H.perez
Aug 13, 2024
James is very helpful.
thank you to your team at public storage the employee who helped me his name is James very professional and helpful
thank you
Recommended: Yes
Lau
Oct 02, 2023
Very safe, clean space
Everything went smooth, from checking in to moving in. Very safe, clean facility
Recommended: Yes
Meg
Aug 29, 2023
Friendly Staff and convenient access
We just started using this storage unit so we'll see how it goes, but so far so good. The woman who helped us was super friendly and answered all of my questions thoroughly. You can use an app on your phone to open the gates which is super convenient and up to date with modern technology.
Recommended: Yes
Yolanda
Oct 10, 2022
Good and clean storage, very safe
Excellent service, clerk was being a professional, explained very patiently how to access everything as to get to premises and locker. Low budget pricing.
I would absolutely recommend it to a friend!
Recommended: Yes
gee
Sep 29, 2022
Customer service could use work but over all good
Customer service could use work but over all good
Recommended: Yes
Yolanda Uriel
Sep 27, 2022
Not too happy about it.
The storage units prices are not reasonable because the sizes of the units are very small and the prices are high. One thing I will like to tell you that there is only one property manager is very hard to communicate with due to shortness of staff.
Recommended: Yes
Marty McEntee
Sep 15, 2022
Clean safe secure
Clean safe secure, customer service has been fantastic. After talking to James the manager, was my deciding factor to rent from them. He’s an excellent employee.
Recommended: Yes
Francisco Alvarez/Denise Smotherman
Aug 16, 2022
100% happy we chose this location, despite the distance from our home.
The Rep that helped us was great, friendly, through and that's why we chose that location. Perfect size for are needs. I am comforted knowing my stuff will be safe while I'm headed off to bootcamp and A school.
Cisco
Recommended: Yes
Mark
Feb 01, 2021
The best storage
Secure Quiet Clean Kind
What else can I say?
100% satisfaction! Thank you.
Recommended: Yes
Carlos jones
Jan 28, 2021
Lynne was awesome
Lynne was great cover everything
Recommended: Yes
Jeffrey
Aug 04, 2020
This is a great, safe, well-staffed public storage facility!
I feel totally confident that my storage at this location is as safe as possible. The staff are always here, ready to help and to answer any questions. Public Storage has many great locations throughout Orange County. This one is just a few miles from my home. I moved my storage here to get the best price I have found!
Recommended: Yes
Alyson Thomer
Jul 07, 2020
The lady who helped us was very helpful...
The lady who helped us was very helpful & very kind
Recommended: Yes
Maureen Mitchell
Jun 07, 2020
I do want to say the storage units are...
I do want to say the storage units are clean and nice and very lit up which is nice,
Recommended: Yes
young
May 13, 2020
Overall decent
Overall good clean storage facility, however the walls of the units are pieced by pieced with several cutouts which neighbors can peak through.
Recommended: Yes
Charlie
May 04, 2020
Overall service was excellent.
The facility was clean. The customer service was good. The price was good. What more can you ask for? ЁЯШК
Recommended: Yes
Kayee
Mar 21, 2020
Good morning
Good the hard work. Actually the way customers are handle by the service provider was very astonishing. I appreciate that and also for the fast service it provide over the course time I stayed there.45 minutes turn out 15 minutes.
Recommended: Yes
Hope
Mar 18, 2020
Climate controlled units, varying sizes, competitive rates
This location has the best rates of all local public storage locations. They are well organized, clean, and fairly good access hours. Watch out if you’re planning to use the moving carts...while general access hours are longer, the carts are only available during limited office hours by checking in your ID at the Office.
Recommended: Yes
Corey
Mar 17, 2020
Clean, modern, brand new facility
Very impressed by the size and cleanliness. The management team is pretty organized as well. The facility has a number of convenience features, including transport flat beds (free), and bathrooms.
Recommended: Yes
Luciano
Mar 03, 2020
Nice new ckwan storage
Monica at desk, nice helpful & didn't miss a thing.
Recommended: Yes
Daniel
Mar 03, 2020
Im quite pleased.
Nice clean facility in northern orange county. Im happy with this find!
Recommended: Yes
Adela
Mar 01, 2020
Everything is great so far.
Place was very clean. Lady in the front was very friendly. It was a great deal!
Recommended: Yes
Audrey
Feb 28, 2020
Fits our needs
So far so good! Excellent customer service. Facility is very accessible and the price is the best in town.
