Jadille Concha
Sep 04, 2024
Excellent service
Congrats, It is a very good service for us
Recommended: Yes
Gayle Barrows
Aug 23, 2024
AWESOME
Received by paperwork and got key went to see the storage before moving in Very Friendly Employees both young Ladies. Came back on the 22nd Received the cart to help with moving in took us 20 minutes tops.
Thank you
Recommended: Yes
Vivianne Hindra
Jan 06, 2024
fantastic storage, I enjoy it
I like the size of the storage, I could organize my stuff, clean toilet, friendly staff member, fantastic!!!!!!!! I would refer friends to this storage.
Recommended: Yes
Vivianne Hindra
Jan 06, 2024
Fantastic storage, I enjoy it
I enjoy the storage, friendly staff member, clean toilet, clean facility. I will refer friend to use this storage.
Recommended: Yes
Gloria M Hulse Walker
Nov 20, 2023
Excellent service by employees.
Easy access, clean, great customer service, i like that I can drive my car inside. Fast and excellent customer service.
Recommended: Yes
Ron Dayan
Nov 08, 2023
Good experience
Tidy timely check in courteous
Recommended: Yes
Ronda
Sep 14, 2023
Customer Service was phenomenal with both employees I worked with
I have had belongings in storage facilities in the past, but both of these ladies were memorable in their service, Yamie and Tracy. They represent what I would want my employees to be like. The facility is also clean and the best part is that you can drive into the facility, making it easier for moving trucks for and myself to get as close as possible to my unit.
Recommended: Yes
Jatendra M.
May 02, 2023
Fast and convenient
Great prices, services and staff was super helpful!
Recommended: Yes
Annisah Medinah
Apr 19, 2023
Customer service is as great!
Liz was the front desk customer service rep. She was awesome! Very helpful, kind and accommodating. Thank you Liz!
Recommended: Yes
Angela
Jan 27, 2023
clean, friendly, convenient
facility is drive in which is convenient, very clean and friendly. only downside carts are all the way at the entry of facility, which is a big of a walk depending where your storage is.
Recommended: Yes
BETTE
Jan 19, 2023
Very helpful!
I was desperate to find a storage unit at the last minute. The fact that I was able to find one with first month free and a drive up facility (very convenient in this day in age) was a miracle. The young gentleman who helped me was named Marquis. I think I may have his name wrong but I recall it being along those lines (I'm terrible with names). Also the two young ladies working at night were very helpful. All staff were professional, helpful, not entitled in the least bit the way we see in customer service a lot in LA. Very pleasant experience during an extremely stressful time in my life. I truly appreciated the smooth transaction!
Recommended: Yes
Dayana Y Silva
Jul 15, 2022
Great experience
Excellent units clean spacious and customer service is great prices are fair
Recommended: Yes
Jessica Aguilar
Jan 25, 2022
1st MONTH IS FREE!! SAVED $178!!
Very clean!! The only bathrooms for us, storage renters, is next to the Office on the 1st floor!! Need 4-digit access code to enter. Staff is pretty cool. I chose this storage facility b/c of the 1st Month Free Rent!! I thought Extra Space Storage was the only storage that offered this deal!! Location is prime, too!! Right next to La Brea & Expo Metro train station.
Recommended: Yes
Dallas White
Jul 28, 2021
Amazing facility!
Amazing staff and customer service! Thank you!
Recommended: Yes
NICK SCOFIELD
May 03, 2021
Great price, great people, very clean
Can't say enough good things about my move in experience here. Best customer service I have experienced in a long time.
Recommended: Yes
William Chang
Jan 01, 2021
Great clean space
So far so good! Moving in was quick and seamless.
Recommended: Yes
Manuel Garcia
Dec 23, 2020
Great price, convenient location!
Great price with move in specials. The girls at the front desk went out of their way to find a unit most convenient for my needs. Would highly recommend.
Recommended: Yes
Leo
Aug 04, 2020
The Best
Overall the best in the area hands down тЬКЁЯП╝ЁЯТпЁЯШО
Recommended: Yes
Steven
Jul 17, 2020
Great Staff
Great staff, clean and convenient.
Recommended: Yes
Binyomin
Jul 03, 2020
Great customer service
Highly recommended....top of the line facility.
Recommended: Yes
Noah
Jun 14, 2020
STREAMLINED CLEAN & HASSLE FREE!
