Peggy N
Oct 07, 2024
Beautiful facility and friendly staff
Facility is well maintained. Staff is friendly and helpful. So glad we were able to secure a spot here.
Recommended: Yes
Eduardo Catolico
Apr 11, 2024
No comment
Everything was straight forward.
Recommended: Yes
Robert A.
Feb 01, 2021
Staff was polite and helpful.
As a first tile storage unit renter, I was pleased with the staff and the cleanliness of the facility.
Recommended: Yes
Farokh Adami
Nov 17, 2020
Your representative was very easy to...
Your representative was very easy to work with, very friendly, and professional.
Recommended: Yes
Zakiya Johnson
Jun 16, 2020
Lauren and Kelly were very helpful and...
Lauren and Kelly were very helpful and professional. They made the transition from one unit to another quick and easy.
Recommended: Yes
Travis Lafond
May 11, 2020
Great customer experience
Great customer experience! Very friendly and efficient service.
Recommended: Yes
Lizette Scott
Jan 07, 2020
Great service
Great service
Recommended: Yes
Diana Hernandez
Nov 21, 2019
nice people one time my husband did not...
nice people one time my husband did not close it right so they call me if i could go and close it so that means they check everything their on top of everything.
Recommended: Yes
Christine
May 28, 2019
Lights Needed
Very happy with the special price and hope it isn't a gimmick and the price will go up. Associate said the price should remain the same for 3- 6 months. The only concern I have is that there are no lights inside the unit and that would be so helpful. I have the 10 x 20 and it really needs light. Thank you.
Recommended: Yes
Jamie Contreras
Jan 02, 2019
Very happy with the experience we had...
Very happy with the experience we had at Public Storage.
Recommended: Yes
Candace Beecher
Oct 31, 2018
easy to deal with and very nice place.
easy to deal with and very nice place.
Recommended: Yes
Stephen Arciniega
Aug 12, 2018
my rent went up way too much in a years...
my rent went up way too much in a years time it went from 135 to 165 to 195 not good almost left i felt like i was forced into a smaller unit ands had to get rid of alot of personal things thaT MENT SOMETHING SPECIAL TO ME I WAS SO DISSAPOINTED
Recommended: No
Dierk B.
Jul 31, 2018
Friendly staff and clean units, just no carts available for use
Staff was very friendly and this location was clean. Only reason they didn't get 5 stars is that they only have a limited amount of carts available for customers to use. If all are checked out (which is what happened in my case), I had to carry boxes from the car to the storage unit. They did offer to sell me a furniture dolly, but why should I have to buy one??? I didn't think this was right.
Recommended: Yes
Edward H
Jun 20, 2018
Very efficient service
Very efficient service
Recommended: Yes
Autumn
Feb 17, 2018
Clean, Professional, Well-Priced
April, the manager, is incredibly professional. She understood our needs and made sure we had everything we needed. Location was spotless and well-kept. Price for what we needed was great too. I would recommend this place.
Recommended: Yes
Therese Cordell
Feb 10, 2018
My only complaints are the elevators ...
My only complaints are the elevators are FILTHY and smell like dirty bodies and the lights do not stay on when I am inside my unit The lights keep turning off in the hallway.
Recommended: No
K.C. Hutt
May 24, 2017
The staff is always helpful, knowledgeable, and willing to work with my personal storage needs. Chris and April have been a blessing. Would recommend!
Recommended: Yes
Joshua Morgan
May 24, 2017
Great staff
Great staff. Clean facilities.
Recommended: Yes
mary Morales
Mar 10, 2017
I got a storage facility here 3 months ago. I love that is indoors and very clean. It is easy to access. Chris helped me out with fitting my pictures in the right boxes. If it is worth keeping and storing, use the proper container to preserve and protect it. The staff that I have helped me are very knowledgeable and easy to work with. I highly recommend this Public Storage in Montclair.
Recommended: Yes
Jeremy Moore
Feb 28, 2017
Only 4 star because it wasn't free ;)
Lily and April both very helpful moving in, and out. No hidden fees. Very upfront. Christopher was very friendly as well - good staff all around.
Recommended: Yes
Tracey Parrilla
Feb 15, 2017
Very clean always looks awesome. The friendly customer service is excellent. Thank your employees for a great job.
Recommended: Yes
Patrick Shao
Nov 21, 2016
The staff at hand were extremely friendly and helpful. Highly recommended for your storage needs. The only mild annoyance was due to the thefts of all the dollies, which meant that there was a check-in and out process with the dollies so make sure to bring valid ID when checking in/out.
Recommended: Yes
Daniel Barrios
Aug 07, 2016
Excellent Customer Service
Excellent Customer Service. From start to end this facility is great. Easy Access. Make sure to check out the online prices first as they are cheaper. Management staff was very helpful.
Recommended: Yes
Robert Escobedo
Jul 19, 2016
Yes I would
Everything is fine
Recommended: Yes
Marcia Lucas
Feb 04, 2015
Over the top Excellent Service
In Montclair, California, Christopher took care of all my requests and needs with enthusiasm and efficiency, and some without me even having to ask. I very highly recommend Public Storage. The service is wonderful. The facility is clean and easily accessible. Every visit is pleasant and successful in every way.
Recommended: Yes
N. Boelter
Aug 17, 2014
Climate Controlled Storage Unit That is Hot All The Time!
My storage unit is supposed to be climate controlled but it is hot all the time. We have asked the onsite manager about this issue and was told that there is nothing that they can do to make the storage unit cooler!
Recommended: Yes
Holly Bendalin
Apr 08, 2014
John at Public Storage in Montclair rocks!!!
John at the Montclair location is the best. Very friendly. He even offered me a cold bottle of water on that warm afternoon. John showed me my unit and explained how the door & lock worked. John also made sure I understood how to use the access gate using the "hands on" method. The location is clean and well maintained I have been in customer service for over 20 years. John is a perfect example of what customer service should be!!! I am very happy with decision to use Public Storage!
Recommended: Yes
