Allen Avenue Self Storage

234 N Allen Ave
Pasadena, CA 91106
114 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$113.00 - $215.00
Available Units: Show All
3' x 4' Unit

Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $113.00
per month
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5' x 5' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $161.00
per month
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5' x 5' Unit

Climate controlled, Covered, None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $165.00
per month
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5' x 5.5' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $175.00
per month
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5' x 6' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $176.00
per month
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4.5' x 8' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $182.00
per month
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4' x 9' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $182.00
per month
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9' x 4' Unit

Climate controlled, None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $215.00
per month
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5' x 7.5' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $185.00
per month
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5' x 7.5' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $185.00
per month
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5' x 8' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $195.00
per month
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8' x 5' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $195.00
per month
No CC Required
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5' x 9' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $147.00
per month
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9' x 5' Unit

None door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $200.00
per month
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10' x 5' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $159.00
per month
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9' x 6' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $163.00
per month
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10' x 5.5' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $167.00
per month
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6' x 10' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $175.00
per month
No CC Required
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7' x 10' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $185.00
per month
No CC Required
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4.5' x 16' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $188.00
per month
No CC Required
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10' x 7.5' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $189.00
per month
No CC Required
Reserve
5' x 16' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $195.00
per month
No CC Required
Reserve
8' x 10' Unit

None door, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $195.00
per month
No CC Required
Reserve

About

U-Haul truck rentals services. Loading dock with direct access to freight elevator. On-site cart/dolly usage. 24 hr digital video surveillance and individual alarm systems on all units. Business center equipped with PO boxes, complimentary copy, fax and wifi. Longest gate hours/office hours in the area. Outside vehicle storage spaces available.*

Features

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-45ft)
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Allen Avenue Self Storage at 234 N Allen Ave?
On a scale of 1-5 the Allen Avenue Self Storage at 234 N Allen Ave receives 4.5 out of 5 stars based on 114 reviews.
Does Allen Avenue Self Storage at 234 N Allen Ave offer climate Control Storage?
Yes there are 2 size options for climate control storage units at the Allen Avenue Self Storage at 234 N Allen Ave.
What is the cheapest storage unit option at the Allen Avenue Self Storage at 234 N Allen Ave?
The cheapest storage unit option is $113.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 7:00 AM - 7:00 PM
Is the Allen Avenue Self Storage fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Allen Avenue Self Storage?
Yes, there are security cameras on site.
Are there moving supplies for sale at Allen Avenue Self Storage?
Yes, there are moving supplies available for sale at Allen Avenue Self Storage
What type of payments are accepted at Allen Avenue Self Storage?
Payments that are accepted are checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at Allen Avenue Self Storage?
Yes, handcarts are available.
Is there a military discount at Allen Avenue Self Storage and if so how much?
No.
Is there an elevator at the Allen Avenue Self Storage?
Yes, there is an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 114 reviews
Cesar Aug 23, 2019

Close, easy, friendly and convenient.

It was a simple check-in, Frank was accommodating, the facility was clean, perfect location.

Recommended: Yes

Gregoer Mar 06, 2019

Very efficient.

Great facility. Totally clean, a very nice staff to work with. A good size unit to store my things.

Recommended: Yes

Ed Feb 25, 2019

Clean and secure with a friendly, helpful staff.

Allen Ave. Self Storage is definitely an upgrade from my previous storage unit - clean, secure, well lit, well ventilated, and at a much better price. The management was friendly, helpful and professional. I'm very happy with the change.

Recommended: Yes

Rob Feb 13, 2019

Good Value in a well maintained facility

The staff was very helpful and pateint as I searched for my insurance policy online. The business used electronic forms which was much easier than paper forms.

Recommended: Yes

Javier Sep 29, 2018

This place is super clean and the staff is amazing great price

The experience was easy fast and saved me almost half of other near by storage facilities. Wonderful staff, well lit and very clean. I would recommend looking here before you go anywhere else.

Recommended: Yes

Judith Sep 03, 2018

Very nice, efficient service

Very organized and pleasant service.

Recommended: Yes

Jihye Jul 24, 2018

Love it

Great I would recommend to all my friends

Recommended: Yes

Danny Jul 22, 2018

Everything was great clean great employees

Everything was great, clean great employees

Recommended: Yes

Nina Jun 28, 2018

Very clean and smooth move-in process

Great experience moving in. Make sure you finish everything by 6:45pm, as you can't use the facility after 6:45pm.

