Dreane Swanson
Jan 01, 2024
Great customer service
Clean, well lit, great customer service.
Recommended: Yes
Grace
Nov 19, 2023
Friends reported price was high and the increase fast and amount high too.
The place is clean and the office people are friendly.
Recommended: Yes
Benny Luo
May 21, 2023
The process is very easy and staffs are very helpful
Love the app, so convenient and staffs are very helpful
Recommended: Yes
Charles
Mar 28, 2023
Very satisfying with the storage
Sarah was great. She was very friendly, professional, informative snd pleasant.
Recommended: Yes
Gibran Diab
Jan 09, 2023
Easy to set up online and access.
Super easy to make the reservation online and show up hassle free
Recommended: Yes
John Graham
Dec 01, 2022
Pulled in, was good spacing , clean and well guarded.
Great place to keep your boat for the right price.
Recommended: Yes
Joanna
Sep 18, 2022
Fantastic customer service!
Monika and Aaron were very helpful, explaining how everything worked. Also very patient in explaining how to use the app, codes and lock on unit. They made a first-time storage unit renter with no natural mechanical ability feel comfortable!
Recommended: Yes
Andrea Evenson
Sep 12, 2022
Great experience
Aaron and his team were very helpful
Recommended: Yes
Jason frishkorn
Aug 17, 2022
Great facility with nice features
Great facility with nice features. I am especially fond of the remote gate access with your phone
Recommended: Yes
Dreane
Jul 23, 2022
Storage next to mine has lizards in the unit
I was only in 2 days. I put all my things in and then came back next day. The renter next to my unit was there and he was keeping lizards in cages inside his unit. I moved out right away because there was crickets hopping around. Told manager and he didn't seem to care. He refused to give me a refund. Run away from storing anything of value here. Much better places.
Recommended: No
楔慮
Jul 20, 2022
Fabulous staff, clean and secure
Lulu is the best. Property is very clean and secure.
Recommended: Yes
Catherine
Jun 30, 2022
Easy move in process and clean facility
You can fill out all your paperwork online for a quick and easy move in process. The facility is clean and went in twice to ask quick questions and the staff was very helpful and friendly.
Recommended: Yes
Jean Helsel
May 19, 2022
Excellent customer service, facility is clean and spacious.
Went to see the storage facility last Sunday, May 15, 2022. The lady in the front desk was so nice to us. Customer service is excellent. Monica was very helpful and pleasant, really nice to work with. She helped us through the process and was able to show us the bigger storage space as another option. She is truly an asset to the company.
Recommended: Yes
Anna Steinmetz
May 17, 2022
Yes i would recommend to a friend
This storage unit is not too far from my future new home and it helped me transition from moving from a house to a room.
Recommended: Yes
Chad Kener
May 11, 2022
Clean and secure
Access is very easy using a smart phone. The RV storage lot is easy to get in and out. The facility is clean and maintained.
Recommended: Yes
Chico Lopez
May 07, 2022
Excellent
Very professional and courteous outstanding service the facility is empecable.
Recommended: Yes
Queen Wade
May 02, 2022
Super clean and spacious
I'm pleased with everything except the requirement for insurance. This is the first facility that I know of that requires it.
Recommended: Yes
Xya Benitez
Apr 18, 2022
Quick & clean
The facility was clean and I love that I have a door to my storage room and not a slide door. But if they could added more lights that would be nice it’s very dark in the storage facility it looks like a scene from a horror movie. But overall it was a great experience.
Recommended: Yes
Nika Hall
Apr 15, 2022
Price Beats All
Great space, great pricing. I just wish the restrooms were left unlocked so you don’t have to call for someone, & on busy days they need more dollies. Other than that thumbs up.
Recommended: Yes
Jean LaBlanc
Apr 14, 2022
Awesome Storage Facility!
I signed up with Public Storage online. I chose the Public Storage because they weren’t price gouging. They even had a special first month for $1 and the unit i chose was much cheaper than the other storage facilities. The Public Storage is very secure and clean! No problems with using my access codes getting into the facility or my storage building. The building is climate controlled and lighting is activated as you walk down each section to your unit.
