Ora Neufville
Nov 02, 2024
Very nice
People were very nice, I was able to get in and out with my stuff and have them place in the storage unit safely.
Recommended: Yes
Rachael Cunningham
Mar 11, 2023
Customer Service is Top Notch
John is amazing and made everything really easy!!!
Recommended: Yes
Michelle
Jan 20, 2023
Karla was great to work with!
Kayla was friendly and thorough. The facility was clean and easy to access, plenty of carts for moving stuff.
Recommended: Yes
EMILIA GOMEZ
Feb 25, 2022
I needed a storage unit and you helped me find which one was best for me!
Great friendly 5-Star service!
Recommended: Yes
Benjamin silvestre
Dec 01, 2021
The prices are right and they open 7 days
Jacky is so professional and very kind she explain everything the way u can understand very well thanks for the service.
Recommended: Yes
Phillip Francis
Oct 14, 2021
Customer service was excellent
Great Storage facility with good quality service
Recommended: Yes
Marcus
Sep 12, 2021
Service
Great customer service.. Excellent pricing
Recommended: Yes
Atreyu
Dec 11, 2019
Fast & Easy
The process was super simple from the time I arrived. The staff is very generous and upbeat. My unit was super clean. Overall a seamless process. Would definitely recommend.
Recommended: Yes
桓牡湯
Dec 01, 2019
Staff very friendly and accommodating
Storage building kept very clean. Prices very affordable
Recommended: Yes
Grant
Oct 31, 2018
Just moved in... So far, so good
Friendly and helpful staff. Place is clean and climate controlled. I rented for 3 months so time will tell more. But so far so good.
Recommended: Yes
Jade
Oct 01, 2018
Convenient for students.
Staff is friendly and helpful, the space is clean and taken care of. Not creepy like other storage places. The process to reserve a unit was hassle free and took very little time. The staff makes sure you understand every detail before you pay for anything.
Recommended: Yes
Steven
Sep 26, 2018
This is a great place.
The pricing is reasonable and the unit was clean and secure.
Recommended: Yes
Andrew Borden
Sep 23, 2018
Great and helpful service staff that made me feel like a valued customer.
Helpful staff and clean environment, which makes the customer feel like they're getting what they paid for and glad that there are multiple levels of security in order to access the facility.
Recommended: Yes
Andrea
Sep 29, 2017
Clean place
The facility was nice but the sales woman deliberately waited until after I had signed my lease to tell me there was no prorating. She threatened to send me to collections if I didn’t pay the full monthly amount for four days of storage.
Recommended: No
Amy
Sep 27, 2017
Great Safe Feeling space.
Everything feels safe as you drive into covered parking to load/unload. Temperature is good throughout. Very Clean. Most importantly it feels very safe.
Recommended: Yes
Jeremy
Sep 26, 2017
Better than public storage
Was at Public Storage for years and was tires of uncleanliness and frequently being subject to price gauging. This is a much better option.
Recommended: Yes
Jori
Jan 16, 2017
Convenient clean friendly great parking
Spare foot is always on point
Recommended: Yes
Shaun
Oct 21, 2016
Very clean site!
4 stars site with good customer service people. I would recommend this storage facility to anyone.
Recommended: Yes
ron
Apr 15, 2016
Wonderful experience with the friendly staff, clean and secure facility.
Very impressed.
Recommended: Yes
Jenna
Apr 02, 2016
I was not notified that the units required circular locks so I bought a padlock and wasted $15. The required insurance was not clearly stated. Also, the listing for the 10x5 unit I rented was misleading. There was no information stating it was elevated 5' off the ground. If I did not have two very large men helping me I wouldn't have been able to have used it. Overall, I felt the space was not well represented and it cost me a lot more than advertised. If I was not pressed for time, I would have cancelled my reservation and gone elsewhere.
Recommended: Yes
rupa
Mar 30, 2016
Wow was very comfortable n convinient thanks
Recommended: Yes
Aleksei
Mar 26, 2016
Good nice awesome
It was easy to get storage. Customer service is nice. I like this place
Recommended: Yes
Joshua
Mar 21, 2016
So far so good!
A company picked up my items and moved them to storage. I was happy how things went.
Recommended: Yes
Robert
Mar 20, 2016
Not bad. Agent was friendly and helpful. They stayed late so we could move a load in after closing time, which was much appreciated.
Recommended: Yes
Charles
Mar 10, 2016
Recommended: Yes
Toni
Mar 01, 2016
Convienent place and location
Great workers. Very Helpful and accomodationg.
Recommended: Yes
MARIO
Feb 26, 2016
Best Locker Ever!