Recommended: Yes

Julia Jun 24, 2018

Crazy clean, easy access, great size for price.

Recently relocated from northern NV and need to store all my things until I found a permanent dwelling place. The customer service here from the moment I walked in was fantastic. The loading doc fit my Uhaul like a dream and my unit fit more than I hoped!

Recommended: Yes

Amy Feb 14, 2017

Great spot

The location was great for us and the people were very friendly and there is good security.

Recommended: Yes

Scott Feb 04, 2017

Car storage

Very nice staff. Clean facility. Feel very secure leaving my car. Easy access from freeway.

Recommended: Yes

Scott Feb 02, 2017

Car stoora6

Very friendly staff. Clean facility. Feel very secure in leaving my car.

Recommended: Yes

Larry Aug 04, 2016

Easy and friendly

I needed more room and found it at Allen Storage. Norman the service associate had 8 guests including me and a vendor that delivered water while multitasking all to service us. It was nice see someone want to be of service and with efficiency.

Recommended: Yes

Tracie Dec 21, 2015

Really happy with this storage facility.

The front desk was helpful. The discount is fabulous! The facility is clean and safe. They have several carts available for free to assist with moving the stuff in and out. Definitely recommend this facility!!!

Recommended: Yes

Pat Dec 17, 2015

All w ent well. Staff very polite and helpful

Recommended: Yes

Daniel Sep 14, 2015

Recommended: Yes

susan Jul 28, 2015

Safe and clean

Very safe, clean, well kept facility.

Recommended: Yes

Carmin Jul 23, 2015

BEST STORAGE FACILITY IN PASADENA!

I have to say, this is the best storage facility in Pasadena. Its clean, well managed, and the hours are the best, 7am to 7pm. They work around the clock, and they are very prompt. Gated, private code to get in. Roll up doors. I would recommend anyone I know to rent here.

Recommended: Yes

Gloria Carrier Jul 11, 2015

Excellent experience overall

The on-site manager was extremely helpful and made the entire process a pleasant experience.

Recommended: Yes

Allan Jun 16, 2015

Very positive storage experience.

Recommended: Yes

Gudrun Jun 13, 2015

Recommended: Yes

Molly Jun 08, 2015

Friendly staff, very convenient location, clean, clean!

We rented in other locations and this place was far superior in terms of cleanliness, brightness of space and cost (especially with the 30% for 6 mo). Easy access of the 210 FWY and the staff was helpful and friendly. Definitely recommend!

Recommended: Yes

Esprit Jun 01, 2015

beyond satisfied

The staff was helpful. The security cameras monitors are viewable. The property is very clean. It's hot in the storage portion so don't leave anything that could be damaged. My first visit was perfect.

Recommended: Yes

Sandra May 22, 2015

friendly staff

My first day there was very pleasant due to the guy that helped me out. Very easy to communicate with.

Recommended: Yes

Sandra Apr 22, 2015

Affordable Storage

Facility is very clean and laid out nicely. Office offers moving extras such as boxes, locks, tape, pads, and dollies. Security code to electronic gate makes access easy.

Recommended: Yes

Salina Apr 02, 2015

Fantastic People, I would recommend this location on the customer service alone!

Recommended: Yes

Theodore Mar 19, 2015

Just horrible. They raised the rates by 30%. Evicted people for no good reason and had homeless clients living in their office areas 24/7. Poorly managed and not recommended.

Recommended: No

Jake Mar 05, 2015

Over all good experience

Recommended: Yes

Ellen Gruber Dec 20, 2014

Easy process and move in

All in All with having storage experience from the past, Allen Street Storage has been great so far. The staff is very helpful and friendly and the space clean and spacious. It is working very well for me at this time.

Recommended: Yes

Gerald Nov 03, 2014

Great Service!

I rented a space at Allen Avenue self Storage and was fortunate to have Kim Z. assist me with what is a transition in my life to another journey. Kim is, in my opinion, a tremendous asset to this company. She made me feel comfortable and safe with my decision to use this facility. Thank you Kim!

