Teresa Cordero
May 05, 2024
Very patient and helpful.
This is the first time that I rented a storege space and theperson at the desk was very helpful and it made the experience easy.
Recommended: Yes
Amanda J Dash
Mar 27, 2024
Most Outstanding Service in Bay Area
Dealing with the manager, (Ayesha, I think). Made our experience effortless. This movement of goods to a storage facility, was under stressful, heartbreaking circumstances.She guided me and gave advice where I needed, even made calls to corporate offices to insure and double check my rights, rights. Service one should be getting at the highest levels but here, in concord, is where i found that service. At a time when i truly needed help from a higher power, this lovely, well versed and educated person named Ayesha appeared.
Thank you for having Ayesha in your employ. Please review her salary because she deserves more.
Recommended: Yes
Jeremy Totton
Jul 09, 2022
Vianca made it easy..
Vianca the manager made this very easy and got me a space in no time!
Recommended: Yes
Christia
Jun 13, 2022
It does what it needs to do and the property is well maintained.
It does what it needs to do and the property is well maintained.
Recommended: Yes
Debra Dodson
Jun 01, 2022
Finally moved into a climage controlled unit, spacious, easy access!
At first, I was frustrated that manager had rented out the space I'd reserved online to another customer, not
knowing I had tried to come by earlier and even left phone message about it. I complained I did not know about
any first come, first served advisory mentioned online or elsewhere (this was the 2nd time this happened to me
trying to reserve spaces online!). We talked it out and she said she would hold the next available space at the same price I wanted. Within a few days, she called and I got the space and price I wanted and now I'm happy!
Recommended: Yes
Patrick freeman
May 18, 2022
The manager was awesome
Came in later than I said but she still got me into my unit. She really cared and was really nice
Recommended: Yes
AJ
May 04, 2022
Straight forward hassle free
The whole process is seamless while the front desk is knowledgeable and friendly
Recommended: Yes
Kristin
Apr 11, 2022
Very professional
I was very impressed with the man who ran the facility he was worth waiting for her because he was helping another guest at the time that I got there but it was it was worth the wait
Recommended: Yes
AnaAlicia
Jan 31, 2022
Clean and affordable
Very easy move in and clean and convenient location for myself and others since right off the freeway
Recommended: Yes
Adrienne fisher
Jan 16, 2022
Easy decision, great pricing, great service
Super easy check in online. No issues, gate check in was flawless, easy walk back to my unit with dollies provided. Highly recommend.
Recommended: Yes
Bob Leone
Jan 04, 2022
Manager nice and knowledgeable
Very welcoming manager and assistant.
Recommended: Yes
Daneena Bryant
Dec 18, 2021
Thank you!
Thank you for finding me the best rate possible. I was under a time crunch with not a lot of money. Thank you!
Recommended: Yes
Alan Young
Oct 09, 2021
Good location, service and value
New or person at counter, but fairly knowledgeable and customer friendly. Rate for 5x10' beat most in the vicinity. Close to freeway and easy to access
Recommended: Yes
Dorothy A Mathewsonl
Sep 06, 2021
Uncomplicated
Clean friendly helpful propert
y
Recommended: Yes
Ruben
Jul 25, 2021
IтАЩm new and I got the $1 first month rent ЁЯШГ
Place looks clean and fresh good customer service
Recommended: Yes
Debra
Jun 18, 2021
Review
From the first visit there, to moving in it was pleasant easy and very convenient. Id recommend this storage place to anyone.
Recommended: Yes
Celia Gainer 710 Willow Ave
Jun 14, 2021
Emily made my storage great
Emily made registration and tour of facility very helpful and complete. She knows very good customer relations and answered all my inquiries and needs. I am very pleased with public storage, its facilities and its personnel. 🥰
Recommended: Yes
Antoinette Bulatao
Jun 02, 2021
Great Space / Great price / Nice Manager
CS rep was wonderful and able to lock in a good price on my storage unit when I called. I went to the facility thereafter , Emily , the Manager was very welcoming and very nice. We told the paperwork and got the right storage for me that same day. Awesome work to your employees.
