Tish
Sep 28, 2020
Friendly and Professional
Sue made the process of seeing the space, doing the paperwork and getting auto-pay all arranged a genuine pleasure! The facility is SPOTLESS, everything works as it should, and security is even better than I remembered it being. (I'm a repeat customer, because I felt well taken care of then, and STILL do.) Thanks to Sue for doing such a great job. We love the Burbank location.
Recommended: Yes
Michelle Perez
May 23, 2020
Renting at the Hollywood Way location...
Renting at the Hollywood Way location in Burbank was great. The rep on-site, Angela, was very helpful and extremely friendly. She showed me around the facility and explained everything to me. Also, their access hours are long which is a big plus.
Recommended: Yes
Patricia Hall
Dec 16, 2019
Save your time - go for this one!
This Public Storage is so clean and well-maintained. It was recommended to me by a friend and I was thoroughly impressed with the facility. Climate-controlled, pleasant surroundings, a manager at the desk...what's not to like?
Heidy, was very friendly and professional and made the whole process very easy.
Recommended: Yes
Derrick Johnson
Oct 08, 2019
My location is very clean and great...
My location is very clean and great service. What I have noticed and is very annoying is that in all locations the hallway light sensors cut off too soon. For safety and practically the lights should stay on longer.
Recommended: Yes
Audrey F
Mar 03, 2019
Very friendly and helpful staff
Very friendly and helpful staff. Clean and safe environment. I am a return customer--didn't need to look elsewhere!
Recommended: Yes
Peter Deyell
Jan 25, 2017
Great place to store your stuff!
We all collect more than we can stuff into closets and garages. Public Storage is the best place to put that extra stuff. It's clean, organized, and with a friendly production staff to help all your needs from purchasing boxes and supplies to borrowing a dolly to help your move.
Recommended: Yes
Carolyn Catlover
Jan 07, 2017
I have dealt with Mary several times while renting different storage units at this facility. Mary has always been pleasant and very accommodating. I have also dealt with Anthony and he has been very nice to deal with too. We have been coming to this facility for several years, off and on, and we find it to be clean, easy to get around and to fit our needs for storage. I would definitely recommend it to anyone who needs to store their extra belongings. I find it to be safe and conveniently located. I find the other renters that I meet on the elevators and at the facility have been very friendly.
Recommended: Yes
Kailyn Cornish
Jan 05, 2017
Wonderful people and great clean facilitiy
The manager was so amazing nice sweet and made us feel safe. She went over everything with a great attitude and energy and made us feel like family!
Recommended: Yes
Lotus Seki Corricelli
Nov 11, 2016
Mary was very helpful in finding a perfect storage unit for my boyfriend and I. She was very thorough in going over all the documents, showing me the facility, and answering any questions I had. I recommend this storage highly!
Recommended: Yes
Rita P. Velasquez
Oct 31, 2016
I have been with this facility for several years and have had no issues. I recently transferred units in the same facility and Veronica, the manager, was very helpful. She made everything easy and hassle-free. Thank you very much, Veronica, you're awesome.
Recommended: Yes
Marcella Watkins
Sep 08, 2016
Mary took care of us during the whole process of getting our storage unit. She was extremely professional and friendly. I feel she went out of her way to really provide us with excellent customer service. She's a real asset to this company. Kudos Mary!
Many thank and blessings,
Marcella Watkins
Recommended: Yes
Thais McDowell
Jun 30, 2016
Mary is the best! Very thorough. And so nice. She was efficient and did not try to force me to get a space size I didn't need. She also showed me the great selection of storage boxes and packaging. I felt like she really cared about meeting my needs. Thank you.
Recommended: Yes
Steve Weatherby
Oct 28, 2015
Easy and somewhat affordable
Big, clean facility, very helpful staff, easy access, safe and secure. What else could you want?
Recommended: Yes
John H
Oct 13, 2015
had a great experience using public storage. very professional and efficient.
it was a very easy process registering and loading in to public storage. I'd definitely recommend it to others. The bay was clean and and the service was very professional
Recommended: Yes
Jerome Petersen
Mar 05, 2015
best PS ive experienced
everything is GREAT at this location. thank you very much!!!!
Recommended: Yes
Isa Camille Ybanez
Jan 15, 2015
Highly Recommended!1
Friendly staff, clean building, and efficient sign up process. I highly recommend this Publis storage location!!
Recommended: Yes
Louise Cummings
Feb 13, 2014
Great place so clean and the help is great.
I would recommend Public Storage to all my friends. I like being able to go seven days a week. The help is great the units are clean .i would give it five stars.
Recommended: Yes
Evan Oldroyd
Feb 12, 2014
you get what you pay for...
Great location, property manager actually knows their stuff and is friendly - passed up a lower priced competitor nearby because this place felt more trustworthy. Website is easy to use. No regrets.
Recommended: Yes
