Andrew Bent
Nov 03, 2024
Overall good move-in. Expensive for the small space.
Expensive for space. Insurance prices not listed online. Lots of hidden fees only explained in person.
Rep that helped (Leah) was really helpful and did a good job.
Recommended: Yes
Kiesha
Sep 08, 2023
Very nice
Very good customer service experience
Recommended: Yes
Mark Peery
Sep 03, 2023
Inexpensive, clean, easy loading and nice and cool
The facility staff are all super nice and the building itself is very clean. Elevators are wide and smooth. I’m very happy with StorQuest
Recommended: Yes
Lucy Stevenson
May 11, 2023
Very clean facility, friendly staff, and very organized.
Everything went smoothly in storing my daughter’s dorm essentials. The paperwork was easily done by the manager, and the staff is very helpful. Very clean facility.
Recommended: Yes
Mr B Jones
Feb 07, 2021
Friendly staff
Cleanliness and customer service is # 1 for this storage site.
Recommended: Yes
Juana
Jul 16, 2020
I simply just love Sam she’s great!
I love it that the air climate is good the hospitality as well as customer service is great. I’ve been to a few others and nothing compares to this place. Love love love love love this place!
Recommended: Yes
Michele
Jul 11, 2020
Love having interior unit with climate control!
I love these storage units! They are super clean, totally climate controlled, very convenient, with great access hours.
Recommended: Yes
Janae
Apr 24, 2020
Nice clean facility.
Nice clean facility. Pricing isn’t bad for the cleanliness and security of the facility. A couple hidden fees on move in but nothing outrageous.
Recommended: Yes
Ashvi
Mar 22, 2020
Terrible customer service
I was not informed about moving in before 6 pm so that the person in charge could unlock the unit. I arrived at 8 pm with my stuff as well as my friends stuff- we had around 20 boxes only to find out we had no access to the unit. We tried calling the helpline number and were told everyone lives far off and won’t be able to make it. Since I was leaving the country the next morning at 8 am there was no way I would be able to keep my stuff in the unit. I had paid for 6 months altogether. After waiting and asking for help for over an hour nothing worked. My friend had to leave with her stuff and as I was waiting for my car, I received a call saying someone is on their way. Mind you, if I received the call a min later I would have left the place without having to keep my stuff.
Recommended: No
brandon
Feb 28, 2020
Would recommend for friend
Process was honed posted online. Time limit to enter should be extended without direct deposit.
Recommended: Yes
Danika
Dec 16, 2019
Great faculty, sketchy area
The place is great with great staff but since it is so affordable the people around there take advantage of it.
Recommended: Yes
Tracey
Dec 09, 2019
Very impressed with StorQuest
I was looking to rent a storage unit and call some of the other places first and no one would answer the phone. So then I called StorQuest and Edwin answered and was very helpful explaining about the different unit prices. I came in the next day and Julie showed me the unit which was perfect for my needs, she showed me everything that I needed to know and we signed the paperwork in no time and we put some things in the storage unit that day. I was very impressed with StorQuest and their staff.
Recommended: Yes
Berna Hayden
Dec 03, 2019
Convenient
Julie at this location was extremely helpful. She helped me understand the price differences between floors. Julie greeted me with a smile and friendliness. It's a great feeling knowing that their still employee's who work as customer service, really practice customer service.
Recommended: Yes
Miriam
Dec 01, 2019
Responsive staff
Fast response to initial email. Staff tried hard to get answers to my standard and not so standard questions. I miss having any small trash can and an area to recycle boxes as in some competitors.
Recommended: Yes
Sandra
Oct 21, 2019
already did
very nice and comfortable the office people were extra nice and made me feel relaxed and feeling like I made an excellent choices of storage
Recommended: Yes
Tom
Jul 01, 2019
Great storage. Hours is only gripe.
Price is decent. New facility so it’s clean and security is top notch. Access is limited to 10pm Mon-Sat and 5pm Sunday’s. It made it difficult to get my household goods all in on a Saturday with the rental truck only being available to rent at 3pm but other than that great place.
Recommended: Yes
Daniel
Jun 26, 2019
The best option for the price
I'm very happy with this facility so far!
Recommended: Yes
Jacob
Jun 22, 2019
Great Employee and Great Facility
Was looking online for a storage unit near my house I'm moving to. Found this one right between work and home so I decided to move in. I was able to come in and see the unit before signing anything and was very impressed. Furniture carts available for customer use, elevators for the upper levels and bathrooms just in case. I also love that you get longer access hours if you sign up for auto-pay.
