Thomas Wilson
Jun 30, 2023
Unit is fine
The latch is a bit mangled from an attempt to break in, but still locks fine. Long walk to unit. Unit very far from office. Very few carts, often not available at distant office. Access hours limited, closes much earlier than most.
All things considered, the rental fee for the unit is better than many. On site personnel friendly and helpful.
Recommended: Yes
Noah
Dec 03, 2022
great storage, great prices
the manager was super friendly and it was all around a smooth move
Recommended: Yes
Brian Fleischli
Oct 06, 2022
Decent
The unit is fairly clean, easily accessible, and reasonably priced. One fault I have is there weren’t any places to throw trash away.
Recommended: Yes
Akshaya
Nov 30, 2021
A really nice move in experience. Thanks! :)
Facility is very well managed and the prices are very reasonable. The staff is very friendly, empathetic, kind, and understanding. Kudos!
Recommended: Yes
Sheel Gupta
Sep 15, 2021
Great customer service
The woman working the front desk was extremely warm and helpful.
Recommended: Yes
Shannon
Aug 17, 2021
Good price and clean
The unit was clean and a good price. The only downside is that there is 1 elevator for a large area of units so we had to wait behind another group unloading their UHaul before we could begin.
Recommended: Yes
Andrew Billon
Aug 03, 2021
Great experience
Easy access, customer service is really good, seems very secure, simple, no contact.
Recommended: Yes
Daljeet
Nov 26, 2020
Overall Good
Everything is good, pricing, neat and clean storage. I am only giving 3 to customer service as I didn't get clear information on insurance. Executive said it is required but I believe per papers it is not required and as per customer wish. So there was a confusion. So I spend 15/month which was not required.
Recommended: Yes
Debra Anderson
May 18, 2020
Stephanie was very professional
Stephanie was very professional, and helpful. There was a situation regarding the unite we reserved, however, Stephanie took great care to help us get the best unit for our needs.
Thank you
Recommended: Yes
Huali
Apr 13, 2020
nice and kindly service
nice and kindly service, very clean and quiet environment.
Recommended: Yes
Shawny
Apr 11, 2020
Storage search engine
The facility and grounds are super clean.
Recommended: Yes
Jerome Driscoll
Nov 12, 2019
The employee was great she walked us...
The employee was great she walked us through the process.
Recommended: Yes
Satisfied customer
Sep 11, 2019
Fantastic customer service
Fantastic customer service
Recommended: Yes
Monsae Tucson
Jan 02, 2019
David jr
David jr. Was awesome. Down to earth straight to the point kind of guy. Friendly and patient with all my questions. Facility is nice. Space is nice. Over all great experience
Recommended: Yes
Mario Baraona
Jul 05, 2018
Kim was an excellent adivsor on...
Kim was an excellent adivsor on selection of unit, understanding prices, as well as all pertinent information on the guidelines of the rental unit.
Recommended: Yes
Vinod Neelanath
May 22, 2018
Great facility but inconvenient access timings
The timing to access the facility is inadequate. Would be better if the facility is open from 8am to 8pm in the weekdays so that people can access after work or before going to work
Recommended: Yes
Sandhya Dodda
Jun 26, 2017
Public Storage experience
The experience was good but pricing kept on changing
Recommended: Yes
Someone
Jun 23, 2017
Easy check in with sufficient ...
Easy check in with sufficient information provided
Recommended: Yes
Brian Hagen
May 14, 2017
Kim was very helpful, answered all my questions, and got me checked in and set up with no problems.
Recommended: Yes
Justine Bugarin
May 10, 2017
Jonathan helped me out with my reservation and paperwork. Space was exactly what I needed. Kim and Joan were instrumental in smoothening my 'vacate' process. I'd use their services again.
Recommended: Yes
Christopher Posada
Mar 31, 2017
Jonathan was of great help in finding the space that I needed. Even though I arrived at 5 minutes to closing. He took very good care of me. Thank you for all your help Jonathan
Recommended: Yes
Buddy Davis
Mar 27, 2017
This location always seems to have some type of maintenance issue. The gates seem to always be broken, same with the elevator (heads up, there is only 1 elevator, most of the buildings have only stairs), and transients seem to always be living in one of the units. Then there have been several break-in per year. For the price (high), there is no real security nor active monitoring / notification. I'd recommend newer competitors if these are must-have or issues you are concerned with.
Recommended: Yes
Lesli
Aug 02, 2016
Great facility
Kim, the manager, is wonderful. Facility is clean, well maintained, and temperature controlled.
Recommended: Yes
Rupa Chovatia
Mar 27, 2015
IT'S WORTH IT.
THIS IS FIRST TIME I HAVE RENTED STORAGE WITH PUBLIC STORAGE. AND I FIND IT REASONABLE FEES FOR THE STORAGE SPACE. AND MANAGER & STAFF ARE VERY RESPONSIVE TO ALL QUESTIONS, PROFESSIONAL WITH HUMBLENESS. SO BASICALLY I FEEL HOME & SAFE WITH PUBLIC STORAGE.
Recommended: Yes
Rina Tingala
Nov 16, 2014
Very satisfied.
Sales person, Ken, is very accomodating. Clean facility.
Recommended: Yes
Debra Castillo
Jun 03, 2014
Public Storage is great
I had a great experience at public shortage on warm springs in Fremont. The staff was very helpful.
Recommended: Yes
David Lee
Apr 09, 2014
Very Helpful
I have a little storage unit located in Warm Springs, Fremont, CA, Ken is the manager there, he is decent, very helpful and care his customers, whenever you have questions and needing help, he will be right there for you, thanks Ken !
Recommended: Yes
