Michele
Apr 26, 2023
Smaller and Dustier than I hoped but great customer service
Felt like the unit is a little small for the price and was extremely dusty inside. There was also an old wrapper inside it. Elevator is old and difficult to use
Customer service was awesome. Scott was super helpful and extremely friendly
Recommended: Yes
Lainie Zepeda
Nov 30, 2022
Well managed clean facilities
Easy rental. Very clean and secure.
Recommended: Yes
L Hill
Mar 05, 2022
Well organized staff. Kept it simple, everything came together quickly.
They made it so easy with a sharp, helpful staff and a good price. Victoria was great, she took my booking and called to recap the process. Then when I arrived to open the acct and unpack my belongings Gabriel was awesome. He walked me through the process and even helped me confirm my size choice. He was approachable and available during my move with availability to answers to questions. There were quite a few of us moving in, and he really went the extra mile to keep it all running smooth.
Recommended: Yes
Maria M
Jan 24, 2022
Happy Customer
This is a great storage facility Victoria assisted me with all my storage needs I even referred my BF to rent a unit here!! Victoria, Taiger, Gabriel are friendly helpful staff
Recommended: Yes
Grace
Dec 05, 2021
Great customer service offered by Gabriel
I like the great customer service offered by Gabriel in the facility of wet Los Angeles , was very helpful, he has great skills to help , I felt very good to rent the storage there.
Recommended: Yes
Theresa Shackleford
Jul 19, 2021
Convenient and Reliable
We are moving our daughter from Philadelphia to Pepperdine. We were so worried about how to get her things out to school. I found Storquest and Victoria has been amazing! I ship my orders to the unit. Victoria notifies me when a package arrives and puts them in my unit. I am so relieved I have a safe, convenient place to store my daughter’s things until move in day!
Recommended: Yes
Alexander Sebastian
May 28, 2021
Victoria is the best!
Victoria was an absolute pleasure! She was kind, informative and friendly! I was in a rush but she reassured me and answered all my questions with such kindness! She helped me get in and out! Definitely recommend!
Recommended: Yes
MAYDEN
May 20, 2021
LOVE THE STAFF TOP NOTCH CUSTOMER SERVICE The Bervely Hilton of storage
love the staff ...no i really like them ...i used to work on a team and I love working with good team players ..they feel more like cousins lol
Recommended: Yes
Maria
Dec 18, 2020
affordable storage, secured and freindly staff
great location, clean, easy access, affordable and victoria is very freindly
Recommended: Yes
Christopher Brown
Oct 23, 2019
Smooth and easy to work with
The staff is super helpful and nice. It's also nice to only pay $1 for the first month for a truly great storage unit. Awesome experience.
Recommended: Yes
Michael Leventhal
Dec 08, 2017
Convenient, inexpensive, a little funky. Our 5x5 is not 5 feet wide.
We needed it fast and they were very cooperative and easy to work with. The woman at the desk (Taiger) was very good.
Recommended: Yes
Patricia
Apr 22, 2017
StorQuest appears to be a good place to store my stuff.
Grace was wonderful. My only complaint re the StorQuest facility is that some of the units did have dirty floors. Although most of the dirty floors seemed to be easily cleaned with a common cleaning product, the floor of one unit had oil or grease on it and would need to be scrubbed with a more specific cleaning product.
Recommended: Yes
Robert
Sep 23, 2016
not best experience
I went to rent a 5x10' locker and the one i reserved had a low ceiling that was not annotated online.
Recommended: No
Julia
Mar 29, 2016
Fast and secure.
Came in, used my promotion, signed up for services and was out in 15 minutes! Love it! Moved in next day. Perfect experience for a busy person.
Recommended: Yes
Nikki
May 14, 2015
Had a good experience. Good price too for locker.
Recommended: Yes
Denis
May 05, 2015
Recommended: Yes
Maria Banks
Apr 27, 2015
even though many locations offer 'first month free' overall and in the long run Storagequest is more affordable.
Great location -easy access via 10 and 405- friendly service and affordable rates- better than most in LA.
Recommended: Yes
Zaima
Apr 25, 2015
Pleased with the high quality of the service in general.
Both spare foot and quest storage gave me a high quality cusyomerized service from the first time I called to the time I had made my first payment on 4/21/2015. Thank you !
Recommended: Yes
Robert
Apr 24, 2015
Small, secure location with nice folks at the front office.
The check in process was easy. The agent showed us the unit and we were off to empty our truck. Smooth transaction.
Recommended: Yes
Brettney
Oct 30, 2014
The low cleanliness is due to the fact that on multiple occasions I've had to pick up sharp metal objects such as screws etc from the driving area around the storage complex.
Recommended: Yes
Sanjiv
Aug 31, 2014
Great value for money
Easy sign up.
Easy paperwork.
Easy access.
Recommended: Yes
Lawrence Dietz
Jul 16, 2014
I was in a frenzied rush; the StorQuest person made the process simple and fast
What a terrific experience. (Too busy moving out to add more adjectives.)
Recommended: Yes
Katie
Jul 07, 2014
Easy
Recommended: Yes
Ainsley
Jun 13, 2013
Recommended: Yes
Mark
Mar 26, 2013
Nice front desk team
The service I got at the front desk was excellent. They knew all about SpareFoot and the online discount that I got. Thanks
Recommended: Yes
ocharvey@gmail.com
Nov 01, 2012
average
has antiquated elevator with no automated doors .Beware of hidden charges of insurance that you are forced to take has great hours
average rating ***
Recommended: No
Barbara B.
Jun 02, 2010
Friendly Staff and after hours a plus
We liked the fact that the storage unit had great after hours, that helped our move. The staff helped us pick a suitable unit to fit our every need! The was also very clean.
Recommended: Yes