I was able to get a 10x10 storage unit within hours of searching the web and contacting this location on S La Brea in LA. During this COVID19 pandemic the amount of professionalism invested in their admin procedures was not shy of OUTSTANDING. I was especially intrigued by the detail of taking home my own pen due to their team practicing great ‘reduced contact’ while physically signing documents. While being taken to my unit, I was in shock of how clean the facility was from the floors up. Not one particular of debris found on their incredible beautiful waxed floor, and not one speck of dust on the units adjacent to mine. 10/10 would recommend to a friend. 10/10 will continue to rent from this facility. 10/10 review coming from a face paced individual that doesn’t EVER do reviews! Thank you team!
Recommended: Yes
Michael Engel
Jun 05, 2020
Easy to unload...
Easy to drive in and unload out of the sun...
Recommended: Yes
Brian Brister
Jun 01, 2020
Incredible Customer Service
The team that worked the day I moved in were so kind and helpful. They explained everything to me and also made me feel safe during Covid-19. The office had numerous containers of hand sanitizer and I saw the office staff use it multiple times while I was there.
They explained everything perfectly and showed me my unit with caution and care. I am very thankful I chose those company.
Recommended: Yes
Drew
May 23, 2020
Clean, secure facility.
Clean, secure facility. The lady who helped me was very friendly and accommodating. My only complaint is that when I moved in I noticed 3 people who obviously live out of their storage unit, which was unsettling.
Recommended: Yes
Golda
May 21, 2020
Nice employees, quick helpful service
Was shown around to different storage options. The associates were very friendly and helpful.
Recommended: Yes
Amara
May 03, 2020
Great
Everything is super clean and the staff is very helpful
Recommended: Yes
claudine
Jan 31, 2020
Nice people and east move-in
Nice people easy process
Manager was great
Recommended: Yes
jennifer
Jan 26, 2020
Love this place!
Great storage facility! Great move-in prices and excellent customer service. Very clean!
Recommended: Yes
jennifer
Jan 24, 2020
Great storage place w great service !
Very happy customer! Clean and great move in special!
: )
Recommended: Yes
Zia
Jan 24, 2020
Highly recommend
Very pleasant experience moving in. Lovely, clean facility
Recommended: Yes
Jonathan
Jan 23, 2020
Great Storage Facility
Great customer service and pricing. The cleanest storage facility I’ve used. Easy drive up access.
Recommended: Yes
Sandra
Jan 15, 2020
Better than the Rest!
Have used Public Storage and U-Haul Storage. You can drive into the storage facility! Clean, friendly staff, and lower prices!!!
Recommended: Yes
Hanna
Dec 27, 2019
Nice storage and great customer service
Girls at the office were very professional and super helpful. They helped to pick the best unit for our needs. Thank you!
Recommended: Yes
Jesse
Dec 19, 2019
Good choice for storage
Had a pleasant time being helped by the staff, friendly and attentitive. Make sure you get all the information about renting upfront -a $12 per month security fee isn't added along with $22 upfront and 15 day required notice before vacating. Other than the additions, I am satisfied with my experience with them.
Recommended: Yes
Justin Smith
Jun 24, 2019
Such a great place!!
I love this facility. You can drive right next to your storage unit so it reduces strain and effort on moving. They keep the place clean and all the staff I haveever talked to have been helpful and have a smuile when you greet them. Best storage facility experience I could ask for. Thank you for the outstanding service.
Recommended: Yes
Kiriaki
Apr 15, 2019
Great service and clean facility
I had a great experience from beginning to end
Recommended: Yes
Nicholas Reimond
Mar 11, 2019
Easy Process From Beginning to End
Seamless process to move in and so far my expectations have all been met or exceeded.
Recommended: Yes
Nicholas
Mar 11, 2019
Easy Process From Beginning to End
Seamless process to move in and so far my expectations have all been met or exceeded.
Recommended: Yes
amber
Feb 18, 2019
Really enjoyed facility
Very clean and super nice staff!
Recommended: Yes
Kristin
Nov 29, 2018
I recommend!!
The staff is very friendly and the facility is nice.
Recommended: Yes
michael
Nov 16, 2018
Thrilled
So, far so good. I am pleased to do business with this company, I am a very loyal customer so if the business is good you have a lifetime customer.
Recommended: Yes
Bert
Sep 06, 2018
Excellent service
Friendly staff, great prices, clean facility
Recommended: Yes
Ryan
Sep 04, 2018
I like it
Only complaint is they should have longer hours, being open later.
Recommended: Yes
Vinicius
Aug 29, 2018
Satisfied
It was an amazing surprise how fast I was able from a call and having my box already inside of my storage. Literally one afternoon. The prices are good and their staff are very honest and efficient.
Recommended: Yes
Mary Helen
Jun 22, 2018
Clean, drive-in convenience
This storage facility is well maintained, easy to access, and clean.
