Public Storage - Costa Mesa - 1725 Pomona Ave

Estella was Amazing!

Estella was absolutely amazing when helping me get everything arranged! I couldn't have asked for a smoother process. She goes above and beyond to deliver first class customer service! Thank you!

Recommended: Yes

public storage cm

Every one was friendly and helpful.

Recommended: Yes

Manny was great

Manny was great! He was very helpful.

Recommended: Yes

The property manager Barbara was super friendly. The property was nice and clean. If anyone is looking for a storage place I recommend you to go to barbara! Thanks Barb

Recommended: Yes

Very good facility. Clean and tidy. Extremely friendly staff, specially Barbara was very helpful, professional and knows exactly how to help. Thank you, beste storage I know.

Recommended: Yes

Barbara who manages this site, is now a friend since providing excellent communication, medical care post a serious car accident prior to a Hoag ER VISIT, had to pay my bill. She was so worried an insisted ER was more important. She has maintained decorum 100% of the time with all clients which is truly exceptional and unlike any other public storage who are all good. I find her flawless. Other units have had overspray, or some sort of theft, troubles, and she runs a smooth ship. I wish upper management would feature her for woman of Orange County. I arrive post electrical fire, where neither Irvine nor Edison took responsibility. Like any big corporation, medical, or other, she is what makes Orange County the reason we grew up here and love it. She is always looking after others. In addition I was concerned one day about an issue. She took charge and was very calm, in a situation where two other men could not figure out how to get the moving done. I think she attracts quality tenants this way. I would give her 20 stars ******************** : ) Christine Anne, To Corporate, She should be a trainer with her people skill to all of you she is a Gem.........

Recommended: Yes

Barbara and her team are great!!!

Barbara and her team are great!!!

Recommended: Yes

Barbara was efficient professional and friendly. She handled my needs quickly! I recommend this clean and secure facility to anyone looking for storage in the Costa Mesa area!

Recommended: Yes

Barbara was able to help with all my storage needs. She was also very friendly and the process was quick. I will defiantly recommend this to all!

Recommended: Yes

Good people

All went well

Recommended: Yes

My facility is too expensive, but I stay because it's not creepy & I like the manager

There are specials to save money everywhere else, but not this place. I really, really wish it was less expensive because I would like to keep a storage unit always, instead of repeatedly short term stints there. The lady who runs the place is smart and really kind about taking the time to look at other facilities for me to find exactly what I need- different sizes etc... I have never used the other places she finds because I like this place. I've been to other storage facilities and they can feel like a half way house for homeless people or a creepy catacomb of rooms with lights that go out if the timer hits 0. This one is clean, not creepy and the employees are surprisingly bright and sensible. I don't know why it's surprising to find bright employees at a place like this, but it is. It's a refreshing experience to expect a mundane hassle (who looks forward to dealing w storage?) and find a completely pleasant, competent employee who is willing to spend as much time as needed to make it as good as possible. She also goes over the fine print about 100X as though she understands what a pain it is if you don't know the deal.

Recommended: Yes

Barbara has excellent customer service.

I picked public storage based on reviews from everyone else in Yelp. Barbara is excellent and has amazing customer service skills. She is kind, patient and thorough when helping you find the most perfect unit.

Recommended: Yes

Awesome

Barbara is a gem!

Recommended: Yes

ez sign up ez access

not much to say its a storage place

Recommended: Yes

Did whatever it took to make things happen. Excellent Service

Jaimie went out of her way to make things right when she was unable to get into the unit we were going to rent. She went above and beyond to make things right and deliver excellent customer service. Thank you Jaimie!

Recommended: Yes