Recommended: Yes

Claudia Oct 04, 2014

Excellent! Kim was incredibly courteous and helpful to refer to Sparefoot to help me with price- needless to say I opted to rent truck here too!

Recommended: Yes

Britt Oct 03, 2014

Convenient, easy.

Recommended: Yes

Joyce Osbaldeston Aug 03, 2014

Excellent Customer Service!!

As it turned out, I did not need to rent the storage unit at Allen Ave. Self Storage but the customer service I received was outstanding. I always had prompt and courteous service from the staff and even when I initially had to reschedule my unit, the staff was accommodating and easy to work with. I strongly endorse this company. It is hard to find such good customer service these days.

Recommended: Yes

George Steele Aug 02, 2014

Couldn't have been better.

These folks are cool and professional. 5 stars.

Recommended: Yes

Linda Jul 22, 2014

Nice people. Easy access. Lots of carts and they'll let you borrow their ladder!

Recommended: Yes

Debbie Jul 22, 2014

They were also warm and friendly and accommodating.

Recommended: Yes

Elaine Mar 28, 2014

Great customer service

Recommended: Yes

Lisa Mar 13, 2014

Very reasonable after going to 2 public storage locations and searching online for 1 week. This website was the best

Recommended: Yes

Linda Feb 27, 2014

Kim & Velma were so warm and they make a great team. The manager Norman, was very helpful and definitely looks out for the customer. KUDOS to all of them.

Recommended: Yes

susan Jan 30, 2014

Very friendly and helpful. I'm very happy with my choice.

Recommended: Yes

Marissa Jan 21, 2014

Attentive front office person. Very helpful.

Recommended: Yes

Kris Dec 11, 2013

Very helpful and fair. A great place!

Recommended: Yes

N.M Dec 08, 2013

They were helpful and friendly.

Recommended: Yes

Julie Nov 04, 2013

Wonderful! Norman is the BEST!

Recommended: Yes

Allison Oct 28, 2013

Great customer service and fair prices

Hi fiance and I have been "shopping around" for self storage in the Pasadena area for awhile. I am so glad we found Allen Ave Self Storage because the monthly rate if fair, the people are nice, it's secure and clean. What I also love is that they sign for packages, for you. So, if you don't trust your management office at your apartment or mail room at work, just send your packages to Allen Ave Self Storage and they can sign for you and keep it secure until you pick it up. Love that.

Recommended: Yes

Rnss Oct 25, 2013

Very pleasant!

Recommended: Yes

Edward Oct 17, 2013

Great!

Recommended: Yes

楔慮 Oct 05, 2013

This site is great Norman, Alex and Destiney are the best.

Recommended: Yes

Cassie Sep 28, 2013

Overall good!

Recommended: Yes

Diane Sep 28, 2013

great place,convienent,clean

Recommended: Yes

Melinda Sep 28, 2013

This is a fantastic facility! Love the customer service! Love Allen Ave Storage!!

Recommended: Yes

Lee Sep 28, 2013

Good Team/Safe

Recommended: Yes

Marianne Sep 28, 2013

Employees are excellent always there to help. Good experience here.

Recommended: Yes

Jonathan Sep 23, 2013

Your team is the best. Had an awesome experience.

Recommended: Yes

Blake Aug 31, 2013

Recommended: Yes

Chris Aug 27, 2013

Great! I love Allen Ave Self Storage. Norman is incredibly helpful,polite,and knowledgeable.

Recommended: Yes

Buchelli Aug 24, 2013

Great Staff-easy access Super Hours

Recommended: Yes

Christine Jul 17, 2013

Recommended: Yes

Francisco Jul 15, 2013

Recommended: Yes

Kieran Jul 08, 2013

After making reservations for 2 days, I arrived to hear that my reservation was for 1 day. Calls had to be made to correct the problem.

Recommended: No

Karyn Jun 25, 2013

Terrific! Really nice to work with!

Recommended: Yes

Sherry Jun 18, 2013

Paul did an excellent job in getting me setup.