Recommended: Yes
Wesley M
Mar 28, 2018
An amazing experience to relieve a lot of stress!
Last minute this really worked out for me. Price was amazing and the truck definitely came in handy.
Recommended: Yes
yuri
Dec 12, 2017
good price good place
good place a lot space to put a 10 foot uhal sorage clean and good security
Recommended: Yes
慚档
Nov 15, 2017
Great units pull up to the door inside and very clean
Love it very clean and easy to use unit
Recommended: Yes
Ryan
Oct 20, 2017
Easy and clean
Very friendly staff. Driving in is a breeze, even with a 15’ u-haul truck. Environment is totally clean as well.
Recommended: Yes
Joseph
Oct 11, 2017
Good service and easy access to the unit
Good security at this facility. Enter code to drive in, and the facility is closed and locked at night. No issues with pests that I have noticed so far. Overall the service here is solid and I would definitely recommend getting a Unit here to anyone in the area who needs one.
Recommended: Yes
GEOFF
Aug 29, 2017
Nice units with easy access
Love the drive-in access. Site is very secure, helpful staff.
Recommended: Yes
Amie
Aug 24, 2017
Very clean,good customer service but somewhat pricey...
Renting was a breeze, place was remarkably clean and I love that we are able to drive in the facilty, unload our stuff without having to bear the hot weather outside. Compared to me other storage rental, its kinda pricey.
Recommended: Yes
Ary Sobai
Jun 23, 2017
The first drive your self in/out EVER!!
The first drive your self in/out EVER!!
Love the tidiness also.. Awesome Customer service,, the young guy that look like a Basketball player, helped me out, showed me the places,and super fast Registration..
thanks brother!! :):):)
Really appreciate your Help!!
all you can imagine from Storage to give you, they'll have it..
Go Here if you wanted storage that have everything that you can imagine plus drive in/outs, and also great customer service..
Recommended: Yes
Jacob
Jun 11, 2017
Good place for a clean unit.
Nice people who cared about me getting moved in.
Recommended: Yes
CHARLOTTE
Jun 11, 2017
Clean and secure space!
I was pleasantly surprised with how clean this storage facility is. The staff was extremely helpful and were able to accommodate my needs when I asked for a different space than what I originally had booked. Overall, great experience all round.
Recommended: Yes
kendall
May 26, 2017
Very good
good sized unit. helpful staff. good hours. clean
Recommended: Yes
David
May 22, 2017
Good choice
Efficient and helpful staff. Great storage facility and good security.
Recommended: Yes
janette
May 22, 2017
Very well-run facility.
This was complicated because I had to arrange storage of a car in California, while I'm in Chicago. The manager, Shylo, was very helpful in walking me through the necessary steps that enabled my daughter to drop the car and my son to pick it up. We feel it's in good hands.
Recommended: Yes
Lee
Mar 30, 2017
Great service
I would recommend in the future
Recommended: Yes
Nicole
Mar 20, 2017
Very Clean and Organized Facility
Customer Service was very friendly and helpful. The paper work is all done via online using DocuSign and a copy of the contract was sent to my email. My possessions will be safe in this storage unit. You have to enter your personal code when you enter and leave so they keep track if someone doesn't leave the facility. Most other storage units only track when you go in and not out. This helps secure the area and makes sure no one is living in their storage units or roaming around outside of hours.
Recommended: Yes
Tawanna
Jan 06, 2017
Clean and professional
The service rep was pleasant and professional. She covered all requirements and moved through the process quickly.
Recommended: Yes
kelly
Sep 27, 2016
Friendly, clean, knowledgeable, amenities
Dealt with the manager. No hassle. Worked with me on pricing. Very clean and safe. Free moving truck! No strings attached.
Recommended: Yes
ANNA
Sep 13, 2016
experience was great would highly recommend
i enjoy the folks working there would highly recommend this location.
Recommended: Yes
Chandra
Aug 30, 2016
Good deal
They had what I needed and best deal around.
Recommended: Yes
Miles
Aug 30, 2016
great service
Awesome service. Very informative. Great units. I love that you can drive straight up to them! And the AC is a plus!
Recommended: Yes
Dmitry
Aug 08, 2016
It was easy and simple to set up and unload for storage
Not only were you able to schedule a storage risk free, you were given a free moving truck to help bring your stuff to the storage comfortably. Overall, awesome experience!
Recommended: Yes
yonenaka
Aug 03, 2016
Hi Tech- clean, convenient location, great staff
Great price for the location. So great, the place gets pretty busy. Staff is friendly and customer service is pro. The facility is very nice which makes people want to treat it well. This is where I want to store my show car.
