Ashli Anda
Mar 16, 2025
Great service, clean facility
I spoke with Valerie on the phone and had the pleasure of working with her in the office. She made it very easy to understand the facility and the rules. She was super nice and easy to talk to! Her service made me more confident with my choice to have a unit at StorQuest Van Nuys/Roscoe.
Recommended: Yes
Carolyn McBride
Jan 21, 2025
Customer Service
Customer Service is a lost art these days. It’s rare you find a true welcome. The sign up was effortless. When you’re making a transition it’s always great when someone makes a task easier. Thank you for your kindness & professionalism. It’s very much appreciated
Recommended: Yes
Chris
May 04, 2024
Very clean storage facility
Best service, clean and secure facility. My only complaint is the pricing seems high for the smaller storage units.
Recommended: Yes
Melissa
Mar 20, 2024
Great team and facility is spotless
The team - Valerie and Evelyn were outstanding
Recommended: Yes
Joelle Karotkin
Jan 29, 2024
Great location
Friendly customer service while checking in, helpful with questions.
Recommended: Yes
ramin
Jan 15, 2024
valerie and staff were very helpfu. clean and freeway accessible
valerie and staff were very helpfu. clean and freeway accessible
Recommended: Yes
Nemuel Hilaire
Oct 05, 2023
Great customer service
Easy process and customer service was great!
Recommended: Yes
Rose
Aug 31, 2023
Clean and Secure w/ Friendly Staff
This place was so clean and secure. The staff was so helpful and friendly and made sure I was able to get in/out of my storage unit as well as lock it up properly. She actually had me complete a return demonstration to make sure I could do it properly, which was helpful, b/c I would have been stuck otherwise. I've been to other type of storage facilities where they just give you the number and direct you where to go and that's the end of it. Helena walked me all the way to the unit, made sure it was the right size, had me return demonstrate the lock, and helped get through the sign in process seamlessly. I would recommend this storage facility.
Recommended: Yes
Vicente Quitoriano
Aug 01, 2023
Great location, very clean and cool, the best customer service!!!
Crystal was a pleasure to deal with. Explained the terms of our contract clearly and answered all our questions to our satisfaction. Would highly recommend them.
Recommended: Yes
David Partie
Jul 04, 2023
The staff was friendly and helpful in facilitating my move.
I was pleased with the cost of the storage unit and the assistance by the staff at SpareFoot.
Recommended: Yes
Tamika D
Jun 12, 2023
Nice facility
Process was smooth and the staff are very friendly
Recommended: Yes
Talya
May 30, 2023
CLEAN, KIND, COOL
Very friendly environment, feels like everyone is familiar with each other which feels safer than other bigger storage facilities. Super clean and climate control is awesome.
Recommended: Yes
Jen
May 29, 2023
Excellent experience.
Facility is clean. Staff is friendly and very helpful. Security at location top notch. Highly recommend.
Recommended: Yes
Dee
May 13, 2023
Everything has been smooth and easy checking in!
The customer service has been great.
The facility is clean and secure which is key!
Recommended: Yes
Anthony Manalastas
Apr 24, 2023
Walked in
Close to home affordable price
Recommended: Yes
Joseph Hosmun
Feb 26, 2023
Your employee was great...very smart
.I can't say enough about you guys...everything went easy and the staff was the best...she was smart and knowledgeable about the facility....she knocked it out of the park...ty
Recommended: Yes
Alex G
Feb 03, 2023
Love this storage!
This place is amazing, its secure, clean and the staff and manager are awesome! Helena is my favorite! I moved from EZ storage and its honestly been so easy and great.
Recommended: Yes
Peter
Jan 25, 2023
Very Satisfied, but double check your unit size
The hours arent great, but the people are nice. Make dure your 10x10 is actually the right size. They have a number of units that have pipes on the outside walls that have been drywalled over, reducing the size to 10 x 9. This wasn’t stated on Sparefoot. At the Facility tgey call the 10x10 economy, instead of 10x9. I think it is misleading. But tgey gave me a 10x10 when I insisted amd the people are nice and friendly.
Recommended: Yes
Nic
Dec 23, 2022
Really, really great!
I just switched from another storage facility and this place is already 10x better.
Recommended: Yes