I feel my items I’ve placed in the Public Storage facility are safe and secure. I am very pleased with my decision of choosing Public Storage for my storage needs.
Recommended: Yes
Karen C.
Apr 08, 2022
Highly Recommend Public Storage Whitewood
Monica was professional, detailed oriented and friendly!
Great moving experience into storage !
Recommended: Yes
Louie fattah
Apr 05, 2022
Over change
I have one until 10x20 and and it was not enough so I went back to rent another one and they want to charge me the $29 administration fees a game and I have to pay the whole month so that was ridiculous I already rent the unit same day and I went to get another one in the same day and they want to charge me all this they think this is right
Recommended: Yes
Melissa
Apr 05, 2022
Interesting
Lulu was very helpful at check-in. Clean facility.
Recommended: Yes
Zack Brunelle
Apr 01, 2022
Very clean facilities. Impressive for the price.
I was impressed to see the new and clean condition of the buildings and compound in total. It is very secure, with passwords required both to enter the building and again to enter the elevator to the floor of my unit. Also, I am able to open and close the main gate through my phone. This is super convenient!! I would highly recommend this place to anyone looking for a well-priced unit.
Recommended: Yes
Ronnie Carter
Mar 30, 2022
Simply awesome!
Great customer service, clean, easy access, a total win, win facility, I really feel at ease. Thank you so much.
Recommended: Yes
Joseph
Mar 28, 2022
Value
Best deal I could find.in Riverside county California
Recommended: Yes
Jeff Hutchison
Mar 24, 2022
Outstanding storage facility!
I had just left another storage facility where the service was horrible. As soon as I walked into the office, I was met by LuLu who was the nicest person. She took care of all the paperwork in a matter of 15 minutes or less. When I entered the storage area I noticed how incredibly clean everything was. It looked like a brand new facility. My unit is located in the three story storage building. The elevators are oversized and easily accommodated all of my large items. The security is also top notch. The lighting and temperature were excellent inside the inside storage units. When I opened the storage sliding door, I saw that the interior was spotless. Oh, and the price I received online was $50 less a month than comparable units in the area.
Recommended: Yes
Bertha
Mar 20, 2022
one dollar sign the bill turned to $100
Yes, it's convenient, It's clean, I like it thats indoor, but I dont like the bill, so its a $1 for 1st time customers, then it charge the insurance, fine I need insurance! ...then it charges for 15 bucks of insurance... and then voil├б $29 first time fee and the monthly rental it's gonna be like $35-45 ЁЯШБ idk how the other self rentals are but oh well, now I'm here!
Recommended: Yes
Will Curl
Mar 15, 2022
Nice Facility
Aside from the annoying system to access the elevator and lack of ease to access dolly's, this is a really nice facility.
Still confused as to why there are bathrooms on each floor but no public access?
Recommended: Yes
Moani Reyes
Mar 14, 2022
Quick & friendly
Immediately I noticed how clean the place was and we were greeted upon entry. Staff was friendly, tour was quick, prices amazing and I’m glad we came here.
Recommended: Yes
Debbie Koepke
Mar 10, 2022
Staff in the office would be nice
Got to the location to move in and there was no one in the office to assist with getting a dolly. There was a clock thing on the door to say when they would be back, but it was facing into the office and was no help at all
Recommended: Yes
Tracei Hasenberg
Feb 28, 2022
Review
Overall service was good . Staff was amazing
Recommended: Yes
Kevin Farland
Feb 26, 2022
Great value and great staff!
This by far one of the best storage facilities I've used. The prices are also the cheapest.
Recommended: Yes
Sandra Witter
Feb 19, 2022
Superb customer service, very clean space.
Great Place! Everything was ready when I arrived and the workers are quite attentive and very nice. Place is clean overall.
Recommended: Yes
Sharlynn Page
Jan 28, 2022
All is good right now.
All is good right now. at the storage center.
