Public Storage - Long Beach - 4140 Cherry Ave

Thank you! Great job.

Tina was wonderful! She was patient with me all the way through the process.

Recommended: Yes

What a wonderful experience

What a wonderful experience at Cherry Ave! Micah was super awesome and supportive!

Recommended: Yes

Everything is great except for the...

Everything is great except for the price..$130 a month is kind of too much for a 5x10 storage.

Recommended: Yes

Really great customer service and very...

Really great customer service and very efficient thank you for proper communication

Recommended: Yes

Staff is very friendly though.

The prices are too high and I'm not satisfied with the fact that I have to buy separate insurance to make sure my items or should cure from theft this should be something then is guaranteed

Recommended: Yes

Great Customer

Tina is absolutely amazing! She was so welcoming and very knowledgeable!

Recommended: Yes

Very clean and helpful knowledgeable friendly staff

The only drawback i can see is there are no dumpsters.

Recommended: Yes

Great overall

Theres no dumpster. You have to take trash with you

Recommended: Yes

Excellent service

Excellent service. Wish prices would be lower overall to allow longer terms. Typically do not wish to spend too much for long term.

Recommended: Yes

The best storage deal in our area.

4.5 STARS out of 5. Things to do or do better. You must get out of the vehicle to enter gate code to open/close, not fun in bad weather. Have a drive up code box instead. Unit numbers are very hard to see when in the vehicle. They are small and at top of unit. Good stuff: Pretty much everything else! Great price on a 10 x 20 drive up unit, this really made a huge difference, rather than unloading to a cart, going thru a door and down a long hallway to a unit. Open long hours & open 365 days. A light in the unit to give some light, way better than nothing. Extra close to my place.

Recommended: Yes

Staff was beyond friendly!

Staff was beyond friendly!! The place is so clean and such a good feeling environment. Prices are great too! Just want to keep saying how awesome staff is here!!

Recommended: Yes

Great customer service

Great customer service

Recommended: Yes

Awesome service.

Tina was so much help and treat with respect. She did everything possible to made everything go smooth as possible. Josie to was a great help in everything running smooth.

Recommended: Yes

Every time I have rented a storage...

Every time I have rented a storage space at this location at 16700 Red Hill in Irvine, the service has been excellent. This team is very friendly and efficient and extremely helpful. They all do an excellent job! Thank you for your fantastic service with a smile!

Recommended: Yes

Very clean

Very clean, easy access to the storage lockers. The workers are helpful and friendly. Will recommend to everyone who needs a storage unit.

Recommended: Yes

Clean convenient and number one very...

Clean convenient and number one very secure

Recommended: Yes

I read on the receipt that I received...

I read on the receipt that I received after purchasing a lock from your company that I had 30 days to return items in good/same condition. I located a lock that at I had previously purchased so when I went into the Long Beach Cherry Storage facility I informed that they did not accept previously purchased locks because they didn't know where they had been or used. Why do you state you can return items if it is a selected item/s? That is a misleading statement. Please notify me of your findings in this matter at your earliest convenience.

Recommended: Yes

Easy experience

I got business done fast and the rates is affordable, good stuff. Thanks!

Recommended: Yes

Was fast and easy and very clear on...

Was fast and easy and very clear on options and prices etc. I felt like I got a good deal for what I needed.

Recommended: Yes

Polite

Polite, easy to get a unit and overall satisfied

Recommended: Yes

After a recent rental of a second space...

After a recent rental of a second space in the same facility, I was not given the promotion because I'm already renting a space so I had to pay full price. Thinking it was going to be a deal, I was disappointed not getting the rebate. Now yesterday I received an email that my first rental space is raising the price by 36.00dollars. I been there for aliitle over two years. The price is getting pricy and will have to make alternatives soon. It's crazy but it's business.

Recommended: Yes

Great customer service!

Tina and Gary were awesome. Wonderful customer service and found the exact right space for me. Thorough and pleasant to deal with. Thanks Public Storage.

Recommended: Yes

The check in and reservation process...

The check in and reservation process was super easy The staff was friendly, courteous and professional. They offered me all types of options and walked me out to show me units that were available for rent. I appreciate being shown the units. I felt comfortable knowing that all my very special personal belonging would fit inside the unit. Move in day was very easy and the access to the unit was easy. My one concern is that there seems to be renters there often spending too much time there. I don't feel 100 percent secure.