Recommended: Yes
Ariel
Feb 19, 2020
Great price, great security!
This storage place had the fairest price I could find for the size I wanted. The service was friendly and professional. They have great security at every turn which makes it easy to feel comfortable there.
Recommended: Yes
Michael
Feb 18, 2020
Great prices, great staff and very convenient.
Like so many other couple (over the years) we've been putting so much in our garage we can't fit a car inside. I bought a new car so we needed to clean out our garage. When comparing the different storage companies and units we found a plethora of them. This was by far the best, starting with initial phone conversation, their pricing could no be beaten and when walking to our unit their entire building was spotless. Over the years we've need to rent a storage unit from time to time, this is by far, the best.
Recommended: Yes
Francy
Feb 12, 2020
Sparefoot was great!
There was a hidden insurance fee that the salesperson failed to mention until we had already given the credit card.
However, using Sparefoot was a great idea. I would definitely recommend the service.
Recommended: Yes
Fiona
Feb 07, 2020
Service was excellent.
Monica was very knowledgeable and thorough!
Recommended: Yes
Juan A.
Feb 03, 2020
Great Place to Rent
Great Place. Excellent Pricing
Recommended: Yes
Oscar
Feb 03, 2020
As advertised
Space as listed and staff was friendly
Recommended: Yes
Hitham
Jan 27, 2020
Love the service
Place was nice and clean ( friendly environment ) with a great price for what The I got space I got plus good customer service ( Regina ) helps a lot
Thanks again for the service рџ‘Ќ
Recommended: Yes
Maritza Diaz
Jan 07, 2020
Loveeed it
Super fast and friendly got me in and out ! ?????? super secure and cheap storage!
Recommended: Yes
Joey Hijosa
Jan 07, 2020
the facility is in La Habra corner of...
the facility is in La Habra corner of Lambert and Harbor, is well secured, very clean, the location is ideal, rented the right storage size for a good price, and most of all I was helped by Susan who's very knowledgable and friendly.
Recommended: Yes
JM
Dec 17, 2019
Everyone there is very friendly and...
Everyone there is very friendly and professional, and the property is clean and well-maintained, but I'm disappointed that the light in my unit does not light and having one is considered an "extra." They did initiate a work order for me, but now I'm being told it could take "up to a month" just to change a light bulb.
Recommended: Yes
Rene Mayorga
Sep 13, 2019
Very professional
Very professional
Recommended: Yes
Richard Ortiz
Aug 14, 2019
Monica was great
Monica was great. Very knowledgeable and helpful. Sold me a great lock for my storage rental.
Recommended: Yes
Lisa Matauribe
Jul 31, 2019
TIGHT SQUEEZED HUGS and KISSES to Denise, Regina and Monica
Denise, Regina and Monica are THEE VERY BEST!! When you're downsizing, and need a safe place for storage... you best find yourself with these ladies!! YAY!!
Recommended: Yes
Felisa Funk
Jul 22, 2019
Clean
Clean, neat n professional
Recommended: Yes
Linda Fenton
Jul 17, 2019
All about my storage experience
Luv your storage,the people are very helpful who work there always,to give you a hand in what ever help you need. I have had other storages before but this the best one I know of had before awhile ago always come back to this one you guys really earn your 5 stars, thank you
Recommended: Yes
Trent Pineira
Jul 10, 2019
I rented a 5'x8' until...
I rented a 5'x8' until.... unfortunately those measurements are false
Recommended: Yes
Ashley Valdivia
Jul 08, 2019
Staff was pleasant and informative
Staff was pleasant and informative. The initial sign up process was streamlined and easy! The facility is well maintained...couldn't ask for more!
Recommended: Yes
Irma
Apr 30, 2019
I received the best customer service
I received the best customer service. Staff welcomes you as a family. The location is very nice and Very roomy
Recommended: Yes
Angeleto Daniel
Apr 22, 2019
Susan at La Habra public store she did...
Susan at La Habra public store she did a great job she helped us out we had checked out to other storage places but when we talk to Susan everything came out all right got a good price pretty great I respect Susan she was there by herself and handled everybody at a timely manner
Recommended: Yes
Danny
Feb 19, 2019
I searched all over Orange County and...
I searched all over Orange County and could not find a deal as good as this one. The price is fair and the service I received from Monica was top notch.