I live a really busy life, I Street Perform and Song write by day...
and then work until late hours at an Upscale bar in Downtown LA.
just to make ends meet... and its tough!
thankfully, Uncle Bobs has been Cheap and affordable with The secure locker I rent from them. I not only have a place to put my equipment/instruments... but also from time to time my dirty laundry... yes I Know... sometimes we do it.
but in all seriousness... I know my personal belongings are safe and secure.
Best Place in Town.. they will make you feel right at home. Down to earth, equipped with loading docks and freight elevator in case you need to put away furniture or unwanted junk you cant seem to get rid of.
They are highly recommended online... so hurry..
Recommended: Yes
Henri
Feb 20, 2016
Highly professional.
Great service, clean storage. Paperless office - I was impressed.
Recommended: Yes
Javier
Feb 19, 2016
I had an absolutely AMAZING experience moving in.
The staff was so helpful and friendly. The facility was so clean and in the perfect location. Easy access and dollies available to help make the move smooth and quick. And most important--my belongings felt safe.
Recommended: Yes
Javier
Feb 19, 2016
It was such an easy process!! The staff was so friendly and helpful. The facility was very clean. And most important is that I felt my belongings were incredibly safe.
Recommended: Yes
D
Feb 06, 2016
AMAZING
I got helped by Edwin and he was the best! He provided all the info we needed to know promptly and even extended his help and lenses us a bigger push cart. The team here is very friendly too! I feel secure leaving my stuff here in storage. Excellent!
Recommended: Yes
Jonathan
Feb 03, 2016
Cool place to store stuff
Great storage facility with a friendly staff. Highly recommended.
Recommended: Yes
Regina
Feb 01, 2016
happy new tenant
I've been moving on/off for years so I've been storing my things for a long time. This place is by far the cleanest one I've seen! Parking lot is small and you have to buy their lock but the drive up convince is nice and feels secure. Customer service is personalized and great! I give 5 stars based on the speed at check in, overall appearance of storage building (from outside and inside), staff professionalism, and rate for the space. What your paying for isn't the size, it's for the location and service
Recommended: Yes
Joseph
Jan 30, 2016
Professional place, great security, easy to use
Love this place, Professional place, great security, easy to use
Recommended: Yes
Crystal
Jan 24, 2016
Perfect
I needed a storage unit real quick went online and found and the very next day I had a unit and I moved in... The customer service is excellent here...
Recommended: Yes
Jeremy
Jan 20, 2016
Helpful and friendly
The agent was extremely kind and went over every detail.
Recommended: Yes
larry shivet
Jan 16, 2016
Outstanding Value!
Simply the best deal: town bar none!
Recommended: Yes
Anna
Jan 04, 2016
Strongly recommend
Storage facility was great- good customer service, decent prices, and getting my unit took less than 15 minutes. Very nice, secure building as well.
Recommended: Yes
agatha
Jan 01, 2016
杯潤
This place really good for me.
Recommended: Yes
Crystal
Dec 30, 2015
Awesome
The only thing that I would change is the time in which we are able to access it
Recommended: Yes
Robert
Dec 21, 2015
Bait & switch
Online I reserved a mezzanine locker, which said nothing about "weak" floors. When I arrived I was told the locker I arrived did not have enough floor strength to hold my goods despite ample space- and If I wanted one that would I'd need to upgrade to a walk-in at twice the cost.
Recommended: No
Steve
Dec 15, 2015
Nice place
nice convenient and good service. Security is nice too
Recommended: Yes
Jessica
Dec 03, 2015
Nice front-desk, clean spaces, great price for the area!
I reserved my space on-line and checked in without any hassles or hidden fees. The front-desk staff was really friendly (even though they were swamped). The facility is safe and clean. I have 2 very minor issues: I wish it was open a little later each night - and also, the automatic lights shut off really quickly in the halls, like after a minute and a half, not enough time to go through and find anything. Other than that, I'm very happy!
Recommended: Yes
Alan
Nov 02, 2015
It was perfect cheap and easy!!
The experience was good from beginning to end. From reserving online, upon arrival to the facility. The staff was nice and welcoming! Would recommend!
Recommended: Yes
Andy
Nov 01, 2015
Good place to store your stuff
Nice and clean, with good customare service and close to the freeway.
Recommended: Yes
Grant Blaisdell
Oct 14, 2015
Good price, good service, nice facility.
Although the price was my main motivator, the location didn't disappoint in any other medium.
Recommended: Yes
Cecil Clay
Oct 06, 2015
Convenient and easily accessible
The woman that helped me was very friendly and informative. I would definitely recommend to a friend.
