sean j svoboda
Sep 25, 2024
Easy and quick
Helpful and courteous staff. Would definitely recommend?
Recommended: Yes
Dave
Dec 25, 2020
My first experience with Public Storage
I like the indoor, secure unit that I have rented. I appreciate that it was clean when I began moving things in.
I truly appreciate the kindness and professionalism of Raenell. She made the registration process pleasant and quick.
Recommended: Yes
Jane
Sep 25, 2020
Very Nice storage unit
We found this facility to be very clean. Most units are indoors - we brought brooms on move in day but it was so clean, we didn't need to do anything. The manager is onsite - she is amazing. She even called us when our door wasn't locked properly. Highly recommend this property
Recommended: Yes
Jane
Sep 23, 2020
Sacramento
very clean and ready for me when promised
Recommended: Yes
Catherine Dwyer
Jan 14, 2020
I loved the service and location it was...
I loved the service and location it was great.
Recommended: Yes
Amy Karl
Oct 15, 2019
Excellent customer service with such a...
Excellent customer service with such a caring friendly wonderful attitude. I am so blessed to have accidentally landed here! The facility is safe clean decent. Good value. But the manager.... she makes it all a pleasure. Thank you!
Recommended: Yes
Leslie Bird
Sep 11, 2019
The manager was outstanding
The manager was outstanding. Unit was clean and ready to go when we rented it. Everything including all the rental documents were explained leaving me no questions to ask.
Recommended: Yes
Cheryl
Sep 11, 2019
we have not had the locker very long...
we have not had the locker very long but it was easy and Raeleen {sorry I cant remember how to spell her name] is the sweetest nicest person I know
Recommended: Yes
Ann Kelly
May 29, 2019
Raynell is an 11 out of 10
Raynell is an 11 out of 10, always able and willing to help in any way. She is friendly while remaining professional. The is the 2nd time I have rented at this location and I came back because of her. This place is clean, well-lighted and feels safe. I would recommend this location always.
Recommended: Yes
Cheyenne Cook
Feb 12, 2019
It was just a really smooth transition...
It was just a really smooth transition for me & my family, mrs. raenell helped us to the fullest extent . I really appreciate everything public storage has done for me.
Recommended: Yes
Susan Wicks-Simmons
Nov 27, 2018
catonsville location
Easy process if you do online pre-registration. Everything went smoothly.
Recommended: Yes
Tony Danna
Apr 09, 2018
Ranell is excellent
Ranell is excellent. She helped us check in with ease. We needed short term storage to stage our home. Public Storage matched our needs nicely. We are now clearing the house out and need a much larger space.
Recommended: Yes
Brad Kirkpatrick
Oct 04, 2017
Only problem I had was quoted one price ...
Only problem I had was quoted one price and that changed because I have 2 other units at another facility. In actuality, I should be given a better discount from public storage because I have 3 units. I'm sure Sentry would work with me on that. Can you?
Recommended: Yes
Bob Roper
Jun 14, 2017
My experience with Raennell has been perfect friendly ,helpful I've rented here twice .and will always use and suggest to my friends .the best service ever always clean
Recommended: Yes
Drew Shelstad
May 17, 2017
Locked Incorrectly, She Called.
Always Friendly Raenell Consistently Helpful & Cheery while working hard. Kudos.
Recommended: Yes
Julianna M
Apr 22, 2017
Raenell is super nice which makes going there a great experience. We love it here and have never had any issues.
Recommended: Yes
Shannon Davis
Apr 12, 2017
Raenell is very very friendly, courteous, and nice. She has taken the time to get to know not only my name but to know me on a personal level. She has been a wonderful person and makes my trips coming to storage super nice.
Recommended: Yes
Kirstie Wise
Apr 05, 2017
I am so sad that I had to put in notice cause I won't be able to as Raenell!!! The sweetest storage lady ever! Always a pleasure to see her. She remembered my name which is always nice. Most friendly reminder calls! And answered all and every question I ever had!
The only reason I have 4 stars is because this location is a little bit more expensive.
All the other staff is great as well! I don't mind paying more for spectacular service!!
Thanks raenell!
Recommended: Yes
Arvin Prakash
Aug 23, 2016
Great Customer Service
Raenell was great! she had a upbeat personality and checked me in quickly.
Recommended: Yes
John Boss
Dec 16, 2015
Great Experience
I have used this same Public Storage facility for short term storage for years. Always great help from the on-site manager. Easy to get to from our house. Would recommend to anyone.
Recommended: Yes
Anna Kula
Nov 04, 2015
Excellent!
Great Service, Great Location!
Recommended: Yes
Melany Ward
Jun 05, 2014
The best experience we've ever had!
We will recommend this location to everyone! We have had a wonderful experience and will continue to come back.
Recommended: Yes