Recommended: Yes
Shawn
Aug 02, 2016
Easy Breezey
Customer service rep was knowledgeable and patient. I love the fact that the facility indoors and I can drive my car as well as the moving truck inside.
Recommended: Yes
Grant
Jul 30, 2016
Great storage facility
Easy to access and secure storage facility.
Recommended: Yes
Lauren
Jul 04, 2016
Great company
I moved storage units from the national location to la brea. This company is professional, the staff is super nice and efficient, I would definitely recommend this company
Recommended: Yes
Maureen Jill
Jun 30, 2016
People were Friendly and comprehensive. Place was VERY clean.
I came in at 8am. The gentleman at the desk was exceptional. He went through the contract with me explaining everything. The place was extraordinarily clean and the staff was so helpful. I will recommend the stories explaining everything. The place was extraordinarily clean and the staff was so helpful. I will recommend this Storage facility to friends. The price was right, the people were friendly, and it wasn't too far from home.
Recommended: Yes
Joyce
Jun 27, 2016
Great service!
Would definitely recommend it to friends!
Recommended: Yes
Lauren
Jun 04, 2016
Great customer service, clean and secure facility.
Great experience, the staff is extremely helpful. The facility is clean and secure. Being able to drive up to your storage unit is a huge bonus.
Recommended: Yes
Mia Glenn
May 18, 2016
My customer service rep was amazing!
Very clean. Easy access. I thought the price was going to be cheaper, But, overall great experience.
Recommended: Yes
Nancy
Jan 30, 2016
They were a terrific staff and it's is so clean and nice there.
Recommended: Yes
Demetrius Mallory
Jan 02, 2016
everything was as decribed online pleasant surprize
very good service will use again
Recommended: Yes
Michael
Aug 26, 2015
Recommended: Yes
Terence
Aug 10, 2015
Great service
Love the drive in feature it's a clean facility and the service is awesome.
Recommended: Yes
pamela
Jul 28, 2015
Increased price twice in seven months.
Beautiful facility. Unhappy with two rate increases within 7 months. Feels like a bait and switch.
Recommended: No
Dominique
Jul 24, 2015
Very good quality
I recommande it s very clean AND the people work There ar very nièce sorry for m'y english
Recommended: Yes
Jonathan
Jul 05, 2015
place is nice but the employees are rude and arrogant
They did the bait and switch on me, telling me to take a bigger unit then NOT GIVING ME THE SPAREFOOT DISCOUNT. They knew I was in a rush and took advantage of the situation.
On top of that my unit's door was broken, they said they would fix it but when I came back two days later it was still broken. They even tried to blame it on me, starting a huge argument.
I also found a cigarette butt in my unit after their worker came to fix the door, and he said he didn't smoke and it wasn't his... then who's was it?!?...
Recommended: No
John
Jun 01, 2015
Easy drive up move in.
Was easist move I have ever done. Great staff.
Recommended: Yes
Lindsay
May 05, 2015
Great
Great facility clean and friendly staff. Woo
Recommended: Yes
Mayra
Apr 29, 2015
I can't complain, everything was perfectly fine . Thank you
Recommended: Yes
isha
Apr 28, 2015
The service is.....THE BOMB.COM
My mom once stored her belongs there about two years ago and the service was friendly, so I thought I'll give it a try and i am welled pleased.
Recommended: Yes
Doug
Apr 02, 2015
High tech facility. Awesome service. Best Storage EVER?!
Honestly, I didn't expect to feel so positive about moving into a storage facility. But the place is super high tech and the staff were amazingly friendly. I don't know how long I'll need to be here but so happy that I found it!
Recommended: Yes
Jeff
Oct 09, 2014
RAT INFESTED
I wouldn't store your stuff there, let alone mine! I clicked on them because it said Marina Del Rey, YA, more like WATTS, I wouldn't talk my mother's stuff there for anything, It would be broken into in the first week, NO THANK YOU !!! Can't give zero rating
Recommended: No
Cody
Aug 10, 2014
My only disappointment was that I had reserved a unit with drive up access, but when I got there, the unit didn't really have drive up access.
Recommended: Yes
Debra
Jul 31, 2014
Overall my experience was wonderful....
Recommended: Yes
Adrian
May 19, 2014
Holy crap this place is huge.
Remember that scene from the end of Raiders of the Lost Ark? Where the camera pulls back to reveal an endless warehouse? This is kind of the feeling you get when you drive in to this place.
My unit was on the 2nd floor, and they could drive the truck UP THE RAMP RIGHT INSIDE. And this wasn't an Econoline van either. This was a huge moving truck. To get to my stuff in the future, I can just drive my car up there too. This baffles me, as the last storage unit I had was back in NYC, where you had to park your car at a loading dock (which you usually had to wait for), grab a broken-down old dolly, take a creaky old freight elevator down 2 levels and navigate a tight maze of insanity to your filthy locker which was riddles with mouse poop. This is the exact opposite of that.