Recommended: Yes
Christina
Oct 04, 2015
Glad to do business with your company
The staff is great; Veronica was cheerful, kind, attentive and thorough. All of my questions were answered, and any worries I had were put at ease.
Recommended: Yes
Barry
Sep 20, 2015
Recommended: Yes
Manuel
Sep 06, 2015
Price high for square footage
Price too high for square footage
Recommended: Yes
ashlyn
Sep 04, 2015
Recommended: Yes
Edward
Sep 04, 2015
Booking and reserving the storage unit was easy and pretty simple.
Customer service was great at the Los Angeles location.
Prices could be a little more competitive, but overall I had a good experience and am satisfied with my storage unit there.
Recommended: Yes
Maxwell
Apr 27, 2015
Recommended: Yes
Edgar
Mar 22, 2015
Great !!!!
Recommended: Yes
Victor manuel
Mar 19, 2015
Very clean and nice easy to access only wish the access port to be at car window side this add security at the entrance or exit
Recommended: Yes
Daniel de la Cruz
Mar 15, 2015
awesome experience with this facility
I.was assisted by a woman named Taiger. She and her supervisor Veronica were courteous, friendly, and compassionate to my situation. I was storing my dying grandmother's belongings and was having an emotional time. They were caring and very helpful.
Recommended: Yes
trini chaney
Mar 14, 2015
Pleasant!
Easy and simply! Liked the courtesy of the employees, and treated with smiles.
Recommended: Yes
Wayman Knowles
Mar 12, 2015
Polite and Customer focused
The standard of customer service was amazing!!! The associate was quick,knowledgable, and thorough.
Recommended: No
Wayman Knowles
Mar 11, 2015
Polite and Customer focused
The standard of customer service was amazing!!! The associate was quick,knowledgable, and thorough.
Recommended: No
Susan Price
Mar 06, 2015
modern and efficient designed facility
Veronica was pleasant and professional
Recommended: Yes
Jordan Bell
Mar 01, 2015
Loved everything about it! Just wish there were more access hours.
I felt safe and taken care of, and it took some of my stress off of moving! Loved everything about it.
Just wish there were more access hours.
Recommended: Yes
Adam Lazarus
Feb 27, 2015
Clean, professional, easy, expensive.
Very nice people; professional & clean environment. Also the most expensive storage place.
Recommended: Yes
Gwendolyn Hopkins
Feb 27, 2015
The Best Storage Facility in Los Angeles
I just moved from Marlin, Texas to California and my belongings were put into U-haul storage for a month for free well I would had to use 2 of their storages because they were so small and not only that everyone can see your belongings the storages look a place dogs be place at never again. But anyway I went online to find this storage on Feb. 18 for U haul for the 2 storages would had cost me $249.00 but at Stor Quest Storage I received half off my first month storage everything was able to fit in one storage and it's close to where Im residing at listen whom ever looking for a real good clean and secured I highly recommend this storage facility and reasonable in price,
Recommended: Yes
Les
Feb 27, 2015
I like the accessibility the facility provides...don't like the fact that if I need a cart to move things that I must go to the office first.
Recommended: Yes
Robert
Feb 26, 2015
Very reasonable prices and helpful customer service
The customer service was excellent. They showed me the unit before I confirmed, to make sure that it was what I wanted. The facility was very clean and secure. Very reasonable prices for the locks that they use for the units. I had to buy some extra boxes and they were probably cheaper than most packing/shipping places.
Recommended: Yes
Laterrika
Feb 24, 2015
Such a wonderful experience
Everything was great. I will recommend this place to anyone. And i love the location
Recommended: Yes
Luther
Feb 03, 2015
Recommended: Yes
Elizabeth Z
Jan 17, 2015
Clean. Easy. Friendly!
The facility is very clean,safe and conveniently located right off the 110 Freeway. Always plenty of parking. The staff is very friendly and efficient. You have to buy a special lock though to use with their doors. Costs about $20. Can't really be re-used unless you have a similar door.
Recommended: Yes
Lauren
Jan 12, 2015
The women at the front desk was very quick & helpful. The building was nice & clean! I was jm and out of there in under an hour. My first storage experience was great, no complaints.
Recommended: Yes
Jan 04, 2015
it suits my immediate needs
Recommended: Yes
Laura
Dec 27, 2014
Very easy and productive experience.
Recommended: Yes
Pawel Pogorzelski
Dec 23, 2014
Great service
Recommended: Yes
Kimber Livingston
Dec 14, 2014
i wish I had of come to Sparefoot sooo much sooner! It's really great!