Recommended: Yes

Ericka Jun 18, 2013

Recommended: Yes

Melanie Jun 06, 2013

Destiny Spires was knowledgeable and helpful. Transaction only took 2 minutes. :)

Recommended: Yes

Alina May 28, 2013

Clean, secure and convenient

I recently moved some of my belongings in to a unit at Allen Avenue Self Storage. I arrived the day before my move to fill out some paperwork. There was some small confusion about cost when I arrived, but this was rapidly resolved. On move in day, I was able to transfer my belongings straight in to the unit I had reserved and everything went very smoothly. I am impressed with the security of this facility - you have a personalised gate code and once this code is entered, it is linked to your storage unit. If someone tries to access your unit when they entered a different gate code, an alarm will be raised. I am confident that my belongings will be safe in this facility. Overall, this was a very positive experience.

Recommended: Yes

Bryan T. May 15, 2013

Great. Very helpful staff. Clean facility. Professional

Recommended: Yes

David May 07, 2013

Norman was very friendly and helpful in the sign-up process and I appreciate the extended access hours.

Recommended: Yes

Steve May 07, 2013

The best I've ever had, and I've used many storage facilities.

Recommended: Yes

Yukiko May 02, 2013

First of all i would say their customer service is very kind and helpful. The facility is very clean and easy to use. I also like there because I never seen other people to use it even though on weekend!

Recommended: Yes

Robyn C. Mar 25, 2013

Manager and assistant manager were wonderful. There people are very organized and the facility is clean and kept up.

Recommended: Yes

Mar 20, 2013

Recommended: Yes

D. Chavez Mar 15, 2013

Very good over all. Helped greatly years ago when unit i was in had roof leakage. Thank you

Recommended: Yes

Bryan T. Mar 12, 2013

Awesome!

I would highly recommend this storage space. The staff is wonderful and the areas are very clean. High security and friendly service.

Recommended: Yes

Bernadette Mar 09, 2013

Recommended: Yes

Gail Mar 09, 2013

Clean, friendly but business like, order

Recommended: Yes

Jose Mar 03, 2013

Very courteous staff. Great clean and secure facility

Recommended: Yes

Katherine Feb 14, 2013

Great very personal and helpful. Facility is clean and my items are safe.

Recommended: Yes

Eve Feb 14, 2013

Great service all these years - always a smile

Recommended: Yes

桓牡湯 Feb 07, 2013

Loved that the staff was super helpfull and friendly.

Recommended: Yes

Kris P. Jan 26, 2013

Easy in, easy out, helpful staff, clean.

Quality Excellent This is a great place to keep your stuff! It's clean as a whistle, quiet, and they are always there to help. Lots of helpful goodies available, like dollys you can borrow to schlep stuff from your car to your unit. Signing in was easy, the info was all clear and the staff are friendly and ready to help. Highly recommend!

Recommended: Yes

Melinda C. Jan 11, 2013

Recommended: Yes

Yvonne Jan 03, 2013

Make sure you set the bathroom timer "right" or you will be in the dark

Recommended: Yes

Mike Dec 24, 2012

Allen Avenue Self Storage

Wide range of space sizes, facility is clean, well kept, staff is nice & camered security good. They are not the cheapest storage place around, however, if u want your valuables safe & be worry free; this is the place to store them.

Recommended: Yes

Regina Dec 14, 2012

Good - always friendly good access convenient.

Recommended: Yes

A. Liu Dec 13, 2012

Great facility and service

Rented a small stoarge unit. Place is very clean and the staff is very friendly nad helpful. Easy and convenient access to the unit and facilitiy located in a safe neighborhood.

Recommended: Yes

Kristin Dec 05, 2012

The staff were friendly and thorough. I feel very comfortable knowing my goods are stored there, under their care.

Recommended: Yes

Patricia Dec 04, 2012

Employees were very friendly and extremely helpful.

Recommended: Yes

Francisco G. Nov 12, 2012

Great Location, Great Customer Service

Very clean place. Very friendly staff and great customer service. Easy access to your storage. This place has a great secure facility, so I feel safe having my storage here. They give you your own security code to enter to your personal storage facility.

Recommended: Yes

Yvonne H. Oct 15, 2012

Always efficient and "friendly"

Recommended: Yes

Oct 11, 2012

Alex and J.C. were a pleasure to work with. Unfortunately, everyone hasn't been as helpful.

Recommended: Yes

Bert C. Oct 04, 2012

Excellent! Great service and security.

Recommended: Yes

Stanley L. Aug 22, 2012

Recommended: Yes

Cheria Y. Aug 16, 2012

Excellent Service!!!

