IboryElizabeth
Aug 18, 2024
Nice Place, Decent Prices
Person in office was nice and very helpful
Recommended: Yes
JBX
Jul 05, 2024
It's literally next to a police station!
Checking in with the representative was easy. Once they walked me through the check-in process, they showed me where the elevators were located, how to use my personalized pin code to access the elevators and where my storage space was. From there, everything went even easier, as the representative allowed me to use the parcel dollie, which made my move-in experience even faster. I believe I'll be using this self-storage facility for a long time, as the price is reasonable for the space I'm renting, it's not too far from my place and it's located literally right next to the Broadmoor Police Station. The parking lot may get crowded due to the Laundromat, Mr. Pizza Man restaurant and Grocery Store nearby, but there's also parking in the garage, which is usually filled with police vehicles. I feel quite safe and confident that no one will try any funny business, considering there's a police presence 24/7/365.
Recommended: Yes
Melody F
Apr 22, 2024
Nice and Helpful
Nice and helpful. Made sure I knew where my storage unit was so I didn’t feel lost. Explained any questions I may have had.
Recommended: Yes
Marian
Apr 22, 2024
Efficient
Arvin was quick and efficient with paperwork. I like that we get to it right away and I was on my way in no time.
Recommended: Yes
Michael Conde
Aug 27, 2023
Great customer service
Good customer service, friendly and personable. The place is clean and next to a police station so I feel safer lol. I would recommend this place.
Recommended: Yes
Glenda Murphy
Jun 29, 2023
Customer services are friendly and able to answer questions.
Storage clean and free of any damages.
Recommended: Yes
Mike Martin
May 28, 2023
Expensive
I've had this unit for 4-5 yrs. When I got it, the price was Around 220 I think, anyway I'm on a fixed income and now my bill is 320.00. My rent has change about 2 times a year. for the last 3 yrs. All I can really say is, it was ok when I rented but soon changed to a money hungry storage.
Recommended: No
Jay
Mar 11, 2023
needed last minute! great experience
thank you!!!!!!!!!!!!!!!!!!!!!
Recommended: Yes
Sunshine
Mar 05, 2023
Great
Great costumer service very friendly
Recommended: Yes
Carmencita Abueg
Feb 26, 2023
Storage rental made easy
Aren't was very nice and helpful.
Recommended: Yes
Gloria
Aug 26, 2022
Excellent service
Thanks Arvin
Recommended: Yes
Sonia
Jun 24, 2022
Wonderful customer service!
This is the second time I've rented a storage unit at Central Self Storage, and it's been a great experience each time. The customer service is amazing, the pricing is competitive, and the facility is clean and well maintained.
Recommended: Yes
Ken
Jun 13, 2022
Clean and friendly staff
Move I. Was quick and efficient. Prob prefer the hours to go a little longer, but it’s workable. The space was clean and organized.
Recommended: Yes
Madison
May 30, 2022
Super fast and easy
The guy at the front desk made everything super easy and uncomplicated. Everything went well and there weren't any problems.
Recommended: Yes
Angel Valle
May 21, 2022
College dorm storage
Quick and easy to reserve, accommodating to our travel plans.
Recommended: Yes
Kevin
Jan 28, 2021
overall quick efficient and customer service was excellent
clean facility, painless check in process
Recommended: Yes
Danielle
Nov 26, 2020
Check in was smooth and desk agent was polite and friendly
The location is convenient for me right off the 280 in Daly City. Unbeknownst to me, they did charge an insurance fee of $12, but he told me early in the check in process. They also say they don't prorate your move out, so it's best to move out at the very end of the month if possible. The place is a little hard to find at first though.
Recommended: Yes
Danielle
Nov 26, 2020
Check in was smooth and desk agent was polite and friendly
All of what I said in my title. They do charge an insurance fee of $12, but he told me upfront. The place is a little hard to find at first though.
Recommended: Yes
Ivo Bree
Apr 03, 2020
Set up and stored in under an hour
I needed to store things same-day and called the facility, got set up quickly, and got to take advantage of a discount as well. Overall really happy with the service
Recommended: Yes
Maria Teresa
Mar 23, 2020
Excellent customer service
Excellent customer service fast and easy.
