Jim
Jun 19, 2024
Place is clean
Good facility. Good location too
Recommended: Yes
Verdis Rogers
Mar 08, 2021
Too many additional charges
Should be able to provide your own lock
Recommended: Yes
Edwin Hall
Sep 28, 2020
The staff was very friendly and...
The staff was very friendly and professional. The space was clean. It met all of our needs.
Recommended: Yes
AJ
Aug 14, 2020
Great customer service
Great customer service, fast and easy
Recommended: Yes
William Callahan
Aug 08, 2020
"Joy" was outstanding!
"Joy" was outstanding!
Courteous, clear, informative, diligent, efficient, patient, helpful and especially caring. Thoroughly professional!
On a second site visit, Arlene was outstanding as well!
Great staff!
Recommended: Yes
ELDIO GOMES
Jul 16, 2020
I didn't like the no option to use your...
I didn't like the no option to use your own padlock, we use yours or we can't rent the space. If there was no option, you should give the lock for free.
Same thing about the insurance, too expensive with no option.
It use to be a good place to rent a storage.
The place is great, the location is great, it needs some work on keep the place clean
Recommended: Yes
Gustavo
Jun 13, 2020
Excellent
Karen was friendly and very informative. Definitely would like to keep working with her and any of my future rentals.
Recommended: Yes
Maher
Jun 01, 2020
Very easy move-in!
It was very easy to move in. The unit was clean and as described! thanks!
Recommended: Yes
Kayla
Apr 23, 2020
Good olacet
The staff are very kind, the facility is spotless, and security is very well maintained
Recommended: Yes
Shin Lee
Mar 28, 2020
Kody was great help
Kody was great help! This was my first time at a Public Storage, and he explained all the sizes, prices, and hours so easily. We were able to see the units that could've been a possible choice for me. I'd recommend this location for sure.
Recommended: Yes
BerndOfferngs
Nov 10, 2019
Very happy with our experience so far.
Very happy with our experience so far.
Recommended: Yes
Kathleen Simmons
Jul 17, 2019
My honest opinion is that I am anti...
My honest opinion is that I am anti being told that the first month is only $1.00 but that is not the truth.
Recommended: Yes
Ingrid Griffin
Jul 01, 2019
Very nice and helpful staff
Very nice and helpful staff
Recommended: Yes
Jose Perez
May 31, 2019
Very clean facility
Very clean facility, and air conditioning in storage units!
Recommended: Yes
Nelson Ramirez
Apr 08, 2019
Nice staff and clean facility.
Nice staff and clean facility.
Recommended: Yes
Martine Saunders
Feb 12, 2019
Keep doing what you're doing!
This being my firsts experience with Public Storage I found it to be quite well managed. The staff was well trained and courteous. I was surprised to discover the amount of security built into its operation. Being a Senior I found it somewhat pricey. I do appreciate the cleanliness of the entire facility. I
Recommended: Yes
Billy Harris
Sep 04, 2018
Customer Service is #1
I made my reservation online and when I got to the facility realized they did not provide after hours access. The manager went out of her way to connect me to another facility within my driving range that met all of my needs - and even got me a cheaper rate! Excellent service!
Recommended: Yes
Mario
Aug 31, 2018
Smooth sailing
I made my reservation on-line and received a follow up call promptly with an invitation to visit the property from Kody. When I got there Arlene took me through the process and I was a happy camper. You do have to replace your light bulbs more frequently. Since you can't have any within the unit we rely heavily on the light in the hallway.
Recommended: Yes
Miss Rae
Apr 23, 2017
Very friendly staff. Made it a fast and easy signing experience for my storage unit. Storage is very clean and the air conditioning was a great plus while moving in. Thank you Brenda and Andie!
Recommended: Yes
Mr David
Apr 18, 2017
Adie and Brenda provided great customer service. Adie is hilarious. Sandra was very helpful the first time I came. Brenda you are the bomb. Overall, they made my experience extremely pleasant and doubt it would've been the same without them. Seriously, they are thee best. I highly highly recommend.
Recommended: Yes
One One
Apr 18, 2017
The customer service is excellent. Adie and Sandra are amazing and very helpful.
