Irma Lastra
Jun 11, 2024
Satisfied
During a time when i was bombarded with news of moving, purely storage made it fast ,easy ,and affordable to put my things in a safe place.i spoke with the employee at front desk for about 7 minutes, was given the policy ,pay dates, amd keys shortly after.She even informed me of the moving out requirements and let me know to remove my things prior to the monthly cycle pay date to avoid giving that extra money for no reason.
Recommended: Yes
Enrique Scherer
Jun 11, 2024
Great service, clean area
As above, great service, clean area
Recommended: Yes
Butler
Apr 20, 2024
Nice clean
Fast easy check in and friendly
Recommended: Yes
Sandra Spencer
Nov 22, 2023
Was very impressed with phone and officer personnel
The ladies in the front office were very helpful. And they were very knowledgeable. They made sure I knew the hours to drop off or pick up stored items and to be careful not to be there after 10pm. I appreciated each one of them. I would highly recommend this facility to others.
Recommended: Yes
Maria Garcia
Nov 04, 2023
Fast service
I liked that I was able to get my unit right away and like the pricing too
Recommended: Yes
steve salit
Oct 02, 2023
Life saver
Found them to be conveniently priced and located.
Recommended: Yes
Tiffany Harness
Sep 04, 2023
Returning Customer
I'm a returning customer because when I used Purely Storage a few years ago everything was so simple, friendly, and affordable. Thanks!
Recommended: Yes
Vincent.N
Jan 24, 2023
It was the best Storage place in the AV.
Caroline was great, Thank you for the help.
Recommended: Yes
Sharnea
Nov 07, 2022
Professional
Great customer service Inwas in and out . Very clean and secure the staff very friendly and knowledgeable.
Recommended: Yes
Juan Palomino
Aug 19, 2022
Excellent in every way.
Excellent service, nice facilities and good prices.
Recommended: Yes
Octavia Isles-Pratt
Jul 30, 2022
Staff was courteous and informative.
Unit was clean and easily accessible. Rate was reasonable.
Recommended: Yes
Tammy
Feb 27, 2022
Friendly
Place was clean and staff was helpful.
Recommended: Yes
Mel
Nov 17, 2021
Pleasant service!
smooth check in, friendly service. detailed in hours of access & provided insurance options.
Recommended: Yes
Fern Levy
Oct 12, 2021
Clean, helpful & courteous
I looked around at a few different companies and was pleasantly surprised when coming here. The staff was helpful & courteous. The property is clean & well kept.
Recommended: Yes
Alfred Paul Gutierrez
Jun 14, 2021
Great Office Staff and on-line Customer Service
Because I was moving back to California, I had my sister research affordable storage facilities in the Lancaster, CA area. Purely Storage had the best rates but also had a special going, so we chose this location.
I was held up with a problem getting a U-Haul and a trailer, so my trip had to be delayed. I contacted Purely and they were understanding and extended my reservation hold and extra 5 days and they honored the same rate special.
Recommended: Yes
Twyla S.
May 31, 2021
Pretty good
A bit expensive but good customer service
Recommended: Yes
Jean Watkins
Apr 01, 2021
Great experience
Reserving the unit was easy staff was very helpful and understanding too my needs. Explained everything.
Recommended: Yes
Lynn & Roy Tilmon
Mar 20, 2021
Our Purely Storage Experience
My husband and I are extremely pleased with the cleanliness of your site and the professional, friendly customer service from Mailyn(?) And Tiffany wants to stay.
God bless and stay safe.
Recommended: Yes
Dawn Edwards
Feb 09, 2021
Great place
The staff is very helpful and friendly.
Recommended: Yes
Jacqueline Freeman
Jan 22, 2021
great
go for it..I like the friendliness and courtesy
Recommended: Yes
Kandy
Dec 07, 2020
Very easy and friendly
Great friendly service
Great price
Recommended: Yes
Duane Rosa
Jun 21, 2020
home owner
i really like this storage.i used to have it back a few years when it was different owners and Management and thats the reason i left i hated this place then but now i love it here the employees are really nice and always helpful and its a lot cleaner then it used to be
Recommended: Yes
Gabriella Avila
Jun 18, 2020
Online
The young women at the front desk helped me and she was so fast and polite great experience over all , definitely recommend.
Recommended: Yes
Felicia C Flowers
Jun 18, 2020
Over all good Storage, no complaints
Very clean, the ladies up front were very sweet. They can’t control the price, the discount makes the price perfect. But after the discount.. It’s a bit high..