Hi,
I'm a new customer and I am so happy with this storage facility! It's clean and bright, well guarded with terrific storage spaces. I was paying $40.00 more at Public Storage and for a smaller space! Thank you so much!!
Recommended: Yes
Mariam
Dec 08, 2014
Recommended: Yes
A
Nov 21, 2014
Super helpful staff. Lots of handtrucks for use. Clean facility.
Recommended: Yes
lluvia
Nov 14, 2014
easy check in
moving was never this easy. Quick paperwork, easy access to units. Dolly available, elevator access. I was in and out! Great customer service.
Recommended: Yes
Joyce B.
Nov 04, 2014
Unhappy with early and frequent rent increases
I was satisfied with the price and facilities when I moved my stuff in in late June, 2014. I am NOT happy that I have already been given an $11/month rent increase. After 4 months! I am now reading on Yelp that they continually increase the rent on existing customers. I was told by the manager that all customers get rent increases in the first 5 - 9 months. I don't feel that this is an acceptable business practice. Perhaps an increase once a year, but after 4 months? No, I am an unhappy customer who will be looking elsewhere.
Recommended: No
Leila
Oct 02, 2014
pleasantly surprised
Recommended: Yes
Ronald morales
Sep 15, 2014
Recommended: Yes
Monique
Sep 11, 2014
Of the two people who helped me with my moving process one was rude but overall my experience was great.
Recommended: Yes
Leigh
Aug 17, 2014
Besides being parked in at one point resulting in about a 45 minute delay everything went smoothly.
Recommended: Yes
副批
Aug 17, 2014
Easy check in. Friendly staff. Carts make moving in easy. Great place to store no matter how much you have.
Recommended: Yes
Joyce
Jul 04, 2014
I was very pleasantly surprised. Clean, well set up. Seems very secure. Staff was helpful. My only suggestion was that they should sell bottles of water! We were rushing to get our stuff unloaded before closing time - and we were all dehydrated... :-) A vending machine? Or just with the moving supplies.
Recommended: Yes
DEWAYNE
Jul 03, 2014
THE WORKERS ARE VERY COURTEOUS AND RESPECTFUL, AND FRIENDLY. THE TOUR OF THE PLACE WAS GREAT, I LOVE IT.
Recommended: Yes
Laurie
May 19, 2014
The staff were very helpful to my daughter when she moved in. I had reserved a unit that was too big for what she had and the staff suggested a smaller one.
Recommended: Yes
Walter
Jan 14, 2014
Overall very positive. This is my first time using a storage unit, and I would definitely recommend Storquest. Check in was easy, the space provided was clean, staff was friendly, and there seemed to be adequate security.
Recommended: Yes
Richard
Jan 07, 2014
So far the experience has been pretty pleasant . . the number of homeless people that appear to be living out of the units is a little disturbing.
Recommended: Yes
Kelli
Jan 07, 2014
Great Storage Experience!
We had great customer service and a very helpful employee show us around the storage facility! Thank you!
Recommended: Yes
brittani
Jan 02, 2014
The only issue I had was the fact that it was so far from where I lived. I gave you guys my zip code and you picked this unit which ended up being 11 miles from my home!!! Other than that the actual storage unit itself was great
Recommended: Yes
Scott
Dec 11, 2013
It was a little hard to find at first (location). The price is reasonable and staff helpful and friendly. My unit got changed was my original reservation, but its still acceptable. Thx for everything. :)
Recommended: Yes
Donna Giaquinto
Dec 04, 2013
just needed a little space to get some things out of the way.
Recommended: Yes
Larry
Nov 10, 2013
the facility is clean, well-run and secure.
the check-in was quick and efficient. the price is the best i've found in town.
the manager is friendly and answered all my questions. the space itself is clean and secure. i'm very happy i chose to store my belongings there.
Recommended: Yes
Christine Brooks
Oct 18, 2013
Very reasonable
Recommended: Yes
Bismay
Oct 04, 2013
Recommended: Yes
Vanessa
Aug 22, 2013
They where very friendly. They didn't have me waiting for a long time. I was in and out with paper work done and everything in like, 15 minutes!!!
Recommended: Yes
Jonathan
Aug 08, 2013
Person helping me seemed newer but was more than friendly. The space was good size and fair price. It's just a bummer that since it was a smaller unit I had to use a ladder to get to it.
Recommended: Yes
Divya
Aug 02, 2013
Good but having a unit four feet off the ground was utterly impractical and i wouldnt pay to have a lower one because i think having 10' tall units on ground level should be understood. Nobody is going to have a good time heaving 10' tall objects (beds, furniture, etc.) four feet up
Recommended: Yes
Jason
Jun 04, 2013
Good experience, very helpful staff. The computers were down when I moved my stuff in, so the paperwork was a bit of a hassle, but the staff handled it well, and I was out in 30 mins.
