Mariana Garcia
Oct 01, 2023
It really good
I highly recommend it it has everything i need
Recommended: Yes
Miguel
Jan 30, 2018
The staff at front desk makes the difference
I would recommend this place because of the people....they make the difference! I am even considering getting another unit.
Recommended: Yes
Christina
Apr 18, 2017
Made my move easier!
We had originally booked somewhere else and immediately changed our minds when we showed up. With the moving truck loaded and on a time crunch to get it unloaded and returned I was scrambling. The gal at StaxUp Chula Vista ran around to find me the perfect unit and was so helpful! She saved the day for sure.
Recommended: Yes
Brandon
Mar 27, 2017
Very professional and clean!
I'm very happy with the location, cleanliness and staff!
Recommended: Yes
Robert
Mar 22, 2017
Customer service is the best
Absolutely amazing, quality, customer service, convenience, cleanliness
Recommended: Yes
edgar
Feb 17, 2017
one of the best
Good customer service. And great sizes but i just wished they could extend the time of closing
Recommended: Yes
Roxanne
Jan 22, 2017
Definitely recommend this storage place!
We were looking for a storage unit online and found this place through Sparefoot. They have an online promotion where the first month is free and you get a $20 Amazon gift card as well if you are an AAA member. We thought the prices were reasonable so we ended up going to look at them. Gary greeted us with a friendly smile and offered to show us multiple storage unit options for what we were looking for. He made the process very simple and easy for us. We ended up picking out the best one and we really appreciated all of his help. Looks like a very secure area (has cameras everywhere and you need a code to get in past a certain time), has reasonable pricing, and great customer service from Gary. Definitely recommend this storage place. Access hours are 7am-10pm everyday. P.S. If you check in you get a free large moving box.
Recommended: Yes
John
Jul 02, 2016
fast friendly service, knowledgeable staff
found the property online and applied as directed.. from the customer service rep who took my request and set up my appointment to the friendly staff at the facility.. i was treated with professionalism and dignity which absolutely won me over. There were zero surprises with the rental pricess.... I was cheerfully shown and quickly selected my space..signed the paperwork and was given AAA discount of first month free rent! Winning!
Recommended: Yes
Humberto
Jun 23, 2016
Really Recommended
Great customer service Gary and Anna really hooked it up fast, friendly and fast service, would recommend to anyone looking for affordable clean units. Very, Very Happy Customer. THANKS GUYS!!!!!!!
Recommended: Yes
Michelle
Apr 11, 2016
The customer service was outstanding. I reserved my space online and immediately received a phone call to follow up and ask if I had any questions. Everyone is always very friendly and helpful.
Recommended: Yes
Raquel
Apr 07, 2016
This place is friendly and kind and that counts.
After searching many storage facilities on and off line you by far are the best. Making me want to rent a storage place from you.
Recommended: Yes
MARIO
Apr 05, 2016
New management. They are excellent people. Good customer and their price are flexible will be staying here for a while.
Recommended: Yes
MARIO
Apr 02, 2016
Mrmarin619@gmail.com
Very upset bad customer service very bad pricing and they give you false information from what you were told before paying all the pricing is not right its fake
Recommended: No
Raymond
Apr 01, 2016
Excellent customer service
Employees were very kind respectful courteous they even waited for me to get there,good price,I'm very content in getting what I was looking for. Thank you stay up storage for your good service.
Recommended: Yes
Todd
Mar 25, 2016
Extremely friendly and helpful!
Thank you very much to the staff at StaxUP Chula Vista. You guys were fantastic with a guy who was very tired and stressed!
Recommended: Yes
Todd
Mar 08, 2016
Extremely professional.
Everyone was incredibly helpful and kind. Thank you!
Recommended: Yes
Michelle
Feb 21, 2016
Clean facilities and attentive staff
The staff is friendly and the facility is clean. There is sometimes a wait (approx. 15 to 20 mins) to get a box and lift to get stuff to the second floor.
Recommended: Yes
Hannah Lockwood
Dec 08, 2015
Great customer service!! The lady was very helpful and extremely nice!
Recommended: Yes
Elenita Comia
Nov 13, 2015
Excellent for me size, price, location, and service.
4.5 overall rating. Customer service is good. Pricing is good. Location is great, easy to find. Security is great and storage is clean.