I honestly can't wait to go back. I don't know what's wrong with me.
Only qualm: my security code to open the gate didn't work immediately. So on exit, I had to use the temporary code that was given to me at the desk.
Recommended: Yes
michael
May 03, 2014
Recommended: Yes
Jason Hudson
Apr 21, 2014
Fast move needed a fast secure location.
This place is great. I liked the cleanliness and friendly staff. The paperwork didn't take long to fill out and complete. Got the keys and tour within 15min. The facility is really clean and open. There's no since of clutter. Good energy to be storing items to. I recommend to anyone looking:)
Jason
Recommended: Yes
RSL
Apr 08, 2014
So far so good.
Moved in last week, no complaints. The space is conveniently located close to the west side, especially considering the price as compared to competitors in the area. Management has been responsive and easy to work with.
Recommended: Yes
Crystal
Jan 18, 2014
Pigeon Poop
I found that the storage to very clean until I saw pigeon poop on the wall of the unit. I looked up at the ceiling and it's wire! so the birds fly in side the building they poop because there is no covering to the storage unit, kinda sad about this.
Recommended: Yes
Dan
Jan 08, 2014
Super clean, easy to access facility!
I can't believe I'm typing this, but I'm thrilled with my new Storage Unit. Outside of a small hiccup with a previously reserved unit, getting shown the unit, paper work, signed and ready to unpack a truck was well-explained, quick and easy. I've gone back multiple times and the key-pad entry works as expected and the storage place is always super clean. Just need to jump online and finish my electronic payment and I'm good to go. I highly recommend Price Self-Storage on LaBrea.
Recommended: Yes
valerie
Jan 02, 2014
Recommended: Yes
Neeraj
Dec 10, 2013
I was a hassle free move and was better than my previous experiences.
Recommended: Yes
Chris
Oct 02, 2013
A better experience than any other I have had but I don't usually use a storage unit. It was nice having the staff on-site to help with getting set up.
Recommended: Yes
Tim
Sep 05, 2013
Very nice (clean) and assessable compared to what I am used too.
Recommended: Yes
Talibah Moses
Sep 05, 2013
Excellent staff
Move in was easy and friendly.My first time moving in 17yrs so the staff made it very easy and simple process of moving in the storage unit.I recommend Price Self Storage to all that needs a nice clean & secure place to storage your values.
Recommended: Yes
Jason
Aug 24, 2013
Nice and BIG!
THe manager called as soon as i reserved online. Very nice, and scheduled me for the free truck about 4 days down. Went in , was givin a tour by Delilah. Its nice you can drive into the 2nd floor and that there is no elevators. BIGGEST storage place Ive ever seen and thats one of the pluses. My wife likes it as we were searching around the LA area, and to me thats all that matters
Recommended: Yes
Molly
Aug 09, 2013
good experience!
Price was easy to use and the staff was efficient and helpful. I had no problems and loved how clean the facility is.
Recommended: Yes
Shirlyn
Aug 02, 2013
I really like the storage place glad I got it.
Recommended: Yes
Martin Cohen
Jul 31, 2013
Good value and secure
I moved in today. Place looks great, but I have a few notes for SpareFoot:
1. There was no truck available, even though it said so on my reservation (that's only for the larger spaces)
2. I had to pay an extra $15 for the key to the space, I recommend it be mentioned beforehand;
3. it was the 2nd floor, my reservation said the first (which I would have preferred)
Just a matter of streamlining the communication between SpareFoot and the actual storage facility!
Recommended: Yes
Alicia
Jun 04, 2013
Pretty good.
Recommended: Yes
Khristie
May 21, 2013
Recommended: Yes
Katie
Apr 30, 2013
The service was great and I was surprised at how nice the facility was.
Recommended: Yes
Gabrielle
Dec 08, 2012
SpareFoot helped me find a storage facility that met all of my needs in just minutes, and I'm very satisfied with their recommendation. I will definitely advise others to use SpareFoot to match them with the best storage facility.
Recommended: Yes
桓牡湯
Aug 29, 2012
So far so good!
Recommended: Yes
Steven V.
May 11, 2011
I liked all the workers & nice facility!
I am very happy with most of the helpful staff and nice clean indoor drive up storage units!
The negatives are one of the managers - not nice and no compensation for access problem I had one day. another negative is that there are mice roaming around.
Other then that I think this is a great storage facility!
Recommended: Yes
