Cam
Nov 29, 2020
Great
It was fantastic thanks. Got some help; he was friendly.
Recommended: Yes
Bonnie Breese
May 05, 2020
The customer service was excellent!!
The customer service was excellent!!! They were very nice and helpful. Very aware of customer care during ??virus. Took extreme precautions to keep us safe. Thank you very much. I am so glad I chose your facility. Thanks again, Bonnie
Recommended: Yes
John
Mar 09, 2020
all good
all good nice location for me all my routes are in close range
Recommended: Yes
Donald OMalley
Dec 24, 2019
Good people
Good people, generally clean. Lighting inside 10x20s would be helpful. Semi-useless security. Overall tolerable. :-)
Recommended: Yes
Jacqueline Bianchi
Oct 09, 2019
Brian was the Sales Representative who...
Brian was the Sales Representative who assisted me with the purchase of my new unit at 7246 Hollister Ave, Goleta, Can 93117.
I happened to do my homework re your company and it's offers. I was happy to work with a gentleman who was professional in his manner, patient concerning me and my many questions etc and in the end got me a 5X6 unit which I'm very happy with.
High marks for Brian's expertise and courtesy. Thank you.
Recommended: Yes
Alan Brian
Aug 05, 2019
Every thing went fine
Every thing went fine
Recommended: Yes
Tim Merritt
Jul 08, 2019
The process takes a little time but all...
The process takes a little time but all our needs were met even having to switch at the last minute to a larger unit. I do have to say less than 24 hours we came back to put some stuff in and there were ants so we are disappointed in that.
Recommended: Yes
Randy Potts
Jul 05, 2019
Great staff, clean facilities.
Great staff. Not happy about the requirement to purchase insurance on my stuff for additional monthly cost. The good part is that it will be an incentive to get my stuff out of storage sooner than later.
Recommended: Yes
Stephan Wierzbicki
Apr 08, 2019
Everyone everyone was great there
Everyone everyone was great there
Recommended: Yes
Jj
Nov 12, 2018
So far everything has been very good.
So far everything has been very good. The workers very helpfull and the place very clean.
Recommended: Yes
Anne Amoury
Sep 10, 2018
I needed storage unexpectedly and in a...
I needed storage unexpectedly and in a hurry. Public Storage came to the rescue. Employees were polite, kind and knowledgeable.
Recommended: Yes
Helen Will
Sep 07, 2018
The set up of the facility.
The set up of the facility, service, and cleanliness of the facility is great. Security and safety is OK. The reason for saying it is only OK is that I have seen children running around the loading area and corridors, unattended. Yes, the associated adults are around, but not controlling the behavior of their children. Last Saturday, Sept 1, 2018, a family of at least five, was moving items into their car from building 2. Their youngest daughter was running around in the parking-loading area with a blue, personal shopping cart, made of welded metal wire cage. She was running after her father, who was not paying attention to her movements. The child rammed my vehicle with her cart, leaving scratches and blue paint on my bumper. I yelled at the child, yet it took the father several minutes to even come out and look at the damage. Sorry, is what he said and came over to look at the damage. Yet he promptly walked away making no gesture to potentially offer reparations. He said it was an accident. So what! That is not good enough. Children should not be running around as though your storage facility is a playground. The mother angrily mentioned that earlier her child potentially could have been run over by a truck in reverse. AGAIN, children, especially small children, this child was about six years old, should not be running around by themselves. If this child had been hit by a truck in your lot, this could have been a problem for your facility as well. There are no signs cautioning (stupid, inconsiderate and careless) parents to keep children under constant supervision and at their side. This is a bad trend in America, that parents use public and private business facilities as a romp area for their children as they conduct their business. This is not OK, and companies such as yours, should care more to keep the area safe for all clientele, people and property. I do not want my life or property endangered by stupid, inconsiderate and careless parents. I am angry at the damage to my vehicle. These parents had no intention of covering any damage, they simply wanted to pass the blame onto someone else. Please change your policies and your signage. I am grateful the child was not run over by a truck. Parents beware.
Recommended: Yes
Wendy
Apr 05, 2018
Night time lighting
Great service, great price. It would be even better if there is night time lighting in the unit.
Recommended: Yes
Matthew
Mar 26, 2018
They did what they said
They did what they said. No bait and switch tactics.
Recommended: Yes
Br G
Mar 02, 2017
I had an awesome experience here! The customer service was exceptional, and all of my questions were answered. Jay was knowledgeable about the property and very helpful in suggesting alternative storage units. Thank you Jay and everyone else who helped make my decision easier to rent from public storage!
Recommended: Yes
Taylor Hall
Feb 20, 2017
There's some spiders but if your stuff is in plastic tubs its fine. Other than that its kept very clean.
Recommended: Yes
Rashad Taylor
Feb 03, 2017
Top notch security. Friendly and helpful staff. Manny made my move in go smoothly.
Recommended: Yes
Jenny Uribe
Oct 05, 2016
Later hours of operation.
Everything is great staff is great. Very helpful and very funny. But i wish wish the gatw hours were more convenient l For example right now gate hours are 6 am ton 9pm Goleta ca location. Idealistic hours would be 5 am to 11 pm . Why because it allows more time in the morning if you need to get to your storage if you work really early hours.also if you work later hours. TX u
Recommended: Yes
Juan Gutierrez
Sep 06, 2016
Love the storage
Everyone there is helpful. Big Unit that you could drive up to and affordable love it
Recommended: Yes
Gayle Chatham
Dec 15, 2015
Great
Your employees that I dealt with were very professtional, knowledgeable and helpful. Explained everything that I think I will need to know and very courteous. Thanks you.
Recommended: Yes
Darla Hauschild
Nov 12, 2015
Good place, good people
They were helpful, professional, kind, & efficient.
Recommended: Yes
Barry
Oct 27, 2015
Storeage Solutions
All were professionals.
Recommended: Yes
Charles Hamilton
Dec 16, 2014
As advertised
I said my homeowners was enough insurance ; but still charged . Checked with my ins. agent to substantiate my interpretation ( correct in the first place) called the local office and told Imust come in and personally sign off on ins. coverage---which I wanted to do in the first place. Now , of course have paid for an un-neccessary month of ins. coverage. Otherwise very satisfied.
Recommended: Yes
