Mario sidney
Aug 24, 2024
Great service
Great service recommend to friends and family
Recommended: Yes
Mario Sidney
Aug 22, 2024
Great service
Great service recomend to friends
Recommended: Yes
Jenny cruz
Jul 23, 2022
Good but needs to be checked and clean for glass and nails on floor
Customer service was good. Renting a unit was easy. The only thing is whole walking to go see what unit work for me, I stepped on a huge nail on the floor. I had to pull out with my hands and I was bleeding. I guess another guest must have dropped it when moving in or out of a unit
Recommended: Yes
Chardonnay Bunkley
Jun 06, 2022
Quick move in, great customer service!
Quick move in, great customer service!
Recommended: Yes
A. Cervantes
May 17, 2022
Awesome Facility
Great location, safe premises, Brand New storage units рџ‘Ќ. Best of All. Great knowledgeable staff. Pricing is not bad for a great location
Recommended: Yes
Barbie
Jan 31, 2022
great place, great price, great service
great price great place great service
Recommended: Yes
Jose A Vargas Alvarez
Apr 01, 2021
Nice and clean facility
Very nice and helpful manager who attended me. Walked me through the process, and explained everything in depth .
Recommended: Yes
桓歡
Jan 26, 2021
Definitely Rent
Great space, amazing team to support. All the units are climate controlled.There’s an app that can control entry so you don’t have to touch the keypad and risk gathering germs.
Recommended: Yes
James Rudy
Dec 21, 2020
Great customer experience
SpareFoot call in staff was very friendly and helpful and found me exactly what I needed
Recommended: Yes
GABRIEL
Aug 26, 2020
They Need Customer service training
Few days ago, i went to get some things from the storage, when i park at the loading zone, were some trash on the floor, i move it, ( the trash ) to the side, and i did my things, when i left, i was on the way home, i receive a call from storage office, lady was kind agressive and rude saying that i left trash on the loading zone, i ask her to check security camera again and call me back, she did, and she call me back, saying bla bla bla about rules of the location, she saw on the video that i dindt, and didnt apologize for the way that she talk to me first.
Im looking for another storage on this days to move my stuff from this location.
Recommended: No
Katherine
Jul 27, 2020
So easy
I completed my reservation online, the facility called to confirm, and I completed my rental onsite so easily. Great experience.
Recommended: Yes
Erika
Jul 17, 2020
Great process and service, very clean facility
It was a very simple online process and a call to confirm my move-in. The code was SMS Texted and emailed to me, my lock was waiting for me inside my unit when I arrived. Great process and service, very clean facility.
Recommended: Yes
Tina Jordan
Jul 13, 2020
I had a great experience
I had a great experience. Staff was very helpful.
Recommended: Yes
Emily
Jul 02, 2020
Lots of Space
Nice but wish I wasn't on the 3rd floor.
Recommended: Yes
Charlotte
Jun 14, 2020
Above expectations
Very easy in and out in under 2 hours for a full 10x15 space.
Recommended: Yes
Andrea F.
Jun 06, 2020
Efficient, Professional & Friendly
Check-in was quick and easy. Their COVID-19 adjustments were great. The unit was clean. Very happy with my decision to use this facility. The price was excellent. I only wish I could have used by apartment insurance instead of having to buy their coverage, but not mad since I got such a great for 10'x15' unit ($1 first month/$81 mo. after that.-size can accommodate four rooms.) The service was amazing with a highly professional and friendly staff. I would definitely recommend to family and friends. Thank you Public Storage and staff.
Recommended: Yes
Perry
Jun 02, 2020
Best storage unit in SO cal
Good service and price! Security was wonderful as well.
Recommended: Yes
Adeliz
Jun 02, 2020
Affordable space
Customer service was great. Was in and out in 15 mins. Storage unit was clean.
Recommended: Yes
Janet Valenzuela
May 11, 2020
Best case Scenario
This was the best case scenario for "needing a public storage last minute", we first called the number on the website to set up an appointment. The receptionist was very flexible with our requests and took all of our information in a matter of minutes, she even suggested our preferred storage unit size. After our call I received my appointment confirmation with instructions, upon arriving public storage employees were taking safe precautions during Covid-19 but even then the service was very professional.
My storage unit was ready to access, after I got set up for recurring payments.
While we were moving our furniture we noticed the staff walking around with a clip board making frequent checks on every unit for security reasons.
I left feeling really happy about my investment and beyond satisfied with how easy it was to arrange this even during a pandemic. Thank you to the staff at the Alameda site in Huntington Park!
Recommended: Yes
Althea Cassimere
May 04, 2020
Excellent service Thanks a million
Excellent service Thanks a million
Recommended: Yes
Hannah
May 03, 2020
Easiest move in, even during quarantine!
So easy and everyone helped me a ton. I called a bunch and I had to go change some stuff after initially setting everything up and they never seemed annoyed - just really helpful!
Recommended: Yes
Reuben
Mar 14, 2020
Great but hidden prices that aren't mentioned upfront
Good service but there are a lot of hidden costs that aren't mentioned before hand.
Recommended: Yes
Chris Tovar
Feb 10, 2020
Overall Experience was Great
Great Customer Service by Staff member KRYSTINA ...
Recommended: Yes
Alma De La Cruz
Jan 23, 2020
Why need of a key to use the bathroom...
Why need of a key to use the bathroom when is not even clean. And we need our pin to come inside the building anyway. But everything else is good
Recommended: Yes
Madaline Vinson
Nov 18, 2019
They were great and i would send...
They were great and i would send someone there
Recommended: Yes
Nikesha Traylor
Jun 04, 2019
Clean large new facility staff friendly
Clean large new facility staff friendly
Recommended: Yes
Melvina Hernandez
May 30, 2019
I would recommend Public Storage to my...
I would recommend Public Storage to my family and friends and anybody looking for a storage unit.
Recommended: Yes
Anonymous
May 28, 2019
Awesome place
Great experience only problem you have to buy the lock they offer if don't want the lock you will have to find a place that possibly sells it cheaper and come back with the same type of lock they offer if not your spending a good twenty dollars for the lock if you come to think on it they make over 80,000 dollars just in locks per public storage depending on how many units they have. So is it really necessary to force it upon your customer to buy a lock ? Just putting it out there other than that prices are awesome at affordable rates .
Recommended: Yes
Randy Sandoval
May 23, 2019
Honestly I'm very much pleased with the...
Honestly I'm very much pleased with the cleanliness and the amount of space in the facility. I'm happy and feel very safe to be hear. I greatly recommend this public storage on Alameda to everyone in Los Angeles!
Recommended: Yes
Earline Huggins
Apr 09, 2019
It was very nice the lady was very...
It was very nice the lady was very helpful
Recommended: Yes
Mary Najera
Apr 25, 2017
I love my Public Storage at the ...
I love my Public Storage at the Huntington Dr. South in El Sereno. I was going through a difficult time at home and had to downsize. The process for me was easy because of the amazing staff at this site. The site manager Lydia was very helpful and friendly both her and her assistant Linda made me feel right at home. I feel they went above and beyond to make my transition easier, I feel I made some new friends. The location hours work perfect for me and this site is alway very clean and well lit at night. I love my Public Storage and my new found friends.
Recommended: Yes
