Lorenzo
Sep 14, 2024
The property manager on site
The manager Sadie was very nice and helpful.
Recommended: Yes
Toni Carlton
Aug 31, 2024
Would have appreciated a space closer to the elevators as i am 88.
Above. A long way to walk to my car if carrying something
Recommended: Yes
Susan Johnson
Apr 01, 2024
Staff are friendly and very helpful.
If the units had access to more indoor lighting it would be helpful, such as having the lights on a manual timer the renter can turn on or off as they need, while working in the unit. Otherwise, I have no other complaints.
Recommended: Yes
Cathy stubblefield
Dec 11, 2022
Close to me to bring my belongs.
Great prices and close granddaughter school this is the first time I use public storage.
Recommended: Yes
Joie
Sep 07, 2022
So far so good
So far so good - it was an easy process to rent online and set up with minimal to no contact needed with public storage outside of the web.
For the price of $154 I do wish that maybe the unit would have been swept a little more before my move in. Also - the unit lock rebate is very misleading. The lock that you pay for (which is said to be refunded upon move in pending you bring your own lock) is a small janky circle key lock that is REQUIRED in order for your unit door to not have an open hole within the door. You can't not use that type of lock.
Recommended: Yes
Ada Russik
Jun 01, 2020
Great from start to finish
Great from start to finish
Recommended: Yes
ALYSSA
Mar 17, 2020
College Apartment Storage Rental Review
The rental process was easy, just be aware of additional costs like mandatory insurance, a lock, and a moisture absorber. The customer service was great and I had an overall good experience. They provide loading carts as well for convenience.
Recommended: Yes
Lindsay
Mar 08, 2020
Customer Service key
Customer service is by far the most important aspect of any business. The manager went above and beyond when I was there. He not only got be squared away but went out of his way to assist others that were having problems.
Recommended: Yes
Juan Martinez
Sep 12, 2019
Thanks for the opportunity to rent me a...
Thanks for the opportunity to rent me a storage the price was very good the service fantastic and I hope everything goes for the right way
Recommended: Yes
Erik Chavez
Nov 20, 2018
Security and protected storages.
Security and protected storages.
Recommended: Yes
F. Hernandez
Apr 04, 2018
Very clean storage and Evelyn was very...
Very clean storage and Evelyn was very knowledgeable. She's a great help and can answer most of your questions or inquiries. Please visit this place and have business with this location.
Recommended: Yes
Maria Carrillo
Jan 08, 2018
My experience was excellent
My experience was excellent. Customer service at it's best. I was in and out of there in a timely manner. I didn't have to ask any questions. Everything was answered without me asking.
Recommended: Yes
STM
May 25, 2017
Staff is great... but...
Staff is great! They are friendly and professional. Very welcoming! However, Online "discount" incentives are misleading. No where does it state the discounts do not apply if you are currently renting a unit. In fact, I would think it would apply as an incentive for repeat business. Had I known that when I reserved the unit, I might not have.
Recommended: Yes
Evan Palmer
May 20, 2017
Sheri was super helpful and made it quick and easy to get all my belongings stored away for the summer. Great monthly pricing too.
Recommended: Yes
tina christensen
May 08, 2017
Surprisingly very good. Sheri the lady at the front was very helpful very good coustmer service. Have one on the fourth floor gets kinda hot up that's the only drawback
Recommended: Yes
Gwen Locke
Apr 26, 2017
I just started
I just started. But for what I have experienced, it's great!
Recommended: Yes
karen mccrae
Mar 11, 2017
Annabelle is great and helpful..I gave her a hard time a lil. But she kept smiling. Shannon was great as well she was eager to assist.
Recommended: Yes
Mariela Monge
Mar 03, 2017
I went today at Public Storage
I talk with Annabelle she give me a wonderful service
And she answers my questions
Thanks Annabelle.
Great a excellent service
Recommended: Yes
Michael Kreutzer
Feb 24, 2017
Customer Service
This is my second storage with PS. I get follow up phone calls asking if my experience is good. Customer service is excellent. Facilities are clean and well lit. I'll use them again and recommend PS to others.
Recommended: Yes
Jeffrey Villalba
Dec 08, 2016
I was looking for a 10x15 drive up. My girl and I came to this location because it had a lot of good reviews. Unfortunately, Jatziry didn't have any available at the moment. But she offered to look at other location close by but they where out of our budget. She was very knowledgeable and very friendly. Great customer service. Although, we did not end up renting here I will definitely recommend this storage facility to family and friends.
Recommended: Yes
Jose Diaz
Jan 27, 2016
Great and safe place to store items
Best security and large room for prices
Recommended: Yes
Alan Estrada
Mar 04, 2015
Best Service
I had received the best customer service. He was very friendly and explained everything thoroughly to me.
Recommended: Yes
Sara Mendoza
Jun 04, 2014
Grat service but prices could be better !
Tony at counter was very helpful and very cordial this is at the orange location on main between Katella and Collins .
Recommended: Yes
Linda Beardslee
Mar 20, 2014
clean and plenty of room
The customer service was great andnits very clean with plenty of room but Im a little disappointed with the deal I got compared to other PS places in the area.
Recommended: Yes
Sarah Acosta
Feb 18, 2014
easy, convenient, and a great price.
The entire process of looking then selecting a storage unit was easy. The staff was extremely helpful and friendly. I love that the units are safe and secure.
Recommended: Yes
