CubeSmart Self Storage - Citrus Heights

Excellent Service!

From the moment I got there, the management was very helpful in figuring out what needed to be done and showed me to my unit straight away. Sign up was quick and easy and I couldn't be happier.

Recommended: Yes

Ben was great, had everything ready and waiting for me.

The whole process was simple and easy. The app is user friendly, easy to navigate. Ben from the Cube was on the phone contacting me within minutes of filling out the application. Cube had the best prices by far. Some competitors were almost double for the same size unit.

Recommended: Yes

Nice service

Nice and good place I recommend it.

Recommended: Yes

It is all in the details; )

I would like to see the top interior of the locker next to the ceiling be more secure. The gaps in that part of the locker make me a bit nervous, but the locker itself looks secure and safe and that gives a person reassurance that your belongings are safe.

Recommended: Yes

Nice staff and clean

Staff very nice and helpful. Unit was clean and ready to move in.

Recommended: Yes

Ease to reserve online and came in & set up the account. Thank you

Representative very polite and helped give me all the info I needed to move in immediately. Thank you

Recommended: Yes

Cube smart of Citrus Heights

Ben at cubesmart in Citrus Heights was patient when I showed up right before closing time on a Friday. I didn’t like the one time fee when signing up, but besides that, I like having my stuff here.

Recommended: Yes

Grateful for their flexibility!

After packing a 15 foot U-Haul truck, I realize that the storage locker I reserved, a 5 x 10, was going to be too small. I called the store manager and requested an upgrade to a 10 x 10 outside and they accommodated me. I am so grateful for all their help! The one thing that has not yet been resolved is my code did not work upon exit. Thankfully, there was another renter who was leaving at the same time and allowed us to use her code to get out. I will be going by today to get the code fixed.

Recommended: Yes

Good customer service

It was fast and easy to book a unit here. The manager that helped me was extremely nice and efficient. So far I have had a good experience here.

Recommended: Yes

This is a place I would recommend

The unit and customer service was are great

Recommended: Yes

The lighting is not convenient

Everything is great for storage

Recommended: Yes

Great Facility

Getting a storage unit was simple. Friendly customer service.

Recommended: Yes

Good price

Great price for a storage unit. I only needed one for a short period, and this was perfect.

Recommended: Yes

Good customer service make a HUGE difference.

I went to Cube Smart after going to a storage unit facility closer to my home. The initial facility I went to had horrible customer service so I decided to pursue another facility despite the convenience that having a place closer to home would have provided. The attendants at Cube Smart were exceptional, friendly, and double checked to identify an available unit after their initial check did not identify a unit in the size that I was looking for. The second search identified a unit for me. Their customer service made a world of a difference.

Recommended: Yes

Friendly and helpful staff

I love the gate access hours 6am till 10pm. The staff is helpful and very friendly. Great low monthly rates. Thank you.

Recommended: Yes

Reasonable pricing Friendly Customer Service

Convenient location. Pricing was competitive. Friendly and efficient customer service. Beware if you go to use your storage in the evening, do not stay past 10 pm.. you will get locked in!

Recommended: Yes

I recommend this storage facility.

Fast friendly service. Storage unit clean and price is fair. Staff was informative and made it really easy to do business with them.

Recommended: Yes

Convenient and Clean

I am happy with the choice I mafe. Staff was very helpful, informative, showed me the unit before I signed up (I've rented storage units in the past where I was shown the location but never shown the unit until after I signed up). Staff was very professional and clean cut.

Recommended: Yes

Just what I needed!

Made my reservation on Friday for a move-in on Saturday. Got to the property at 4:30pm and was done with paperwork and moving in within 30 minutes and that was with waiting for the older gentleman in front of me to finish up. Quick and efficient.

Recommended: Yes

Our family is combining and we have too much stuff with all our stuff combined.

We are very happy with the service from start to finish​. We reserved our unit at 4:00AM online (by the self serve website). We moved our stuff in the same day. Pass code is very easy to remember. Hours are convenient.

Recommended: Yes

Clean, secure space, excellent service from staff

I was very pleased with the quality of the storage unit, the efficiency and friendliness of the staff and the speed and ease of doing business with them.

Recommended: Yes

Great place to store your stuff

I was pleasantly surprised by this storage location. I wish I'd rented a space here sooner! It's clean, safe and easily accessed.

Recommended: Yes

Amazing

Glad I picked this place. It's inexpensive and clean. Getting the paperwork done was quick and easy. The manager was great.

Recommended: Yes

good value

Although they did not have the promotion i was originally offered, it is a good value, good service, clean facility

Recommended: Yes

So far so good!

The place is clean, the employees are courteous and helpful.

Recommended: Yes

Manager was expecting me, friendly, and helpful.

Recommended: Yes

Recommended: Yes

Normal, efficient, polite

Recommended: Yes

Recommended: Yes

the paperwork was very fast and the manager was friendly

Recommended: Yes

great so far!!!

Recommended: Yes

Very Nice Place wit best prices on the internet.

Very well lit, clean and organized facility. Friendly, courteous, and knowledgeable staff. In and out of office very quickly.

Recommended: Yes