Bruce
Oct 14, 2024
Friendly and efficient.
Reservation, orientation and move in process was a breeze.
Recommended: Yes
Jason
Jan 27, 2024
Clean and easy to move in
Nice place, good staff. 2 lifts available.
Recommended: Yes
Jasmine
Nov 27, 2023
Top-Notch Storage: Keeping It Simple and Safe
Awesome storage! It keeps my stuff safe and easy to get. Works super well, and I like that a lot! Great customer service as well.
Recommended: Yes
Annamaria Glanas Vu
Oct 29, 2023
Excellent so far
The customer service team is professional, kind, helpful. The price is unbeatable, the space is clean like a room and very safe. The location is excellent.
Recommended: Yes
Alan Sanborn
Sep 18, 2023
10 by 10 is clean and functional
My 10 by 10 storage locker is nice and cool on the bottom floor. Not super convenient to get to but not too bad either. The carts are helpful and have, so far, been readily available. I wish there was a light in the room but I guess I can pick up a battery operated lantern somewhere. The staff has been helpful and friendly. So far, I've had a positive experience.
Recommended: Yes
Luis
Jun 05, 2023
Good experience
Good and nice service, the personal understand your need
Recommended: Yes
Teresa Ortega
Jun 05, 2023
Top storage facility service!
Helena and Valerie are pros at this location.
They are kind and compassionate to their customers. They explain the entire process to all customers. A
Recommended: Yes
Enma Bessie Rivera
Oct 23, 2022
Good location
At the office always get help if I need it.
They are happy people.
Recommended: Yes
Antonio Del Prete
Feb 20, 2022
Perfecr
Very well received at the front desk. She kindly guided me through the facility and did the paperwork. Very friendly.
Recommended: Yes
Jose guzman
Feb 10, 2022
Not bad at all
Location is great, kinda small and limited but for a no frills straight forward storage unit in van nuys this is the place.
Recommended: Yes
Betty
Jun 26, 2021
Storage short term lease
Great customer service, easy to access to storage. Price was best for what I need
Recommended: Yes
Eartha Baca
Jun 12, 2021
Awesome facility
Super nice and easy sign up. Big facility offering g many sizes of storage. Great sign ups deal as well as monthly price.
Recommended: Yes
Henry Spadaccini
May 31, 2021
Excellent Customer Service
It was a pleasure dealing with Veronica who made the rental experience very smooth and pleasant . She was highly professional, efficient and a pleasure to deal with. The space that I rented was clean and the process of storing very easy .
Recommended: Yes
Victoria Liberty
Apr 12, 2021
Fabulous experience!
I highly recommend EZ Storage in Van Nuys. Excellent customer service. Extremely convenient. Clean, safe and secure!!
I reserved, rented and moved items into the facility in two hours TOTAL!!!
GREAT place.
Recommended: Yes
Ashley
Feb 23, 2021
Great staff! Excellent service!
I was helped by two wonderful women who saw me struggling to move all my things into my unit. Not only were they polite, very informative, patient, and kind with me. They helped me find my unit and even took the time to come show me exactly where it was at again! (Its a pretty big maze of units) but I felt safe nonetheless. The ladies went above and beyond for me here and I am forever grateful for the kind gesture that they did for me that day. I was going through alot emotionally and they saw that and really actually helped. Thankyou very much and I highly recommend this storage space for everyone :)
Recommended: Yes
Jules
Feb 02, 2021
Awesome!
I love this storage facility! Super clean (always smells like disinfectant) friendly service and I always see security either roaming the halls and/or near the front gate. The prices are extremely reasonable, definitely feel like I lucked out for my storage unit. Highly recommend this place!
Recommended: Yes
Carlene
Jul 29, 2020
One of the better storage places
Found this place kind of last minute and it's a bit far from my apartment..but totally worth it. Ana was incredibly great to work with and the whole place is well kept. My only recommendation would be to add door stops to the doors that lead to smaller units. It'd make things easier when carrying boxes and such in and out.
Recommended: Yes
Tracey
Feb 11, 2020
I’m so pleased with EZ Storage
I needed self storage after leaving my apartment and my new place was delayed. I looked at several facilities and was so happy with everything at EZ Storage. I made a reservation online and was promptly called back by Veronica it was wonderful and very helpful. The staff helped make this stress-free. I couldn’t be happier and would recommend EZ Storage to anyone needing storage space.
Recommended: Yes
Tracey Taylor
Feb 04, 2020
I couldn’t be happier with my experience
I couldn’t be happier with my experience. Unfortunately there was a three day lapse between leaving my old home and my new home being available so this had to happen very quickly. The staff here were friendly and kind and so wonderful and helpful. I would recommend them to anyone who needs soft storage.
Recommended: Yes
michael
Jan 21, 2020
Cheap and local
Lower cost because it's not temperature controlled. Security is limited. Only one person was watching the property front gate when we checked in. It's the only security to the property. The Storage units can be accessed then without a security check. The Storage doors are hollow core not sold core, so they can be broken into
Recommended: Yes
Jessica
Jan 10, 2020
Gets the job done
Customer service was great.
Not fancy but serves it’s purpose.
Unit I reserved was not available so I had to take the next thing - so the rate was higher than expected but there is a 2 month discount so sorta made up for it.
Recommended: Yes
Jay Minor
Aug 08, 2019
Great experience!
I needed to rent a storage unit to hold some stuff while my daughter is between apartments. The online reservation was super easy, I got text and voice mail follow ups, and knew exactly what to expect. Upon arrival, the office staff was friendly, helpful and answered all my questions. The load in was easy the unit itself was in great condition. Overall, I was really pleased with the whole experience.
Recommended: Yes
Mark
Jun 27, 2019
Very friendly employees
The employees are very friendly and helpful with arranging move-in.
Recommended: Yes
Trina
Jun 27, 2019
yes I would recommend to my family and friends
So far so good. The staff is very professional and pleasant . The only complaint I have is my unit is too dark. A light and light switch would be appreciated
Recommended: Yes