Recommended: Yes
Oaday
Feb 01, 2020
Great price and central location
I arrive min before they closed and they still helped me. The guy at the desk was awesome. They also have a loading area.
Recommended: Yes
Jeanine
Jan 08, 2020
Nice experience
Great service, and affordable pricing
Recommended: Yes
Hyun
Nov 24, 2019
Overall whole process was very easy.
Staff is very friendly. It was very easy moving my stuffs to the storage.
Recommended: Yes
Eric
Nov 02, 2019
Very good storage building
Very cool place , the person who helped me was really well spoken and got me to upgrade .
Recommended: Yes
octavian
Oct 21, 2019
Great facility, convenient access, friendly staff
Easy to get to, decent parking options. Convenient access hours. Elevator is good. Office staff is very helpful and attentive. Thank you
Recommended: Yes
Bryan
Oct 20, 2019
Very Good location, value, and service.
Very Good location, value, and service
Recommended: Yes
敌湯牡潤
Jul 31, 2019
good but overpriced
Facility is fine but the price is ridiculous especially since there aren’t any dollies for use unless the office is open.
Recommended: Yes
Jeanette Hawthrone
May 22, 2019
Very friendly and helpful
Quick service very friendly young man
And helpful!!
Recommended: Yes
Alexces
May 16, 2019
easy to use
large storage space, easily accessible
Recommended: Yes
DS
May 05, 2019
We got a metal lockbox & we’re gonna use it!
5 x 5 holds all the overflow from our moldy apartment with room to add more later! We appreciate the full sized ceilings & large portals thru which we stacked our cases of excess belongings. Your staff is very friendly.
Recommended: Yes
Danielle
May 05, 2019
Great Service!
Super friendly and helpful, great experience!
Recommended: Yes
Angela
Apr 08, 2019
Overall very positive experience
Very pleasant and helpful staff, clean, secure, easy to navigate... very positive experience!
Recommended: Yes
PE
Mar 16, 2019
could be better
could be better needs better pricing
Recommended: No
Brenda M.
Mar 15, 2019
Friendly
Very clean good customer service friendly parking OK so far so good
Recommended: Yes
慄牲汹
Mar 07, 2019
Total satisfaction guaranteed.
I was greeted with smiles, and was well satisfied by the customer services provided.To keep it short , I was overwhelmed. Thank you .
Recommended: Yes
Mikhail
Mar 03, 2019
Satisfied ok
It’s good and I am satisfied with it
Recommended: Yes
Adrian
Feb 23, 2019
In the process of moving in
Just now starting to move in I am a new tenent.
Recommended: Yes
Kellie
Feb 12, 2019
Decent value and helpful staff for a first time renter
Good value and helpful staff. It is my first time using a storage unit. Everyone was really helpful with the whole process from booking it to showing up and actually getting the unit. The facility itself is decent, wouldpvw to see a bit more surveillance and staff presence around the property but all and all happy so far!
Recommended: Yes
Alix
Feb 09, 2019
Everything is great
Everything is great about my experience here. It's clean, the guys at the desk were fun to work with, the online reservation was a breeze, price is quite reasonable. So yes, everything is great.
Recommended: Yes
Rodrigo
Feb 06, 2019
Nice and good service.
Fast and efficient. Nice people.
Recommended: Yes
Joseph
Jan 06, 2019
Nice guy. Quick process.
I recommend it. Not bad at all. Good price.
Recommended: Yes
Beth
Sep 19, 2018
Quick and painless
Staff were helpful and friendly, answered all of my questions. Facility was clean and organized, only issue was the furniture dolly was there on Saturday when I signed up but nowhere to be found on Sunday when I actually moved, but we made it work.
Recommended: Yes
Gregory
Sep 17, 2018
I really appreciate the customer service.
The facility is clean, there is parking for unloading, there are movable carts, and a small store for other extras that I needed and found helpful. I really appreciate the customer service too.
Recommended: Yes
Carole
May 27, 2018
Easy and safe storage
It took no time for us to move my son furniture in. Easy access, safe and very helpful people.
