Malcolm Parkhurst
Jan 23, 2024
The friendliest most professional storage facility
Reva and Andrea are both incredibly professional incredibly kind and went out of their way to make me feel welcomed and even the person on the original number that I booked was exceptionally human, professional, understanding and found me the best price and I’m blown away that the entire experience was the best I’ve ever had in my entire life and I’m 60 years old I’ve had quite a few storage units. Don’t even hesitate you will be very happy.
Malcolm
Recommended: Yes
Pamela Hearne
Jan 14, 2024
Good job
Great service!!! I would totally recommend this storage facility to my family and friends.
Recommended: Yes
Griffin
Jun 03, 2023
Can't beat!
Try to show up when Lisa's there. She's an absolute gem!
Recommended: Yes
Aron Ambrus
Jan 07, 2023
Great pricing!
Friendly service and clean storage units.
Recommended: Yes
Carson
Feb 06, 2022
Very accommodating and fast!
Really enjoying the facilities and the on-site manager is always helpful and accessible. 9/10!!
Recommended: Yes
Caitlin
Oct 05, 2021
Good price, sketchy location
I used to live not far from here, so I can attest that the location is not ideal in terms of appearance or safety. The facility itself, however, is clean and well monitored with security cameras. The price could not be beat on my comparisons, and the service has been excellent.
Recommended: Yes
Cordelia Jones
Sep 05, 2021
Helpful great service easy to reserve a unit and get in
Clean courteous nice place if you need a storage
Recommended: Yes
Katrina M Silva
Sep 25, 2020
Casey provides Best customer service
I have had the best experience at smart stop they are always friendly, fast, helpful, and all around amazing. If casey didnt work there i dont know if i would continue to store there. She is the main reason i stay. I have already recommended a few people go there and three have and all are glad they did.
Recommended: Yes
卡牡
May 24, 2020
They were very nice and we got the unit next day.
The place was clean and the cheapest in the area with great service.
Recommended: Yes
Grace
May 23, 2020
Look no further
My experience was hassle free. Got a unit in a great location and paid a lot less than competitors in the area. I came to the facility 3 times in the last 2 days. Casey explained the rules throughly and made my experience painless. Moving is a pain and short term storage was the best solution for me during this uncertain time. I wouldn’t hesitate to recommend to friends and family.
Recommended: Yes
Maggie
May 17, 2020
Convinient
Conveniently located right off the highway and Alameda, all units have drive-up access. Good deal, very friendly store manager, Kasey.
Downside: in very industrial area, area around it pretty deserted so could feel unsafe (I was there on sunny weekday afternoon and it was fine).
Recommended: Yes
German
May 16, 2020
The best in east bay
Hello I been looking for a storage for a while until I find this one online,I have the best deal and a Free first month! And the costumer service is the best
Recommended: Yes
Gabriel
Apr 11, 2020
Very satisfied
Very friendly, great customer service. I would definitely recommend this storage facility to others
Recommended: Yes
Desiree Moseley
Mar 09, 2020
Really great customer service
The woman that helped me was great. She went the extra mile to ensure I got my military discount.
Recommended: Yes
Liza
Mar 08, 2020
I already recommended a family member who also was very impressed
I was so impressed with the customer service and the area my storage unit was rented that i recommended the storage unit to a family member who also was so impressed that she rented a unit. The manager is very business-like, i feel comfortable with my stuff being stored here.
Recommended: Yes
roy
Dec 19, 2019
Quick and friendly and efficient staff
Very pleased with my experience. Was able to move in without any problem and the price was good
Recommended: Yes
Sarah
Jul 02, 2019
Overall we are happy
We had a few hiccups but the staff there were attentive and all the issues were fixed. They were very accommodating when we arrived as well as over the phone. Would certainly recommend.
Recommended: Yes
Sarah
Jul 02, 2019
Overall happy
We had a few hiccups but the staff there were attentive and all the issues were fixed. They were very accommodating when we arrived as well as over the phone. Would certainly recommend.
Recommended: Yes
Michael
Jun 08, 2019
excellent customer service
Dee Dee is fantastic ! a great asset to any company
Recommended: Yes
Michael
Jun 06, 2019
Customer service was excellent
only fault I can find is on cleanliness, the floor of the unit was very dusty and dirty
Recommended: Yes
Jessica
Dec 09, 2018
Okay
Ok facility unit was not very clean
Recommended: Yes
Francesca
Dec 06, 2018
Seamless experience!
Super friendly and helpful staff. Quick and easy process!
Recommended: Yes
Yulanda bearden
Sep 12, 2018
Fast and easy and quick
We was in and out and the clerk was nice and helpful.
Recommended: Yes
alexander
Aug 10, 2018
Good pricing and clean
Easy to get to, clean, would prefer longer hours, although most facilities close at the same time.
Recommended: Yes
