Arturo
Jul 28, 2024
Great location
I just moved in and almost everything is good except the hours to get in. I thought it was the same as the other storages, 6am-6pm or 7pm, but I would like you to take my suggestion into account! Otherwise I have no complaints.
Recommended: Yes
AN
Aug 30, 2023
Easy access, convenient location
I had a great experience with north hollywood storage. Quick check in, located close to the highway. Will definitely recommend.
Recommended: Yes
Dwight
Apr 11, 2023
Outstanding Customer Service
I just rented this space and couldn't be happier with the level of customer service I have received. I'm very fortunate they have great staff who make sure your belongings are safe. A big "Thank you"!
Recommended: Yes
NA
Feb 12, 2023
Worth the price
The guy at the desk was a bit high strung and takes a long time to get through the process but the unit is good and spacious for the price
Recommended: Yes
Valerie Tachias
Dec 07, 2022
Great place I only have to say
Is this place is pretty good I never had a problem with anyone at this storage place.the only thing I wish that they were open longer hours n they had air vents in the second floor. Now for the workers there as for Ian he was great knows how to handle a customer he was a real sweetheart he was always around keeping things nice n clean and as for the older gentleman he was a sweetheart in his own way always driving his cart around checking things which was great cuz storage units scare me they both work great together. I thank you very much I was there about a year.thank you guys u both are sweethearts
Recommended: Yes
Joaquin Castillo
Feb 20, 2021
Very god
The attention from the front desk, the price , everything was good.
Recommended: Yes
Stuart Ziff
Sep 18, 2020
Overall it was a great experience
Overall it was a great experience. Ian was very helpful and made the whole thing easy.
Recommended: Yes
Jeff
Jul 27, 2020
Overall fine
The only issue I have is that you have to check in at the office and give your ID to get a keycard to open an exterior door. If there’s someone else being helped you have to wait before you can get in to access your unit.
Recommended: Yes
kyong-ho
Jun 17, 2020
Affordable, and easy to book
The associate at the Whitsett Ave location called to confirm my online reservation but I needed certain conveniences met and he was more than helpful in moving my res to another location very close by. Could not be happier with his service and the overall experience with Public Storage and Sparefoot.
Recommended: Yes
Alexander
Jun 10, 2020
Jerry and Haden were so wonderful and helpful
Worked with both of them separately, and they were both so helpful and made sure to maximize and prioritize my time. Can't thank them enough.
Recommended: Yes
FAYE ANN
May 24, 2020
All good
Perfect for me. Very helpful staff and attentive and friendly. Helped with my account transfer from another Public Storage facility. Great!
Recommended: Yes
eric
May 19, 2020
Quickly moved in.
Got in quick. Clean spot no complaints..
Recommended: Yes
Summer
Mar 21, 2020
Best storage place
Super helpful, the process was quick and easy.
Recommended: Yes
Erick Castro
Feb 10, 2020
Very pleased with your service
Very pleased with your service , excellent customer service.
Recommended: Yes
Alexa
Jun 14, 2018
very good
very good, i wish hours were longer and that you didn't require insurance though.
Recommended: Yes
Yeny
Jun 29, 2017
Ian was very helpful and knowledgeable
Ian was very helpful and knowledgeable. He was patient and answered all of our questions.
Recommended: Yes
Edgar Duarte
May 03, 2017
Great customer service
Great customer service
Recommended: Yes
Mary Anne Chumley
Apr 24, 2017
I've rented from a few different storage places in Los Angeles but I definitely recommend this place! Really fast and excellent customer service from Ian and Natalie. Painless rental!
Recommended: Yes
Jody Carlson
Mar 25, 2017
Natalie is awesome! She was super friendly and gave me a great rate! :)
Recommended: Yes
Sam
Jan 17, 2017
quick, easy and efficient
Very friendly caretaker set up our account quickly and helped us out
Recommended: Yes
crystal lee mangona
Sep 28, 2016
Due to an emergency i had to find a storage place ASAP. Luckily i was able to locate this Public Storage near my current apartment and it being my first time using any storage facility i was a bit skeptical and had no idea how this whole thing works. When i got there after setting up my appointment online this amazing woman at the front desk named NATALIE was very helpful and very thorough with explaining on how everything works. She was super sweet and VERY Accommodating! she made the entire process real easy and most of all she made me feel very safe. She is a pleasant woman who deserves a RAISE!! Thank you sooo much Natalie for your help!! You are the SH*T girl!!!
Recommended: Yes
LoCk LTK
Aug 18, 2016
Raquetta was very helpful and very nice. She's been helping me for the passed 30mins looking for a unit that fits my needs. We finally found one and she set me all up. It was great working with her.
Recommended: Yes
Thomas Phillips
Aug 08, 2016
Great service very helpful and friendly good prices and they check to see if all locks are secure in the facility. Would recommend this to anyone!!!! Raquetta is the best customer service representative ever!!
Recommended: Yes
Michael Long
Feb 15, 2015
Employees smoothed over an arduous process
Corporate sold me a parking space apposed to a storage unit @ the Van Nuys location. I was subsequently redirected to North Hollywood. The lady's at the NH location were extremely professional & did everything within their capabilities to get me a unit that was convenient to my needs. I wish at the least that the administrative fee could be waved. I felt something could have been done by corporate to compensate me because the mistake cost me time and additional money.
Recommended: Yes