Recommended: Yes
Lisa M
May 24, 2018
Quick and easy
I did all of comparison shopping and Central Self Storage had the best rates, gave incentive move in deal, rebate on lock purchase and they were the only company who let me make a $20 one time fee charge over the phone to hold and guarantee I had a unit without coming into the office first! Phone & office staff were so helpful, friendly and guided me through the whole process which was helpful since this was my first time renting a storage unit.
Recommended: Yes
Guy
May 23, 2018
Great storage
Easy fast and affordable . Easy parking
Recommended: Yes
Debbie
May 23, 2018
Review
The staff is very nice, the facility is clean and very close to our location. Although we didn't need any supplies, they have a large selection of boxes and packing materials. I would recommend this place to others with short-term storage needs.
Recommended: Yes
Tearsa
May 02, 2018
Quick, easy, affordable and centrally located.
Alvarado made my registration process easy, quick, and pain free. Using Sparefoot made finding Central Storage in Daly City a breeze. I got an excellent deal and it's very close to the in-law unit I'm moving out of. Thanks for making such a difficult move a little easier!
Recommended: Yes
Christian
Apr 30, 2018
helpful staff
staff helped me to make a smooth move in.
Recommended: Yes
David
Nov 22, 2017
рџ‘Ќ Service
Courteous. Swift & Cordial.
Thanks
Recommended: Yes
Alejandro
Sep 19, 2017
Good service
Good customer service but not very accessible, not very clean and there are no carts every time I go.
Recommended: No
Jerrie Collins
Sep 18, 2017
Professionally run and great units.
I found the manager professional, friendly and very helpful. The units themselves are very nice and access to the unit is easy. Excellent experience.
Recommended: Yes
Lore
Sep 15, 2017
The people at Central Storage are really amazing and helpful!
I had an easy time moving in with the help two carts. The space was clean with easy access. The staff is wonderfully kind and helpful.
Recommended: Yes
Ray
Aug 14, 2017
Helped with everything I needed
The lady who helped me was very kind and provided detailed information to make my move smooth. Facility is clean and no hidden fees or cost.
Recommended: Yes
Art
Aug 06, 2017
Convenient storage facility
Arvin, the facility manager is wonderful to work with. The facility is clean, the price seemed fair and this facility met my needs. Would recommend it.
Recommended: Yes
Arthur
Aug 02, 2017
Arvin, the facility manager is great to work with.
This facility is very close and convenient for our needs. Its clean and appears to be well run for the past 10 years. I recommend Arvin, the facility manager and the facility itself.
Recommended: Yes
Diogo
Jun 18, 2017
Exactly what I was looking for
And the package lady on the front desk was really polite. Place is very safe and secure. Clean premises. Very easy parking and access.
Recommended: Yes
Diogo
Jun 09, 2017
Just what I needed
Very polite and pleasant, clean and secure.
Recommended: Yes
Diogo
Jun 07, 2017
What you are looking for!
The only thing that I riding like is that it says you're going to pay this much and it ends up being 20 or 30 bucks more, not much of a biggie, but still bothers me. Other than that, the place is really, really good so far. I really liked Marsh for the front desk, very pleasant lady.
Recommended: Yes
Erica
Jan 22, 2017
Great service
Made an easy online reservation and was contacted within 30 min. Convient location, no hassle storage
Recommended: Yes
JB
Sep 07, 2016
Good option close to San Francisco
Key-code access for extended hours, very tall storage heights.
Recommended: Yes
Samuel
Aug 29, 2016
Legit service
The guy was really helpful and I appreciate the value of the unit.
Recommended: Yes
rosa
Aug 27, 2016
thank you
arvin was very helpful and knowledgeable about the whole storing process. thank you, Arvin!
Recommended: Yes
kareen
Aug 16, 2016
Clean facility & great customer service!
Although parking can be a challenge, the storage facility is clean and the office staff is helpful, courteous, and friendly.
Recommended: Yes
Michelle
Aug 08, 2016
Friendly
Quite great location like that the police are near by.
