Robert Naber
Nov 05, 2024
Very professional operation!
Kudos to Gina for all of her help, showing me the unit, answering my questions and assisting with the paper work.
Recommended: Yes
Rosalie Angulo
Sep 09, 2022
Management was very helpful.
Very pleased with this storage.
Recommended: Yes
Jeffrey Labuda
Aug 11, 2022
Unit filthy
My unit was filthy , covered in dirt and debris. Lock holes didn't line up I had to force my lock on there
Recommended: No
James Finn
Dec 08, 2020
just what I needed and easy to take...
just what I needed and easy to take care of. Safe and easy
Recommended: Yes
Rebecca
Jul 25, 2020
Easy!
Easy, contactless sign-up and move-in. Good communication and customer service.
Recommended: Yes
Mary
Mar 08, 2020
Friendly helpful service
Staff is always friendly & helpful. Property is kept clean and patrolled for security. Maintenance is slow to fix bathroom that is often out of order. Would like to see rate discounts/rental rate freezes for long term rentals. Also need 24 hour access for business customers.
Recommended: Yes
Christopher Herrera
Mar 06, 2020
Great service and great price.
Great service and great price.
Recommended: Yes
Gerald Maxwell
Jun 11, 2019
Great Customer service
Great Customer service
Recommended: Yes
Christopher Reiff
Apr 02, 2019
Excellent Staff
Clean facility, fair pricing and most important excellent staff. My rental from the initial phone call to the paperwork in the office was handled professionally and with a smile--I would recommend your facility to family and friends.
Recommended: Yes
Corina Estorga
Mar 23, 2019
Really kind,very professional
Really kind,very professional, I would definitely recommend this place to friends and family. Very satisfied. ?
Recommended: Yes
JoAnne Hernandez
Dec 04, 2018
No Hassles. Easy.
My move into Public Storage was a breeze.
Recommended: Yes
Branden Hamada
Oct 25, 2018
To whom it may concern
To whom it may concern: Your employee Stephanie at the La Verne location was very friendly and very resourceful in regards to all my questions about your company and facility. I was impressed with her customer service and overall kindness with my process of becoming a member.
Recommended: Yes
Lorraine Gallegos
Sep 26, 2018
Great experience and service.
Great experience and service.
Recommended: Yes
Danita Beauchamp
Sep 18, 2018
Excellent customer service
Excellent customer service
Recommended: Yes
Arlene Smith
Aug 25, 2018
Our online reservation was quick
Our online reservation was quick, easy and at a great price. When I arrived Lisa was kind & very helpful, she helped me through the paperwork and inspection of the unit. Great service overall. Thank you, A. Smith
Recommended: Yes
Rigoberto Torres
Jul 10, 2018
Stephanie explained everything we...
Stephanie explained everything we needed to know. Extremely friendly service and staff
Recommended: Yes
Judith Moore
May 31, 2017
I think the storage uni was good for ...
I think the storage uni was good for all the stuff we had so far. The service in the office is good.
Recommended: Yes
Rebecca Campas
May 11, 2017
Regina and Cynthia C were such a great help! Very informative and friendly. Great experience. I would highly recommend the Laverne location to everyone.
Recommended: Yes
Jessica Trujillo
Apr 28, 2017
Very nice and helpful, Regina answered all my questions (:
Recommended: Yes
Dustin Mercer
Apr 21, 2017
Received amazing service at public storage La Verne. Cynthia and Regina were very helpful and made sure all my questions were answered. I will recommend public storage to all my friends and family.
Recommended: Yes
felicia aguirre
Jan 13, 2017
If your looking for storage come see Regina!!!! She is very informative and professional. She will help you get into the right size unit at a great price!!!! Will definitely recommend to friends and family!!!
Recommended: Yes
Kysha Bates
Nov 11, 2016
I had the best customer service I have ever received. Cynthia C. And Lauren were so kind and helpful. Definitely recommend you come here for storage and on their shift !!
Recommended: Yes
Taylor Hefti
May 31, 2016
Friendly staff
Nice staff. Very helpful. Didn't get all in your face about upselling. Love it
Recommended: Yes
告
Jun 23, 2015
Move in
I rented a 9x11 unit about a week before I moved in. When I got there with my truck loaded with all my stuff and before I started unloading I realized the unit I had rented was not big enough. So I went to the office and told them my problem and the person there (I do not remember her name) offered to come out and evaluate the situation. She agreed with me that I needed a bigger space and so she showed me a larger unit that I agreed would fit my stuff. We went to the office and she transferred units with only a small additional charge and it worked out great. I actually filled the larger unit with almost no extra space. The lady that helped me (I wish I could remember her name) was great!
Recommended: Yes
Jeffrey Farnsworth
Sep 17, 2014
The most outstanding storage company around in Calif
If you need a place to storage your stuff I would highly recommend public storage to you and any of your freinds. My experience was great from the time I walked in the door and looked over the grounds with the management team to filling out all my paperwork.
Recommended: Yes
Benjamin Kersten
Aug 26, 2014
Clean, easy, safe
Storing with Public Storage was a great choice. Chris made it super easy for us to move in and out. We were well advised to the size we should get and found it clean, safe, and convenient.
Recommended: Yes
Yudi
Aug 24, 2014
Easy, safe, and convenient way to store my things!
Employees were friendly and helpful. Paying is easy and convenient because there are different ways to pay such as online, over the phone, and in person. The storage unit was really hot and the light inside did not work but other than that, I am satisfied with Public Storage.
Recommended: Yes
Lacey Henderson
Aug 12, 2014
Very friendly and easy to work with!
I ordered my storage online and within minutes I had a call back to confirm. Upon arrival I was greeted nicely and had the tour and all the paperwork completed very quickly. Overall it was a very good experience!
Recommended: Yes
Rex Huigens
May 07, 2014
Quick, efficient and helpful experience.
My experience was "pain free" and finished in a timely manner. I was given the size of the units and what they reasonably could hold. The paperwork was handled smoothly. The only thing I didn't like was I was not given the opportunity to furnish my own locks. We now have all our belongings stored. The unit is very secure and the grounds are exceptionally clean.
Recommended: Yes
Wang Juan
Apr 10, 2014
very good
it is a very safe place, Jay, and May, thank you very much.
Recommended: Yes
Shannon Lawrence
Apr 09, 2014
Quick, efficient office staff and positive overall experience.
Friendly, knowledgeable staff.
Recommended: Yes
Lori Moe
Mar 13, 2014
Wonderful, safe place.
Excellent, clean, safe facility. Irma and Aaron couldn't have been nicer or more professional and helpful. I would recommend this storage facility to anyone without hesitation.
Recommended: Yes