Recommended: Yes
Joe
Jun 18, 2019
Nice place, clean, easy access from I-8.
Really like the place, got what I needed for my needs. Was kinda surprised by the mandatory insurance but it wasn't an extravagant price. My sons like it too.
Recommended: Yes
Wendy
Jun 04, 2019
New facility
New facility, not a difficult location
Recommended: Yes
Margaret
May 31, 2019
Great!
Wonderful! Great location, easy to use, great hours, I highly recommend
Recommended: Yes
Jill
May 21, 2019
Unit was clean and easy to use
Employees were very helpful and made sure the unit worked for me.
Recommended: Yes
Leena
May 16, 2019
I loved the unit
It was great to choose storquest self storage.ЁЯЩВ
Recommended: Yes
Summer
May 14, 2019
Clean and friendly
Staff is so lovely and kind. They go out of your way to make sure you have a great experience
Recommended: Yes
Nicholas
May 06, 2019
Best storage place
The place is really set up good & great customer service from Liz & Star! I’d recommend to anyone.
Recommended: Yes
Justus
May 04, 2019
Good but pricey
This is pretty good but is a little pricey.
Recommended: Yes
Marissa
Apr 29, 2019
Really great friendly service. Clean facility.
The service was really great. Facility is very clean.
Recommended: Yes
Serena
Apr 14, 2019
The place was very clean and the people were nice.
The employees were extremely nice and helpful, the place was extremely clean, and I would absolutely recommend storing your things here.
Recommended: Yes
Suni
Apr 10, 2019
WIll Rent again and again! A experience
This was an outstanding experience. CHEAP PRICES AND 1st Month is only $1!!!! I was referred to them from a who rents a space from this Lamesa Storquest himself. It was cleaner than any place iv'e seen. New building along with nice amentaties such as private gate access, A/C, Late hours from 6am-10pm, and a sense of security. I couldn't be more satisfied. I spoke with the front desk representative Ceasar. He's definataly one outstanding guy to work with. Like i said, Will rent from again and again!. - Suni S.
Recommended: Yes
Suni
Apr 10, 2019
WIll Rent again and again! A experience
This was an outstanding experience. CHEAP PRICES AND 1st Month is only $1!!!! I was referred to them from a who rents a space from this Lamesa Storquest himself. It was cleaner than any place iv'e seen. New building along with nice amentaties such as private gate access, A/C, Late hours from 6am-10pm, and a sense of security. I couldn't be more satisfied. I spoke with the front desk representative Ceasar. He's definataly one outstanding guy to work with. Like i said, Will rent from again and again!.
Recommended: Yes
Mindy
Mar 28, 2019
I needed to find a unit very quickly.
Pleasure doing business with this company. They were extremely efficient and professional.
Recommended: Yes
Korilyn
Mar 20, 2019
Service was top-of-the-line!
Service, pricing and facility was awesome!
Recommended: Yes
Tara
Mar 08, 2019
Customer service was excellent
The lady that helped me was so funny and welcoming ....she was great .
Recommended: Yes
Brandon
Feb 18, 2019
Very clean and secure with great customer service.
Caesar helped me through the check in process and was very insightful and courteous. The facility is clean and secure. This a great place for the price.
Recommended: Yes
Zachary
Feb 14, 2019
The capital S in "Storage". Great facility!
Amazing how attentative, quickly processed, and pleasurable the entire process is with these guys. The front desk represenatatives are a blast to conversate too!(I guess you can call them sales reps) lol and to top it off, the rates are a greatly fair deal especially given its a brand new facility with all the accommodations and the 1st Month is only a $1? That like a quarter gallon of gasoline! Lol check these guys out!
Recommended: Yes
Rebecca
Feb 12, 2019
Glad I am renting here
Wonderful facility. Great Staff. Thank you!
Recommended: Yes
Michelle
Feb 05, 2019
It was great to move my household goods into a brand new storage unit.
I looked at the unit that I reserved, It was the perfect size for me. I am very happy to have a nice place to store things. The staff is very friendly and helpful.
Recommended: Yes
Cody
Jan 27, 2019
10/10
Really great service and amazing facility!
Recommended: Yes
Kimberly
Jan 19, 2019
Staff amazing
Great experience. The staff was awesome and sweet.
Recommended: Yes
Arlene
Dec 31, 2018
Amazing customer service
Excellent customer service. Super nice and friendly staff. Highly recommended!
Recommended: Yes
Robin
Nov 08, 2018
Highly recommend this facility
Remarkable facility. Secure. Very clean. Staff are great!
Recommended: Yes