Our organization has to rent cargo vans on a semi-regular basis and since we found Allen Avenue Self Storage we have been loyal customers! Thanks Allen Ave. You're the best!

Recommended: Yes

Rocio P. Aug 10, 2012

Customer Service at it's best.

I rented a space with Allen Avenue Self Storage back in December 2011. Since then, I've had the pleasure of dealing with a staff that is always pleasant, helpful and knowledgeable of services that will help me. Their spaces are always so clean. Eventhough my space was in the middle of a building and down a corridor I felt very safe. When I finally did vacate my space, I realized in what good condition my things were in. I had the best experience at this rental space. They have monthly discounts and everyone is so nice. I cannot speak enough about what a great experience I had here. Thanks Jaycee.

Recommended: Yes

Danna Abdel-Khader Aug 08, 2012

Very friendly service!

I found the service to be very excellent. They remembered my name each time I came into the office and even brought out water during my move! They state no break-ins for 13 years which is reassuring! Easy access to my unit and good hours 7 days per week. Would recommend!

Recommended: Yes

Eric S. Aug 04, 2012

Awesome customer service

Recommended: Yes

Gale H. Aug 04, 2012

Allen Avenue Storage is convenient, safe, clean, easy. Its exactly what we've needed while under construction at home.

Recommended: Yes

Andrew L. Aug 03, 2012

Recommended: Yes

Maria R. Aug 03, 2012

It has been a wonderful and great experience.

Recommended: Yes

Char M Aug 02, 2012

Good Customer Service; Bad Truck

I rented a 10’ U-Haul truck from Allen Storage and received great Customer Service. The reps were very polite and friendly, and because I am new to the city and area, they also gave me insight about the area. However, the truck was not so good. Although it operated alright, the truck had a sticky oil spot in the front right corner that we had to cover with cardboard. Also, the rear metal running board (bumper) was bent at about a 45 degree angle on the right side. This made it difficult for us to load and unload the truck. We would have switched trucks but it was the only one of that size available that day and I was under a tight schedule to get my move done. I suggest that the management make the repairs to the truck, which operated very well and was even surprisingly good on gas, however, its condition could cause someone injury or damage to their property.

Recommended: No

Arin Jul 31, 2012

Customer service was excellent very helpful

Recommended: Yes

Ron Jul 30, 2012

Always a great attitude and very helpful. Thanks.

Recommended: Yes

Bob Jul 30, 2012

Good people work here! Jaycee is always willing to go the extra step to help out.

Recommended: Yes

Candace Jul 27, 2012

I like my Sfuff and I like Allen Ave. Self Storage

Hi my name is Candace, I have been storing my thing here at allen avenue for a couple of years. The people are friendly, the price is right and it's convenient. Things are always clean /organized, the staff always show me respect and are very accommodating .I would recommend allen avenue self storage to any friends or family. I hope this review is helpful because I Do like my Stuff and I Do like Allen Avenue.

Recommended: Yes

Coridale Jackson Jul 24, 2012

Excellent Customer Service!!!

I have been a customer of Allen Avenue Storage for 3 years now. In addition to their amenities and a very secure location, what has kept me working with them for so long is their customer service. Over the years, I have worked specifically with Mr. Jacey and he has been a tremendous blessing for me in my time of transition. Mr. Jacey continues to go above and beyond to assist me each time I enter into the facility. To date, I have used all of their services to include their storage units, mail boxes, U-Haul rentals and their packing supplies. They are conveniently located in the city of Pasadena and they are truly a one-stop-shop for all of your moving and storage needs. I would encourage anyone to just take a moment and swing by. When you do, ask to speak to Mr. Jacey. I know for a fact that you will be greeted with the same attention and care that I continue to receive to this day. Thank you for your continued support and assistance.

Recommended: Yes

Mike Reyes Jul 24, 2012

Great Excellent Service

I've been doing business with Allen S.S. on and off for about 5 years. The first time I used their service was in 2007. The facility is kept clean and the staff has great customer etiquette. I am now using them for a second time and they continue to excel in their services. I would recommend this facility to anyone looking for a storage place. Thank you Allen Storage for making me feel good and welcomed all the time.