Recommended: Yes
Tiffany
May 21, 2013
Good price, good location and great place in general!
Recommended: Yes
Eric
May 13, 2013
The place was clean and secure. The staff were helpful, courteous and efficient. The place is an excellent storage facility.
Recommended: Yes
Dolores
Feb 19, 2013
The manager was very efficient and made my move in very stress free.
Recommended: Yes
Janice Hicks
Feb 02, 2013
Nice place, one of the best in LA
The staff is friendly and helpful. They had great follow-up when I placed my original reservation online, beating out the other locations in customer service by miles. The units are nice, the location is clean, with ample, convenient parking, carts, and items for sale. They showed me the unit, and they were open to changing it if it didn't fit my needs. They made a stressful situation a little less stressful.
Recommended: Yes
Dawn Dudley
Jan 15, 2013
oh yeah.....and climate controlled
I forgot....because my profession requires the storage of semi-perishable supplies, I needed climate control, which I was able to get. So I am changing my rating from 4 to 4.5
Recommended: Yes
Dawn Dudley
Jan 15, 2013
just what I needed
I am new to LA and needed storage temporarily until I get settled and employed. Hoping to downsize, but this was THE LEAST EXPENSIVE 10' x 10' unit I could find in the LA area. Super clean, secure facility. My only complaints would be that it is about a half hour drive without traffic from my new apartment, and the access hours are limited to the office hours. However, I'm sure this is a security measure, which I appreciate. I would definitely use another StoreQuest facility closer to North Hollywood when I am ready to downsize, as long as the price is right.
Recommended: Yes
Lexa
Jan 15, 2013
The staff is wonderful! Helpful, nice, and efficient.
Recommended: Yes
告
Dec 25, 2012
Constantly cutting down access hours - Prices still going up
I first started renting from this place about 2 years ago. It was conveniently close, had great access hours and was reasonably priced. Well, in those two years, prices have continued to go up on rent while they cut down on hours that you can access your unit. They've done this with no consultation or consideration (drop in rent) since the service they provide is being cut. Do not recommend, will find another facility.
Recommended: No
Alexa
Dec 17, 2012
I've already recommended to my friends!
Love how I could see what size/price units were available via my iPhone. Made my reservation, and got a phone call from their staff to confirm it.
Luckily, I had read enough reviews of other places that I spent 90% of the phone conversation asking what 'hidden' fees they would charge me... So, I knew exactly what to expect.
I arrived (slightly sketchy location, but hey, it's LA), filled out the paperwork in about 5 minutes, got my key and was on my way.
Recommended: Yes
John Merida
Oct 20, 2012
Very Clean location
Very organized and clean location. Great pricing and convenient to payments. Only thing I dislike its not accessible 24 hours.
Recommended: Yes
Sandra
Oct 02, 2012
great price, excellent customer service, new and very clean, right off the fwy....great!
Recommended: Yes
Judy
Oct 02, 2012
Great space, wish I had found it earlier!
Recommended: Yes
Christina
Sep 27, 2012
Employees are very accommodating and friendly. Great location.
Recommended: Yes
Russell
Sep 07, 2012
They were very helpful. Neat and secure facility.
Recommended: Yes
Luvenia Stroupe
Aug 25, 2012
The facility is clean and the people are very polite.
The people are very polite and helpful. It is very clean with apparatus to help you move/ get to your storage space & I love the censored lights. The space was less expensive than many other facilities. I just wish that I could have been told about the cost of the special lock before hand, but they worked with me and was very helpful.
Recommended: Yes
Rachel
Feb 06, 2012
I visited two other storage facilities, and Storquest was the best. The facility is nice and clean and I like the non stop music and the storage space was just right. I have easy access to my unit. I would definitely recommend this facility.
Recommended: Yes
Bertha
Feb 06, 2012
Like the facility. Very clean & secure. Staff is great.
Recommended: Yes
Shelley Somerville
Feb 03, 2012
Outstanding Value - Well Worth the Price
Even though I live four hours away and live on minimal income, I stay with StorQuest. Why? Because StorQuest has given me the best quality facility and customer service I have received in more than decade.
Recommended: Yes
Peter Alan
Feb 03, 2012
ease of mind
While I'm away from LA for a 6 month duration in the Bay Area, I don't worry about my possesses in storage. The facility is impressively clean providing music in the hallways with ample space to park for efficiently moving stuff. The staff is wonderfully friendly, professional and thorough. Bit expensive yet worth it.
Recommended: Yes