Recommended: Yes
Vicente Canales
Jan 23, 2022
Great service
Great service , really helpful, very clean, organized , will refer people here always
Recommended: Yes
Danny seguignol
Jan 23, 2022
Very easy transaction
Very clean and easy to access
Recommended: Yes
bill mann
Jan 11, 2022
it was good
it was easy and good and was very clean and good and easy to get into space
Recommended: Yes
Williams
Dec 31, 2021
Service was great and convenient ! Thx
I was looking for a place close and local, there were many to pick from but this one stood out, price & customer serviceтАж easy breezy, great and convenient! Location accessible and clean thanks Winchester staffЁЯШК
Recommended: Yes
Nancy
Dec 30, 2021
Unhelpful clerk.SURPRISE CHARGES not cool.
I called ahead and read the legal paperwork (I'm an attorney). There was no mention of a MANDATORY $20 lock that ONLY works at Public Storage. BS Public Storage won't get my business again.
Recommended: No
Kim Jeffries and Daniel Yaruss
Dec 22, 2021
Very friendly and helpful staff
Staff was very accommodating, kind, helpful, and processed our paperwork quickly. We were taken on a short tour of the facility where we found our unit, and staff member Lourdes showed us how to use the cylinder lock and explained to us about use of the hand trucks. All in all a very positive experience.
Recommended: Yes
Rebecca Vick
Dec 20, 2021
Wonderful atmosphere
This storage unit place is wonderful! The staff couldn’t have been more helpful and I really feel like my items are secure and safe.
Recommended: Yes
Irma Alvarez
Dec 03, 2021
Great experience
Excellent on site customer service!!!
Recommended: Yes
David stephenson
Nov 27, 2021
Great storage facility
Great place great front desk help. Storing valuable vintage trailer.
Recommended: Yes
Gilbert
Jul 04, 2020
Clean & 24/7 security facility. Great customer service. Best prices.
Very good prices on storage lots. I liked that the storage lots are cement & easy to park my trailer. Facility is very clean & has security 24/7. Customer service was great. Easy check in. Would recommend it family & friends.
Recommended: Yes
Tom Jones
Jun 11, 2020
Excellent service and helpful staff
Excellent service and helpful staff. Facility is always clean.
Recommended: Yes
Adrian
Apr 23, 2020
outstanding facility to store your RV
Great access and spaces sized right for all sized RV's and Trailers
Recommended: Yes
Adrian
Apr 21, 2020
Great space, easy to get ino and excellent service
Best storage facility we have used, excellent service,
Recommended: Yes
Gary
Mar 28, 2020
Very good
I came in a a young man named Jordan helped me,very professional even when the computer went down and did everything manually. He was very polite and helped alot.
Recommended: Yes
Jose Montellano Jr
Jan 21, 2020
Great service
Great service and clean facility. Used before and am a returning customer.
Recommended: Yes
Carol Surprise
Sep 11, 2019
Well I just started my use of public...
Well I just started my use of public storage on Sept 5-2019 so I will need more time to complete any survey. So far so good. I like how clean it is and my stuff fit in the space well.
Recommended: Yes
Vickie Garvin
Aug 16, 2019
The Manager was so friendly and...
The Manager was so friendly and professional, the place was clean and the grounds were immaculate. It was exactly 10 to 15 minutes from start to finish.
Vickie
Recommended: Yes
Adrio S
Jul 29, 2019
Excellent service
Excellent service, no complaints, great competitive deals.
Recommended: Yes
Michelle C
Jul 17, 2019
Very nice staff and very clean facility.
Very nice staff and very clean facility.
Recommended: Yes
Sherry Trujillo
Apr 16, 2019
It was fast to sign in and easy to find...
It was fast to sign in and easy to find the unit. Not to mention very clean.
Recommended: Yes
Shawntel La Rue
Apr 04, 2019
The ladies were absolutely amazing and...
The ladies were absolutely amazing and made our set up extremely easy. The unit is organized and easy to follow as well as kept clean. I agree with the hard times and appreciate the prices being very satisfactory according to the sizes of the units. We also noticed tons of cameras which we also appreciate. Would easily recommend this company to anyone who asked due to the easiness of the entire thing and the organization of it all.
Recommended: Yes
Ryan Mcworter
Feb 11, 2019
Great customer service
Regina did a fantastic job!
Recommended: Yes
Darryl Smith
Sep 11, 2018
Great people working here
Great people working here. Move in was very smooth
Recommended: Yes
Ricardo Teran
May 18, 2018
Great reliable and quick and easy whats...
