StorQuest - Chula Vista / Heritage

1st time customer

Found this storage facility online. Simple process to complete on line and lock in your price. Wonderful customer service. It clean and easy access.

Recommended: Yes

The storage facility is amazing! 100% recommend!

My husband and I had storages before and this one has been the best. The storage facility looks completely clean and you can tell its new. It has many security features. Our storage is indoors and is easy access and it has climate control. To get in through the gate we enter a passcode then we need to enter a passcode again once we’re in the building and last to open the elevator. The elevator only lets us go to our floor and nobody else’s. Even though we have to keep entering our passcode I love the fact that it has all that security and many cameras. The parking they have our big which I consider it a good because you can easily park moving trucks without being in anybody else’s way. Abraham was the person whom helped us at the front desk he gave us a tour of the place and seemed really friendly and was happy to show us around. I most definitely recommend this storage.

Recommended: Yes

I t was a wonderful God bless you all

It’s was a very nice service and I appreciate it Thank you so much for your understanding and assistance to move easily and time saving effort.

Recommended: Yes

Thank you!

This is my first experience and it has been smooth and easy to get exactly what I need. The friendly staff also was very helpful in getting me acclimated.

Recommended: Yes

Nice staff, clean place, limited options

I love that on Sparefoot gives great deals! The facility itself, not so much lol. I like the staff and how clean it is, a tad tedious putting my code in at the gate, at the door, at the elevator, etc. but good to know it is secure. They only have hours open between 9 and 6, only the extended hours are available for autopay customers, you have to ask for a cart every time at the front office and if you use extended hours the carts are unavailable. There are no small trash cans anywhere and bathrooms are open only during office hours.

Recommended: Yes

Beginning Service

This is my first time with renting a storage unit. I am impressed by the cleanliness and newer constructed building. I felt that my valuable’s are in a safe environment and only paid members are able to access the units. That reassures the safety is primarily. For my first time renting a storage unit, I am impressed at all the new building features and unit placement. I’m confident that my belongs and membership are safe and secure. Overall, a impressive 10 out of 10 rating in value.

Recommended: Yes

Observation

I was impressed with the new, fresh, and clean area of the units. It’s like the building is brand new and it’s observation is just like a newly constructed building. I liked that the building is secure with modern technology of security in the building. Overall, I'm pleased with the choice I made to rent a unit there.

Recommended: Yes

Amazing Customer Service

Of all the potentially stressful tasks in preparing for deployment, this was by far the easiest thanks to Chelsea. Her professionalism and electric personality eased the pressure of such a process. She was very knowledgeable about the facility, speaking on matters that may be of concern, such as the reservation process, pest-control schedule, security of the facility, access hours, and climate control. She walked me around the facility to show the most logical entry point for easy access to my unit. All around pleasant experience. The price is far less expensive than 2 storage facilities in Eastlake with no climate control that I had previously considered. And I love that I have to input my access code to open the gate when entering AND when exiting. Definitely a win!

Recommended: Yes

Spacious clean and accessible units

The store manager had a very welcoming demeanor and concisely showed off the units and outlined the security features

Recommended: Yes

Recommend

Although I think the prices for storage units are high, it was helpful to have a discount for the first 2 months. Customer service at the facility was great, very informative and detailed which is rare. The security of the facility and the fact that they have dolly’s you can borrow made moving so much easier.

Recommended: Yes

I reserve on line

The storage was clean The service perfect

Recommended: Yes

Great customer service!

Daniela and Reese took care of my storage transaction in a very professional manner.

Recommended: Yes

Jessica was awesome

Easy and quick, great experience

Recommended: Yes

Great place.

Moving sucks, this place made it easy!

Recommended: Yes

Daniela was amazing

Daniela was amazing. She gave us a tour and gave of size option for what we were storing

Recommended: Yes

Brand new facility

The staff is awesome! Super helpful and accommodating.

Recommended: Yes

Very nice facility

This facility is one of the cleanest storage buildings Ive seen in a while. The staff is super friendly and helpful.

Recommended: Yes

All was done well.

The move in and reservation process were very easy and friendly. I appreciated the thorough explanations of the contract, the showing of the unit and even the use of the lock. Great service.

Recommended: Yes

Smooth sailing

Everything went exactly how it was explained online and on the phone ,it was fast easy and easy to understand,they walk you through hands-on everything,real easy communication.Thank you!!!

Recommended: Yes

Clean

Clean and well lit place. The carts are helpful.

Recommended: Yes