Recommended: Yes

Ericka N Jul 23, 2012

Great Friendly Customer Service

I've been a tenant with Allen Avenue Self Storage since May 2009. The service I received was always excellent and professional. I enjoy using their business center. I'm happy to be part of Allen Avenue community storage facility.

Recommended: Yes

摯浩湯 Jul 20, 2012

Friendly, 'you-can-count-us' staff

There are not enough good things to say about this co. jacey and the crew are courteous, friendly, reliable and some of the most experienced and seasoned customer reps. In the moving truck

Recommended: No

Margaret M. Hernandez Jul 20, 2012

Dream team at Allen Ave S.S.

It's no secret the team at AASS offers the BEST product/service in their industry - offered with really genuine customer service. They have a great work ethic and do so much in the community. They're always there to lend a hand, sponsor, donate, and much more. I highly recommend their facility. Thank you AASS for all you do!

Recommended: Yes

Pete S. Jul 20, 2012

Superlative Customer Service and Facilities

I have been renting storage units from Allen Avenue Self Storage since Feb. 2009. From the beginning, I have been very impressed with the level of service I have received. The first night I arrived with my truckload of belongings from Austin, Tx, I was delayed, and my arrival time was an hour after they closed. Robert, the employee on duty that Friday night, graciously waited for me to arrive despite the lateness of the hour. Since then, any problems or questions that have arisen have been dealt with immediately. I especially commend Jacey for his positive and professional attitude in regards to everything and everyone he handles. He and the other staff work very hard to create a welcoming and fun atmosphere, such as decorating the place for the various holidays throughout the year. Not something one would expect to see at a storage facility! I also recommend Allen Ave Storage because of their business center, with free internet access, and printing and fax machines for your use. I can't recommend this storage facility and their staff highly enough.

Recommended: Yes

T. Barnett Jul 19, 2012

This Place Is Terrific

I have been a customer now for 2.5 yrs. The rates are great and the staff is very nice. I have also rented trucks from them on a few occassions and I must say that they have been there for me in my time of need. They go the extra mile; even when there are customers and it goes past business hours, they ensure that your needs are met and never turn anyone away. It's truely been a pleasure doing business with them and I wouldn't consider going any place else. I have referred friends and family to them as well. Oh yeah, I must also mention that they offer excellent discounts. Please see Jacey when you go... He's the Man!!!

Recommended: Yes

Chip Kohnle Jul 17, 2012

5 Star Customer Service

I had a storage unit with Allen Avenue Self Storage for 6 years and was always impressed with the level of service I received from Jacey Weathersby every time he was working. He should be a customer service trainer because he is the epitome of what customer service should be. Having the ability to rent a moving van from this facility makes it very easy and convenient to move in and out of the unit. If you are looking for a clean and secure place to store your belongings in Pasadena, this is the place to go. Be sure to ask for Jacey!

Recommended: Yes

April P. Jun 08, 2012

Good service, long hours

I've been doing business with Allen Avenue Self Storage for about 2 years now and so far, I have been happy with their services. They provide 3 different services at this location and I have tried all 3 --- they have their storage services (duh), but they are also a U-Haul rental and drop off location and they also have private mailboxes here. Storage Services: Good location and secure facility. When you rent a room, you get your own custom gate code you choose yourself. Call around for prices and they can usually meet the prices with other competitors. I love that they have probably the best hours in the area (7a-7p EVERY day, whereas most locations have shorter hours on the weekends). I have even referred my mother-in-law here, who still rents from them. U-Haul: Their U-Haul sign is not big so it might be hard to see if that's what you're looking for. Just remember: big, red, brick building! Service here is WAAAY better than the U-Haul on Raymond location. When renting a U-Haul here, you are getting Triple A (AAA) service, while at the Raymond location, you get DMV service :-( No long waits and good selection of cars to choose from. Just make sure that when you are returning something you didn't specifically rent from this location, call in advance because they may not have space and can't take it back. That's happened to me before. Private Mailboxes: Been using their PMB services here for a while now and I am happy with it. Prices are good and if you pay in advance (6 months or 1 year), you get like 1-2 months free. If you get big packages from UPS or FedEx, the staff even calls you and lets you know you have a package :-) Staff: They're great! Friendly and helpful. Must give a shout out to the peeps that gives me extra good service -- Jacey and Marie are super nice! The others are new so I don't know much about them.

Recommended: Yes

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