Recommended: Yes
Chris
Jun 08, 2016
Very good
The customer service was very good
Recommended: Yes
Jessica Murray
May 28, 2016
Great storage close to SFSU!
This is so convenient to SFSU and is easy to get in and out of quickly. They have handcart available which made my move super easy!
Recommended: Yes
Jessica Murray
May 28, 2016
Great storage close to SFSU!
This is so convenient to SFSU, and the place is clean and easy to get in and out of. Hand carts are provided making my move super easy!
Recommended: Yes
MARIA
May 25, 2016
Excellent experience!
The assistant manager was very friendly and helpful. She took the time to make the whole experience very smooth and easy. The facility was very clean, as well as the unit we were assigned. My only suggestion would be to have more carts/ flat beds available -we had to wait for a tenant to be done in order to load our stuff.
Recommended: Yes
jessica
May 02, 2016
Close to school (SFSU) and easy to get to!
Recommended: Yes
mark
Apr 16, 2016
Easy great service
Recommended: Yes
Diana
Mar 02, 2016
excellent service via telephone prior to arriving and perfect service once there. both managers on site were fantastic and met all my needs. water offered every time! bonus.
Recommended: Yes
Will
Feb 24, 2016
Pretty good storage
Needed a cheap, small storage unit to keep my stuff while I go on an extended trip. Central Storage fit the bill on price, even if it wasn't the nicest storage unit I've been to. Felt a little run down, but honestly since I'm not living there, it works great. The price is right, was easy to get to, so that's all I need. Although I do wish there were more than 1 large cart per elevator. :)
Recommended: Yes
francisco
Feb 21, 2016
generall ok.
location is great. near lots of other else one may need to do.
Recommended: Yes
Kathleen
Feb 11, 2016
Arvin at the front desk is exceptionally helpful, especially compared to the 10 other storage places I checked out. There should be more handcarts available though.
Recommended: Yes
asoke thapa
Feb 04, 2016
It's a Good SECURE Space.
I have been renting a 5 x 5 at this storage since July 2012 till date and I have felt at home here. The staff are great and the call in payments I do are quick and efficient. Thumbs Up. I highly recommend this business.
Recommended: Yes
Emerita Gonzalez
Jan 21, 2016
Good customer service. Arvin is great.
The AAA offer is misleading because it does not confirm that one will get what is being offered on the site. I would contact the facility for first to confirm that they will be honoring what is being offered.
Recommended: Yes
Mary
Jan 09, 2016
Too Pricey For This Place
i am paying way too much for this place who ha limited hours and not a climate control storage
Recommended: No
Matthew
Dec 26, 2015
Recommended: Yes
Yakiri M. Rosas
Dec 05, 2015
The place to go
I was greeted and received great customer service
Recommended: Yes
Reid
Sep 30, 2015
Easy and cheap
Nice storage facility, clean and conveniently located, and they gave me a great deal on pricing. Would use this facility again.
Recommended: Yes
Norbert
Aug 12, 2015
Best rental experience I have had so far renting a unit. Customer service was awesome and the manager was incredibly friendly and helpful.
Recommended: Yes
Lara
Jul 30, 2015
Meh.....
Cheaper units then most storage: however, be aware that customer service is slim, as are open office hours. Requires 30 notice to close contract. My armchair ended up with mild on it from leaky roof.
Recommended: No
Violeta
Jul 29, 2015
Good storage
Friendly and helpful staff, clean secure storage. gets crowded on the weekends and parking is limited, also cars are not always available
Recommended: Yes
Laurie
Jul 28, 2015
Easy ... No fuss
Daly City storage was a concur r location from SF... I was able to use autopay and when I forgot the access code, there was a kiosk that was able to text or email it to me! I would definitely recommend this place!
Recommended: Yes
Annette
Jul 28, 2015
Armin was a wonderful help and got me the exact unit I was looking for. Spent a lot of time explaining the terms and showing me different units. Great experience.
Recommended: Yes
Frank T
Jul 24, 2015
Good short-term storage for your "stuff"
I used a medium-sized storage bay for about 1/2 a year. Anything longer and you have to start wondering if it's cheaper to sell the current stuff and re-buy when you need it.