Recommended: Yes
Jane A Kamiya
Mar 17, 2017
Sandra was excellent!!!. Her attitude and the way she presented herself was continually pleasant, attentive, and patient. She listened very carefully to muy situation and my needs. I ama realtor attempting to accommodate my client who is presently out of the area. My client is a existing customer of Pubic Storage. Sandra was also helped to make a call to my office as i forgot my phone there. In spite of nearing the closing time, she continued to exemplifying fantastic customer services. She even stayed longer to make sure I understood everything to process me. I would highly recommend Sandra and this location . Please be assured I checked several other companies and location.
Best regards,
Jane Kamiya
Recommended: Yes
Elaine Jauregui
Mar 09, 2017
The Staff is professional and the facilities are secure and clean.
We received phone calls verifying our appointment and the Francine was helpful over the phone and in person. She helped choose the right size unit, and assisted us on some extra supplies. Security is very important to us and we could the monitors. I like that you have to put your code into everything, including the bathroom. Having indoor parking to unload is a plus in case the weather is inclement. The lighting is great and the storage unit is very clean. We also like that the hours are not short.
Recommended: Yes
dblock538
Feb 08, 2017
The ladies in the office are amazing. Sandra, Andie, Katherine provide good service. The facility is very clean. The property manager Adie is my favorite!
Recommended: Yes
Marsha Aguon
Nov 16, 2016
Francine was awesome!
I called that day and got an appt. that day. She showed me everything that I had to know. Great manager. Answered all my questions.
Recommended: Yes
Deanna Clark
Nov 09, 2016
5 stars
The people are super nice and very helpful
Recommended: Yes
PLH
Mar 29, 2016
I was misquoted on the type of unit that I wanted.
I was misquoted on the type of unit that I wanted. I find the pricing to be a bit high for their smaller units.
Recommended: Yes
J. Lee
Mar 29, 2016
Great place for storage need.
Clean, safe, good access, great service and this place has the best price.
Recommended: Yes
Angela Bailey
Sep 30, 2015
The best storage company ever!
I rented with this company before and I'm a repeat customer. I came back because the online process was very easy and the office staff was very helpful. The facility is very clean and well kept.
Recommended: Yes
M. V.
Sep 01, 2015
Amazing Customer Service!!!
Addie was great, she walked me around the facility and was extremely knowledgeable! If I ever have to store something again, it will be here!!!
Recommended: Yes
wendyo96
Aug 25, 2015
Great customer service
At the particular location where I happened to get my storage unit, the office staff is so friendly and helpful, every business should treat their customers with friendliness and support the way this location does!
Recommended: Yes
Sparkles Davis
Jun 02, 2015
Exellent service
My service was fast inexpensive and convenient.
Recommended: Yes
Alex
Apr 15, 2015
The facility & people are very nice, however....
...the hours aren't quite long enough and the thing that really ended up being my issue, was the fact that you can come to your storage unit anytime till 9pm, but you can't use the carts they provide anytime after office hours which happens to be 6pm!!! (Thanks for lettin me know this crucial bit of information before I got there at 6:30pm with a truck load of stuff!) >=[ That really made things quite difficult. And the elevator that closes on you within 3 seconds of opening doesn't help much either. Especially when your trying to take item by item up to the 3rd floor. So yeah, I'd like to give them a higher rating... ...but, unfortunately, the above mentioned issues drop my rating down to 3 stars. =(
Recommended: Yes
Guy Witherspoon
Apr 03, 2015
Outstanding customer service
The process of getting a storage unit was simplified by the agent and the prices were competitive with other storage facilities.
Recommended: Yes
Paul C
Feb 15, 2015
The best!
Absolutely the best, although I would recommend a 24 hour access
Recommended: Yes
Karla Scott
Jan 17, 2015
The customer service was great.
My check in was done in a timely manner. The crew was very helpful, they made sure I understood everything. We did a walk threw of all procedures and every time I've been back since greeted with a smile and they remembered who I was.
Recommended: Yes
Stephen Townsend
Sep 16, 2014
Overall a Great Experience
The indoor loading/unloading area is perfect. The Staff is helpful and informative.
Recommended: Yes
Tamrie Freeman
Aug 16, 2014
Very satisfy with the company
I like the way they keep it clean and I feel safe when I am there.
Recommended: Yes