Recommended: Yes
Tamara Ware
Apr 29, 2021
It was smooth and easy. Very clean
Great security and customer service
Recommended: Yes
April Godin
Jan 07, 2020
Emily- Manager
Emily, the site manager as amazing. Keeps the area spotless, takes the time to know the clients, & always makes herself available to help. She's a true asset.
Recommended: Yes
Stephina
Jan 05, 2019
Deena is awesome
Deena is awesome. She helped me move to a bigger unit for less money then I was paying for the smaller one. Very happy!!!
Recommended: Yes
Steven Dames
Dec 11, 2018
I was given a tour and a break down of...
I was given a tour and a break down of the regulations and rules. Friendly and safe is how I felt about my belongings. Thank you
Recommended: Yes
Arnie
May 22, 2018
Nice people and a clean facility.
Nice people and a clean facility.
Recommended: Yes
Ed
May 25, 2017
No complaints :-)
Clean facilities and service with a smile! The store manager Deena was very helpful and courteous. We will DEFINITELY return for any future storage needs, and highly recommend them!
Recommended: Yes
Miguel Jimenez
May 08, 2017
I like this place. The. Manager she iis very nice person
Recommended: Yes
Rick Del
May 06, 2017
Zeena is always cheerful and helpful and excellent communication skills.iv patronized many storage facilities over the years and this one is in the upper echalon as far as location,securiy,saftey and cleanliness goes.Thank you very much for making this a pleasurable experience.Rick D.
Recommended: Yes
Deanna LeDoux
Apr 24, 2017
Deena us why I loved this place. I needed.to get my things out and being older I needed help. She got me an awesome person at a great price to do it. Plus she was so sweet and pleasant and supportive
Recommended: Yes
Amorita
Apr 11, 2017
The manager was wonderful and very ...
The manager was wonderful and very polite.
Recommended: Yes
Rosie King
Apr 01, 2017
Helpful and friendly also has reasonable pricing also you can pull your check right up to your unit which is very helpful staff seems nice and caring
Recommended: Yes
Lady Of The House
Mar 07, 2017
i've rented storage units in the past but none of them made me feel as comfortable & respected as Dena has. she had all the answers & made renting a breeze. the unit is clean & secure. i wish it was cheaper but nothing's cheap in the bay area. it's blocks away from the concord flea market so for me it's perfect.
Recommended: Yes
Tammie Kreag
Feb 08, 2017
EXCELLENCE !!!
DEENA ROCKS !!!
Recommended: Yes
Lea Castillo
Feb 02, 2017
happy
I was so unhappy with the storage place I was renting from & decided to move my things out. Found this place & Deena is AMAZING! Just her attitude alone made me want to rent from here! She really knows her stuff & you can tell she takes pride in her work. It shows too!
Recommended: Yes
Konni
Jul 19, 2016
A no hassle experience!
We needed a storage unit quick. This PS site had the hours we liked and a unit big enough. The Property Manager, Deena, was great. She was friendly, helpful and quick.The site is clean and well maintained. I would definitely recommend it.
Recommended: Yes
Skip Haines
Sep 16, 2014
A great place to "stash" your "cache"
We are storing our personal items @ a Public Storage in Concord, CA. It has been a great experience from the start. The mgr there is pleasant and personable and has made our reservation easy peazy.
Recommended: Yes
Kay Cotter
Jun 03, 2014
I was very pleased with the customer service, pricing and the unit we got.
We general deal with the Public Storage close to our home. It did not have a unit the size we needed, so the manager called around to Public Storages around us and found one not to far from our home. The price was even better, it's a little out of the way, the manager was great to deal with and the unit was on the ground floor and clean. We are very happy with our rental.
Recommended: Yes
