Lorenzo
Sep 14, 2024
No manager on site to provide immediate service.
I have the appointment to the property manager but no one showed up and call the customer service why no one in the property and told me the manager will be there in 10 to 15 minutes and I waited for 30 minutes and still no one showed up.
Recommended: No
Jeff Bennett
Mar 20, 2023
So so
After they blue-off my first appointment , everything went great
Recommended: No
Rachel Toby
Feb 07, 2023
Great place to do business with рџ‘Ќ
The customer service was outstanding. No negative vibes, very positive, LOVING AND KIND. WISH this kind of customer service was mandatory. Thank you Pubic Storage.
Recommended: Yes
Jonathan
Dec 31, 2022
Clean, high-tech, and affordable
This place is a lot cleaner than storage units I've had in the past. I love that they have an app to open the gates and doors! Locked in a great price and probably will stay here long-term
Recommended: Yes
Gabra
Nov 11, 2022
Smooth and easy, but …
I’ve just rented a space, and the online rental process was fantastic. However, when I went there at 6:30 am to check out the place I was surprised to find the main gate open and no one was there. I became concerned about the security of the place. When I came back at 10:30 to unload my stuff, the gate was still open. When I finished unloading my stuff at 12:00 the gate was still open. On my way out I saw a lady that works there and I asked her about the gate and she said that because of the heavy rain the previous night the gate’s chain snapped and that it will be fixed. I wanted to express my concern about the security of the place, but she rudely asked me to move on! That is the only reason I only gave 3 stars.
Recommended: Yes
David Kaos
Jan 31, 2021
So far so good
Easy set up was great. Staff was friendly. I haven’t received my first bill yet but it seems easy enough.
Recommended: Yes
Susan Lewis
May 26, 2020
Great Space, Easy Check in, Short Open Hours
I just rented my space, and haven't had to deal with any problems at the site yet. My rental process was easy and agreeable, the manager was super helpful and kind.
The space was very specific - I wanted a drive-up medium size space with a roll up door- and this was the only place I could find a unit that met my needs.
I only gave 4 stars because their open hours are very short and I'm sure that will be a problem in the future for me. But this is the only negative thing that I can see happening at this time.
Recommended: Yes
Oren F
Mar 31, 2020
Awesome!
Fast efficient and well priced. Entire experience was great!
Recommended: Yes
Tracy
Feb 12, 2020
Great price and very friendly!
I'm paying half of what I was at my old unit! Half!!
Recommended: Yes
Christina Lujan
Dec 10, 2019
Great Service!
Great Service!
Recommended: Yes
Erick Nuno Camarena
Nov 26, 2019
Excellent service
Excellent service
Recommended: Yes
Jeri Sears
Sep 06, 2018
Good customer service
Good customer service, clean facility, and locally located to fit my needs.
Recommended: Yes
Kunzman Electronics
Jul 09, 2018
Everything went smooth and I was...
Everything went smooth and I was standing in my new unit about 20 minutes after checking the availability. Could not have gone smoother. This facility has the nicest and most professional staff.
Recommended: Yes
James Snell
May 22, 2018
No friction
No friction, great treatment! 4 Stars just gives room to grow!
Recommended: Yes
Michael Larsen
Apr 19, 2018
Excellent professional service
Excellent professional service. Unit is well maintained and a perfect fit for my needs. Public storage does need to coordinate pricing so the site has lowest price available.
Recommended: Yes
Harvey Taylor
Mar 24, 2017
William was outstanding and Evelyn was a great help too. They made me happy I chose this place to store my belongings. Good positive experience, I thank you... Michael @ Islands Golf Center
Recommended: Yes
Sam Ramos
Feb 02, 2017
I've had storage here for about a year. I recently went in because I needed a smaller size. Evelyn made it simple. Thank you so much for the awesome experiance.
Recommended: Yes
Ajay Miss
Jan 16, 2017
This PS storage is a good one. Debbie has given me great personal service, starting from the moment I requested info online. She called me in less then 30 mins after I the send button. Best rates for a full sized unit with an outside roll up door, Easy to pay online or in person at ANY PS storage. Renting People are terrible, tossing out their unwanted things, but the employees keep it clean. Good office hours, good gate hours. Never have I had any problems. I highly recommend this place if you need to store anything!
Recommended: Yes
Linda Williams
Jan 04, 2017
My husband and I stored our items at this location for over a year. The property is highly secured with a coded gate, coded entry door, and very secure locks (you buy there $5.00) for the doors. Evelyn and Jill were very attentive and were very helpful! We highly recommend this place!
Recommended: Yes
Megan
Jun 14, 2016
Great deal
I got a great deal for a drive up storage at Public Storage in Orange. Friendly staff and secure facility. I wish I could get a discount on a year lease though.
Recommended: Yes
Ramiro Nava
Mar 16, 2016
great girls at the front office
The girls in the front office were very helpful in every way answered all my questions and knew what they were doing thanks
Recommended: Yes
Melinda Avent
Oct 20, 2015
Public Storage Review
I had a very good experience with Public Storage. I was assisted by Debbie and Gretchen. Both were very pleasant, friendly and professional. I was given complete and accurate information. I would recommend to friends.
Recommended: Yes
Sandra Alvarez
Sep 15, 2015
Great!
I was in the office Saturday 9/12 and the experience was great. Gretchen helped us, she was all by Herself,very busy and was still very polite , juggled 6 different people the whole time Smiling.
Recommended: Yes
Margarito Gomez
Aug 18, 2015
My opinion on public storage is that it's great!
Public storage has really helped out my family and I since we've been looking for a place to live we keep all our belongings there and it's a great safe place nothing has gone missing. People are kind and helpful I would highly recommend this place to anyone.
Recommended: Yes
Ivelisse Otero
Jun 30, 2015
Exceptional Customer Service
I had to down size to a smaller unit. I was able to get a smaller unit in the same floor with the help of your manager. All in a matter of minutes. Thank you.
Recommended: Yes
Cecilia Valle
Dec 16, 2014
satisfied customer
I'm pleased with the staff. The space rented was perfect, and clean. So far is been a good experience!
Recommended: Yes
Maurice Stanford
Nov 16, 2014
makes sure it works
Everything is good but my light in my unit doesn't work hard to get over to the storage in the day because of my work if I could get reimburse or discount for a burnt out unit
Recommended: Yes
Maryjane Stratman
May 09, 2014
DEBBIE IS THE GREATEST
DEBBIE IS THE GREATEST
Recommended: Yes