The storage facility was reasonably priced, conveniently located, easy to access, clean, and well-lit. I would use it again for my short-term storage needs.
Recommended: Yes
William F. Bosque, Jr.
Jul 03, 2015
Good place for several months near home
Convenient place. Friendly service.
Recommended: Yes
Leslie
Jun 12, 2015
As we came in we asked to see a bigger unit. The staff was friendly and helpful. They showed us the facility and explained procedures. However when I tried to pay and showed the reservation they tried telling me that they were not going to honor the Triple A discount (first month free) because it was only for smaller units they no longer had available. They said I didn't have a reservation and that what I had done online was just a place holder. At first they said they would wave the admin fee to make up for it, but that I would have to pay for the first month the same. After discussing with them "false advertisement" and it being an error on their end and not mine. They were eventually willing to honor what I had originally requested. In the future they need to make sure that any advertisements or promotions are up to date with their office staff. They said it was an error on spare foot and apologized for it. At the end we received the first month free and were happily on our way.
Recommended: Yes
Pilar
Jun 07, 2015
it is ok storage unit
- you have bring your own lock
- hours are few
- phone ppl not very helpful
-location feels a little crowded and akward
Recommended: Yes
Negar
May 30, 2015
Recommended: Yes
rene
May 27, 2015
very nice
call center gave me first month free for AAA membership. this was not honored at the facility other than that every thing is great
Recommended: Yes
Jesse
May 26, 2015
Pricey but happy with product
It's northern CA. Everything is pricey. The manager of the facility was the key to securing my business. Great customer service.
Recommended: Yes
Phyllis
May 25, 2015
Very efficient and friendly.
They made what could have been a very stressful experience stress free. Paper work and move in went quick and smooth and pricing was very good. Arvin was a pleasure to work with.
Recommended: Yes
Amanda
May 23, 2015
Recommended: Yes
Mari
May 20, 2015
Great stuff
Using for school supplies over the sunmer
Recommended: Yes
Mike Martin
May 19, 2015
Easy move.
could have had a better elevator door that stayed op more but other than that, good
Recommended: Yes
Maria
May 18, 2015
Good experience, good customer service, and very clean facility
Arvin was very helpful and patient, as we arrived to the office five minutes before closing time.
The facility was very clean, and seems to be very secure.
Good experience overall.
Recommended: Yes
Zakeous
May 12, 2015
storage size was good for my need with good price.
Recommended: Yes
Jourdinae
May 04, 2015
The best storage place I have been to!
I went to this storage place to store things because I am moving into my own place. The lady at the front desk was so nice when I walked in and answered all questions I had. She showed me my storage space, told me where I could park, showed me the carts that I could use, and helped me with my security code for the elevator.
Recommended: Yes
Jourdinae
May 04, 2015
Recommended: Yes
adam
Apr 27, 2015
Good value
Easy, standard storage building.
Recommended: Yes
karen
Apr 05, 2015
Customer service
Agent in the office was really accomodating and friendly, open to help.
Recommended: Yes
Roberta pinto
Feb 04, 2015
great
the elevator is a bit off and runs on its own terms but overall a good experience
Recommended: Yes
vicki Mares
Jan 25, 2015
the assistant manager Julie was extremely helpful showing me the unit actually got me to upgrade to a larger unit. shes a keeper
Recommended: Yes
Josh
Oct 06, 2014
Recommended: Yes
Ariel
Sep 20, 2014
after registering @ kiosk we were given access code - didn't work. tried every 20 minutes for over an hr, tried secondary code from customer service. CS left voicemails w/all 3 emergency contacts and didn't hear back. overall this delayed our moving significantly and we had to get a hotel room so that we could drop off our stuff in the AM! folks @ desk waived our next month. but the thought that a whole trip could be derailed bc of a computer error (for instance, we keep our camping gear in there!) is disconcerting.
Recommended: Yes
Henry
Aug 04, 2014
Good east move in
Recommended: Yes
Laura
Jul 31, 2014
Very helpful and friendly.
Recommended: Yes
Kelly
Jul 18, 2014
Great for the price
Getting this storage unit on short notice was a smooth experience. The staff was helpful and courteous. Even on weekends it is easy to park and access your unit.
