Angela Carpenter
Feb 19, 2025
Getting ready to sell my house need to clean out my garage and clutter.
The storage unit was clean and ready for me to move my stuff in. I only had one issue, which was that my unit was upstairs and I need to use the cart to get to my unit, but the cart needed to be fixed or replaced. It was so hard to push and extremely hard to turn. I almost couldn’t get to my unit.
Recommended: Yes
Marcia Hansen
Jan 15, 2024
Meets my needs
Text message indicated 1st floor but space on 2nd floor. Will meet needs adequately but disappointed it was on the 2nd floor. No in person employee not ideal.
Recommended: Yes
mykecusa
Sep 03, 2023
pluses and minuses
As a disabled person, I was disappointed that the 5X5 storage spaces were on the 2nd floor, and an elevator was needed to access. The problem is that there are slopes to navigate. Even the large, heavy cart that helps move 'stuff' to the storage space is difficult to handle. It works for me, but just barely. I am glad I do not have a lot of 'Stuff' to store.
Recommended: No
Ronnie moore
May 03, 2023
Mia was patient and kind and helpful
Excellent service. Really helpful
Recommended: Yes
Marcus G
Apr 19, 2023
Very nice
I won a unit at auction and when I arrived to pick it up the lady at the counter (Mia) was very nice and professional. She made the whole experience a delight and would recommend this storage location to everyone thanks again Mia you were a lot of help!!!!!
Recommended: Yes
Steven A Collins
Dec 01, 2020
Ended up getting 10 x 10
Ended up getting a 10 x 10 cause I missed the reservation for a 5 x 10. Cost more money but it is worth it. Turns out, 10 x 10 is exactly what my things fit in
Recommended: Yes
Joshua
Jul 08, 2020
Great customer service
The online advance sign up was not working the day I went in so we had to do things the old way, on a pad computer in the office. The whole thing took 20 minutes. No upselling and generally just good ol’ customer service.
Recommended: Yes
Seven
Apr 29, 2020
Good Facility
Customer service is excellent. The representative I spoke to was very kind and helped me make the right decision about what size unit I needed. I appreciate that the lock is included in the price of the unit.
On the negative side, the inside of the upstairs storage buildings are a bit creepy, and the inside of my unit doesn't include a light. Just don't go at night and it's a decent place.
Recommended: Yes
Joan Marie
Sep 13, 2019
Great customer service!
Great customer service!
Recommended: Yes
Marilyn Echols Haycock
Jul 15, 2019
The lady recognized us as previous...
The lady recognized us as previous clients, unusual theses days. She was very professional, knowledgeable and polite. She had quick answers for our questions. Having to move is hard enough, U-Haul makes the transition much easier. I would recommend this company and location to anyone. - Marilyn
Recommended: Yes
Irene Waggoner
Jan 24, 2019
The customer service was great
The customer service was great. Explained everything completely. The price was right. The looked for a unit in my price range. Unit was clean and easy to access.
Recommended: Yes
Barbara Mcghee
Mar 07, 2018
Very professional
Very professional
Recommended: Yes
Denise Griffin
May 26, 2017
Mia went above the call of duty and provided A1 customer service to me as I was looking for a storage. Its hard to come across people who actually want to help you these days and Mia did that and more. I like this facility and staff.Its clean and very secure.Thank you Mia!
Recommended: Yes
Diane Westfall
May 08, 2017
Mia is a fantastic office manager. Always friendly, professional, and courteous. Store here, you won't be disappointed!
Recommended: Yes
A jar
Mar 23, 2017
We rented a unit at Public Storage while we were putting our house on the market. Tramia is the facility manager and She is professional, friendly, knowledgeable and helpful. She was quick to analyze our needs and find us exactly what we needed.
Recommended: Yes
slacka dean
Mar 16, 2017
Property is clean and well kept with great customer service.. thanks Tramia for the great service getting a storage unit
Recommended: Yes
Nancy Carlson
Feb 09, 2017
Customer Service is great, closes for lunch. Very clean.
Only problem; no designated parking for unloading and unloading of upstairs units. Park in front of other storage lockers and it's on a slant, 2 ways. In skiing we call it a double fall line, if you know. Carts are rolling! Ladies make sure you have help for the upper floor!
Recommended: Yes
Albert Shaver
Sep 28, 2016
ok nice polite
very helpful
Recommended: Yes
JOHN SHEARER
Sep 01, 2016
Rental Experience
Representative on duty was very helpful and professional.
Recommended: Yes
Mark Carnes
Apr 05, 2016
There when we needed you
You guys were there when we needed you. The right size and location. Friendly knowledgeable help Thank you
Recommended: Yes
Timothy Hall
Feb 26, 2014
A good experience with just one small suggestion.
I have stopped by twice to make a payment on my lunch hour but the office was closed for lunch. Could your office persons take their lunch in the office or before noon or after 1pm. I hate making two trips because no one was there. Thanks.
Recommended: Yes
