Chad Freeman
Dec 02, 2020
Pretty pleased
Very pleased with the setup experience. I had an issue confirming my eReservation, but a quick phone call, and I was up and running. (Great customer service!) I only have 2 grips though: I didn't realize (I didn't pay too much attention) that the gate access times are pretty limiting. I guess that's one reason the price is lower than some. The 2nd grip is that the lock on my roll-up door is pretty hard to use. The door doesn't line up and I have to fight it every time. Maybe I just need to practice more, we'll see.
Recommended: Yes
Mobin Patel
Jun 29, 2020
Great place to leave your stuff. Helpful staff
We arrived an hour early before our scheduled time. However the staff was super curtious in making arrangements for our early arrival. As we had to maintain social distancing norms, scheduling is of primary importance. The staff finished the paperwork in under 15 mins.
Recommended: Yes
James Nelson
May 27, 2020
Excellent customer service
The rental procedure was easy and straightforward. The lot and the space are nice, clean and well kept. The personnel at the site are the stars. They made me feel welcome and appreciated.
Recommended: Yes
LSmith
Dec 16, 2019
Sign-up process was great!
Just completed signing up for a Public Storage unit with Angel. She was friendly and very professional. I decided I needed a larger unit than I had initially anticipated and she was able to locate one for me that was easily accessible. She fully explained each step of the sign up process, along with details of each of the initial fees and as this is the middle of the month, how the monthly rental fee is pro-rated for January to bring me to the full fee starting February. She even walked me over to the gate to confirm I could gain access with the provided code.
She made the process smooth and I felt comfortable with the sign up process.
Recommended: Yes
Armida Mangaoang
Apr 29, 2019
It's been couple a year's since we get...
It's been couple a year's since we get another storage.and public storage is best storage ive known And I will recommend it to my friends!
Recommended: Yes
John Folena
Mar 26, 2019
Great value for the money
Great value for the money! Enjoyed the friendly and quick service.
Recommended: Yes
Paul Shaw
Jun 21, 2018
Absolute great experience
Absolute great experience ! I recommend this place !!!
Recommended: Yes
Kristina
Jun 14, 2018
Great customer service explained...
Great customer service explained everything thorough about the storage and any rules involved in it
Recommended: Yes
Will Hoggan
Jun 06, 2017
Cathy made the registration process quick, easy, and efficient. She was friendly and professional. Knew her business well.
Recommended: Yes
Wilbert Alfar
May 02, 2017
They're fast and easy !
They're fast and easy !
Recommended: Yes
Maria Mogan
May 01, 2017
Kathy was very helpful and friendly. She made the process of renting a storage space easy.
Recommended: Yes
Omar de la Serna
Apr 03, 2017
Cathy was really helpful, thorough and quick. Got me in and out really fast. Definitely recommend this place.
Recommended: Yes
Jessie gulpi
Feb 27, 2017
Jennifer did a great job today. Very helpful with making my reservation. I strongly recommend coming to this public storage.
Recommended: Yes
Phil M
Feb 21, 2017
Storage prior to Selling
We were in need of a storage unit for a few months to sell our current home as our new house is being restored. The team at Public Storage did an awesome job at getting me the right size for the best price. The Branch Manager is the real deal... Always there to help, always smiling and overall great service.
Recommended: Yes
Tahlea Johnson
Feb 21, 2017
Clean and friendly location
Enjoy the location and how clean the area is in comparison to most inner city locations. Staff is friendly also.
Recommended: Yes
william o
Nov 05, 2016
Cathy was a sweetheart and absolute pleasure from the first phone call, all the way through the entire leasing process. I previously felt other facilities seemed to nearly talk you out of leasing in the introductions. For some reason, she just made me feel welcome and that my business was greatly appreciated. The property is secure, neat and tidy, the unit was well maintained and very clean, no damage or leaks, the rules are strict and enforced to further improve on their security system and so my belongings are safe
If you appreciate ardent professionalism, agile documentation handling smiles, kindness and respectful service, Cathy is the real deal and I strongly recommend this facility or any of the other public storage locations touched by this Assistant Managing customer service angel as the ideal place to store your things.
Recommended: Yes
Jeffrey Brace
Dec 23, 2014
Customer Focus Servise
The team at Public Storage is customer focus and they do a great job to ensure customer satisfaction. I would highly recommend Public Storage to any one looking the move or store the stuff.
Recommended: Yes
Robin Caltabiano
Sep 20, 2014
Easy to do, even for a novice.
Judy is an excellent customer service person, and made the process simple. Filled out all the paperwork, paid the first month's rent, used the lock we already owned and we were done. The gate opened easily and the storage unit was clean. They send me a notice, when the next month's rent is due, and I have several options for paying. I do it online.
Recommended: Yes