Recommended: Yes
William Schenkel
Feb 11, 2019
Friendly staff
Friendly staff. Great lighting. Easy access
Recommended: Yes
Ramon L.
Feb 11, 2019
Excellent Customer service
Service was awesome, got reasonable rate 5×5 Clean environment, easy access to storage unit.
Recommended: Yes
Anonymous
Jan 11, 2019
Monica is great
Monica is great! She was very helpful and informative. She made sure we knew everything we needed to know about renting a space and kept a decent attitude despite the amount of people there were in line.
Recommended: Yes
Antonio Aguilar
Jan 10, 2019
First month is just $1 but then you get...
First month is just $1 but then you get hit with the 1 time 25 dollar fee...so 1st month wasnt juat a dollar, it was 26 insurance Just be up front about the pricing. Dont waive 1 fee, to replace it with another.
Recommended: Yes
Deborah Reyes
Oct 22, 2018
Drew was extremely nice and answered...
Drew was extremely nice and answered all my questions! Units are clean and well kept.
Recommended: Yes
Sujit Kabbinahally
Sep 25, 2018
Good service and well kept units!
Regustration was a breeze and customer service was just great. Worked with Susan who was very professional and helpful. Nice units, looks well maintained! Keep itt up.
Recommended: Yes
Eric Johns
Sep 04, 2018
All good
Pleasant staff, clean and modern facility, good price.
Recommended: Yes
Adrian Sandoval
Jun 18, 2018
Everything was fine except the fact...
Everything was fine except the fact that I couldn't usemy own lock and was obligated to buy a public storage lock.
Recommended: Yes
Lisa Babilonia
Jun 13, 2018
Great service
Great service. Friendly and helpful employees. Good security.
Recommended: Yes
Luis Antolin
Jun 04, 2018
Everyone is nice and the place is...
Everyone is nice and the place is always clean.
Recommended: Yes
Hannah Keeton
May 01, 2018
Great! Except...
The facility and staff are great! But I didnt appreciate the hidden fees at the end of everything when I signed the contract
Recommended: Yes
Mike Rodriquez
Feb 27, 2018
Pleasant experience
Pleasant experience. The manager was very informative and sensitive to my needs.
Recommended: Yes
Susan Allen
Sep 09, 2017
Public Storage made an important difference in a recent office move
We recently downsized to a smaller office space and as a result had a need for storage of excess furniture. Public Storage facilitated 11th-hour support and played an important part in ensuring a smooth and stress-free transition.
Recommended: Yes
Mary Woods
Jul 24, 2017
Everything went smoothly
Everything went smoothly. The girls in the office were very knowledgable and pleasant. I will recommend Public Storage to my friends.
Recommended: Yes
Sara Hills
Apr 18, 2017
Update: location is still under construction but for the most part it's been well maintained and the gate is working. Thank you Susan for being so helpful.
My mother rented a space at this location.
Customer service was the best.
Susan the manager is the sweetest person, she was very patient and caring. My mom had been feeling ill so she was a little slow on waking but Susan was amazing making my mom comfortable and trying to make her laugh.
About a week later she called to see how the storage worked out. I let her know it was perfect. She then asked how my mother was doing..... I was really surprised she asked, most people will go about there business.
Thank you Susan for being such a beautiful person.
Recommended: Yes
Bobby Mullinax
Mar 17, 2017
I've been at this facility for seven months now I've been interacting with Susan at the office she's been very helpful and very professional I would definitely give it a five star's and encourage anybody to use it
Recommended: Yes
Jose Garcia
Feb 21, 2017
Akamie and Susan have great customer service skills they helped me on the property while they are under construction. Great service from these two. Thanks girls!
Recommended: Yes
Effrim Volkoff
Dec 15, 2016
Susan was awesome. Super helpful, very friendly made it really easy to store our things! Plus love the three layers of security, Gate code, Door code, Roller door lock.
Recommended: Yes
Robert Anderson
Mar 03, 2015
Great Customer Service
Cliff was great to work with! He answered questions in advance via phone and when we arrived to take possession of our unit he and the staff were very courteous and extremely professional and had us in and out in no time! It was a seamless transaction and we will recommend this facility to friends and family in the area.
Recommended: Yes
Kathleen Browne
Sep 16, 2014
GREAT customer service
Justine at the front desk was over-the-top accommodating. Very helpful, and probably the best experience I have had in dealing with a storage facility.
Recommended: Yes