Recommended: Yes
Kim
Oct 27, 2015
Over all it has been a great facility, although prices are higher for convenience I suppose!
I highly recommend this facility to all that I can. It is not too big, very secure & well maintained.
Recommended: Yes
Kim
Sep 28, 2015
Awesome customer service, convenient location!
I feel that my belongings are very safe from weather as well as from theft. I also have not seen any signs of pests. I don't want to acquire any pests when I bring my belongings home!
Recommended: Yes
Tanya
Sep 04, 2015
Staff was great, got what we wanted we were on & out. Reasonae prices.
We were in and out. Staff was great to work with. Definitely recommend to anyone who needs storage place is month to month so no contract commitments. Thanks again!
Recommended: Yes
Joseph
Aug 05, 2015
The price is right
Hard to beat these prices anywhere in San Diego. No elevator for second story units but there is forklift access during the day where someone will assist you in lifting your belongings to the correct floor.
Recommended: Yes
Jennifer
Aug 04, 2015
Had a terrible experience
I had my stuff in the chula vista location for approx 8 months. When I came on May 1st to empty it out to move into my new home, my unit was infested with rats. They destroyed my brand new 3000.00 mattress, clothes, furniture, family pictures etc. I had insurance but apparently it did not cover rodents. Which is apparently a common problem there I had no idea about. Even though I moved out on the 1st and had all this happen, they still made me pay the full amount for my rent that month. Makes no sense. I unfortunately would never recommend this place to anyone.
Recommended: No
Keith
Jul 26, 2015
it was the least expensive in the san diego area for the size of space I required
Recommended: Yes
Joe
Jul 24, 2015
to expensive
for what I rented its to expensive n they raise the prices
Recommended: No
Manuel
Jun 23, 2015
Easy transition
Smooth process. Love it. Good customer service and very courteous. I'll recommend to everyone. Thanks for make my day
Recommended: Yes
Brooke
Jun 14, 2015
Sufficient
Fast efficient clean storage at a reasonable price
Recommended: Yes
Jenn
Jun 02, 2015
A summary wouldn't do it justice, let's just say I contacted someone and explained my experience and they seem to be working toward a resolution. Thanks.
Recommended: No
Leigh
Apr 28, 2015
excellent price
great cs but lots of vehicles parked everywhere and is hard to get thru driveway.
Recommended: Yes
Nancy Garcia
Feb 20, 2015
Great Place!
I rent U-hauls at this location on a monthly basis and everytime I receive exceptional customer service. They greet me with a smileЁЯШК
Recommended: Yes
James
Jan 31, 2015
Really good
Recommended: Yes
Rachel
Jan 15, 2015
Very helpful front desk.
Recommended: Yes
Jennyfer
Nov 21, 2014
Quick service and was given several options that adjusted to my budget and needs for space.
Recommended: Yes
Dorian
Nov 19, 2014
GREAT VALUE/SERVICE!
Check in was quick and easy and the staff were very helpful.
Recommended: Yes
敌瑩湯
Oct 06, 2014
Recommended: Yes
Andres
Sep 05, 2014
First time renting a storage. I liked how much money I saved from going through sparefoot storage.
Recommended: Yes
Rose
Apr 19, 2014
Very friendly and courteous staff and the time to process the application was quick and easy. Highly recommend them.
Recommended: Yes
Phillip
Mar 29, 2014
STANDARD FACILITY. BUT DUE TO ONSITE FACILITY BUSINESSES USING UNITS. PARKING NEAR UNIT IS POOR DUE TO SO MANY VEHICLES INSIDE
Recommended: Yes
Hector
May 21, 2013
Recommended: Yes
Jasmine
Mar 23, 2013
I have loved my experience with Stax Up Chula Vista. Courteous staff, wonderful set up and facility. Very happy with my decision and would definitely recommend it to friends & family.
Recommended: Yes
Mayumi Santohigashi
May 16, 2012
I was pleasantly surprised how fast the application process was. The price is excellent especially one free month.
By far this storage facility was most economical. The application process was quick and efficient.
Recommended: Yes
Alex
May 15, 2012
They need to clean up after their dog!!
There is dog poop everywhere!! cars just run over it, the management has at least one dog, so it loose. Younger attendant extremely rude.
Recommended: No