Great reliable and quick and easy whats not to love
Recommended: Yes
Paul Marsden
Feb 05, 2018
Great customer service
Great customer service. Lively and accommodating. Extremely polite. Great security and clean facility.
Recommended: Yes
jose martinez
Jun 04, 2017
Natalie and jennifer gave great service. Were vacating now but if we ever need a unit again Public Storage will be our first choice!
Recommended: Yes
Ryan Curley
May 23, 2017
Camille was a great help and appreciated her time getting the unit i wanted
Recommended: Yes
Sarah Story
Apr 15, 2017
Natalie, Mary, And Jennifer has the best customer service. They made the experience pleasant. Thanks
Recommended: Yes
Courtney Davis
Apr 11, 2017
Camille is great at her job. She was very helpful and courteous! Thank you Camille.
Recommended: Yes
Sonia Salas
Apr 04, 2017
Awesome ? customer service
Awesome ? customer service . Thank you so much.
Recommended: Yes
Phil G.
Jan 20, 2017
Great Staff
I ended up getting a bigger storage unit, however, upon arriving, I was told by the local staff that my reservations were cancelled? I said, I made reservation with the call center and they told me I am set and try to go in the day before so I do not have to deal with it the day of the move. Well, I was told by local staff that they tried to reach me, no reply so they cancelled my reservations. I said really, then why should I call. come to find out, the call center wrote a wrong e-mail down, but what was puzzling, they said they tried to call me? No voice mail and the e-mail the local staff sent out was stuck in the outbox. regardlessly, the service is great following the mix up and the staff very professional. I highly recommend Public storage in Murrieta due to gate codes, a lock that you will have to purchase, sprinkler system and lighting system is good to go! Other than that, the price is right! As long as the call center and local business are on the same page, you shouldn't have any issues!
Recommended: Yes
Shelly Waters
Dec 30, 2016
I just want to say that Mary Kay makes it happen. She's professional, happy, compassionate and always has a positive get her done attitude. Keep up the good work Mary Kay. Good prices. Thank you!!!
Recommended: Yes
Donald Souders
Oct 18, 2016
Love Public Storage!
Happy with our experience and would recommend them.
Recommended: Yes
Jill Padilla
Oct 05, 2016
Public Storage is stupendous!!
I went into the Public Storage store and right away the woman was friendly and helpful. She listened to what I needed and found a way to get me the best deal possible and with a great unit as well. I love that it is a month to month rental. There is easy access, and I feel that my belongings will be well taken care of. I would recommend it to anyone I know.
Recommended: Yes
Anne Nelson
May 10, 2016
Very well run and clean facilities
Ease of renting and variety of sizes available. Also have carts on-site to assist with loading unloading.
Recommended: Yes
Deborah
Nov 06, 2015
WONDERFUL
THE BEST PLACE TO STORE ITEMS...THIS IS MY 2ND TIME AFTER MANY YEARS LATER AND I ONLY TRUST THIS COMPANY...THEY HAVE AMAZING CAMERAS AND GREAT STAFF WITH THE BEST CUSTOMER SERVICE...THEY TREAT YOU LIKE IT'S THEIR PERSONAL ITEMS...THE OFFICE HAS EVERYTHING YOU WILL NEED IF YOU NEED SOMETHING FOR YOUR MOVE...OR CAN MAKE RECOMMENDATIONS...I WILL RECOMMEND THIS COMPANY FOREVER!
Recommended: Yes
Sofia Kline
Apr 14, 2015
$1 for 1st month - not right
I think it is not a professional behavior to Advertise $1 pays for your first month when it is only applicable to the tiniest units. It would create a better sense of fairness and reputation if it was something as 'to the first 10 customers' for X/this month'. Honestly is not right. You are better off as a business not posting Anything at all. And also how the prices goes up from One day to the next on the Same month, wow.
Recommended: Yes
Sharon Jenkins
Mar 21, 2014
Mary Kay does an awesome job!
All of our dealings with Public Storage, whether online, on the phone or in person, have been very positive!
Recommended: Yes