Recommended: Yes
Benjamin
Jun 18, 2020
Good, affordable storage, friendly staff.
The thing that set Purely Storage apart from others was their special promotional pricing. Definitely the best deal on town for my needs. Staff was nice, and even though there is not 24hr access it was still plenty convenient.
Recommended: Yes
Shannon
May 27, 2020
Convenient
So far the customer service has been good, hours are convenient.
Recommended: Yes
Stephanie
May 07, 2020
Best storage facility
Everything was explained and given straight forward. Any questions or concerns was addressed with detailed explanations. The staff has excellent customer service and will recommend to everyone who wants a smooth peaceful rental storage facility.
Recommended: Yes
stephanie
May 04, 2020
Review
Customer service was great and as well as pricing but you get what you pay for, there was a lot of homeless people hanging around storage (,maybe living, idk) and was dirty.
Recommended: Yes
Ashley S. Ivory
Mar 17, 2020
Substantially a place to store all your things indeed absoultely!
The very same day I called I walked in and minutes later we were off to view the unit. It took less then 10 minutes completing paperwork, I got discounted for 2 months, a high tech security lock was provided to me brand-new for me to have and keep for free. Thank you, because I did forget to get one. Being 7 months pregnant I try to not forget things like that, so many helpful great qualities I'm for sure Purely Storage Facility & Staff Members are by far the #1, I Highly encourage & recommend Purely Storage to people all across the nation.
Recommended: Yes
Carol
Jan 20, 2020
Very friendly staff
Very friendly staff and quick service. Nice and clean units.
Recommended: Yes
Ryan
Dec 04, 2019
fission great customer service I'm very satisfied
the only thing that would make it even better would be 24-hour access other than that everything is great
Recommended: Yes
Shyanne
Nov 28, 2019
What a great storage place huh?
Wonderful customer service and a very welcoming and comfortable environment one of the best experiences with a storage facility I've ever had.
Recommended: Yes
Milton
Aug 12, 2019
Good thing to have
Great price and no problems.
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Recommended: Yes
Melissa
Jun 21, 2019
So far so good!
I only just moved in, but I am pleased with the service, price and employees are super friendly and hilarious!
Recommended: Yes
Crystal
Jun 12, 2019
Great staff and prices
The staff was very friendly and professional. The prices are fair and promotions are great. The facility was large and units were clean.
Recommended: Yes
Peter
Jun 07, 2019
Fast, easy, professional and friendly.
Very clean and secure place for an affordable price.
Recommended: Yes
BRANDI
Apr 26, 2019
Stor- rite storage lancaster ca
The person at the desk was super friendly and helpful. So far i like the place ;)
Recommended: Yes
Sheila
Mar 13, 2019
It’s great.
It’s great, I feel welcomed and overall happy about the pricing!
Recommended: Yes
Joe
Feb 05, 2019
Good customer service
Awesome people working there. Very professional and kind
Recommended: Yes
Arianna
Jan 27, 2019
Yes great customer service
Great service great prices clean
Recommended: Yes
melody Dermardirossian
Dec 20, 2018
This place is the best prices in town.
When I called around town this place had the best prices in town.I went into check out the different storage sizes available for my moms and my stuff. My mom passed away in November and I was given a 60 day notice that I had to move out because the owners were going to sell the house I was living in with my mother. I was devastated and finding it very hard to think clearly about what to do with all of my mothers stuff in the house and I was not able to find a place to move that I could afford so I also needed to put my stuff in storage. When I saw the largest storage they had available I knew that all our stuff would not fit in it. Sandy was so helpful and suggested two units 1 for my stuff and 1 for my moms stuff that actually would be less expensive for the 2 than for the 1 because there was a discount on the size units she suggested and there was not a discount on the larger one. She solved my problem and saved me money in the long run. I am satisfied with all this place has to offer drive up and drop in very convenient way to go. The facility is clean and has easy access. Thank you Melody Dermardirossian
Recommended: Yes
Tiffany
Sep 13, 2018
Highly recommended!
Great customer service, best prices! Went in and found out the storage unit was 50% off the 1st 3 months so I was able to get a larger unit then expected!
Recommended: Yes
Michael
Aug 01, 2018
Great service
Wow great service for a storage facility never been to such a nice place
Recommended: Yes
Michael
Aug 01, 2018
Great service
I would recommend this place to anyone
Recommended: Yes