Recommended: Yes

The advertising always says $1 for the ...

The advertising always says $1 for the first month and that's how they get people to sign up but he first month this time was not $1 and due to short notice and location we had no choice. Your supposed to save money when you put stuff in storage but this place forces you to use more.

Recommended: Yes

It was very easy to rent and the people ...

It was very easy to rent and the people were great.

Recommended: Yes

Absolute great service from the guys over at public storage well diff rent here again if I ever need the extra space. Tina, Sheri, Jorge and the gang do a stand up job!

Recommended: Yes

Great place, i feel my things are safe here, they have multiple controls in place (at least in the inside buildings) so only other renters can get to the storage areas. The manager was very helpful. HINT: Before renting, go online and compare prices. I got a great internet only deal, only because the timing was perfect. The rates change often based on how many open units they have in the size you want. I saved over $50 per month on one of the largest indoor units.

Recommended: Yes

Cherie was great she helped me out alot I had her running around showing me diffrent spaces and she was so polite and kind about it. She gave me Great customer service the entire time and she found me the right size unit at a good price. Thanks!

Recommended: Yes

I don't like the idea that I can't ...

I don't like the idea that I can't choose my own rental date. Not everyone can afford all there bills and rent on the 1-10th. I didn't move my stuff in on the 1st & I will always have to pay a late fee after the 10th. When you are in a emergent situation you have to adjust but because I'm disabled and had to move for all my upcoming surgeries. That's the only reason why I had to get storage. Unfortunately, I am on a fixed income until I return back to work so that makes it difficult . I'm going to be more worried about trying not to get a lien on my personal items instead of recovery from my surgeries during these days. Otherwise, your service is just fine!

Recommended: Yes

Corrine and Jorge are a pleasure to work with. They made it easy for me to get into my new unit. I've been to other PS in the area and this has been the best experience. Thank you.

Recommended: Yes

From start to finish (actually from start to still going), this place and the ladies, Corrine & Tina, are A-W-E-S-O-M-E !!!!! After looking at several storage locations closer to my house and at first discounting this location because it's located on Cherry Ave, which can be iffy, I was referred here because it's actually in a decent area. The location is clean, it's easy to get in and out of and the staff are courteous, helpful and fun (not necessary but a bonus as far as I'm concerned). Oh ya, it ended up being less expensive too! I highly recommend storage your stuff here!!!

Recommended: Yes

trustworthy

Organized, professional and very understanding!

Recommended: Yes

Great Experience and Competitive Price

Reserving online was simple. Being able to see exactly what sizes were available at the location and then reserve it right away was great. And the manager literally called it right away (within 5-10 minutes of reserving) to set up a time for us to come in and finalize everything and get our space. The price wasn't "cheap" but was competitive. The service once there was excellent. The units were clean and well laid out and easy to access. I would definitely use Public Storage again if I need a storage unit.

Recommended: Yes

Great service and competitive priced!

I went to public storage and Kimberly was very courteous and knowledgeable!

Recommended: Yes

Location

Called public storage main office, asked us a few questions and gave us a location which was less than a mile away from my office. Went to that location and saw the storage and got a 50% discount on first month signed got the keys abd pin for gate showed us how to access it and hours of the gate done!. 30 mins total time. Thank you.

Recommended: Yes

Excellent service

Good on site manager. Clean reasonably priced

Recommended: Yes

always in good standing

i never ever had an issue with ps the company and service are the best to me over all the others i have thought were better

Recommended: Yes

Public Storage was by far our best storage option due to their competitive pricing and outstanding service.

We reviewed several storage locations and found Public Storage to have the best, cleanest, safest, most accessible storage available. Their service from every person we had contact with was outstanding. We appreciated their time and assistance in helping us decide what space we would need for our items and their competitive pricing.

Recommended: Yes

AWESOME

I feel my stuff is safe and easy to get to when I need to.

Recommended: Yes

Full service storage service.

I had reserved a unit on line and while speaking to the representative I realized I could save more $$ renting a different unit. Very helpful. Thanks !

Recommended: Yes