Aug 31, 2021
Great customer service and very functional storage spaces.
Customer service representative Constance was an absolute gem to work with. Helped reassign us to a much better unit and made our movie in experience top notch.
Recommended: Yes
Sierra Onnah Sisk
Feb 26, 2021
Easy online check in
The facility is clean and the process was easy to check in online. I found access to be easy as well to move in my things over the few days I needed. My only complaint would be there are not enough carts for such a big facility and one of the two carts was kind of broken and more difficult to use.
Recommended: Yes
Summer hershman-smith
Jan 28, 2021
Easy to find
I believe their conditions are except able for it being a storage facility.
Recommended: Yes
Keley R Petersen
Jul 19, 2020
Mina at the front desk was cheerful and...
Mina at the front desk was cheerful and very helpful. Unit was as expected.
Recommended: Yes
Liam H
Jul 07, 2020
Good Service
Had some trouble with the online reservations but was helped by the friendly staff. Really wonderful to have such agreeable people to work with when it's so difficult to do things right now due to Covid-19.
Recommended: Yes
Leticia Duarte
May 25, 2020
Clean, easy, good!
The space and building smell clean, look good and parking is easy!
Recommended: Yes
jessica
May 07, 2020
Great customer service
All the ladies in the office were very pleasant and helpful.
Recommended: Yes
Bella
May 05, 2020
Very friendly staff
Overall a good experience. The staff were friendly and accommodating when I had to reschedule.
Recommended: Yes
Me
Apr 06, 2020
Excellent Customer Service!
Excellent Customer Service!
TheStaff is very professional!
They exercise the COVID-19 the way it should be exercised every where they are very careful and mindful of others
That's what keeps this virus from spreading the way they take precautions.
It was wonderful to be in they're Place of business
Very helpful!
Management was very nice
I forgot to say ThankYouSoMuch
GodBlessY'all??????
Recommended: Yes
KINDRA
Mar 09, 2020
Easy process
It was a quick and easy process, i was in hurry so that worked for me. Thanks Noelle
Recommended: Yes
Danika
Feb 24, 2020
Really great customer service.
First time renting a storage unit, they explained everything i needed to know including the insurance requirement.
Recommended: Yes
Danika
Feb 24, 2020
Really great customer service.
First time renting a storage unit, they explained everything i needed to know including the insurance requirement.
Recommended: Yes
Danika
Feb 19, 2020
Clean, Safe, great customer service.
Their customer service was great. Everything was explained to me in detail on how to get into my unit, what times they're open, payments, and even the insurance.
Recommended: Yes
Donez Horton-Bailey
Feb 17, 2020
Great service
It was easy to make a reservation online, and getting access to the unit was quick.
Recommended: Yes
Amy Z
Jan 21, 2020
Fantastic staff
Fantastic staff, clean facility, fantastic elevators. What more do you need?
Recommended: Yes
Kaycee Mills
Mar 29, 2018
Convenient location
Convenient location, secure, covered parking is nice, decent priced, and Jaymes is great. Easy process.
Recommended: Yes
Evelyn
Oct 23, 2017
Shanice is awesome!
Shanice in the front office was a total sweetheart! She made sure I looked at the unit, was kind and helpful each time I have been there. If I could change anything I would extend the hours of entry but that will probably be a non-issue now that I've moved my things in. I recommend this company and location!
Recommended: Yes
Tarina Popal
Jul 19, 2017
very quick and easy and convenient
very quick and easy and convenient
Recommended: Yes
Jordan Fierro
Jun 21, 2017
Nice having a second home for my stuff, stays safe and clean, the staff is very nice Shanice is always very helpful!!!
Recommended: Yes
Michelle Reece
Jun 19, 2017
The units were spacious and very it wa a surprisingly clean facility. Laticia at the front office gave us optimal customer service and I was extreemly please with the overall service.
Recommended: Yes
TAB
Jun 02, 2017
Tamika was professional and very ...
Tamika was professional and very helpful and pleasant.
Recommended: Yes
Megan Greer
Apr 17, 2017
After a morning driving around town to checkout several storage facilities, we chose this Public Storage for price and size, secure gated-access, and Tamika--who did such an amazing job setting us up with the best available unit at the best price. She was courteous and had all of the answers we needed! Thank you!!
Recommended: Yes
Hernan Dinglasan
Apr 08, 2017
5- Star for Luciana property manager who was very helpful and demonstrated excellent customer service in resolving a mix up in the paperwork we encountered . Moving is stressful and emotional enough especially with our 80 year old mother involved. But Luciana was understanding and resolved the situation through the clients eyes! Thank You Luciana!!
Recommended: Yes
John Morgan
Mar 28, 2017
Kevin was really helpful today. I found the right size unit after he was kind enough to show me 4 different sizes. He was thorough, friendly and ultimately helpful in getting me everything necessary to start renting a unit. He took the time to explain everything clearly and made sure I had the deal as advertised online. His Manager Luciana was right in having Kevin here - Ive been to a few different storage places and people are not usually this helpful.
Recommended: Yes
Marcus Rainey
Feb 08, 2017
Good job
Great you did a great job for what you have did
Recommended: Yes
G Santos
Jun 21, 2016
Great, friendly service, clean and secure storage facility!
Great, friendly service, clean and secure storage facility! Highly recommended!
Recommended: Yes
Doug Figueroa
Jan 19, 2015
Greatest Storage Experience!
I truly despise having to pay to store my belongings for any amount of time because I have trust issues with where it is being stored. From the time i checked in, the staff was very welcoming and assured that my belongings would be safe. The more experienced staff members here (especially the gal that lived in Arizona, I forget her name) really exercise customer service excellence. I would definitely recommend them to anyone. Thank you for operating a safe space for my belongings.
Recommended: Yes
Jake Rose
Nov 24, 2014
Megan and Nicholas Are Freakin' Rock Stars
I had a housemate go crazy I literally had to move in 1 hour Nicholas at the call center found my a facility close by and affordable. Megan the property manager was so KIND and helpful. that I was able to calm down, breathe and no my things were going to be safe. She never treated me like because my stay was going to be for a short time that I was not important but rather made me feel valued as a customer. I really appreciate all Nicholas at the call center and Megan at the facility did for me and can honestly say should I need storage again I will use Public Storage and specifically property 23086 in Berkeley CA because of them.
Recommended: Yes
Melissa Pangilinan
Aug 28, 2014
Everything a college student needs for storing things for the summer!
I needed to store my belongings and furniture for the summer because I was spending my summer out of town, and my apartment leases didn't overlap in time. Most storage spaces in Berkeley have mixed reviews that are pretty hit or miss, but I decided to gamble with the Public Storage on Harrison Street. I don't know why they received bad reviews because Public Storage had everything I needed without any fuss. All my belongings were safe and secure, the storage space was clean, and everything was in its place when I returned 3 months later to pick it up. Would definitely recommend!
Recommended: Yes
G Jackson
Feb 26, 2014
Clean, efficient and well managed.
I feel like I can trust my stuff to be safely kept here. It's not cheap but none of these companies are and you get what you pay for with storage facilities. The staff are friendly enough. Don't have a lot of contact with them because I often need to go in after office hours.
Recommended: Yes