Recommended: Yes
Sandra
Jul 13, 2014
Responsive customer support. Fair and clear heads up to late fees and etc.
Recommended: Yes
juliet
Jun 27, 2014
I reserved my space online and drove down on a Sunday at 11:30 am to check in to the space. The Internet website said Sunday office hours were 10-2 pm. when I got to Central Storage in Daly City the office was closed/locked! I think that is a bit of false advertising. I called the number on my online reservation receipt and was able to speak with someone, nice woman whose name began with a V. she walked me through the whole process at the kiosk....I didn't know about the monthly insurance fee...you all should state that in your advertising in large print. I understood about the $20 one time administration fee, but not about the surprise monthly insurance fee. Anyway, the computer at the kiosk gave me a password that was too long! then the nice lady at your call center gave me a new temporary password. I hung up with her and tried to code in the elevator to check out my unit, the code didn't work, but another tenant was coming out of the elevator, so I rode it up to my unit. Once I found my unit, I was really upset because there was already a small lock on it! I called the service center again and asked the same woman what to do. She said she would call the manager...who lives on site! 10 minutes later he was there, and told me they put locks (the managers locks) on empty storage units so no one goes in them. he took the lock off with his key I checked out the unit and it was fine, I went down to the office with this manager to get a new access code to use the elevator and to buy a new heavy duty lock. Once inside the managers office, the security alarm went off!!! I was stuck in there for 3 minutes with the blaring alarm harming my ears while the young manager frantically tried to turn off the alarm system. finally after talking with the alarm company for 3 minutes and many tries, he was finally able to turn off the alarm. Dazed and barely able to hear I paid $14.99 for my lock and went to lock my locker and contact my movers that they could indeed drive my items over.
Recommended: Yes
慌慮
Jun 19, 2014
I lie this place
Recommended: Yes
Douglas
Aug 02, 2013
Recommended: Yes
Grant
Jan 30, 2013
Straight Forward Storage
Julie, one of the managers here helped me out. She was very nice and very straight forward about everything. She took the time to personally show me my storage locker and the nearest elevators as well as how to log in. Price is very fair. Storage is super secure (it is right next to a police station!!!! haha). It is hard to find a cart sometimes (suppose to be left in the elevator) but compared to the yelp reviews this place was far better than the other local storage.
Hope this helps!
Recommendations - Bring your own lock and a copy of your renters insurance if you have it - you will save yourself money! (they charge you extra for insurance if you don't have it)
Recommended: Yes
Fiona
Sep 07, 2012
It was great customer service, easy access to my unit, great security, large storage space I was only surprised by the additional cost of insuring the facility as this seemed like it should have been added into the monthly fee already. It seems odd to have to pay for the facility's insurance, when I am a customer. I would just present it a different way maybe, as of course you want to be insured.
Recommended: Yes
Abraham L.
Jul 06, 2012
Really a good experience !
I went and asked to see an available unit & liked it and am now a leasee of a unit at central !
The customer service is great !
Thank you central !
Recommended: Yes
Debi
May 22, 2012
Great Customer Service
I'm storing my daughter's stuff over the summer and Central Storage is a very convenient distance to the campus. The on-site person was friendly and very helpful. The unit was nice and clean.
Recommended: Yes
MNL
May 21, 2012
great service
First time I've used them. Excellent sigh up and tour with Arvin.
Recommended: Yes
Lexi Harvey
May 20, 2012
Best Storage Unit Around!
I am a college student and I was looking for affordable storage for the summer. Not only was Central Self-Storage affordable, but the staff was very helpful and friendly and I know my stuff will be safe and protected. The first month's free & pay monthly benefits were a plus too!
Recommended: Yes
GG
May 17, 2012
onsite manager is nice
onsite manager is nice, he showed everything in details
Recommended: Yes
Dee
Apr 24, 2012
Good Value for the $$
The on-site person was very nice - I felt good about putting my items in their facility
Recommended: Yes
PS
Apr 13, 2012
The manager was amazing! Great Customer service!
They could use a few more carts.
Recommended: Yes